Photoshop Elements freezes during launch

I have posted this before, and will do so again. I am using Photoshop Elements 13.x with a Mac OS X Yosemite installation. The program freezes during startup. If I follow the advice found HERE:
A Reminder for Mac Folks upgrading to Yosemite | Barbara's Sort-of-Tech Blog
And then restart my computer, the program will load and function properly a few times. It might be once, twice... or five times. But soon enough I have to repeat the procedure. It's unacceptable and if Adobe can't offer support or a solution I would like to know how to obtain a refund.

Hello? Is there anybody out there?

Similar Messages

Photoshop Elements freezing on os x yosemite

I have updated to os x yosemite and now photoshop element freezes. How can I fix this?

Hi,
We sincerely apologize for the problem customers are facing while using a trackpad with Photoshop Elements 11 & 12 on Mac OSX 10.10 (Yosemite).
We have been actively working with Apple to resolve this problem as quickly as possible. We're hopeful this will get completely resolved in an upcoming update of Yosemite(MAC 10.10).
In the meanwhile, you have two options to work around this problem:
1. Option1: Use a mouse instead of the trackpad
2. Option2: Install a plug-in which should workaround the problem
Plug-in installation instructions:
1. Close Photoshop Elements
2. Download this zip file to a location you can easily find (e.g. your desktop)
3. Unzip the file, WhiteWindowWorkaround.plugin, and move it to the Plug-In folder:
• For Elements 12 – //Applications/Adobe Photoshop Elements 12/Support Files/Plug-Ins/
• For Elements 11 - //Applications/Adobe Photoshop Elements 11/Support Files/Plug-Ins/
You can verify the plug-in is installed by launching the Photoshop Elements Editor and choosing Help > System Info... Scroll to the bottom of the text in the dialog and look for the plug-in name "WhiteWindowWorkaround.plugin".
Note: This plugin is a temporary workaround and should be used until this issue is addressed in Mac OSX 10.10 (Yosemite). Please remove this plugin once the issue is officially resolved by Apple.
If you are using a stylus in conjunction with a trackpad, you might see issues with your trackpad. Workaround in this particular case is to use mouse instead of the trackpad.
Hope this helps!
Regards,
vaishali

Photoshop Elements freezes up

My Photoshop Elements freezes up after 30 seconds to 3 minutes of use. What can I do to fix this?

If your problem is not resolved yet , then please try resetting preferences. Follow below steps
Close Elements.
Launch the Photoshop Elements Welcome Screen and hold down ctrl + alt + shift as you click Editor.
Continue to hold the keys until you see a message box asking if you want to delete Photoshop Elements settings file; click Yes. Elements will open with default preferences.

GB freezing during launch

I have OS 10.5.5 and GB v3.0.5, and GB is freezing during launch. The little window that says "Initializng..." comes up and it just hangs forever. Under "Force Quit" is red and "Not responding".
I have not used GB recently, the only change to my setup being the recent upgrade to OS 10.5 a few months ago.
I do not have this problem on my laptop with version OS 10.5.1 and GB v 3.0.4.
Are there preferences I should dump maybe?

Do a spotlight search for com.apple.garageband.
It will reveal two files: com.apple.garageband.cs, com.apple.garageband.plist.
Trash them.
Repair Permissions: Open Disk Utility.app found in the utilities folder.

Photoshop Elements Freezing on Attempt to Save to NAS

Hi,
I've just installed Photoshop Elements 11 on a Win 8 system and now whenever I try and save an edited JPEG back to the NAS, photoshop freezes, task status is not responding and it leaves thousands of ~psxxx.tmp files on the NAS. Only way I can get out is using the Task Manager to kill it .
Been using Elements 9 up till recently without any problems so am now completely mystified?
I can save fine to a local hard disk however that really is not what I want to do and don't see what the issue is with the NAS - its a QNAP and solid as a rock and have been using it for ages.
I can't see anyone else having similar problems and hoping someone can help?

Hi,
We sincerely apologize for the problem customers are facing while using a trackpad with Photoshop Elements 11 & 12 on Mac OSX 10.10 (Yosemite).
We have been actively working with Apple to resolve this problem as quickly as possible. We're hopeful this will get completely resolved in an upcoming update of Yosemite(MAC 10.10).
In the meanwhile, you have two options to work around this problem:
1. Option1: Use a mouse instead of the trackpad
2. Option2: Install a plug-in which should workaround the problem
Plug-in installation instructions:
1. Close Photoshop Elements
2. Download this zip file to a location you can easily find (e.g. your desktop)
3. Unzip the file, WhiteWindowWorkaround.plugin, and move it to the Plug-In folder:
• For Elements 12 – //Applications/Adobe Photoshop Elements 12/Support Files/Plug-Ins/
• For Elements 11 - //Applications/Adobe Photoshop Elements 11/Support Files/Plug-Ins/
You can verify the plug-in is installed by launching the Photoshop Elements Editor and choosing Help > System Info... Scroll to the bottom of the text in the dialog and look for the plug-in name "WhiteWindowWorkaround.plugin".
Note: This plugin is a temporary workaround and should be used until this issue is addressed in Mac OSX 10.10 (Yosemite). Please remove this plugin once the issue is officially resolved by Apple.
If you are using a stylus in conjunction with a trackpad, you might see issues with your trackpad. Workaround in this particular case is to use mouse instead of the trackpad.
Hope this helps!
Regards,
vaishali

Photoshop Elements freezing new iMac Alum 20"

I know a lot of people have noticed freezing with Leopard in general but we have tied it to Photoshop Elements.
New Alum 20" iMac.
After initial install of Leopard we experienced no issues with freezing. The computer was running great.
Then we installed PhotoShop Elements (latest version bought < 1 month ago) and then the computer wouldn't last 20min without freezing. Removed Photoshop and reinstalled. Still Freezing. Stripped out Photoshop and computer is now running fine for the last 24hr.
Anyone experience this? We need to get photoshop back on the system but I'm not willing to risk continuous freezing. Anyway to trouble shoot this further. I'm curious if its the Adobe Bridge application, the update utility or PS itself. We also noticed a drop in performance of IPhoto once we installed PS which returned after PS was removed.
I'm defining freezing as No keyboard input, the mouse is responsive and moves but unable to click on any buttons. The only way to recover is to force the computer to shutdown with the power button.
Mainly looking for any troubleshooting techniques for handling such a problem.
Thanks Mark

PS runs fine on my Mac under Leopard, but I've yet to launch Bridge since the update.... Have you used Bridge yet? I think it isn't compatible with Leopard, but PS is completely Leopard compatible........

Photoshop Elements 12 wont launch in Vista

I recenly installed Elements 12 on Vista (ater numerous failed attempts) but it wont launch. Any solutions?

Any error messages?
Can you launch the individual executables (organizer / editor)?
What happens if you right-click an image and select Open With> Photoshop Elements Editor?
Did you disable your anti-virus / firewall during installation?
What happens if you right click the shortcut and select 'Run As Administrator'?
Cheers,
Neale
Insanity is hereditary, you get it from your children
If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

Adobe photoshop Elements 12 Editor - launch problem

Hi,
Can anyone help!
I downloaded adobe photoshop elements 12 editor. When I open the application the page goes straight to 'create' (ready for editing) I looked up some tutorials and noticed that the first page should launch with an option to 'Oraganise' Or 'Create'. This page does not appear for me! ? I have no way of importing/organising my photos into the Elements Library. I do not HAVE a library!
I can import my files straight from the DS card in RAW, but it takes a long time to search for each individual photo that way. Can anyone help??

If you can launch the editor after a re-start go to:
Edit >> Preferences >> General
Click the button to reset preferences on next launch. Close the editor and re-open again.

I can't get Adobe photoshop elements 12 to launch. Error 0xc000007b

Hello if someone could help me I would greatly appreciate it. I've recently installed Adobe Photoshop Elements 12. But I am yet to get the software to start, instead I get the following message:
'The application was unable to start correctly (0xc000007b). Click OK to close the application.'
I've looked on various forums but none of the suggested solutions have worked. I've also unistalled and reintalled photoshop to no avail. The computer does not freeze when I get the message.
Does anyone have a fail safe suggestion, other than reinstalling the operating system (Windows 8)?
Thanks

Hi,
Try creating shortcuts direct to the applications and use them each time.
Create shortcuts pointing to the following files:-
Organizer: "C:\Program Files (x86)\Adobe\Elements 12 Organizer\PhotoshopElementsOrganizer.exe"
Editor: "C:\Program Files (x86)\Adobe\Photoshop Elements 12\PhotoshopElementsEditor.exe"
Please let us know if they work.
Good luck
Brian

Photoshop Elements 11 wont launch

I have installed photoshop elements 11 from disk, but it will not launch. I open it and nothing happens. I have uninstalled and reinstalled but no change. I have run as operator and I have troubleshoot compatibility issues the only clue I got was no Gdiplus.dll file, but there is a file of this name in the elements 11 folder. I am running Windows 7.
Can anyone help?

It's a windows file having to do with graphics rendering. There are several places to download it online but since I don't know which are legit I'm not going to link to any.

Photoshop Elements 2.0 launches Script Editor

When launching Photoshop Elements 2.0 today, the icon in the dock changed to a blank file icon and the Script Editor launched. The icon in the application folder did the same.
I trashed the Elements application folder and reinstalled with the same result, three times.
I repaired Permissions and restarted before and after installing.
I have launched every other application on the machine without incident, so it seems confined to Photoshop.
The same thing happened to the backup copy of Elements on the external drive connected to this machine.
The only change since last using Elements successfully is the installation of Machacha, which splits and joins video files. I also trashed it as part of my recovery effort, to no avail.
Any insight will be greatly appreciated.

Sometimes out of the blue, for no evident reason, Finder/LaunchServices stops recognizing programs that end with a dot and a number as programs. I suppose one could try to discover why, and fix it, or you can just use GetInfo to change the application name from "Photoshop Elements 2.0" to "Photoshop Elements2.app"--which is easy to do and so far has always worked.
Francine
Francine
Schwieder

Newly installed Photoshop Elements 3 not launching - help!

Hi there,
just installed Photoshop Elements 3 on the new G5 iMac - both bought a couple of weeks ago from Apple store on-line.
Installation of PE3 seemed to go ok.
But double-clicking the application makes it blink a couple of times in the dock, and then nothing. Tried removing and re-installing a few times..but the application never launches. Any thoughts as to what I can do to fix this?
Is this an issue with Tiger or with PE3? Or incompabability between the two?
Any help would be appreciated!
iMac G5 20" 2.1Ghz 1.5Gb RAM Mac OS X (10.4.3)
iMac G5 20" 2.1Ghz 1.5Gb RAM Mac OS X (10.4.3)

Hi there,
I recently transferred my old files + apps across using migration assistant from the old iMac (which had been running OS X 2.8 Jaguar). When I first tried to install PE3, immediately after insertion of the disc, a Norton anti-virus disc checking screen came up and tried to check the disc. I cancelled the scan, and carried on the installation. When PE3 wouldn't launch, I figured it might be something to do with the anti-virus software. The Norton stuff was installed on my old machine - but I didn't want to use it for the new mac as I heard bad things about it. I couldn't figure out how to remove all the Norton software, until I came across some good advice in another area of the discussions. I have now successfully removed all Norton files from the iMac. However, despite trashing the PE3 app that wouldn't launch, and then installing it again, I still can't get PE3 to actually launch. Neither from the dock, nor from the applications folder. It just moves up and down once in the dock, and then does nothing. Deleting from the dock, and then launching from applications, the same thing happens, the PE3 symbol appears in the dock, moves up and down once, but then disappears.
Very frustrating. I know the application works well with Tiger, as I've seen it in the Apple store in London... so there must be something I'm doing wrong...
any more thoughts?

PhotoShop Elements does not launch

I purchased PhotoShop Elements; did not download the trail version. It worked nice; I liked it. I then had to do a system restore unrelated to Photoshop. Afterwards, I re-installed PhotoShop. When I launch PhotoShop I have the option to select the Organizer or Photo Editor. I can't launch either; a message appears that says my trial has expired. I have spent 3 hours with Adobe tech support and they could not get it to work. I was told if I still had the issue, call tech support again...this isn't exactly tech support. They also told me that re-installing this software will cause it to NOT launch. Has anyone else experienced this? Maybe someone out there has and found a solution that will work for me. Thanks!

Good day!
Please check out
http://forums.adobe.com/community/photoshop_elements
Regards,
Pfaffenbichler

My new photoshop elements 13 wont launch. HELP!!!!

I recently installed elements 13 on my computer and when I try to launch it, it asks me to sign in, then asks me to agree to the terms, and then when I click agree it disappears and nothing happens. I cannot get it to launch. Please help!

Hi,
Please try out following steps and see if it helps:
Enable the (Hidden) Administrator account on your computer. See Administrator account for more information.
Sign out of your current user account and log in as the Administrator.
Launch Photoshop Elements Editor and log in from the sign-in screen, using your Adobe ID.
If the editor launches successfully, disable the (Hidden) Administrator account you created in Step 1. See Administrator account for more information on disabling an account.

Photoshop CS6 Freezes on launch - Windows 7 64bit

Photoshop CS6 Freezes when I lauch.
I'm in the process of recovering from a computer failure and am loading all my apps onto a new Windows 7 machine.
So far all apps but photoshop work properly
When the CS6 window appears and I attempt to do any operation, the program does not respond to the mouse and appears to be frozen. I cannot close the program normally.
Am I missing a critical file??
Any suggestions would be appreciated.
Thanks
Bill

I just loaded the 32 bit version and now both 32bit and 64bit versions work.
Sorry to bother you all.
Bill

Photoshop Elements freezes during launch

Similar Messages

Maybe you are looking for