Photoshop elements corrupt software

Hello: the edit feature in my PSE 5.0 locks my computer when I try to edit a photo. A dialogue box says that the app failed to start because PLUGIN>dll was not found. Re-installing the application may fix the problem. When I go the re-install my software disk using the repair option, a dialogue box tells me to install disk 1. The only disk I have is in the computer. I can't go any further. How do I fix my editing problem?
John...[email protected]

You have to uninstall and reinstall (you won't lose your catalog). Be
sure to disable anti-virus software during the process.
Repairs have never worked with PSE.
-Trish

Similar Messages

I am unable to redeem my purchase of a Photoshop Elements 12 software license. After entering the redemption code and clicking on the Redeem button, nothing happens. No error message. Screen does not change.

I am unable to redeem my purchase of a Photoshop Elements 12 software license. After entering the redemption code and clicking on the Redeem button, nothing happens. No error message. Screen does not change.

try using a different browser, or contact support Contact Customer Care

I continue to recieve the error message "Could not create key: Verify that you have sufficient access to that key" when I am try to down Akamai NetSession Interface that's needed to download the adobe photoshop elements 13 software that I purchased.

I continue to receive the error message "Could not create key: Verify that you have sufficient access to that key" when I am try to down Akamai NetSession Interface that's needed to download the adobe Photoshop elements 13 software that I purchased.

cancel the akamai download and download files 1 of 2 and 2 of 2 directly. put both in the same directory and double click the exe to start installation.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5
Contribute: CS5 | CS4, CS3
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Photoshop Elements 12 software and fisheye photos

Can a 180 deg fisheye photo be converted to a straight line photo using photoshop elements 12 software? Does it use the adaptive wide angle filter?

try using a different browser, or contact support Contact Customer Care

Question: Why will my Photoshop Elements 10 Software not reload on my computer?

I have been using Photoshop Elements 10 and Premier Elements 10 for some time now on my computer. Less than a month ago, i had a bad virus on my computer and had to take it to a Computer Tech shop to be repaired. They had to totally clean off the computer to eliminate the virus, it took two tries to get it clean.
I now can not get my software to reload. I put the disc in and the 'install' screen does not come up. How can i get it to reload? Any help? I do have the original box with the Serial Numbers ....but the screen to load and note them is not even coming up.
Please Advise?
Athena

I'm not real computer literate. Might you know where'd I would find it? There are 5 disks in the softwear, the first 3 are install files dependent on what Windows program is loaded. The last two say Content. Thanks for your help!

Uninterrupted useage of my legally purchased and registered Adobe Photoshop elements 10 software.

Good afternoon,
This IS not the first complaint of this nature (as it has happened to me once before, with an older version of the Adobe Photoshop software).
I have been the legal and registered owner of this software (Adobe Photoshop Elements 10) for over 2 years. In the past few weeks, each time I try to use my software, I am prompted in every instance to use my software, that an unusual request to treminate this operation has been recorded and that Adobe Photoshop 10 has become unresponsive .... with NO explanation offered. Naturally Windows has no interest in restricting my usage of a software which I paid for and duly registered when I installed it.
I have been an Adobe Photoshop Elements registered supporter/user for years (starting with Version 7). Since NO legitimate reason is known for this unexplained harrasment, I am left with no other alternative but to register a complaint. In the previous instance when this identical intrusion happened, after I investigated the reason behind such obstruction of service to a software which I was a legitimate and registered owner of, I was advised that I had more than one copy installed.
When does Adobe intend to join the rest of us in the 21st. centry and realize that most likely the majority of their customers run more than one hard drive in their PC cases, and that as a back-up precaution, the same software might be installed on the back up hard drive as well, (and still in the only PC case the owner has)?
I would respectfully request that this harrasment be discontinued IF us, "your customers", are expected to continue supporting the future Photoshop Elements releases. It is NOT our fault, that Adobe seems to be legally behind the times?
The courtesy of a response and correction of this ongoing unjustified interruption of services would be the minimum reaction that would serve as a sign of good faith and proper cutomer rights recognition?
Regards,
Wing Rider 11.

Hello Thomas,
*I have worked with people whose first language was NOT, English as it also
is not mine, but I have been here in Canada 59 years, so I had some time to
get better at it.*
*Thank You for your suggestion. In frustration with this endlessly
stubborn process, I completely removed the software and re installed it all
over again, it seems to be working as it used to be before my problems
started some weeks ago. Here it is now 5:42 PM in the early evening. it
becomes dark after 6:30 PM in our area, but here it is a comfortable +13 C,
which is probably a lot cooler than where you are.*
Best wishes to YOU,
Frank/Wing Rider 11

Reinstalled Photoshop Elements 11 software HELP!

I reinstalled PSE 11 after my Macbook was wiped...its in my documents and looks to be loaded but no prompts on what to do next???Says 93.6MB ....is it fully installed I can't tell? HELP I've had it with installing things...took 3 days to update to Mavericks and reinstalled 2 times...frustrated:(

Hi PixieMom,
Please redownload the software from the direct download link available at : http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l
(Please make sure you follow the important steps mentioned on the page before initiating the download. )
For Mac there's a single file you need to download of 1.6GB
After downloading you can double click the downloaded file to start the installation.
Regards,
Rave.

Fonts are to small in my Photoshop Elements 10 software.

When I try to put names or dates on a photograph the fonts are to small. Even if I increase it to 72 the fonts are so small on the picture the words are not big enough to read. How do I fix this?

Install Premiere Elements, Photoshop Elements
Mylenium

Installation of Photoshop Elements 6 software

I am trying to install Photo Elements 6 on my Apple Macbook without any success, much the same as the other 2 people who have already posed questions on the Forum (Elysa Kohrs & Andy Merz). I have already tried all the suggestions and also have had no luck. Can you please tell me if there was any conclusion to this problem.
Many thanks
Val Hobbs

Sorry for the length of this. But I did get it to work and I did a bunch of things to get there - some may have been unnecessary. You could always try just the last few (*) steps without all the rest.
Two days ago I installed Photo Elements 6 on XP pro sp3 as an Administrator, with NOD32 off as well as other task tray programs. The installation reported success and said to reboot. I expected the program to resume after reboot so that I could enter the SN. It did not and double clicking the icon produced nothing. No errors in event viewer and task manager reported it running. I was pretty sure the install disk was bad because of a preinstall diagnostic txt file in the Adobe pse6 folder which had: "Error: Unexpected exception while populating FD for: C:\Program Files\Adobe\Photoshop Elements 6.0\PhotoshopElementsEditor.exe Error: Unexpected C++ exception caught at the top level of the program."
Here is what I did next - it is now running
] turned off any (pse6) running services in task manager
] turned off any running services in admin tools/services and changed them to Manual Start
] uninstalled using control panel/add-remove.
] went into the registry and backed-up/ deleted all reference to pse6
however I did forget to delete those in hidden folders.
]reboot
] defrag
] reboot into safe mode & run virus scan (ok)
] *Download the LicenseRecovery109.zip (Windows) or LicenseRecovery109.dmg file (Macintosh). at http://www.adobe.com/support/contact/licensing.html
] copied the adobe folder from the installation disk to an options folder on the hard drive.
] *turned off antivirus, ati, scanner, etc. (NOT simple or safe mode btw)
] *installed the program from the options/adobe/setup.exe
] this time it didn't even ask to reboot, but *reboot anyway.
] same result
] *turn off running processes in task manager
] *ran the extracted LicenseRecovery109 exe, little window pops up - then more nothing
] *reboot
] double click the pse6 icon
] presto!
Having said all that if I were to do it again I would at least try the last few steps (*) FIRST before double clicking or any of the others. Tho not sure how to uninstall LicenseRecovery109.
Just thought I'd let you know, hope it helps
Nita

Problems downloading Photoshop Elements 9 software to my new computer using Windows 8

Can someone please assist me in getting my software to work on my new computer.
I have installed the disc...... almost at the end of installation the computer froze and eventually after a couple of hours, I removed the disc and interupted the installation. I switched the computer off and restarted. I then tried to uninstall.... but then was prompted to put the disc back in to unistall, but the program looked like it was trying to install again!
Eventually after waiting for about half an hour, nothing was happening and i have given up. I just want to use my software!
i then went into the Control Panel>All control panel Items>troubleshooting> selected> system and security> fix problems with windows update - now I can actually open the photoshop version.... but when I trying to do something to the photo, an error appeared and shut down the photoshop!
Basically can I use this software with my new windows 8 computer? If not is it possible to download and pay for an upgraded version so I can use with Windows 8?
Any assistance would be much appreciated.

Hi There
Thanks for your reply. The error messages i can find are as follows:-
ERROR 1705. A previous installation for this product is in progress. You must undo the changes made by that installation to continue. Do you want to undo those changes?
YES or NO
then I found this
Files that help describe the problem
Files that help describe the problem:
C:\Users\Julie Greig\AppData\Local\Temp\WER2383.tmp.appcompat.txt
C:\Users\Julie Greig\AppData\Local\Temp\WER2931.tmp.mdmp
but when I map to the above locations they don't exist in my view!
This is very frustrating
I have just done what you suggested to turn off the UAC and turned off the security. when you say run as admin - what do you mean?
Thanks again for any response.

Photoshop Elements 11 boxed software installed once in Dec. 2012 won't install on new computer. Disk can't be read (tested on 3 different computers). How is that even possible of a meticulously clean, well-protected disk?

Dear Adobe,
I need your help!
On December 12th, 2012 I ordered (purchased) by mail an official copy of the boxed Adobe Photoshop Elements 11 software from B&H Photo (New York, NY). I installed it successfully without any problem on my then computer. I have enjoyed using the program since then, it’s great. This past week, however, that same computer died and I was force to buy a new computer (Windows 8.1).
To my big surprise, the Elements disk wouldn’t load off my DVD drive. The drive just kept “clicking” for 20 minutes. After trying several times from reboot, for an hour and a half, I then tried installing it on my laptop, just to see if my drive was faulty. No, it wasn’t. It too immediately went into an endless “clicking” routine trying to read the disk. And for one last try, I put it in my sister’s laptop and she got the very same result - endless “clicking”, no install. No computer could read the disk!!!
How is this even possible from a commercially made disk I used only once in 2012! The disk is meticulously clean, unscratched, unscuffed, put away in its original box and stored on my shelf in a cool place away from the sun!
Serial Number of faulty disk: 1057-4186-6029-0039-1511-3940
Is there anything you can do about this as I see no reason why I should be forced to spend over a $130 (in Canada) to replace a disk that worked only once!
Regards, Andre

copy your disc contents to a desktop directory. install from that directory.
if that fails, download the installation files:
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3 | 2.7(win),2.7(mac)
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'.

Failing attempts to download Photoshop Elements 10

I have just bought a Wacom Intuos Tablet which came with Photoshop Elements 10 software. I only have 5 attemps to download it and I've already used up 3. They have all failed. What could be causing it to fail. I have excellent internet connection.

I downloaded 11 from that link and it opens in my 7zip file but it wont do anything from there. I try to click any of them and none will give me the install.

Photoshop elements 12 frustration

I received Photoshop elements 12 software as a package deal with a computer I bought from QVC Home Shopping Network. I downloaded the software, did the sign in thing, go to log on and nothing happens.

Photoshop Elements

I would like na interactive discussion with somoeone who can help me find a serial number for my Photoshop Elements 10 I recently bought via ebay. The system tells me the redemption coade is not active. Help!!

Can someone help me to find a serial number for my Photoshop Elements 10 software, recently bought (as new) via e-bay. I have an adobe ID, have enterred the redemption code and been informed it is not "active" How do I proceed to install my softwared from the CDs? The plastic "label" over the code on the back of the box had not been tampered with.
Ian Whittle
<Removed by Moderator>

Contact the eBay vendor who sold you the software.

Photoshop Elements 12 installation/uninstallation failure

Hi,
I purchased Adobe Photoshop Elements 12 on 4 December 2013, and finally today I have tried to install it, on Windows 8.1. But there were problems, big problems.
The installation program said that the installation of "Shared technologies" has failed. So, then, I have rebooted the pc and I have tried to re-install Photoshop Elements, but the installation program reported that before was necessary to unistall P.E., so I followed the instructions on the screen, but at the end the unistallation failed, because "Specified path is empty".
So I has gone in the Control Panel, to perform unistallion from there, but there was no trace of P.E..
I rebooted the pc and tried again the installation/uninstallation several times, but always unsuccessfully.
Then I consulted the Support page on the Adobe site, where I have found that it is suggested to run the "Microsoft Fix It" tool, but actually that tool does not support Windows 8.1...
So, what I have to do? Can you help me, please?

Okay, for anyone else who has experienced this problem, I finally got the new PE 12 to install.
I booted my MacBook Pro from an external drive that had Mac OS (10.6) loaded and started the installation from the purchased .dmg file on my main HD. (Although, I had to RE-DIRECT the installer to install PE 12 into the Applications folder located in the main startup drive).
I rebooted using my one and only startup drive (except for this external drive that I have systems software loaded on), then launched the PE app (the "alias" app) in the App folder and, at least, got something going. However, I got nothing but "help" videos.
I backed out of that, then tracked down and opened "Photoshop Elements 12 Editor.app" (apparently, THIS IS VERY IMPORTANT) in the "Support Files" folder.
EUREKA! I can now FINALLY access the Adobe Photoshop Elements 12 software via my normal startup drive. YAY!
I hope this helps others who experience the same goofy problems loading Adobe Photoshop 12.
I'll be shopping for something that is NOT ADOBE in the future. This was a ridiculously unnecessary process to go through, and one that is ADOBE specific.

Photoshop elements corrupt software

Similar Messages

Maybe you are looking for