PhotoShop Elements does not launch

I purchased PhotoShop Elements; did not download the trail version.  It worked nice; I liked it.  I then had to do a system restore unrelated to Photoshop.  Afterwards, I re-installed PhotoShop.  When I launch PhotoShop I have the option to select the Organizer or Photo Editor.  I can't launch either; a message appears that says my trial has expired.  I have spent 3 hours with Adobe tech support and they could not get it to work.  I was told if I still had the issue, call tech support again...this isn't exactly tech support.  They also told me that re-installing this software will cause it to NOT launch.  Has anyone else experienced this?  Maybe someone out there has and found a solution that will work for me.  Thanks!

Good day!
Please check out
http://forums.adobe.com/community/photoshop_elements
Regards,
Pfaffenbichler

Similar Messages

  • Photoshop elements does not open, says "gathering user info...."

    photoshop elements does not open, says "gathering user info...."

    Hi,
    Please try couple of probable solutions as mentioned below:
    Solution 1:
    1. Close Elements.
    2. Launch the Photoshop Elements Welcome Screen and hold down ctrl + alt + shift as you click Editor.
    3. Continue to hold the keys until you see a message box asking if you want to delete Photoshop Elements settings file; click Yes. Elements will open with default preferences.
    Solution 2: In case any network printer is attached try to launch without network or printer uninstall or make different printer as default.
    Solution 3: Try launching with anti-virus off or removing PSE from conflicting list.
    Solution 4:
    On the drive on which you have installed PSE,on my machine it is on C:
    Go  to C:\Program Files\Adobe\Photoshop Elements  9\Locales\<locale>\Plug-Ins\Import-Exportand you will find twain  plug-in. Remove that plug-in from that location and copy it somewhere  else.
    Now launch PSE and check if it works.
    Solution 5: Try with admin account or right click and select run as admin. or try directly from .exe
    For related post for Twain please see this:http://forums.adobe.com/message/2954743#2954743
    Thanks,
    Garry

  • My Photoshop Elements does not start any more. It gives response "Photoshop elements cannot start or continue because of missing file(s). Please reinstall." How do I get the installing file again (I bought it via internet the first time december 2013?)

    My Photoshop Elements does not start any more. It gives response "Photoshop elements cannot start or continue because of missing file(s). Please reinstall." How do I get the installing file again (I bought it from Adobe via internet the first time december 2013?)

    Did you download the Basic/Free version?
    I also thought the Trial period was as long as you needed!?
    What is your Warranty and Return Policy?
    You get to use VueScan for as long as you want before you buy it, so we recommend you test it before you buy it to make sure it meets your needs.
    All sales are final and there are no refunds.
    Isn't this a bit harsh? Naah I actually prefer to solve problems, and if I offer refunds, people give up too easily. If I can't solve your problem after you send a few Problem Reports (see above), I'm happy to give a refund.
    http://www.hamrick.com/sup.html#q

  • Adoble photoshop elements does not recognize printer although other software programs do print...

    Adobe Photoshop Elements does not recognize printer..error message says you must install printer.  Other software does print documents.

      Try opening an image in full edit, then press crtl+p
    Wait for the print dialog to open and try to select your printer by clicking the dropdown menu.
     

  • "Edit in Photoshop Elements" does not appear as option in Lightroom 4.3

    After viewing this artical:
    http://helpx.adobe.com/x-productkb/multi/edit-photoshop-command-missing-photoshop.html  and completing all options related to the Mac, the "Edit in Photoshop..." still does not appear as a clckable option in my Lightroom 4.3 program which has all the current updates.  Also, my Photoshop Elements 11 program also has all the current updates.
    Please note that in the interest of time, that all of the "solutions" were attempted in the above mentioned link
    Also, was on hold with Adobe Lightroom help phone support for over 1.5 hours without any agent answeing the phone.  Also Adobe automatied phone support states that Photoshop Elements is not supported free of charge and it is fee based.  How is a consumer suppose to have a problem corrected in Lightroom that stems from Elements when it is suppose to intergrate that way between the two programs but any help to try to correct the way it is suppose to work will cost you an addition fee in phone support for Elements?
    And help on fixing this issue will be apprecitated.
    Lightroom v 4.3 / Camera RAW v 7.3
    Elements v 11.0 / Camera RAW v 7.3.0.71

    Did this with Adobe support in LIVE CHAT, what a waist of time.  Although this will correct the issue, it is like a work around and not solving why EDIT IN PHOTOSHOP... is not a clickable option (greyed out) in LR.
    After the configure as suggested above, does this preclude and editing in Lighroom?
    What I want to do is:
    Edit the photo in LR except for:
    the useage the great Spot Healing Brush Tool that PSE offers, edit that part of it in PSE then SAVE the results back to LR.  Any problems or suggestions for this?
    Thanks so much

  • After Successfull Installation of Photoshop Element 3.0 On Mac OS 10.6.8, Photoshop Elements does not start saying that personalization information is invalid or missing

    I have installed Photoshop Elements 3.0 from original disk on my MacBook Pro with Mac OS 10.6.8. The installation was successful. However, when I try to run Photoshop Elements, it does not start, with the message "Could not complete your request because of missing or invalid personalization information". I uninstalled Adobe Elements and deleted all Adobe files from both the System Library Preferences and from the User Library Preference. Then tried the installation again. The installation was successful, but the application fails to start with the same missing/invalid-personalization-information message.
    Please advise

    I am sorry Invalid Personalization but Photoshop Elements 3.0 requires a PowerPC processor or Rosetta installed in order to function.  You can find the system requirements at System requirements | Adobe Photoshop Elements.
    You may want to try following the steps listed at Mac OS X 10.6: If you need to install Rosetta to attempt to install Rosetta.  That may still not resolve your licensing issue however as the application was also designed for Mac OS 10.2.8 and 10.3.

  • Photoshop Elements does not start for the second time

    Hello,
    our customer has problem with PS Elements 12. He can start it for the first time and everything works fine. But when he closes the program and tries to start it again, it will not start. It doesnt even say anything. No error mesages or anything. He tried to instal a trial version of PS E 13 and it does the same thing.
    He's running Win 7 SP1 64 bit
    Any sugestions? Thank you.

    Hi,
    It has been known that the Welcome screen sometimes fails to close properly and prevents a second load.
    Most people have overcome the problem by creating a shortcut direct to the two main applications.
    Organizer: "C:\Program Files (x86)\Adobe\Elements 12 Organizer\PhotoshopElementsOrganizer.exe"
    Editor: "C:\Program Files (x86)\Adobe\Photoshop Elements 12\PhotoshopElementsEditor.exe"
    Brian

  • Photoshop Elements does not start

    Hello,
    I bought and installed Photoshop Elements a view month ago and it worked fine. Yesterday I wanted to edit a photo, but it was not possible to do any changes to the photo, because the program crashed every time I tried. So I reinstalled the program and now it doesn't even start anymore. If I start it over the select screen (Organizer/Editor) it says "Photoshop Elements funtkioniert nicht mehr, es wird nach einer Lösung gesucht" and if I start the editor directly I get an error message: PhotoshopElementsEditor.exe - Einsprungpunkt nicht gefunden. Der Prozedureinsprungpunkt "__crtCreateSymbolicLinkW" wurde in der DLL "MSVCR110.dll" nicht gefunden. Does anyone have a solution to this problem?

    After a view days of searching a found a solution: I installed the MS Visual C++ Reditributable für Visual Studio 2012 Update 4 (both 32 bit and 64 bit) and now Photoshop Elements runs without any problems.

  • "Open with Photoshop Elements" does not work

    My picture does not open in Photoshop Elemtens when I use "open with" for a JPEG. The programm starts but no picture opens. What can I do?

    Any JPEG?
    How about other file types?
    See here:
    Files won't open in Photoshop Elements 11
    Re: jpeg files won't open in elements 10

  • Newly installed Photoshop Elements 3 not launching - help!

    Hi there,
    just installed Photoshop Elements 3 on the new G5 iMac - both bought a couple of weeks ago from Apple store on-line.
    Installation of PE3 seemed to go ok.
    But double-clicking the application makes it blink a couple of times in the dock, and then nothing. Tried removing and re-installing a few times..but the application never launches. Any thoughts as to what I can do to fix this?
    Is this an issue with Tiger or with PE3? Or incompabability between the two?
    Any help would be appreciated!
    iMac G5 20" 2.1Ghz 1.5Gb RAM   Mac OS X (10.4.3)  
    iMac G5 20" 2.1Ghz 1.5Gb RAM   Mac OS X (10.4.3)  

    Hi there,
    I recently transferred my old files + apps across using migration assistant from the old iMac (which had been running OS X 2.8 Jaguar). When I first tried to install PE3, immediately after insertion of the disc, a Norton anti-virus disc checking screen came up and tried to check the disc. I cancelled the scan, and carried on the installation. When PE3 wouldn't launch, I figured it might be something to do with the anti-virus software. The Norton stuff was installed on my old machine - but I didn't want to use it for the new mac as I heard bad things about it. I couldn't figure out how to remove all the Norton software, until I came across some good advice in another area of the discussions. I have now successfully removed all Norton files from the iMac. However, despite trashing the PE3 app that wouldn't launch, and then installing it again, I still can't get PE3 to actually launch. Neither from the dock, nor from the applications folder. It just moves up and down once in the dock, and then does nothing. Deleting from the dock, and then launching from applications, the same thing happens, the PE3 symbol appears in the dock, moves up and down once, but then disappears.
    Very frustrating. I know the application works well with Tiger, as I've seen it in the Apple store in London... so there must be something I'm doing wrong...
    any more thoughts?

  • Photoshop Elements does not start under Windows Vista

    The Twain-Module of my Canon CanoScan FS4000US Filmscanner works only under Windows Vista (no newer OS!). Fortunately I own an older Notebook with Vista as OS, so I have PSE Version 5.0.2 installed and use it to import my old color negatives via the twain module. Fine! It even works with 42 bit. But suddenly, PSE refuses to start and freezes at the window loading the libraries. At this stage it can only be stopped with the help of the task manager. A little search in the internet informs me that I am not the only user with that specific problem. Any help from Adobe?

    After a view days of searching a found a solution: I installed the MS Visual C++ Reditributable für Visual Studio 2012 Update 4 (both 32 bit and 64 bit) and now Photoshop Elements runs without any problems.

  • Adobe Photoshop Elements does not respond when quicktime is installed

    I currently have a Windows Vista PC with Photoshop Elements 5.0. Photoshop seems to work fine, however when Quicktime is installed, Photoshop stops working (sometimes immediately and sometimes within a few days). When Quicktime is installed, Photoshop will start, but freezes and never loads pictures. I read a post at another website with the same problem suggesting that I could unistall Quicktime and then reinstall. I tried uninstalling and Photoshop started working immediately. However, when I reinstalled Quicktime the same thing happened. I've tried this numerous times, both by installing Quicktime separately and as a package with iTunes. I would be fine w/o quicktime on my computer, however it seems that I need it in order to use iTunes. Any advice on what to do? Thanks.

    FYI, I'm using a Mac with the latest OS, whatever that's called.

  • Photoshop elements does not seem to work with Windows 8.  What photoshop will work?

    I just bought a computer with windows 8 and tried to install photoshop but it messes up some of my other programs.  What photoshop will will work with Windows 8.

    PSE11 is known to work. You can try it out free for 30 days:
    http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us

  • Photoshop CC2014 does not launch. Error message ' cannot initialize photoshop because of program error

    Hi, I get this error message (cannot initialize) after the splash screen.
    I have chatted with Adobe staff and spoke to one. I have un-installed and re-installed, created new administrator and installed, fixed permissions, deleted preferences, you name it.
    In previous chat on a forum I read about the PsErrorLog.txt file.
    Mine says:
    2014:08:23 10:50:20 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20140730.r.148/photoshop/main/photoshop/sources/ UColorState.cpp : 737 : REQUIRE failed
    2014:08:23 10:54:42 : /Volumes/workarea/PS_15_Mac_Daily_Retail/20140730.r.148/photoshop/main/photoshop/sources/ UColorState.cpp : 737 : REQUIRE failed
    I cannot locate the ColorSettings.csf in the photoshop preferences folder  and my System Preferences / displays / color says iMac.
    Any tips how to solve this issue?

    Either your default color settings files are corrupted, or they are missing (they're in the system application support folder).
    Uninstalling and reinstalling should put the default files back in place.

  • Premier Elements 11 installed but does not launch

    I installed premier elements 11, the installation did not have any problems, but when I click on the icon nothing happens. It does not give an error message, is does not try to do anything, it simply does not launch. I uninstall, turn off the norton software, did a clean boot to prevent other services to load, re-installed the software and the problem continues.
    I have window 7 64 bits 8 gb memory, more than enough disk space. What else can be wrong that is preventing the application from launching?

    Hi,
    Could you please try the following solutions and see if any of these work:
    1. Navigate to 'PhotoshopElementsEditor.exe' located inside:
        Win x64: C:\Program Files (x86)\Adobe\Photoshop Elements 13 
        Win x32: C:\Program Files\Adobe\Photoshop Elements 13
           Right click on 'PhotoshopElementsEditor.exe' and select 'Run as Admin'
    2. Just after this keep on pressing 'Ctrl+Alt+Shift' on Windows (or Command+Option+Shift on Mac). You will get a popup asking to delete Elements settings file.  Click Yes.
    If the above does not work, please try the following:
    3. Please rename SLCache folder present at location "<root drive:>\Program Files (x86)\Common Files\Adobe\SLCache"
    Also please rename opm.db on your machine to resolve this issue @  <root drive>\Users\<user name>\AppData\Local\Adobe\OOBE
    Now re-launch the application.
    4. In case any network printer is attached try to launch without network or printer uninstall or make different printer as default.
    5. Try launching with anti-virus off or removing PSE from conflicting list. 
    If none of these work, please let me know.
    Regards,
    vaishali

Maybe you are looking for