Photoshop Elements organizer 8 Vista Crash

I have just installed Photoshop elements 8.  The editor works fine, but the organizer will not even open, just get the crash report. I have done everything in the Troubleshooting section except take out my RAM Sims. I am bypassing the Welcome screen:  I have called Adobe Tech support a number of times, been kicked up to more Sr. technicians and told twice that I would be called back after a meeting of their minds. Still waiting for the first call!  My OS is Vista Ultimate 64 bit with hardware that can run three of these programs at once. I bought this program from Adobe for over $100.00 from there site, waited for the CD to arrive so I would have a hard copy. To make sure I didn’t get a bad CD, I downloaded it, installed a clean install, and had the same results. I am going to start the fight with Adobe to get my money back, so I can buy a program that works. Until then does anyone have something new to suggest?

When I installed it to the laptop running vista 32 bit it ran fine. Now remember these two computers are identical, but when I installed it to the laptop running vista 64 bit I have the problem. Whats up with that?
Speculation: It may well be a problem with PSE compatibility with Vista 64.  Many people run PSE 5.0.2 and later just fine on Vista 64, though Adobe refuses to provide customer support for it.  It's possible that Adobe quality assurance uncovered problems that they decided not to fix.  But on the other hand, I've often discovered problems by minor differences in "identical" software and hardware configs, e.g. supposedly identical desktops delivered by Dell on the same day with disks from different manufacturers and slightly different specs. 

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