Photoshop Elements v. 4 serial number problem

I purchased the download version of P.E. v 4 and installed it including entering the serial number. Long story short - I had "issues" so Adobe agreed to send me the CD version via the mail. I faxed the "Software Destruction" agreement and trashed the download version. I have now installed (several times) the CD version but it never asks me for the serial number. After the install, when I launch P.E. I see the old serial number. What's up? I can't find any help from Adobe on-line and they are closed until Monday. Any ideas on how I get that old serial number out and the new one in? Thanks for your help in advance....Karen

I purchased the download version of P.E. v 4 and
installed it including entering the serial number.
Long story short - I had "issues" so Adobe agreed to
send me the CD version via the mail. I faxed the
"Software Destruction" agreement and trashed the
download version. I have now installed (several
times) the CD version but it never asks me for the
serial number. After the install, when I launch P.E.
I see the old serial number. What's up? I can't find
any help from Adobe on-line and they are closed until
Monday. Any ideas on how I get that old serial number
out and the new one in? Thanks for your help in
advance....Karen
Just letting you know that you've posted in
iPod nano (Second Generation) discussion...

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