"Photoshop Elements Editor has stopped working"...message

I am very very very new to this...and have had so much trouble I'm ready to ask for a refund! After installing and watching tutorials and not being able to load any pictures to the 'organizer'...(my autoplay does not show the "Organize and Edit Photos" or show the Photo Downloader...I finally called Customer Service. He told me I needed to uninstal and reinstall. Ok..I've done that. But it's still not on Autoplay. At least he showed me where the file menu is on the 'organizer', so I could get some pictures in there. But when I click on 'Edit Photos', I get the pop-up message, "Photoshop Elements Editor has stopped working"....It never HAS worked....This thing just came out of the box today and has too many problems for a newby like me. What is the problem? Actually, there are the two problems. HELP!

On the drive on which you have installed PSE,on my machine it is on C:
Go to c:\Program Files\Adobe\Photoshop Elements 9\Locales\<locale>\Plug-Ins\Import-Exportand you will find twain plug-in. Remove that plug-in from that location and copy it somewhere else.
Now launch PSE and check if it works. Let me know if you have any comments.
Thanks
Garry

Similar Messages

Error message - photoshop elements editor has stopped working

Hi - I've installed photoshop elements 8 twice, and I still get the error message "photoshop elements editor has stopped working" . I can't seem to get beyond this point. My system is Windows Vista. Any help is appreciated. Thanks

I suddenly started getting the same error message and was reaching my wits end in trying to find a solution.
This may sound bizarre, and you may not have the same situation as I found, but check your system/Windows date setting.
Somehow, the year on my system had become 2096. I corrected it, and bingo! PSE 8 Editor works again.

Vista 64-bit issues "Photoshop Elements Editor has stopped working"

I recently purchased Elements 8 and to this point have been unable to use the editor function. I can "Organize" without complaint but when I attempt to edit a photo I get a message telling me that "Photoshop Elements Editor has stopped working." I have attempted to uninstall and re-install and the result has been the same. While researching online I see that there are a number of people that have this issue but have been unable to find any real solution. Any assistance with this would be greatly appreciated.

Unfortunately, there are many reasons why the PSE Editor might crash, and often it is hard to diagnose quickly the reason for the crash. Here are some steps you can take to try to fix the problem:
http://www.johnrellis.com/psedbtool/photoshop-elements-faq.htm#_Troubleshooting_Editor_cra shes
It's very likely that your issues are unrelated to the fact that you're running on 64-bit Vista as opposed to 32-bit Vista.

PhotoShop Elements Editor has stopped working

PhotoShop Elements 12 Editor has stopped working. I have Windows 7

Hi Chester2013,
Please Navigate to below location
C:\Program Files (x86)\Common Files\Adobe
and rename the SLCache folder to SLCache.old
Then navigate to C:\ProgramData\Adobe
Rename the Slstore folder to SLstore.old
Navigate to C:\Program Files (x86)\Adobe
and launch Photoshop Elements from there and check.
Thanks

Adobe Photoshop Elements 9 has stopped working... how can I make it work?

Hi. I have just bought a new copy of Photoshop Element 9. It installed OK, but when I try to open the Editor, I get the message "Adobe Photoshop Elements 9 has stopped working. Windows is checking for a solution to the problem", followed shortly by the message "Adobe Photoshop Elements 9 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available". The only option then is Close Program. The Organizer has the same problem.
Does anyone know how to get it to work? It hasn't just stopped working, it has never worked at all. If anyone at Adobe are monitoring this thread, please can you tell me what the problem is and how to sort it out? I tried the Adobe call-back service but all I got was a computer phoning me up, and no person available.
Karen

Hi,
Please try couple of probable solutions as mentioned below:
Solution 1:
1. Close Elements.
2. Launch the Photoshop Elements Welcome Screen and hold down ctrl + alt + shift as you click Editor.
3. Continue to hold the keys until you see a message box asking if you want to delete Photoshop Elements settings file; click Yes. Elements will open with default preferences.
Solution 2: In case any network printer is attached try to launch without network or printer uninstall or make different printer as default.
Solution 3: Try launching with anti-virus off or removing PSE from conflicting list.
Solution 4:
On the drive on which you have installed PSE,on my machine it is on C:
Go to C:\Program Files\Adobe\Photoshop Elements 10\Locales\<locale>\Plug-Ins\Import-Exportand you will find twain plug-in. Remove that plug-in from that location and copy it somewhere else.
Now launch PSE and check if it works.
For related post for Twain please see this:http://forums.adobe.com/message/2954743#2954743

Photoshop Elements 12 has stopped working

I cannot get my elements to work. The following message pops up when I go to the front "editor" page:
"Photoshop Elements 12 has stopped working".
It's urgent that Elements works now - I don't have time to troubleshoot while I am editing 4,000 photos
Thank you,
Catherine

This is the only way I have found to use PSE-12 since the "Stopped Working" problem appeared; Perhaps Adobe can use this work-around to solve the problem:
1. Press Shift and hold (until thumbnails appear).
2. Open Photoshop Elements 12 (PSE)
3. Select "My Catalog" or what you call it. (Note: I have PSE open Organizer directly. I have 2 catalogs, My Catalog and Selling.)
4. If you have 2 catalogs you must open "My Catalog" first.
5. When the thumbnails appear you can release the Shift key. You are in business.
6. To open the other catalog use File/Manage Catalogs, Select the other catalog and click Open. (Note: If you open the secondary/other catalog first PSE will stop working.)
This is a little more work to get started but I have been using it for 2-3 weeks now without the "Stopped Working" occurring. Good Luck.

Photoshop Elements 11 has stop working

Hello,
I am new to Photoshop Elements and purchased mine sometine in January. I was trying to edit a picture and was trying upload it to photoshop editor this message came up and could not go any further. Any helpwould e greatly appreciated.
Adobe photoshop Elements 11 has stopped working - A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
Thanks again
Rutchie

Hi,
Please try couple of probable solutions as mentioned below:
Solution 1:
1. Close Elements.
2. Launch the Photoshop Elements Welcome Screen and hold down ctrl + alt + shift as you click Editor.
3. Continue to hold the keys until you see a message box asking if you want to delete Photoshop Elements settings file; click Yes. Elements will open with default preferences.
Solution 2: Try launching directly from exe 'PhotoshopElementsEditor.exe' from location C:\Program Files (x86)\Adobe\Photoshop Elements 11\ . Right click on this exe file at this location and select run as admin.
Solution 3: In case any network printer is attached try to launch without network or printer uninstall or make different printer as default.
Solution 4: Try launching with anti-virus off or removing PSE from conflicting list.
Thanks,
Garry

My Photoshop Elements 11 has stopped working on my mac. bought via download - how to reinstall?

My photoshop Elements 11 has stopped working on my mac. I bought it via download in December 2012 - how do I get this to reinstall? There doesn't seem to be a place to do this on MyAdobe......

JJWilna where did you purchase Photoshop Elements 11 from? If you purchased the software from Adobe then please see http://forums.adobe.com/thread/1006208?tstart=0&promoid=KBHJQ for information on how to download your purchased software from our site.

My photoshop Elements 12 has stopped working, help!

I am urgent need of asistence, I have recently bought the full version of Photoshop Elements 12 and it has ubruptly stopped working. The software has been working perfectly up untill this point. On opening the package either from the start or through an image, the software opens and the tools load, however a message then appears. "Photoshop Elements 12 Editor has stopped working, A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available". As an art student it is imperative that this is resolved promptly, please help

Dear Barbara B
Tried out your advice, unfortunately it did not succeed in fixing the problem.
So back to square one I am afraid. But thank you very much for your help and if you can advise on any other solutions it would be greatly appreciated.
Kind Regards
Samantha Holland
Sent from Windows Mail

Elements (Editor) has stopped working...

Hello all,
I installed Adobe Photoshop Elements 6.0 on my Windows Vista Dell Inspiron 1525 laptop last month and everything worked fine. Then suddenly, when I tried to open it today, the following error shows up:
Adobe Photoshop Elements 6.0 (Editor) has stopped working.
I have scanned through the forums and have only noticed people complaining about the 'Organizer' not working. Has anyone seen this error?? Elements does not even start anymore. Right when double-click on the icon, a window pops up with the error above. Anyone have any ideas?? Any help would be greatly appreciated. Thanks...
Sam

have you ALSO had trouble with your printer/scanner/other device?
i had the same problem, not knowing they were related til my friend showed me this:
http://kb2.adobe.com/cps/408/kb408846.html
hope it helps you too!

"Adobe Photoshop CC 2014 has stopped working" message and then app closes?

I've downloaded a trial of PS CC but when I open it, a message says "Photoshop CC 2014 has stopped working" and then another saying "Internet Explorer will let you know if if a solution is found". HELP?!

Sorry, but I am so not good with computers, haha. I am using a PC with Windows 7, I didn't get a crash report? It just comes up with the those two messages and then closes down. I have also downloaded a trial of Lightroom and that is working absolutely fine! JUST Photoshop CC any ideas?

Adobe premiere elements 13 has stopped working message

Every time I open adobe premiere elements 13 and download any form of media, in about every 2-3 minutes when i'm editing my video, A message will come up stating that "Adobe Premiere Elements 13 has stopped working." It forces me to close the application. I went to a computer expert and he said that my computer meets all the requirements of the software and even exceeds some of them since it's only 2 years old. Why does this keep on happening to me and how do I fix it?

senseimike
Premiere Elements 13 on what computer operating system?
Have you updated 13 to 13.1 using an opened project's Help Menu/Update? If not, please do so.
Now the usual drill questions...
1. Do the problems exist with and without the antivirus and firewall(s) disabled?
2. Are you running the program as Administrator?
3. Are you using a pen and tablet device instead of a mouse?
4. Is your video card/graphics card up to date according to the web site of the manufacturer of the card. According
to the Device Manager/Display Adapters, how many video cards/graphics cards is your computer using? Are you running
a multi- monitor system?
5. Is the latest version of QuickTime installed on your computer along with Premiere Elements 13/13.1?
6. What are the properties of your source media including file extension and duration? Knowing brand/model/settings of the camera that
recorded the videos is probably the quickest way to get at that needed information. What project preset are you (manually) or the project
(automatically) setting?
7. What specific edits are you doing in the project when the program crashes/shuts down? Is there any consistency to the "stopped working"?
You talk about every 2 or 3 minutes in the workflow. But what is the size of the project by the time the problems set in....2 or 3 minutes
from the time you started the project or 2 or 3 minutes after you have been working on the project for 10 to 90 minutes?
Please review and consider the above, and then we will decide what next.
Thank you.
ATR

I receive an error message that the Photoshop Elements Organizer has stopped working

WHEN I LOG ON TO ADOBE PHOTOSHOP I GET A MESSAGE THAT ELEMENTS ORGNIZER HAS STOPED WORKING THIS A NEW PROGRAM THAT I JUST LOADED ON MY COMPUTER

Which OS are you on and which version of PSE you have?
Thanks
Andaleeb

My Photoshop Elements 12 has stopped working. How can I correct?

My photoshop Elements has stopped working. How do I correct?@

This seems to be a big problem judging from the number of posts.
I have elements 12 (previously 10) bought with a Premiere Elements package. This installed and worked well.
My machine unfortunatley crahed and I had to do a system restore (from before Elemnets 12 wasw installed).
Never mind - all other programmes re-installed OK
Re-intalled elements package and Premiere Works - Organiser Works - but Elements will not load.........
Tried unintalling and re-installing - switching off McAfee on install - remaning SLStore to SLStoreOld (in programme files as suggested on one post) all to no avail....
The funny thing is - having pinned the exe to the taskbar (Windows 7 Pro 64bit) - right click shows the last old images I worked on before the re-intall.
It sounds like a licence issue.
I cannot face hours in a support queue - Has Adobe resolved this yet????
If not my only choice will be to move away from Adobe to get a programme that will actually launch!!!!!
Any one with any answers to thsi much asked question? - Or at least any suggestions????
Thanks

Photoshop Elements 10 has stopped working...

I have installed this program on my PC 4 times now and even downloaded the trial version and then put in my serial number on it but every time I try and Edit a picture it starts trying to load up the pic and then crashes and says Photoshop has stopped working..
I'm using Windows Vista (unfortunately) but I've even tried running the program as administrator. Still same problem. Anyone have any ideas?
Thanks in advanced

Did you receive any error messages when installing the software? You can have the Adobe Support Advisor review your installation logs.

"Photoshop Elements Editor has stopped working"...message

Similar Messages

Maybe you are looking for