Photoshop elements serial number doesn't work

I just purchased photoshop elements 12 and when i entered the serial number, it said it's invalid. 
Does anyone know how I can get support with this?

For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

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