Photoshop Elements Installation

I am trying to use my Redemption Code to obtain the serial number and complete installation. I keep receiving a Redemption Code error. Now what?

https://redeem.licenses.adobe.com/getserial
if all else fails, contact adobe support using chat - http://www.adobe.com/support/chat/ivrchat.html

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Photoshop elements installation problems

Hi there. I have a purchased disk of adobe photoshop elements 9 and i am having problems installing it on my MAC.
I tried to download it as well in case there was something wrong with the CD but the same problem appeared as well. It says "Inconsistency in the installer database. Please restart your computer and install again." This appears in the middle of the installation procedure. My MAC runs OS X and the version is 10.6.7.
I also tried the adobe support advisor but it didn't detect anything.
PLease help

Hi Jeff,
thank you for you're answer. As already posted before, i tried every solution that came from the adobe support or i found in the web.
This included the solutions in the posted link. I deinstalled every adobe product on my Laptop and my complete antivirus and web Protection suite. I even made changes in the registry, that were suggested from the adobe support.
I had solutions from adobe developer after analycing my log files. That is the reason I spent this much time with installations tries.
That is the reason I asked for a service pack, because I see no chance in getting this version installed.
will there be a patch or something like that?
thanks Michael

Photoshop Elements installation failed: Installer does not support install on a 64-bit operating system

Purchased Photoshop Elements 13 from Adobe through Amazon as a download. It said one of the requirements was a 64-bit operating system. Okay. Downloaded fine. I have a Dell Inspiron 15 with a 64-bit processor. Initialized Adobe installer, put in serial #, pressed install. Installation failed: error msg - Installer does not support installation on a 64-bit operating system. Please download the 64-bit version of Photoshop Elements. Help.

download the 64 bit installer
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Photoshop Elements Installer Wont Open

Hey all,
I just downloaded the adobe photoshop elements trial. After it had finished downloading i double clicked the only file that downloaded to run it and it would not. In the properties window it says it is a "File" and nothing else. Also in the description it says "Adobe Extractor" but it wont run. When i try to it just asks me what program do i want to use to open it.
Help would be appreciated,
Thanks
PS: I have attached a screenshot of the properties window.

Nevermind it turned out to be a simple fix, i just added ".exe" to the end of the file name.

Photoshop Elements installer

Hello,
I have Adobe Photoshop Elements 8 (Kit Wacom Bamboo Fun Pen & Touch), serial number xxxxxxxxx
Yesterday I fell down the stairs and destroyed my computer. I have a new computer and I want to install the program, but do not know how to do it (no CD-ROM included). Please help me.
Regards
Iwona Luczak

Hi Iwonka_87,
Welcome to the Community!
In that case you can download the product from here: http://prodesigntools.com/direct-download-links-for-lightroom-3-and-photoshop-elements-8.h tml and install it.
Follow the Very important instruction section or else the download will not start.
-Ankit

Photoshop Elements installation failure

Downloaded and installed Photoshop Elements on a MacBook Pro. When prompted to "launch" received the following error: Photoshop Elements 13 Editor quit unexpectedly. I have uninstalled and reinstalled and received the same error. Suggestions?

Hi Tim,
Sorry for the delayed response. Somehow, never got to see this thread.
If you are still not able to install PSE on the machine, then please connect back and I will try to get your issue resolved.
Regards,
Ankush

Photoshop Element Installation Problems

As the installation wizard gets to the end, it stops and says that the wizard was interrupted and I need to run setup again. It deletes all the files that was installed. It happens when it says "rolling back actions". I am running Vista Ultimate 64x system. Please help someone. This is the free trial I am trying to install.

With my VERY grateful thanks to Aedan, I have now successfully loaded Elements 8 on to my PC (XP) and my laptop (Vista Home Premium)..hooray. Try the following steps which worked for me:
C:\program files\common files\Adobe pcd\cache...delete "cache.db" to re-cycle bin.
Try installing Elements 8 again.
These steps sorted my Elements 8 loading problems so hope that they work for you too. Please let me know if this works for you.
Go Well.
HR

Photoshop Elements installation Problem

I start installation after I enter my name and password I get an error message (
There was an error with this action. Try again later.
ee134a54-58ca-44e4-846c-38cc04c5be05
The system locks up and I need to restart.

Start here:
Contact Customer Care

Problème installation photoshop elements 12 - 'specified path is empty'

Bonjour,
IMPOSSIBLE de réinstaller photoshop elements 12 - je l'ai télécharger hier via la fnac, j'ai tout installé, le logiciel a fonctionné et ensuite impossible de le démarrer... J'ai donc décidé de tout désinstaller afin de l'installer une nouvelle fois mais impossible, le message suivant s'affiche : 'specified path is empty'.
J'ai pourtant :
- supprimé les fichiers dans "programme files"
- Tenté de le désinstallé via "programmes et fonctionnalités" mais Photoshop n'apparaît pas
- J'ai supprimé les fichiers via Exécuter/regedit
- J'ai aussi téléchargé "Revo uninstaller" mais il ne trouve pas le programme Photoshop
J'ai biensur redémarré à plusieurs reprises mon ordinateur...
Pourriez-vous m'aider, svp ???!
Je ne peux pas utiliser Photoshop et j'ai acheté la licence hier...
Merci
BA

Bonjour Bdemontbeillard,
Pouvez-vous suivre les instructions ci-dessous s'il vous plait :
Exécutez le Microsoft Fix It outil et réinstaller.
Accédez à l'outil Microsoft Fix It.
http://support.microsoft.com/mats/program_install_and_uninstall/fr
Cliquez sur Exécuter maintenant.
Suivez les instructions à l'écran.
Exécuter Photoshop Elements installer à nouveau.
Faites moi savoir si cela fonctionne.
Merci.
Arnaud.

Is there an instruction sheet detailing how to install Photoshop Elements 13 (from a DVD disk), on a Windows 8.1 computer, and if so, where do I find it

Is there an instruction sheet detailing how to install Photoshop Elements 13 (from a DVD disk), on a Windows 8.1 computer, and if so, where do I find it?

Googled for an instruction sheet. Got the following.
https://helpx.adobe.com/photoshop-elements/getting-started/install-pse.html
and
https;//helpx.adobe.com/photoshop-elements/kb/photoshop-elements-installation-errors.html
(Don't know why the second one didn't turn into a link, that's the url that printed out at the bottom of the page)
In any case it doesn't matter. I returned it to the store where I bought it.
Rule #1; Don't use a product if the people who produce that product (software, hardware, etc.) don't properly support it.
User forums and\or chat lines, are useful and may help. But! They do not constitute proper support (not for installation purposes anyway).

Photoshop Elements 10 - trial version - uninstall

I have downloaded a trial version of Photoshop Elements 10 in order to see if there are things I could not do with my CS3. After see the program I saw I was not interested on it so I try to uninstall but I have not found any uninstall file.
I have gone to Control Panel / Uninstall Programs but Photoshop Elements 10 do not appear in list. Only CS3.
I try to delete the program file but a message appear saying I was not allowed to delete file.
Today I return to see if I could uninstall. I try to enter on Photoshop Elements 10 to see if in Help file appears something about uninstall but trial licence is expired so I could not enter in program.
I need and want to uninstall Photoshop Elements 10 but I do not know how I can do it once I have tryied the 2 ways I know to uninstall a program.
Please hep me.

Run the Photoshop Elements Installer again. If PSE exists on system it will first uninstall it.

How do I "uninstall" Photoshop Elements 4.0

I have two versions of Photoshop Elements 4.0 installed on our computer.
One in German (we use to live in Europe), which I would like to remove, and one in English.
I loaded the new english program, thinking it would override the other but what happens is when using the english version, the help file comes up in German.
I have tried moving the application to the trash and reloading, but it doesn't work.
Now when I use spotlight, I have 3 Photoshop Elements applications that come up under applications, the original German one, and now two for the english one which I have loaded twice.
Can anyone help me?

It would probably be best to uninstall all of them, and then reinstall one fresh copy of the one you want.
Since Photoshop Elements installs lots of files all over the place on your mac, you'll want to use an uninstall application; one of the best is AppZapper. Download a free trial at [www.appzapper.com]
It locates all the bits and pieces of your application, and lets you "zap" it off of your hard drive.

How to reinstall photoshop elements again when reinstall my mac without a CD?

i need to reinstall my macpro computer, but i did not get a reinstall CD when I bought it last year.
My system had problem now, need to reinstall from scratch?
I did not have a copy of photoshop elements installer anymore. what should i do?

Hi blusky789,
May I know which PSE version do you require.
However,please click on the given link for Adobe downloads: -http://www.adobe.com/downloads/other-downloads.html
Sarika

How can I install Adobe Photoshop Elements Update 9.0.3 after I get a message that Installation has failed and the solution is not in troubleshooting or forums?

My Photoshop Elements 9 stopped working a couple of weeks ago. When I clicked the PSE button nothing happened. I tried this several times over a few days and it still failed. I uninstalled the program and re-installed it. It worked well. Then I tried to install the Update 9.0.3. The download was almost successful. When it was about to show 100% successful for the download, an error message said the installation had failed and that I should try later. I tried this many times over a few days and the same result occurred. I tried troubleshooting and the answers to questions, but I could not find an answer. I don't know where to go to see if anybody has answered my question. How can I install Update 9.0.3?
Colin Hansen

Try downloading and installing the 9.0.3 updater from here:
mac
Adobe - Photoshop Elements : For Macintosh
windows
Adobe - Photoshop Elements : For Windows

I purchased and downloaded Photoshop Elements 13, but the installer fails to initialise. How do I get it to work?

I have Photoshop Elements 10 and Premier Elements 10 installed on my PC. Both were installed from discs that I bought a few years ago. I recently purchased the upgrade (by download) for both applications to version 13. In accordance with the (scant) instructions received by email, I downloaded the four files required from the Adobe site. I subsequently ran the .exe files, which in turn created directories on my PC, including set-up.exe files for both applications. When I run the setup files, I get an error message stating that the installer failed to initialise. The error message advised me to download the Adobe Support Advisor to detect the problem. That tool does not exist. I then sought assistance from the Abobe support site, initially using the hyperlink suggestions, which were of no use, then using the chat function. The operator kept trying to get me to do something with something called 'Creative Cloud'; which I am not familiar with, and do not use. He then instructed me to download and run a CS5 cleaner tool; however, none of the choices offered by that tool include my issue, or either Photoshop Elements or Premier Elements. I am reluctant to uninstall version 10 of the programs in case I end up losing the lot and therefore wasting even more money than the purchase price for this upgrade.
All I want to do is upgrade my two applications from version 10 to version 13. I have paid the requisite fee but it clearly does not work. I appear to have totally wasted my money. Can anyone please tell me how to get it to work? I do not want to have anything to do with the so-called ‘Creative Cloud’ as I have no idea what it is, and I do not want to lose what I already have (and have paid for previously).
I have tried for a few days to access the so-called 24/7 chat assistance but appeared to have been locked out as every time I try to access it, I get a message that the (24/7) chat is closed. Adobe has taken my money for a product that does not work, and also refuse to help me fix it.
I am very frustrated with a product I bought that does not work, and a 24/7 support service that clearly is not 24/7, and which refuses to assist me. Can anyone PLEASE tell me how to get this to work? Rod.

Hi,
Can you please share the logs?
You can use the Adobe Log Collector tool (Log Collector Tool) and share the corresponding zip file @ [email protected]
Thanks,
Shikha

Photoshop Elements Installation

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