Photoshop Elements, Mail and Safari

If I have Mail and/or Safari open in the background and use Photoshop Elements, I lose my internet connection on Cable and have to close down and re-set it. Has anyone else had this occur?
It's very annoying since I can't always remember to close them before opening PSE.

wmowbray wrote:
For what it is worth. I was about to purchase PS Elements 6 and called Adobe to see if it was compatible with OS 10.5.5 and they advised it could be problematic with any OS versions above 10.5.2.
I am running OS X 10.5.4 on a Mac mini, and just got my PS Elements 6, and have not yet been able to install it. I end up with two Adobe icons on my bottom toolbar, before it gives up. I even get a message to call "Technical Support" at Adobe, but I haven't got around to doing that yet.
Since I can't get to the Uninstaller, I just drag those $&^% Adobe icons into the trashcan, and empty it, but what good that will do, is debatable since I have no idea if Adobe hooked itself into my Mac's kernel already. Any advice on how to examine the state of the Mac kernel, would be appreciated. And assembly language is better than 'C' (which goes without saying), so I am extremely suspicious about what damage Adobe's PS Elements 6 has done to my Mac so far. The least they could have done, is include a fully commented listing as to what they were trying to do, up to the point where they couldn't do it any further. Geeeeze.
Has anybody been able to get PS Elements 6 to install on a Mac greater than 10.5.2 yet? I could be talked into upgrading from 10.5.4 to 10.5.5, but that doesn't seem to solve the problems it has with Adobe PS Elements 6.

Similar Messages

IPhoto with Adobe Photoshop Elements 4 and Adobe Bridge

I have not used iPhoto before now as I have been downloading photos from my Canon and Nikon cameras using their software. I have now moved everything into iPhoto but cannot find iPhoto using Adobe Bridge so I am unable to do any editing using Elements 4. Previously I could find the Canon and Nikon photos using Adobe Bridge. With a simple click on the relevant photo it opened up in Adobe Photoshop Elements 4 and I was able to edit it. Now using Bridge I simply cannot find iPhoto thus I cannot use PSE4. Can someone help before I go crazy ? I havde called Apple support but they have been unable to help me and suggested using Discussions@Apple

Many thanks for your quick response although, as a new iMac user, the mere mention of the word "corrupt" scares me ! I previously used a PC with Windows XP and PSE3 and loved being able to sort all my photos into albums with PSE3. Unfortunately the PSE4 which I have installed on my iMac doesn't let users sort their photos into albums and the only alternative is Adobe Bridge. I only recently started to use iPhoto after a visit to an Apple Store and it's great being able to catalog my photos so easily. Unfortunately PSE is far and away superior to any editing software that iPhoto has to offer. Anyway, I'll cross my fingers and try your suggestion first thing tomorrow morning.

Mail and Safari crashing

Not until I moved to 10.5.2 have I had so many crashes and lock ups. It's as if I'm working on a PC. The problem seems to be when I'm working in mail and Safari. I know there is no solution to this problem but I thought I should post my frustration. I've switched my browser to FireFox and will see if that helps. I will also try and find a different mail client other than Mail.

Hi, Patrick.
1. You wrote: "I've long had a problem with my computer going to sleep via Energy Saver automatically - it doesn't, the screen goes dark but the hard drive continues to run. So whenever I do want the computer to go to sleep, I have to do it manually."I presume the slider for Computer sleep is not set to Never?
Check these Console logs for clues. Look for large blocks of rapidly-repeating messages being written to the logs cited in that link. This indicates a process is logging excessively, preventing sleep. Known causes of this include software distributed with Canon scanners and HP All-In-One Printer-Fax-Copier devices.
If you find large blocks of rapidly-repeating messages, post a small sample for analysis.
2. You wrote: "Shortly after upgrading to 10.4.5, every time I woke my machine from sleep the application Mail would crash, and I'd get the Report to Apple dialog box. I upgraded to 10.4.6, and now it happens with Safari and Mail - every time. Any suggestions?"Tow thoughts here:1. As a general check, run the procedure specified in my "Resolving Disk, Permission, and Cache Corruption" FAQ. Perform the steps therein in the order specified.
2. See my "Multiple applications quit unexpectedly or fail to launch" FAQ for advice on troubleshooting this issue.Good luck!
Dr. Smoke
Author: Troubleshooting Mac® OS X
Note: The information provided in the link(s) above is freely available. However, because I own The X Lab™, a commercial Web site to which some of these links point, the Apple Discussions Terms of Use require I include the following disclosure statement with this post:
I may receive some form of compensation, financial or otherwise, from my recommendation or link.

Since upgrading to OS 10.8.5 login keychain corrupted keeps asking for password for OSX, mail and Safari. Solutions?

Ever since upgrading to OS 10.8.5 login keychain corrupted; keeps asking for pasword tor OSX, mail and Safari. Help!

Have you tried opening Keychain Access and running Keychain First Aid (under the Keychain Access menu) on the login keychain?

Problems with Mail and Safari

Hi,
I'm running OS 10.11 and am having some consistent problems with Mail and Safari on my MacPro Dual 2.66. Here they are:
Sometimes, for no apparent reason, selecting these applications from the dock no longer opens the application (or a new window if already opened), but causes them to be revealed in the finder.
In Safari, when this problem occurs, another symptom seems to be that new windows will ONLY open in a new tab, even though I have preferences set to open links in a new window. If I click on a bookmark within a folder in the bookmark toolbar, Safari will open ALL the bookmarks in the folder in new tabs!!
In Mail, when I open my Inbox, clicking on various messages will highlight (in blue) ALL the messages I'm clicking on, instead of simply displaying the highlighted message in the reader.
The only way to get things back to normal is to reboot my machine, which is getting to be a total drag, especially since this seems to happen fairly often.
One other thing that may be related- if my screen saver is running, and I move the mouse to go to an active screen, the computer will "freeze." It stays like this indefinitely- I figured out that if I press the button on the machine itself it will go to sleep, and I can wake it up and then everything is fine, but I don't understand what's going on.
I have tried using Disk Utility and Disk Warrior, and have used OnyX to clean out my system cache and aall sorts of other stuff, but to no avail.
Is anybody else experiencing any of this? I'm starting to get really frustrated. Thanks for any advice.
Cheers,
Andrew

Scott,
I had posted earlier that I had Flash payer problems and then QuickTime and PDF preview problems too, on my Intel PowerMac. I could not figure out what the problem was, because fixing permissions and moving plugins did not work. Console indicated that the Quicktime components were not found, with the problem in a webkit pref file somewhere (nil field value). Anyway, I bailed and reinstalled Leopard from a 10.5.0 DVD, and then updated using the combo updater to 10.5.3. Everything worked. Then, after the 'Java for Mac OSX 10.5 Update 1', it all broke again. This time, repairing permissions resulted in:
User differs on "System/Library/Frameworks/JavaVM.framework/Versions/1.4.2/Home/lib/jvm.cfg", should be 0, user is 95.
User differs on "System/Library/Frameworks/JavaVM.framework/Versions/1.4.2/Libraries/classlist" , should be 0, user is 95.
Now it all works again. This is obviously a flaw with the Java update, and also somehow Disk Utility did not find it earlier. Anyway, take a look at reverting the Java update, or manually changing user for those files (I suppose user 0 is root, but maybe it is nobody).
Obscure....

Mail and safari hogging cpu - corrupt preferences?

I am having a major problem when I run Mail or Safari under Mavericks on my iMac - they hog all the CPU making it hard to do other things unless I keep quitting the Mail Web Content or Safari Web Content processes using Activity Monitor. This also has shown up in other discussions on this board and no one seems to have a resolution to the problem. But the curious thing is that I only have the problem on my older iMac, but on my new MacBook Pro that also runs Mavericks, runs Mail with identical settings (and is accessing the same server) and runs Safari with the same bookmarks there is no problem. So the problem must be with something on my iMac that is causing Mail and Safari to keep running these Web Content processes and taking over the CPU.
In the old days I would have assumed it was a corrupt Preferences file and deleted that, but no one has sugggested this. Is this possible? If so, what should be deleted?

While everything had been working fine, this morning I installed the latest update to the operating system and I am back with the same problem (although I am only having Mail Web Content hogging the CPU and not Safari Web content this time). I am posting below some information from the log as you suggested (sorry if it is too much but I don't know what you are looking for). Let me know if there is anything else you need. Thanks for the help LInc.
12/17/13 12:23:22.645 PM WindowServer[114]: disable_update_timeout: UI updates were forcibly disabled by application "Safari" for over 1.00 seconds. Server has re-enabled them.
12/17/13 12:23:22.983 PM Safari[226]: CGWindowContextCreate: failed to create window context delegate.
12/17/13 12:23:22.983 PM Safari[226]: CGWindowContextCreate: failed to create window context delegate.
12/17/13 12:23:22.983 PM Safari[226]: CGContextSaveGState: invalid context 0x0. This is a serious error. This application, or a library it uses, is using an invalid context and is thereby contributing to an overall degradation of system stability and reliability. This notice is a courtesy: please fix this problem. It will become a fatal error in an upcoming update.
12/17/13 12:23:23.181 PM Safari[226]: CGContextResetCTM: invalid context 0x0. This is a serious error. This application, or a library it uses, is using an invalid context and is thereby contributing to an overall degradation of system stability and reliability. This notice is a courtesy: please fix this problem. It will become a fatal error in an upcoming update.
12/17/13 12:23:23.184 PM Safari[226]: CGContextResetClip: invalid context 0x0. This is a serious error. This application, or a library it uses, is using an invalid context and is thereby contributing to an overall degradation of system stability and reliability. This notice is a courtesy: please fix this problem. It will become a fatal error in an upcoming update.
12/17/13 12:23:23.188 PM Safari[226]: CGContextTranslateCTM: invalid context 0x0. This is a serious error. This application, or a library it uses, is using an invalid context and is thereby contributing to an overall degradation of system stability and reliability. This notice is a courtesy: please fix this problem. It will become a fatal error in an upcoming update.
12/17/13 12:23:23.206 PM Safari[226]: CGContextScaleCTM: invalid context 0x0. This is a serious error. This application, or a library it uses, is using an invalid context and is thereby contributing to an overall degradation of system stability and reliability. This notice is a courtesy: please fix this problem. It will become a fatal error in an upcoming update.
12/17/13 12:23:23.209 PM Safari[226]: CGContextSaveGState: invalid context 0x0. This is a serious error. This application, or a library it uses, is using an invalid context and is thereby contributing to an overall degradation of system stability and reliability. This notice is a courtesy: please fix this problem. It will become a fatal error in an upcoming update.
12/17/13 12:23:23.212 PM Safari[226]: clip: invalid context 0x0. This is a serious error. This application, or a library it uses, is using an invalid context and is thereby contributing to an overall degradation of system stability and reliability. This notice is a courtesy: please fix this problem. It will become a fatal error in an upcoming update.
12/17/13 12:23:23.215 PM Safari[226]: CGContextRestoreGState: invalid context 0x0. This is a serious error. This application, or a library it uses, is using an invalid context and is thereby contributing to an overall degradation of system stability and reliability. This notice is a courtesy: please fix this problem. It will become a fatal error in an upcoming update.
12/17/13 12:23:23.219 PM Safari[226]: CGContextTranslateCTM: invalid context 0x0. This is a serious error. This application, or a library it uses, is using an invalid context and is thereby contributing to an overall degradation of system stability and reliability. This notice is a courtesy: please fix this problem. It will become a fatal error in an upcoming update.
12/17/13 12:23:23.222 PM Safari[226]: CGContextTranslateCTM: invalid context 0x0. This is a serious error. This application, or a library it uses, is using an invalid context and is thereby contributing to an overall degradation of system stability and reliability. This notice is a courtesy: please fix this problem. It will become a fatal error in an upcoming update.
12/17/13 12:23:23.225 PM Safari[226]: CGContextRestoreGState: invalid context 0x0. This is a serious error. This application, or a library it uses, is using an invalid context and is thereby contributing to an overall degradation of system stability and reliability. This notice is a courtesy: please fix this problem. It will become a fatal error in an upcoming update.
12/17/13 12:23:23.228 PM Safari[226]: CGContextSynchronize: invalid context 0x0. This is a serious error. This application, or a library it uses, is using an invalid context and is thereby contributing to an overall degradation of system stability and reliability. This notice is a courtesy: please fix this problem. It will become a fatal error in an upcoming update.
12/17/13 12:23:23.618 PM WindowServer[114]: common_reenable_update: UI updates were finally reenabled by application "Safari" after 1.97 seconds (server forcibly re-enabled them after 1.00 seconds)
12/17/13 12:23:34.580 PM sandboxd[268]: ([440]) com.apple.WebKit(440) deny file-read-data /Library/Preferences/com.apple.security-common.plist
12/17/13 12:27:55.684 PM com.apple.launchd.peruser.502[172]: (com.apple.mdworker.shared.01000000-0000-0000-0000-000000000000[382]) Exited: Killed: 9
12/17/13 12:29:57.739 PM xpcproxy[449]: assertion failed: 13B42: xpcproxy + 3438 [EE7817B0-1FA1-3603-B88A-BD5E595DA86F]: 0x2
12/17/13 12:29:58.415 PM recentsd[396]: Failed to get Mail account information in a timely manner
12/17/13 12:30:04.973 PM com.apple.launchd.peruser.502[172]: (com.apple.PackageKit.InstallStatus) Throttling respawn: Will start in 9 seconds
12/17/13 12:30:11.256 PM com.apple.IconServicesAgent[279]: Icon filename entry missing from bundle info dictionary for bundle at URL: file:///System/Library/PrivateFrameworks/MailService.framework/Versions/A/XPCSe rvices/com.apple.MailServiceAgent.xpc/
12/17/13 12:30:14.797 PM WindowServer[114]: CGXGetConnectionProperty: Invalid connection 76299
12/17/13 12:30:39.935 PM loginwindow[43]: Could not find image named 'NSApplication'.
12/17/13 12:30:39.936 PM loginwindow[43]: Could not find image named 'hgfhfg'.
12/17/13 12:30:44.539 PM WindowServer[114]: CGXGetConnectionProperty: Invalid connection 70411
12/17/13 12:30:45.099 PM com.apple.SecurityServer[14]: Killing auth hosts
12/17/13 12:30:45.099 PM com.apple.SecurityServer[14]: Session 100021 destroyed
12/17/13 12:30:45.103 PM com.apple.SecurityServer[14]: Session 100023 created
12/17/13 12:30:45.825 PM Wallet[233]: Unknown class 'SUUpdater', using 'NSObject' instead. Encountered in Interface Builder file at path /Applications/Wallet.app/Contents/Resources/English.lproj/MainMenu.nib.
12/17/13 12:30:45.826 PM Wallet[233]: Could not connect the action checkForUpdates: to target of class NSObject
12/17/13 12:30:47.135 PM com.apple.AppSandboxSMLoginItemEnabler[463]: FAILURE: Job com.acrylic.WalletAgent is not loaded in launchd.
12/17/13 12:30:48.270 PM sandboxd[268]: ([400]) com.apple.WebKit(400) deny file-read-data /Library/Preferences/com.apple.security-common.plist
12/17/13 12:31:16.272 PM VDCAssistant[466]: AVF error: AVDLoadAllAccelerators machine not supported
12/17/13 12:31:17.108 PM Adobe Illustrator[231]: CoreText performance note: Client called CTFontCreateWithName() using name "Times Roman" and got font with PostScript name "Times-Roman". For best performance, only use PostScript names when calling this API.
12/17/13 12:31:17.108 PM Adobe Illustrator[231]: CoreText performance note: Set a breakpoint on CTFontLogSuboptimalRequest to debug.
12/17/13 12:31:17.132 PM Adobe Illustrator[231]: CoreText performance note: Client called CTFontCreateWithName() using name "Arial" and got font with PostScript name "ArialMT". For best performance, only use PostScript names when calling this API.
12/17/13 12:36:00.218 PM mdworker[448]: (Normal) Import: Spotlight giving up on importing file after 481.542 seconds, (0 seconds in Spotlight importer plugin, was sizing:0) - diagnostic:0 - find suspect file using: sudo mdutil -t 4554493
12/17/13 12:36:00.220 PM com.apple.launchd.peruser.502[172]: (com.apple.mdworker.shared.01000000-0000-0000-0000-000000000000[448]) Exited with code: 75
12/17/13 12:40:05.535 PM WindowServer[114]: device_generate_desktop_screenshot: authw 0x0(0), shield 0x7fb189ddd3b0(2001)
12/17/13 12:40:05.600 PM WindowServer[114]: device_generate_lock_screen_screenshot: authw 0x0(0), shield 0x7fb189ddd3b0(2001)
12/17/13 12:40:05.601 PM WindowServer[114]: device_generate_desktop_screenshot: authw 0x0(0), shield 0x7fb189ddd3b0(2001)
12/17/13 12:42:24.368 PM WindowServer[114]: handle_will_sleep_auth_and_shield_windows: Deferring.
12/17/13 12:42:24.370 PM WindowServer[114]: CGXDisplayDidWakeNotification [2043353335863]: posting kCGSDisplayDidWake
12/17/13 12:43:10.608 PM xpcproxy[474]: assertion failed: 13B42: xpcproxy + 3438 [EE7817B0-1FA1-3603-B88A-BD5E595DA86F]: 0x2
12/17/13 12:43:32.092 PM WindowServer[114]: disable_update_timeout: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.
12/17/13 12:43:32.572 PM WindowServer[114]: common_reenable_update: UI updates were finally reenabled by application "Finder" after 1.48 seconds (server forcibly re-enabled them after 1.00 seconds)
12/17/13 12:43:46.758 PM WindowServer[114]: CGXSetWindowListSystemAlpha: Invalid window 156 (index 0/1)
12/17/13 12:43:46.758 PM WindowServer[114]: CGXSetWindowListSystemAlpha: Invalid window 157 (index 0/1)
12/17/13 12:44:02.078 PM mdworker[471]: (Normal) Import: Spotlight giving up on importing file after 480.36 seconds, (0 seconds in Spotlight importer plugin, was sizing:0) - diagnostic:0 - find suspect file using: sudo mdutil -t 4554493
12/17/13 12:44:02.081 PM com.apple.launchd.peruser.502[172]: (com.apple.mdworker.shared.01000000-0000-0000-0000-000000000000[471]) Exited with code: 75
12/17/13 12:44:38.201 PM Console[491]: setPresentationOptions called with NSApplicationPresentationFullScreen when there is no visible fullscreen window; this call will be ignored.
12/17/13 12:44:40.829 PM WindowServer[114]: disable_update_timeout: UI updates were forcibly disabled by application "Console" for over 1.00 seconds. Server has re-enabled them.
12/17/13 12:44:41.949 PM WindowServer[114]: common_reenable_update: UI updates were finally reenabled by application "Console" after 2.12 seconds (server forcibly re-enabled them after 1.00 seconds)
12/17/13 12:44:47.000 PM kernel[0]: ALF: ifnet_get_address_list_family error 12
12/17/13 12:47:44.287 PM mdworker32[510]: CGSConnectionByID: 0 is not a valid connection ID.
12/17/13 12:47:44.287 PM mdworker32[510]: CGSGetSpaceManagementMode: No connection with id 0x 0

Slow opening of mail and safari!

Mail and Safari take a very long time - one.2 minutes to open on my imac with 10.3.
Safari keeps bouncing in the dock. Then, after 20 bounce, it stops. The black triangle under the icon isn't displayed. After 20 seconds safari opens!!!
mail: bounce just 4-5 times, then stops bouncing, the triangle is displayed, but no windows is opened. If i right click on the icon, the windows says "application not responding".
After a minute the window opens.
WHY?
please help
bye
mic

As a first step check this link for system troubleshooting procedures and when doing so, follow all steps/instructions in the order provided.
http://www.thexlab.com/faqs/repairprocess.html
If this doesn't resolve it, check this link.
http://www.thexlab.com/faqs/multipleappsquit.html

Safari and 10.6.2 upgrade. Mail and Safari will not open.

I upgraded to 10.6.2 and Safari. Now I cannot open my Mail or Safari. I get a message that says it Unexpectedly Quit. I see in the details it says unable to gather system configuration information. Does anybody have an idea how to fix this?

HI,
Try deleting this file.
com.apple.launchservices.plist
~/Library/Preferences.
Move that file to the Trash, restart your Mac and try to launc Mail and Safari. If that doesn't help...
Download and install the Mac OS X v10.6.2 Update (Combo)
It's ok to do this even though you are running 10.6.2. Make sure and repair disk permissions after the installation.
Quit any open applications/programs. Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. That can be ignored. As long as you see, "Permissions Repair Complete" when it's finished... you're done. Quit Disk Utility and restart your Mac.
Caroyn

I have Adobe Photoshop Elements 10 and Adobe Premier 10 loaded on a Dell PC. Do I need to uninstall from the Dell before I install on a recently purchased Apple Mac Pro? There are separate disks for Mac and PC in the package.

I have Adobe Photoshop Elements 10 and Adobe Premier 10 loaded on a Dell PC. Do I need to uninstall from the Dell before I install on a recently purchased Apple Mac Pro? There are separate disks for Mac and PC in the package.

Generally, it's ok to install on two machines as long as they are both yours and you only use one version at a time.
BTW, this is the forum for Adobe Contribute.

Mail and Safari no longer connect to the Internet, but connection is live?

I have a Quicksilver G4 running OSX 10.4.11 with Safari 3.0.4 and Mail 2.1.3, connected to the Internet via Ethernet and a BT home Hub setup. Recently the Mac refused to connect to the Internet although a PC connected to the same hub did. I tested the connection with a laptop and found the cable to be fine and a good connection. I ran system diagnostics which tells me the Mac is connected to the Internet and the connection is fine - except that Mail no longer sends or receives mail, and Safari tells me I am not connected to the Internet.
I've tried every test I can think of - the connection appears fine as far as the ethernet cable, Network Diagnostics state that I have a good connection, yet neither application will connect to the server. I have changed no software in years other than Apple updates, and this is the first problem in many months of trouble-free usage.
The BT Home Hub is showing as an active location in system profiler, all else that should be, appears enabled. Can anyone help?
What more can I do to get my Mac back on-line?

Hi Heather,
In System Preferences>Network>Proxies Tab, make sure none are checked ON.
Then... Try putting these numbers in Network>TCP/IP>DNS Servers, for the Airport Interface...
208.67.222.222
208.67.220.220
Then Apply
DNS Servers are a bit like Phone books where you look up a name and it gives you the phone number, in our case, you put in apple.com and it comes back with 17.149.160.49 behind the scenes.
So if you put 17.149.160.49 in Safari's URL bar & it connects to Apple, then these DNS numbers should cure it.

I recently bought Photoshop Elements 12 and the system is saying that the Redemption Code is no longer active. How do I get a new code that will allow access to the software ?

I recently bought Photoshop Elements 12 and the system is telling me that the Redemption Code is no longer active.
How do I get a new Code number that will allow met to access the software?

you need your serial number. you used your redemption number to redeem your serial number.
if you don't know your serial number, check the account used to purchase or register your pse 12, Adobe ID

Upgraded to Photoshop Elements 13 from Photoshop Elements 11 and mts videos no longer have sound. They play perfectly with sound in 11 but have no sound in 13.

I have upgraded to Photoshop Elements 13 running as a trial from Photoshop Elements 11 and mts videos no longer have sound. They still play perfectly with sound in 11 but have no sound in 13.
System Info on 13 is as follows:-
Elements Organizer 13.0.0.0
Core Version: 13.0 (20140831.m.62014)
Language Version: 13.0 (20140831.m.62014)
Current Catalog:
Catalog Name: My Catalog
Catalog Location: C:\Users\Master\Pictures\Adobe\PE13\My Catalog\
Catalog Size: 46.2MB
Catalog Cache Size: 657.4MB
System:
Operating System Name: Windows 8
Operating System Version: 6.3
System Architecture:
Built-in Memory: 15.9GB
Free Memory: 9.4GB
Important Drivers / Plug-ins / Libraries:
Microsoft DirectX Version: 9.0
Apple QuickTime Version: Not installed
Adobe Reader Version: Not installed
Adobe Acrobat Version: Not installed
CD and DVD drives:
System Info on 11 is as follows:-
Elements Organizer 11.0.0.0
Core Version: 11.0 (20120923.r.32287)
Language Version: 11.0 (20120923.r.32287)
Current Catalog:
Catalog Name: My Catalog
Catalog Location: C:\Users\Master\Pictures\Adobe\PE11\My Catalog\
Catalog Size: 44.8MB
Catalog Cache Size: 550.5MB
System:
Operating System Name: Windows 8
Operating System Version: 6.2
System Architecture: Intel CPU Family:6 Model:12 Stepping:3 with MMX, SSE Integer, SSE FP
Built-in Memory: 15.9GB
Free Memory: 9.8GB
Important Drivers / Plug-ins / Libraries:
Microsoft DirectX Version: 9.0
Apple QuickTime Version: 7.75
Adobe Reader Version: Not installed
Adobe Acrobat Version: Not installed
CD and DVD drives:

Hi John,
Sorry for the inconvenience caused. This issue has been fixed in Elements 13.1. Please try updating your application to free 13.1 update.
Let me know if you are still facing this issue.
Regards,
Anwesha

Frequent crashes on Mail and Safari since Lion installed

Since upgrading to Lion on my mid 2007 20inch iMac I get extremely frequent Mail and Safari crashes, usually a few seconds after launch with no user input, and all with the same error on the crashed thread:
__THE_SYSTEM_HAS_NO_PORT_SETS_AVAILABLE__
This even occurs after a totally clean install and no migration of any previous user data. I am only using iCloud for email.
I have tried repairing permissions and run disk checks which are all OK.
Any suggestions?

Since upgrading to Lion on my mid 2007 20inch iMac I get extremely frequent Mail and Safari crashes, usually a few seconds after launch with no user input, and all with the same error on the crashed thread:
__THE_SYSTEM_HAS_NO_PORT_SETS_AVAILABLE__
This even occurs after a totally clean install and no migration of any previous user data. I am only using iCloud for email.
I have tried repairing permissions and run disk checks which are all OK.
Any suggestions?

Can i open eps file in photoshop element 12 and convert it into jpeg?

can i open eps file in photoshop element 12 and convert it into jpeg?

You can open it in Irfanview (free), then save as JPEG.
Download the program here:
IrfanView - Official Homepage - one of the most popular viewers worldwide

How do I update Adobe Photoshop Elements 9 and Adobe Premiere Elements 9 on a new computer?

I have previously used both Adobe Photoshop elements 9 and Adobe Premiere elements 9 on my old computer with Windows XP operating system without problems. Now I have a new computer with Windows 7 Home Premium 64bit operating system. I have installed both programs but when I try to update them I get a message saying "The update server is not responding. The server might be offline temporarily or the internet or firewall setting may be incorrect. Please try again later." I have tried numerous times with the same result. I have tried uninstalling both programs and re-installing but still get the same message. What do I have to do to be able to update these programs so I can get on and use them? The information with the programs says they both work on both Windows XP and 7.

Hi Jaclyn2,
Please follow the steps mentioned in the kb: http://helpx.adobe.com/creative-suite/kb/error-update-server-repsonding-cs4.html .
Regards,
Romit Sinha

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