Photoshop elements no longer loads and closes after

I recently upgraded my Lightroom to 5.4 and now my Photoshop elements no longer loads properly.  Once I start the program is gets to the Organize and Edit screen and if I choose Organize the program immediately closes.  Any ideas since I seem to no longer be able to just call Adobe and talk to a real person and get an immediate answer.
Chris

Try trashing any preference files Elements creates: user/Library/Preferences. Other than that try re-installing the software. You could also ask on the Adobe forum area at their web site.

Similar Messages

  • I have been using Elements 12 without a problem for 9 months.  Now when I try to open the program, I get an error message  "Adobe Photoshop Elements 12 quit unexpectedly" and it will not open at all.  What can I do to open the program?

    I have been using Elements 12 without a problem for 9 months.  Now when I try to open the program, I get an error message  "Adobe Photoshop Elements 12 quit unexpectedly" and it will not open at all.  What can I do to open the program?

    Thank you for responding.  Nothing actually worked!  After reading the posts online, I called Apple.  They indicated they have seen problems with some software after their upgrades.  The technician was able to fix the problem on my computer remotely, but I have no clue what he did!  But, it was definitely related to their recent upgrade to my computer.

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    My Photoshop Elements 10 keeps needing to close because it encounters an error.  I have tried uninstalling the program and reinstalling it but it still does not
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    As you open Photoshop, hold Control + Alt + Shift (or Command + Option + Shift on a Mac). That will trigger a preferences reset dialog, Photoshop will go back to default state when you do that.

  • I got photoshop elements 12 from apple app store, after launch,  there no organize( album) , how do I export, import pictures?

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    Did you buy the Editor only version? Here's the product comparison - Adobe Photoshop Elements 12 - Buying guide.
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    Cheers,
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    Insanity is hereditary, you get it from your children
    If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

  • Photoshop and elements 13  Working in iPhoto Want to edit image using photoshop elements Did the following  IPhoto Preferences Advanced Edit Photos: In drop down menu chose in Photoshop Elements  Also control click and chose edit in external editor  Drop

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    Working in iPhoto
    Want to edit image using photoshop elements
    Did the following
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    You are probably choosing the obvious file rather than the correct file as the PSE editor. The actual editor is hidden away inside the Support Files folder. The PSE file at the top level of the PSE folder in Applications is just an alias for the welcome screen and what you're describing is exactly what happens when you choose that. You want this one:

  • Photoshop Elements no longer find the files in my Nikon D80

    Suddenly my Photoshop cant find the pictures in my D80, so I cant download them!

    you mean photoshop elements finds the camera and reports no valid files found, correct?
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  • I accidentally ended up with two versions of Photoshop Elements in my cart and can't find a way to delete one.  Also, I am living in Peru and want to purchase the US version.  Will it still download?

    I accidentally ended up with two versions of Photoshop Elements in my cart and can't find a way to delete one.  Also, I am living in Peru and want to purchase the US version.  Will it still download?

    Karenl33987234 I am sorry that you are facing difficulty contacting our support team. You should be able to chat with a member of our support team at Contact Customer Care.  If this link does not work then I would recommend using a different web browser, smart phone, tablet, or computer to visit the page.
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  • I purchased photoshop Elements 12, downloaded it and I can't find the icon on my Mac.

    I purchased Photoshop Elements 12, downloaded the dmg version, and I cant find the icon on my Mac.

    Go to
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    and double click on the
    Adobe Photoshop Elements Editor.app
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  • How do you overcome problems using Photoshop Elements with Win 7 and Eyefinity display?

    I have a 3 screen Eyefinity setup on a PC running 64bit Win 7 with 16gb RAM and an AMD Radeon 7950 graphics card and Phenom II x4 processor.
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    I bought a combined set of Photoshop and Premier Elements 10 and although installed it always crashed when I saved images with the error message "Adobe Photoshop Elements 10 has stopped working". I recently did a fresh install of Windows 7 and decided I had to solve the Photoshop problem.
    I installed Premier 64 bit version from disk 2 and Photoshop Elements from disk 1 and then ran compatability checker. Under compatability settings for Win XP srv pack 3 it starts although with some toolbar errors and top and bottom of screen transparent instead of solid. I can save files worked on but then still get the error when I exit Photoshop Elements.
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    There should be no need for compatibility mode; pse10 is designed to run on W7. Try making a direct shortcut for the Editor. You can then launch the program directly from the desktop bypassing the welcome screen. This is generally better as the welcome screen leaves background processes running.
    Right click anywhere on the desktop and select New >> Shortcut
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    Then click Next; then click Finish
    To launch, try right-clicking on the new desktop icon and choose “Run As Administrator” which often improves stability.

  • Can I upgrade our Photoshop elements 11 to 13 and download it to our laptop and desktop computers?

    Can I upgrade our Photoshop Elements 11 to 13 and download the upgrade to our desktop and laptop computers? 

    Hi Lute,
    You should be able to do that exactly as Jon said – although for the first time in many years, Adobe's Black Friday deals out for 2014 don't include any specials for Photoshop Elements...  It looks like they are focusing more on the CC product line with the offers.

  • Hi i have half a year ago, adobe photoshop elements 11 serial gedwonloaden and then bought my laptop and had seized a week ago and I had to have my laptop but all programs off adobe photoshop elements 11 and I wanted to resume in download photoshop elemen

    hi i have half a year ago, adobe photoshop elements 11 serial gedwonloaden and then bought my laptop and had seized a week ago and I had to have my laptop but all programs off adobe photoshop elements 11 and I wanted to resume in download photoshop elements 11 but does not exist more I had to photoshop elements 12 download I have done but accepter my serial code is not that my serial number is not existing database? ?

    The download link for photo shop 11 is :
    Download Photoshop Elements products | 11, 10
    Download and Installation Help
    Hope it helps you.
    Regards
    Rajshree

  • I bought Photoshop Elements 12 (box - CD) and threw away the box. I thought the serial number would be on the disc sleeve, but it was not. Now I can´t register the product. Is there something I can do to get the number/code to activate Photoshop Elements?

    I bought Photoshop Elements 12 (box - CD) and threw away the box. I thought the serial number would be on the disc sleeve, but it was not. Now I can´t register the product. Is there something I can do to get the number/code to activate Photoshop Elements? Thank you.

    My guess is that you won't be able to do much if you threw away the serial number before using it.  The serial number will not have been externally visible on the box though... doing that would make it available for use by anyone who sees the box in any store.
    To locate the serial number:
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    If you remain unable to locate the serial number you might need to head back to wherever you purchased the product to confirm whether or not you might have thrown out the serial number or if it could even possibly have never been provided.
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    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • Have purchased adobe photoshop elements 13 from amazon and have been unable to find a 24 alpha numeric access code on box or on disc sleeve, need your help

    have purchased adobe photoshop elements 13 from amazon and have been unable to find a 24 alpha numeric access code on box or on disc sleeve, need your help

    do you have a white box inside the outer box and containing the disc sleeve/disc? In my case, it was on the white box. For Photoshop elements it is all numeric and starts with 1057.
    Brian

  • I bought photoshop elements 12 from dell and it won't download and they are telling me they sell adobe products and I have to go through you. I was sent a trial password but it doens' t  work.

    I bought photoshop elements 12 from dell and they are telling me I have to go through you to download it. I got my password but it doesn't work. What do I do?

    you need a serial number, not a password.
    with the serial number you can activate your adobe.com/ download to a full version from the trial,
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5.4 (win) 5.4 (mac) | 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • My purchased download of Photoshop Elements did not work and I have been trying to reach a real person at Adobe.  Has anyone ever been able to do that.  If so can you tell me how to do that.

    My purchased download of Photoshop Elements did not work and I have been trying to reach a real person at Adobe.  Has anyone ever been able to do that.  If so can you tell me how to do that.

    Hi vision4success ,
    I would like to gather some information regarding your issue, So, please answer the questions below:
    What is the exact issue that you are facing?
    Do you get any error while installing Photoshop element?
    What is the Operating System that you are using?
    Since when you are facing this problem. Has it ever worked for you?
    What all steps did you try from your end?
    If you have any other details regarding the issue that might help us, please feel free to mention that as well.
    Waiting for you reply.
    Regards,
    Sarika

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