Photoshop Elements Track Pad Bug

Several users of Photoshop Elements have posted to Adobe Forum and Adobe says they are preparing a bug report and urge complainers to send report to Apple. The track pad does not work with various selection tools (Quick Select, Lasso and don't know what else) in Photoshop Elements 11 and 12. It either crashes the program or just gives a spinning ball so the user has to force quit. Yet, these selection tools work with a mouse. Not sure if Photoshop Elements 13 has the same problem as I have not yet upgraded from 12 to 13. Not sure what else may be broken in Yosemite track pad use. Hope someone comes up with a solution soon as users of portable Macs are unhappy to have to use a Mouse when they thought they were getting a truly portable machine. The iMac trackpad is similarly affected so it seems to be a general track pad problem.

There are guides in the past couple of versions but not in PSE 6. Some of the add-on tools for PSE 6, like the free Grant's tools:
http://www.cavesofice.org/~grant/Challenge/Tools/Files.html
will give you the ability to create guides in older versions.

Similar Messages

Mac Yosemite Photoshop Elements 12 track pad problem

Is Adobe fixing this? Need it fixed NOW!

Hi,
We sincerely apologize for the problem customers are facing while using a trackpad with Photoshop Elements 11 & 12 on Mac OSX 10.10 (Yosemite).
We have been actively working with Apple to resolve this problem as quickly as possible. We're hopeful this will get completely resolved in an upcoming update of Yosemite(MAC 10.10).
In the meanwhile, you have two options to work around this problem:
1. Option1: Use a mouse instead of the trackpad
2. Option2: Install a plug-in which should workaround the problem
Plug-in installation instructions:
1. Close Photoshop Elements
2. Download this zip file to a location you can easily find (e.g. your desktop)
3. Unzip the file, WhiteWindowWorkaround.plugin, and move it to the Plug-In folder:
• For Elements 12 – //Applications/Adobe Photoshop Elements 12/Support Files/Plug-Ins/
• For Elements 11 - //Applications/Adobe Photoshop Elements 11/Support Files/Plug-Ins/
You can verify the plug-in is installed by launching the Photoshop Elements Editor and choosing Help > System Info... Scroll to the bottom of the text in the dialog and look for the plug-in name "WhiteWindowWorkaround.plugin".
Note: This plugin is a temporary workaround and should be used until this issue is addressed in Mac OSX 10.10 (Yosemite). Please remove this plugin once the issue is officially resolved by Apple.
If you are using a stylus in conjunction with a trackpad, you might see issues with your trackpad. Workaround in this particular case is to use mouse instead of the trackpad.
Hope this helps!
Regards,
vaishali

Photoshop Elements 11 bug with Yosemite not with Maverick

Dear all,
Since I upgraded my OS from Maverick to Yosemite on my Macbook Air, I have a new bug in Photoshop Elements 11 : when I move an element and release the left click, the element return to its initial position. It's very frustrating.
Steps to Reproduce:
1. Create a new element text
2. Move it with the left click to another place
3. Release the left click
Expected Results:
I expected that the element stays in the new position.
Actual Results:
The element return to its initial position. So the move doesn't work.
I can only move the element with the arrows of the keyboard but that's not the best way.
Thank you for your help on this,

Hi,
Are you using track pad for this operation?
If yes, please use mouse instead and see if your issue is resolved.
Thanks!!

Bug - Subfolder naming issue in Photoshop Elements 10 Organiser

Upgraded to the latest version of Photoshop Elements and very dissapointed that Adobe have introduced a bug.
For European users, Photoshop Organiser 10 creates sub folders in the format yyyy dd mm.
Should use the format yyyy mm dd as with previous versions.
The only workaround I have found is to display photo dates using preferences to US format mm dd yyyy
This is unacceptable.
I understand that Adobe have no plans to release a bug fix
I personally am going to use Windows to import my photos in future and won't be rushing to upgrade!

Hi,
Have you added your name to the list
http://feedback.photoshop.com/photoshop_family/topics/photo_downloader_on_os_x_uses_wrong_ shot_date_for_jpeg_files
I know it says OS X but various similar reports seem to have been merged in with it - if the count gets very high then that should encourage Adobe to do somthing about it.
Brian

Photoshop Elements 11- Create and save multiple page PDF's? Software bug or new limitation?

I just upgraded from Photoshop Elements 10 to Photoshop Elements 11. One of the reasons I stayed with Adobe rather than Corel was the ability to work with multipage PDF's.
I noticed that I can't add more than one page to a project and save a multiple page PDF. I can open a multiple page PDF, but not create or save one.
Is this a new limitation, or just a software bug Adobe plans to fix?
Has anyone found a way to work with multiple page PDF's in Photoshop Elements 11?

It's a new limitation in PSE 11, for one of those mysterious adobe reasons.

IPhoto 11 bug when using external editor (Photoshop Elements)

In iPhoto 11, my iPhoto database is confused/corrupted whenever I edit a picture in my external editor (Photoshop Elements 8). I believe this is an iPhoto problem because the picture is not corrupted until I quit iPhoto try to re-open the edited version.
Steps I take:
1. Pick a file, and "Edit in External Editor". Duplicate of the file is made (ThisPic.jpg becomes ThisPic_2.jpg), and that duplicate is opened in PSE. I edit the photo in PSE, and hit Save - PSE updates ThisPic_2.jpg. I close PSE, go back to iPhoto, and I can do whatever I want to the file - double click to view larger, export, everything seems fine. When I pick "File | Reveal in Finder" and use either the "modified file" or "original file" option, they take me to ThisPic_2.jpg in the finder.
2. Close iPhoto
3. Re-open iPhoto
4. Now, that file seems to be corrupt in iPhoto. I can see the thumbnail image for ThisPic_2.jpg, but nothing else works. I double click on the file, and I get a black screen with a triangle and an exclamation point in it. When I try to export the file, nothing happens.
The interesting thing is when I go into "File | Reveal in Finder". When I pick the "modified file", it doesn't seem to find it - I am shown the root of my hard drive in the finder. But when I pick "original file", it takes me to ThisPic_2.jpg, and I can use preview to see that my edits are still there.
I copied that file to the desktop, re-imported it into iPhoto, and I can access that photo again through iPhoto - everything works, even after I close and re-open iPhoto.
I reported this through the iPhoto Feedback option. I thought I'd share what I found in case it helps anyone else.

Welcome to the Apple Discussions. I get the same response when I follow your workflow. If you select the thumbnail of that photo and use the Photos ➙ Revert to Original menu option you will be able to view the photo in full size.
Evidently editing in iPhoto with an external editor puts the edits on the duplicated original file and puts that file in the same Masters subfolder as the first file was imported into. Once iPhoto is restarted the links are messed up and the Revert gets rid of the "edited" link and keeps the link to the file in the Masters folder.
It definitely is a bug. However, it's not taking up more space on the hard drive than the edit that resulted in a modified file linked to the original file. There still are just two files.
Subsequent edits to the file with the external editor result is the edits being added to the file with no problems if iPhoto is closed and relaunched. The downside is that if you make 3 edits to the file you can't go back one edit. It's non reversible. The edited version can be deleted leaving the untouched original version.
Subsequent edits to the same file with iPhoto work as usual, with a modified version being created.
So Old Toad, I have just gone from iPhoto 9 to iPhoto 11 and step by step this is what is happening for me.
In iPhoto 9 if I selected photoshop to alter an image it created one duplicate version of the image and put that into the modified folder and that edited image became the image you would see in the events viewer. All very logical.
Now iPhoto 11 is doing the same for me but is creating multiple duplicates ie. everytime I select photoshop to edit an image. One image I edited recently has now got 6 versions in the library. If that is the way iPhoto works then that will be fine as it is doing it's job for me but the caviat is have I got 6 times the memory space being used up or does it just appear that way? If the memory space useage isn't being increased then I am OK with this new way of doing things but if the memory space is being used up then it is a fiasco - especially as apple are concentrating on writing their systems to use up less space than before in line with current thinking.
Look forward to you clarifying this point if you can.

I have Photoshop Elements 6 and am dealing with the GIF frame delay bug. Must I upgrade?

I am dealing with the Photoshop Elements 6 GIF animation frame delay bug. I understand there has not been a fix for some time so I want to know if one has been developed. If not what do I have to do to address this. Can I get an upgrade? What steps do I have to take and who do I deal with at Adobe for this?

The gif delay problem persisted for many versions of PSE. You can buy PSE 12, but it's silly to buy it from adobe since their upgrade price is more than the street price for the full version at big box stores and online resellers.
If your question is will adobe give you a free upgrade because of this bug, then the answer is no.

Character tracking in Photoshop Elements

I am using Photoshop Elements version 10. I am trying to increase the spacing of characters. Everywhere I go for help it says to use the character panel under Windows. I don't have that. Am i missing something?

quezang
The Adobe Photoshop Elements is the best place for Photoshop Elements questions, so please take a look at the following which may be what you are looking for (straight from the Adobe Photoshop Elements threads)....
Script: Adjust tracking (character spacing) of text
Please let us know if that worked for you.
From what I have found...you can adjust the spacing between lines of text in Photoshop Elements 10, but there is no adjusting the spacing between letters within the program as offered.
ATR

Bug avec Photoshop Element 5.0

J'ai Photoshop Element 5.0 depuis plusieurs années, et j'en suis tres content. Mais depuis cette semaine, dès que j'essaie de l'ouvrir, il plante mon ordinateur. La souris est inactive, et je suis obligé d'eteindre sauvagement le PC qui en repond plus.
Si une personne pourrait m'aider...
It' s difficult for me in english but i try:
i have Photoshop Element 5.0, and very happy with that. But since this week, when i want use Photoshop, the PC bug.....i can't do anything with my computer......
If somebody can help me....
[email protected]
Merci beaucoup!
Pascal

Many of these tips also apply to PSE5: http://www.johnrellis.com/psedbtool/photoshop-elements-faq.htm#_Troubleshooting_Organizer_ crashes
Moving files should not cause this particular problem of Organizer crashing; however PSE will not reconnect on its own. Moving or renaming photos or folders in Windows will cause other problems, and if possible you need to move these files back to where they were, and then do the move inside of PSE, not in Windows.

Photoshop Elements with too many bugs

I have been using your Photoshop elements for a lot of years now and a lot of different versions.
This is because I have been very satisfied with the program and its quality.
Now I have bought the latest version 12 and have found it totally impossible to use.
What have happened with your quality?
1   When I click on "Organise" I am always thrown out of the program completely. The only way to come to my albums is to click to "Editor" and then go through the backdoor and in "Editor" click on "Organise". This is not the way I want it to be!
2   I have been using my albums in Elements versions 5, 6, 9 and 10 without any problems regarding time delays. I am using raw-format so I am used to wait a little (= some seconds) before the photo appears. This has however not been any problem for me!
In version 12 a lot of photos are shown only with hourglasses and the ones that originally are shown correctly will change to hourglasses after a period of time. After that time I am sitting looking upon only a lot of hourglasses.
These hourglasses never changes to any photo irrespective how long time I wait.
Thus, I cannot use this programme.
3   For many of my albums a lot of photos are shown indication for "no link". For the same installation this has never happened in previous versions.
In the same album photos are shown both as photos or as indications as "no link". All photos are placed in the same catalogue and I cannot understand the difference.
Thus, I cannot use this programme.
Regards
Kjell Wadelius    [email protected]

Try deleting the thumbnail cache. Start by closing Elements and click the Windows start button >> Computer. Navigate to:
C:\ProgramData\Adobe\Elements Organizer\Catalogs\MyCatalog
Inside the My Catalog folder (or whatever name you gave your catalog) you should find a CACHE file:
thumb.5.cache
Highlight that file and delete it.
After deleting thumb.5.cache restart the elements Organizer and wait. It should regenerate a new set of thumbnails.
N.B. if you can’t immediately find the ProgramData folder it’s probably a hidden system file.
Here's how to display hidden files and folders.
Click the Windows Start Button >> Control Panel >> Folder Options
(Folder Options could be located under Appearance and Personalization or All Control Panel Items; or find it in Windows Explorer, choose Tools >> Folder Options)
In the folder options dialog click the View tab.
Under Advanced settings, click Show hidden files, folders, and drives, and then click OK.

Y have problems with Photoshop Elements 12 Bug after reinstallation complet Impossible working ??

Morning !
We have many problems with PHOTOSHOP ELEMENTS 12 ?
After installation on MAC OS X YOSEMITE .
S O S !!

Exporter vers photoshop do you receive any specific error messages? In what way is Photoshop Elements 12 not working?

Bought Adobe PhotoShop Elements 12 but cannot download and cannot track cos no history of order

Hi I purchased PhotoShop Elements 12 last night in Singapore for download online.
I have the serial number and the download is from digital river. The download of the .jz file was very very slow and the process timed out halfwway. Now my account shows no history of orders and I cannot download my purchased product at all.
What can I do?
Thanks
Elvin

Hi ElvinLWJ,
Thanks for posting on Adobe forums,
Please try to download Photoshop Elements 12 from this link http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html and please also follow the instructions to download.
Regards,
Sandeep

I want to track the frame number displayed in the camera and match it with the ID of the photo in Photoshop Elements

Since I may take photos of people and many in a row, I want to log the camera's frame number and have Photoshop Elements import that number or at least show it in the photo properties. Any suggestions, please. Thanks I am using a Fuji Finepix HS 30 EXP digital camera.

The Sync command is on the Summary Page at the bottom right side:
in iTunes click the iPod icon at the top, then click the iPod in the left panel, it displays the Summary page.

Adobe Photoshop Elements 12.1 freezes

I have not been able to get any help at all on the following issue: I just installed MacOS X Yosemite on my MacBook Air 2011. After installing Yosemite I installed the Photoshop Elements 12.1 upgrade, but now when I open the program and try to use the tools, the program freezes. How do I fix this problem?
After I go through all the list of suggested help items on your support page, at the end there is a notice posted that says: "Still need help? Contact us." When I click on that link, it just takes me back to where I started. Very frustrating!!!
There doesn't seem to be any way to get official help for my problem. Can someone please help me with this???
My name is Philip StrackbeinPhone: (414) 431-6356Email: [email protected]

I have had the same experience. I do know that there is a bluetooth issue and trackpads causing the crashing. I would like to know that if both Apple and Adobe won't fix the bug, what type of mouse do they recommend using that shares the same flexibility and abilities as the track pad but works with PSE 12. Also, I just purchased PSE 12 and don't want to buy the upgrade at full price. Will there be any discounts given to those who own 12? I know these comments are not entirely crash related but needed to include them.

Does anybody know how to make a selection in Photoshop Elements 13 without having the width / height box drag from the cursor?

I've recently upgraded from Photoshop Elements 10 to Photoshop Elements 13 and the selection tool dragging this little box behind it whenever I make a selection or move a selection is highly irritating. I tried to google for how to not have it shown and I read all the descriptions in the manual about selections, I found nothing.
The following image is what I mean. I want to get rid of the box that says W: 98 px H: 69 px, is there any way to do that? I know I could get used to it but if there is any way to not have it, I would love to know about it.

I have encountered this same problem.
The only fix, and an unstable one at that, is to alternately pan the screen and then drag the text box such that as it moves to scroll off the screen it remains on the page.
The reason this becomes unstable is that at higher zoom levels selecting this text box may also cause it to disappear completely from the page. At this point one has to zoom out find it and attempt to repeat this frustrating maneuver.
In my experience this effect extends to changing pages and alternating levels of zoom.
Adobe Acrobat 9 Pro
Windows XP
8.5 x 11 Portrait
Unfortunately there are bugs with the bug tracking form, so the write up submitted to Adobe was lost.
https://www.adobe.com/go/wish
"We're sorry, we encountered an error processing your request."

Photoshop Elements Track Pad Bug

Similar Messages

Maybe you are looking for