Photoshop Elements v12 download problems

I have Windows 8 and downloaded the above full version bought from Amazon only to find that when I press the desktop ikon i get a window telling me that my trial version has expired and I cannot get into the software. what's wrong?

When you installed it did you enter the serial number (24 digits, starts with 1057)? Then you need to go into the Editor and use Help> Sign In to sign in with your Adobe ID (and leave it signed in). Both steps are required to fully activate the software.
Cheers,
Neale
Insanity is hereditary, you get it from your children
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