Photoshop elements & Prememeir won't install. How do I get a refund?

I just spent close to two and a half hours trying to install Photoshop Elements and Premiere Elements 13 on my computer. Each time I try I get an error saying the installer failed to initialize. I don't want help, I don't want some tweak, all I want is a refund. Simple question: Who do I call or write to get a refund?

I purchased the thing yesterday through Office Max and am having the exact same issues. I've still not been able to download the product and would also like a refund!

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try and let me know your comments.
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hi sydni,
I did replied back on the private message you sent across to me...replying here on the forum as well..
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Windows Vista
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HTC Modem (if using as a tethered modem)
Portable Devices
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Universal Serial Bus controllers
USB Composite Device
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Photoshop elements & Prememeir won't install. How do I get a refund?

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