Photoshop Elements Update 9.0.3 problems

I have attempted several time to process the Photoshop Elements Update 9.0.3 but it always ends with the following message:
"Patch cannot be applied. Please Contact Product Support."
I have not had any success searching for this issue under support, and cannot figure out how to contact Product Support.   When Adobe periodically checks for updates, it always brings this update up - so Adobe thinks I need it. ...    But I am able to use the Photoshop - it just occassionally "hangs" and I need to reboot my computer to resolve the Photoshop issue (other applications continue to work).    I did use the "repair" installation options, but that did not resolve the update issue.
Has anyone else seen this problem, or have any suggestions?    My operating system is Windows Vista 64-bit.

Sorry, didn't realize that Photoshop Elements was a separate forum and not part of Photoshop.

Similar Messages

Photoshop Elements Update 9.0.3 problems (Vista 64-bit)

I have attempted several time to process the Photoshop Elements Update 9.0.3 but it always ends with the following message:
"Patch cannot be applied. Please Contact Product Support."
I have not had any success searching for this issue under support, and cannot figure out how to contact Product Support.   When Adobe periodically checks for updates, it always brings this update up - so Adobe thinks I need it. ...    But I am able to use the Photoshop - it just occassionally "hangs" and I need to reboot my computer to resolve the Photoshop issue (other applications continue to work).    I did use the "repair" installation options, but that did not resolve the update issue.
Has anyone else seen this problem, or have any suggestions?    My operating system is Windows Vista 64-bit.
Susan

A couple things to try first:
With all applications closed, find the downloaded update file. It's probably in a subdirectory of
C:\Program Files (x86)\Adobe\Adobe\AdobePatchFiles
(Or you can download the patch manually from the support link below.)
Right-click on the patch file and select "Properties".
At the bottom of the "General" tab, if you see a security message about the file being from another computer, click on the "Unblock" button.
Close the dialog by clicking "OK".
Log off your computer and log back on as an Administrator.
Start PSE9 and apply the patch.
If that doesn't work, Adobe support options can be accessed from this page:
http://www.adobe.com/support/photoshopelements/
Ken

Since 2012 I have Photoshop Elements always worked without any problem, however now the language is suddenly German how can this be changed, removed the program and re-installed, not working. Program is downloaded and updated via the apple app store?

Since 2012 I have Photoshop Elements always worked without any problem, however now the language is suddenly German how can this be changed, removed the program and re-installed, not working. Program is downloaded and updated via the apple app store?

I've done some research on the SQLite database. Whenever Aperture hangs up (like during auto-stack or opening the filter hud) there are thousands of SQLite queries happening. These SQLite queries cause massive file I/O because the database is stored on the disk as 1kb pages. However, the OS is caching the database file; mine's only 12MB. I'm trying to track down some performance numbers for SQLite on osx but having trouble.
It's starting to look like most of the speed problems are in the libraries that Aperture uses instead of the actual Aperture code. Of course, that doesn't completely let the developers off the hook since they choose to use them in the first place.
Oh, and if anyone is curious, the database is completely open to queries using the command line sqlite3 tool. Here's the language reference http://www.sqlite.org/lang.html
Hmm, just found this. Looks like someone else has been playing around in the db http://www.majid.info/mylos/stories/2005/12/01/apertureInternals.html
Dual 1.8 G5 Mac OS X (10.4.3) 1GB RAM, Sony Artisan Monitor, Sony HC-1 HD Camera

Delete adobe flash adobe photoshop elements 8 and shockwave. Problem gone!

I have an iMac 2.66 GHz Intel Core 2 Duo. 10.6.6. 4Gb ram. 320 hard drive only used about 50GB of it. I've been using it fine until about november 2010. Spinning BeachBall - system holds - cannot close down force quit - happens constantly and so i ...
Reset prams fixed permissions
safe boot opened new user account
did hard drive apple disk check cleared caches
used applejack (this helped a little - for a period of time)
clean installed slowly reinstalled items
so after weeks of slow deduction (installing apps programs uninstalling cleaning etc) I have now been able to fix the problem
delete adobe flash - adobe photoshop elements 8 and shockwave. Problem gone!
But clearly not solved.
cannot reinstall later or older versions of flash/shockwave onto my computer or in anyway install elements because the problem comes straight back.
Help?

Well you are being thorough on your troubleshooting however this looks like an Adobe issue. Have you posted the problem in an Adobe forum?
Roger

Photoshop/Elements to Revel Photo Migration Problem!

What happened to my Photoshop/element photos? They were supposedly migrated, but I don't see them! I have no albums in my Revel account.I had a paid subscriiption and it was cancelled back in or around February, and told that the photos would be moved over to REVEL...Can anyone help me to get them back?

First, thanks Pattie for following up with me. I am going to check my backed up hard drives to see if my photoshop materials are on them. It will take me a few days, as I have only small amounts of time to research it at this time. maybe a break will come in a day or two for a determination.
Date: Mon, 12 Aug 2013 09:45:52 -0700
From: [email protected]
To: [email protected]
Subject: Photoshop/Elements to Revel Photo Migration Problem!
    Re: Photoshop/Elements to Revel Photo Migration Problem!
    created by Pattie F in Photoshop.com Sharing and Storage - View the full discussion
Michael-
Is it possible you logged into Photoshop.com with a different email, or is it possible that you did not set up your Elements to sync with Photosho.com? These are the two main reasons users can not find their files.
The Photoshop.com account created in 2009 with the email you use to log in to this forum has no files in it, and therefore, nothing migrated to the Revel account with the same login. You do have a Revel account with the same login, but it is also empty since nothing migrated.
Pattie
     Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5587690#5587690
     Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/5587690#5587690
     To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/5587690#5587690. In the Actions box on the right, click the Stop Email Notifications link.
     Start a new discussion in Photoshop.com Sharing and Storage by email or at Adobe Community
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

Photoshop elements update error

My photoshop elements 12 will not update. Like others it gives error message. Possible solution is download drivers? The problem is I don't know what to do with these files or if I should even extract them. Below is a screen shot. The files below look like MAC files and not Windows files. Help. If these files are not for me what next. I am needing the Beginner Version. Thanks.

Opened my Photoshop Elements 9 program-
Got an alert to download critical update-
Downloaded update-
Extracted update-
Tried to install-
Error message during install, reads: see attachment.
The post described the steps I took.....see above.
Photoshop opens and operates fine. Just didn't install update. Says 'this installer is misconfigured' and to contact program author. Adobe website no help.
Like I said, I can still use the program, just wanted the critical update.
Thank you for your help, suggesting the C:\Program Files(86). Will try that.

How can I install Adobe Photoshop Elements Update 9.0.3 after I get a message that Installation has failed and the solution is not in troubleshooting or forums?

My Photoshop Elements 9 stopped working a couple of weeks ago. When I clicked the PSE button nothing happened. I tried this several times over a few days and it still failed. I uninstalled the program and re-installed it. It worked well. Then I tried to install the Update 9.0.3. The download was almost successful. When it was about to show 100% successful for the download, an error message said the installation had failed and that I should try later. I tried this many times over a few days and the same result occurred. I tried troubleshooting and the answers to questions, but I could not find an answer. I don't know where to go to see if anybody has answered my question. How can I install Update 9.0.3?
Colin Hansen

Try downloading and installing the 9.0.3 updater from here:
mac
Adobe - Photoshop Elements : For Macintosh
windows
Adobe - Photoshop Elements : For Windows

The window has a screen showing photoshop elements 12 has encountered a problem and needs to close

How do I get rid of the window that says Photoshop Elements 12 Editor has encountered a problem and needs to close. It showed after weeks of use with no problems.

Fault bucket 19706014, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: Photoshop.exe
P2: 11.0.2.0
P3: 4bf2d91c
P4: VanishingPoint.8BF
P5: 11.0.0.0
P6: 48d395f1
P7: c0000005
P8: 000000000004a430
P9:
P10:
Attached files:
C:\Users\Johnny\AppData\Local\Temp\WERB71F.tmp.WERInternalMetadata.xml
C:\Users\Johnny\AppData\Local\Temp\WERFBFC.tmp.appcompat.txt
C:\Users\Johnny\AppData\Local\Temp\WER9A4.tmp.mdmp
These files may be available here:
C:\Users\Johnny\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Photoshop.exe_e 4881f26a567c586252e8667502237add319ee67_0ccd2665
Analysis symbol:
Rechecking for solution: 0
Report Id: c3830bd2-e129-11df-a41a-000272ab905c
Report Status: 9

Photoshop elements 6 with vista - transparency problem

I just installed Photoshop Elements 6 to my new laptop which has Vista. I used Photoshop Elements 6 previously for digital scrapbook layouts on my old computer that had XP. In XP when I dragged a element that had a tranparent part onto my layout the tranparent part (was grey and white checkered before I put it on the layout) was invisible like it should be. When I do the same thing on my laptop with Vista the part that should be transparent shows up gray. Please help!!

That's pretty interesting because you should have had the same problem in XP, if I'm understanding what you're saying. You should be able to drag from the layers palette in either operating system, but you can't drag from the project bin in PSE 6 and 7 the way you can in earlier versions. That creates a special kind of pass through layer intended for use in a photo book.
Are you sure you weren't dragging from the palette in XP and from the bin in Vista?

Photoshop elements update 9.0.3 and raw update 6.5 cannot be installed

error message just says " an error occured ..., try again later", I am using Mac OS 10.10.1 and a rather old elements version of photoshop elements (9.0), and I tried several times

Are you trying to do this from the Help menu? That never worked in PSE 9. It only notifies you that there are updates and you have to go get them and install them yourself, from here:
Adobe - Photoshop Elements : For Macintosh

I can't download my Photoshop Elements update

An update for Photoshop Elements 12 will not download to conclusion

Moving this discussion to the Downloading, Installing, Setting Up forum.
Picturepostcard do you receive any specific error messages? What update specifically are you trying to apply? Finally which operating system are you using?

Getting an "Adobe Photoshop Elements" "Updating..." Window

Every now and then (always when I'm in a hurry) I get a Window that pops up in the organizer that has the title "Adobe Photoshop Elements" and a message "Updating..." and a progress bar. Most of the time it zips right through to 100% but sometimes (like right now) it takes a long time - like over an hour!!!
Anyone have an idea of what it's updating?
I've looked at the resource monitor and it looks like the file PhotoshopElementsOrganizer.exe has over a hundred files (photos) open and reading from them. Is it rebuilding thumbnails or something in the DB?
Also, not sure if it's related but I use the Media Center plugin to view slideshows. Is it somehow messing things up - maybe clearing the thumbnails?
I'm running Vista Home Premium. Intel Quad Core [email protected] 4GB ram and a Raid 5 disk array.

Dave,
A number of people have reported this issue:
http://www.adobeforums.com/webx/.59b6ed35/3?14@@
http://www.adobeforums.com/webx/.59b67c1b
http://www.adobeforums.com/webx?128@@.59b4f4ab
It appears to be related to watched folders. Try disabling all watched folders by unchecking File > Watch Folders > Watch Folders. If that doesnt work, you can try turning off the service Active File Monitor that implements watching see one of the threads above for how to do that.
Please post back if either of those works.

Photoshop Elements 9 Brush / Color Picker Problem

Hello,
I have been using Photoshop Elements 9 for more than a year, and recently I have been experiencing a glitch/malfunction of some sort with the color picker and hard mechanical brush tool.
As you can see in my example above, there are two things wrong: 1.) When the brush is painted, little grey crescents appear between the individual strokes of the brush. These appear even when I do not release the mouse button when painting. However, it only happens on a specific layer, and not on any other layer - in this case the layer entitled 'skin'.
The second malfunction is the color picker/foreground and background colors. As you can see, the foreground color selected in the example does not match the last color I painted (color splotch to the far left). The color that was actually painted was a far more saturated version of the selected color. Again, this only occurs on the 'skin' layer as well.
(My brush settings are: Fade: 0 Hue Jitter: 0 Scatter: 0 Spacing: 1 Hardness: 100)
Though these "glitches" are occurring often recently, I have found a temporary solution. Switching to another layer, then painting on it, then switching back to the malfunctioning layer seems to temporarily rid me of this issue. Yet and still, I would appreciate any permanent solution suggestions.
Thanks,
- Illustrator

Delete the editor's preferences: quit it, then restart it (use the button in the welcome screen or organizer) while holding down ctrl+alt+shift. Keep the keys down till you see a window asking if you want to delete the settings file. You do.

Photoshop elements 8 for Mac Download problem

I am trying to download elements 8 to my iBook G4. i am getting an error message " This product does not support Power PC architecture CPU. Please upgrade or adjust your system to meet these requirements. " What can I do ????

System requirements are here
http://www.amazon.com/Adobe-Photoshop-Elements-8-Mac/dp/B002ID8R34
-Garry

Photoshop Elements 2.0 Re-install problem

I upgraded my computer and am trying to install Photoshop Elements 2.0 on my new computer. I cannot complete the installation and am receiving an error message as follows:
"Can not intiialize Photoshop Elements because the scratch disks are full."
I read and followed the instructions to increase the paging size but it did not make a difference. Everything worked well on the old computer.
Now, as I try to open PE, it gets to the error message and then closes. I'm running under XP Pro. How do I get past this and get PE running on my computer?
Thanks for your help.

You can't do a repair install in windows. However, there are other things to try first. Quit the editor, then restart it while holding down ctrl+alt+shift. Keep the keys down till you see a window asking if you want to delete the settings file. You do. (This only works if you start the editor directly, via the button in the organizer, the .exe file, or the Edit button in the welcome screen. If you have set the welcome screen to automatically open the editor, double-clicking the PSE shortcut won't work.)

Photoshop Elements Update 9.0.3 problems

Similar Messages

Maybe you are looking for