Photoshop Elements Update 9.0.3 problems (Vista 64-bit)

I have attempted several time to process the Photoshop Elements Update 9.0.3 but it always ends with the following message:
"Patch cannot be applied. Please Contact Product Support."  
I have not had any success searching for this issue under support, and cannot figure out how to contact Product Support.   When Adobe periodically checks for updates, it always brings this update up - so Adobe thinks I need it.  ...    But I am able to use the Photoshop - it just occassionally "hangs" and I need to reboot my computer to resolve the Photoshop issue (other applications continue to work).    I did use the "repair" installation options, but that did not resolve the update issue.
Has anyone else seen this problem, or have any suggestions?    My operating system is Windows Vista 64-bit.
Susan

A couple things to try first:
With all applications closed, find the downloaded update file.  It's probably in a subdirectory of
C:\Program Files (x86)\Adobe\Adobe\AdobePatchFiles
(Or you can download the patch manually from the support link below.)
Right-click on the patch file and select "Properties".
At the bottom of the "General" tab, if you see a security message about the file being from another computer, click on the "Unblock" button.
Close the dialog by clicking "OK".
Log off your computer and log back on as an Administrator.
Start PSE9 and apply the patch.
If that doesn't work, Adobe support options can be accessed from this page:
http://www.adobe.com/support/photoshopelements/
Ken

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