Photoshop Elements serial number 'invalid'

I want to install my Adobe Photoshop Elements 7 from disc onto new computer, but receive message that the serial number (from the packet) is invalid. Any advice?

you don't need to deactivate if you're installing on the same computer (as long as there were no major hardware changes).
but, if you want to deactivate and uninstalled program, contact adobe support: http://www.adobe.com/support/chat/ivrchat.html
make sure you're using the correct number to activate:  http://helpx.adobe.com/x-productkb/global/find-serial-number.html

Similar Messages

  • My Photoshop Elements serial number is not working? The CD says it is for Windows XP/ WIndows VISTA...and my currest OS is Windows 7? Is that the issue

    My Photoshop Elements serial number is not working? The CD says it is for Windows XP/ WIndows VISTA...and my currest OS is Windows 7? Is that the issue?

    This is a question for the Photoshop Elements forum: Photoshop Elements. A moderator may find and move this to the correct forum for you.
    Benjamin

  • Elements serial number invalid straight off the box...help?

    I have a copy of photoshop elements 10 and when I install it it says the serial number is invalid... where to from here

    Hi there
    Please check this document: Invalid serial number error
    There is also a link to support if you need further assistance.
    Thanks
    Bev

  • Adobe says photoshop elements serial is invalid

    Bought adobe photoshop & premier element bundle from best buy and adobe says serial is invalid. Tried the retreiver and got another invalid from adobe. Took it back and exchanged for another and same thing happened. Really upset with adobe. The want to sell direct rather than through retailer. Nothing works.

    Error "The serial number is not valid for this product" | Creative Suite

  • Photoshop elements serial number doesn't work

    I just purchased photoshop elements 12 and when i entered the serial number, it said it's invalid. 
    Does anyone know how I can get support with this?

    For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • Re-activating photoshop elements serial number

    I had my serial number for photoshop elements 8 de-activated a couple of months ago as I was uninstalling it and selling my mac. This was done over the phone with the support centre. I now need to re-activate it for my new mac. How do I do this?

    Just install the software on the new mac , the activation will happen in the background silently when you will launch the product. so need to very.

  • Photoshop Elements Serial Number Deactivation Question

    I bought Photoshop Elements 8.0 a few years back and have been using it happily and successfully since. However, I have now run into a serial number activation problem that will not allow me to use the software. The error given is: "Our records indicate that this serial number has already been used to set up and activate Photoshop Elements 8.0 on two other machines, which is the maximum allowed."
    Of course, it is simple enough to deactivate a computer if that computer is accessible, but therein lies the problem. One of the two machines that is taking up my activations is my old Macbook, which experienced a total motherboard failure in March 2-13. I restored onto my new Macbook from a Time Machine backup, but when I did so, PSE required me to re-enter my serial number. This was easy enough, but it considers this new Macbook to be a third activation and thus will not allow me to use the software. And, of course, given that my previous Macbook is dead and gone, I cannot access my old Macbook to deactivate the software there.
    What can I do to solve this?
    Computer specifications: Macbook Pro, 15" (bought 2013). Mac OS X Version 10.8.5. 2.6 GHz Intel Core i7 processor with 8 GB of RAM. The software is Adobe Photoshop Elements 8.0
    Thomas Yee — [email protected]

    Hi Nokareon,
    Welcome to the Community!
    Please contact our Adobe suport via either Chat or phone as they will help you with the activation. Check the options to contact here: http://www.adobe.com/support/download-install/supportinfo/
    -Ankit

  • Adobe Photoshop Elements serial number

    I bought Adobe Photoshop Elements from Amazon, but can't find the serial number. I have literally looked everywhere, and on the Adobe help pages. Please help!

    Hi,
    Please follow the instructions to get your serial number via this link Redemption Code Help
    Thanks,
    Saurabh Rai

  • Help with Photoshop CS5 Serial Number Invalid? Please HELP!

    Well hey guys, i bought the CD and everything when i had the trial version. I put the Serial number and pressed "Continue". It went away, all the features were there. When i pressed CSLive it said that it was invalid. But everytime i start up Photoshop CS5, they dont ask me for my serial number. Ever since i put in my serial number, it hasnt asked me. I could care less about CSlive. Should i be concerned, all i really want is the product, not CSlive. Should i be concerned.

    CSLive features require you to register your serial number so it is tied to your Adobe ID. It seems you haven't done that and thus get the warning or you have registered a foreign language serial and are thus not allowed to use your actual language version of CSLive. Don't ask, it's kinda silly, I know. You won't miss much as a PS user, though. Most of this stuff is aimed at web designers and people using collaborative tools like Adobe Story and Live Exchange.
    Mylenium

  • My photoshop elements serial number is not working on my new mac. I had windows before and returned it for a mac but can't get my serial number to work

    my photoshop elements and Lightroom serial numbers won't work for my new mac. I bought these softwares via download on my windows laptop but returned that laptop because the quality was not great. I decided to buy a mac and now can't use my serial numbers to download the software.

    You might try here:
    (click on the Chat now button)
    Activation & Deactivation Help
    Whatever you do, don't post your serial here.
    Your entering the 24 digit serial for photoshop elements 12 starting with 1057-xxxx-xxxx-xxxx-xxxx-xxxx
    I agree with bearcatnat in that i don't know what adobe expects us to do about serials on the forums, since were just users such as yourself and don't work for adobe.

  • Photoshop Elements serial number

    I bought this product from the store yesterday and downloaded it. I am trying to install it but serial number emailed to me is invalid ? I have logged on to my account and checked products and services but it says I have no products registered.

    http://helpx.adobe.com/x-productkb/global/find-serial-number.html

  • Adobe and Sony Photoshop Elements Serial Number Ping Pong !

    Hi
    I wanted you all to know what is going on.
    See below my first 'ANGRY' support message I sent and their replies - actually this offer tipped me to buy this laptop instead of another one and I did contact SONY several times and they pretended not to understand and in their website is stated and listed as 'included programs'.
    It is a trick to make customers buy their product? Sometime ago offers were 'real' offers.
    IS THIS EVEN LEGAL ? A purchase is a contacrt the buyer/the sellers and its suppliers (Adobe!)
    Next time, it will be a Toshiba (again!) - it has lasted me 5 years or had labour and it still is going - it stillis working and on Linux this time!
    Saturday, 17 October 2009 10:49:44 o'clock BST - Product registration
    ===================================================
    Hello
    I have just purchased a SONY VAIO with these programs bundled/installed/no doscs/no licence!
    I wish to:
    1. register them and I cannot since your program only show 5 groups of digits instead of the 6 needed!
    2. I wish to install Linux on this computer, but I cannot install PSE7 and Adobe Premiere E 7 without a licence!
    Which should have been part of my purchase.
    I feel I have been robbed.
    As soon as you run it, your programs connects and show us the 'called option' to purchase upgrade to version 8 - are you trying to make us pay twice for the same programs?
    What is the solution here? I spent hunfdreds of  £££ during the years 'macromedia too to get treated like this?
    ADOBE first reply - Wednesday, 21 October 2009 15:57:09 o'clock BST
    ====================================================
    Hello
    Thank you for contacting Adobe Support. We apologize for the delay in
    responding to your issue.
    I am responding in reference to your case no. ****** dated 17/09/2009.
    First let me thank you for using an Adobe product and also let me assure
    you that together we will try to find a resolution for this issue.
    Regarding your issue, we have discovered that this issue requires
    customer service handling and we have escalated the case to the right
    department to resolve.
    Your new CS Web Case number is *******.
    We are closing this case as TS has nothing to do in this case.
    Customer Services Reply -Friday, 23 October 2009 07:11:59 o'clock BST
    =====================================================
    Thank you for contacting Adobe Customer Service.
    The software you received is part of an Original Equipment Manufacturer
    (OEM) bundle. You need to contact the company that distributed the
    bundled software to get your serial number and documentation.
    They have licensing rights to distribute these products and are
    responsible for supplying you with a serial number.
    For information about Adobe product purchasing options, registration,
    trial software, upgrades, licensing and other services, please visit our
    Customer Service Center at: http://www.adobe.com/support/service/
    =====================================================
    This is what you get to have been a faithful customer that spent £££ in the last 6/7 years or more - before with Macromedia and then with ADOBE !
    What do you think?
    I feel robbed and I am now using GIMP - which better than PSE7 and competitive to PShop Professional.
    Sorry Adobe, but this case is not closed!
    Wrong person to play with.
    As soon as I have time a website will come out with all these stories - I will gather them all and them publish them.
    I am a honest person and democratic and I do not like to be treated like this and I do not trea any of my customers like this, even if some deserve it!
    Mobon

    Dear Barbara
    Thank you for your reply.
    Either Sony or Trade Standards, plus advertising on MoneySavingExpert and
    Watchdog and so on.
    Just a few millions will see the way your partnership with Sony works, in
    order to 'force' sell your products!
    Kind Regards
    Mauro
    PS ... and comes Europa! It is so silly to get into trouble to save money
    and get customers this way, very silly - I miss Macromedia.

  • I was just wondering if someone could email me my photoshop elements serial number?

    I didnt get the chance to register my product and the cd cover was tossed while cleaning. I want to get the number in the event I switch computers in the near future. What can I do?

    If you login with your Adobe ID in start up screen than you can go to adobe site login and see the details of product activated. You can also contact on chat http://www.adobe.com/support/photoshopelements/supportinfo/ for further details.

  • I've had Photoshop elements 8 on this machine for over two years and all of a sudden it is asking for a serial number. when I put it in it give me a serial number invalid message

    I've had Photoshop elements 8 on this machine for over two years and all of a sudden it is asking for a serial number. when I put it in it give me a serial number invalid message

    I am having the same experience. Did you find a solution??

  • Elements 10 serial number invalid

    I purchased Elements 10 from Best Buy.  Trying to install and says serial number invalid.

    Hi,
    You've posted in the AIR forum.  Could you repost in either the Photoshop Elements or Premier Elements forum?
    Thanks,
    Chris

Maybe you are looking for

  • Problem Installing SQL Server 2012

    Hello,  I am currently trying to install SQL Server 2012 and I'm having a problem.  When I try to install a "New SQL Server stand alone installation..." from the SQL Server Installation Center, it gives me the error: An error occurred during the inst

  • Lsmw  using recording method

    hi all,               i occured some problem while working with lsmw, when enter into step run batch input session in that processing session some error is occured i.e ur session is not processed. what can i do for procrssing any session that i creat

  • Adopting of contract doc.no in PR doesn't work

    Do Contract document no can be adopted in PR in other ways if a contract allready exsists for a material, than is it possible to adopt contract document no in Pr Pls suggest Regards Sam

  • Create select-options using internal table

    Hello, I have number of table-fields in one internal table. I need to create select-options on screen for each of the table field in that internal table. Can anybody please provide a code for it ? Thanks.

  • Trouble updating Illustrator

    When I try to update Illustrator it says "Update failed - Unable to extract downloaded files. Press Retry to download again. (U44M1I210)." How do I fix this?