Photoshop Elements won't download

I've installed the installer without a problem, but Photoshop Elements trial won't download. I've followed all the directions, uninstalled the installer and installed it again, but it still shows more than an hour is left for installation to be complete. What should I try next?

Did you receive any specific error messages when the download failed? Which operating system are you using? Finally can you please try initiating a direct download using the steps listed at http://forums.adobe.com/thread/981369.

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Adobe photoshop elements won't download updates

I recently installed adobe photoshop elements on my MacBook. Whenever I open the application, it automatically tries to update. I get this dialog box.
An error occured while attempting to download a file from the adobe online web server. The request was not understood by the server HTTP #400 Bad request.
Not only can it not download updates, it freezes my whole machine and I have to force a manual shut down by pressing on the power button for 5 seconds. In short, I can only use Photoshop Elements when I am not connected to the web.
I've also had trouble downloading Adobe Reader for pdf documents. I have no trouble on my PC. This seems very strange since Mac and Adobe are good friends.

Hi famo-sa,
adobe and apple are truly good friend, but it also depend on what version of both that try to communicate each other.
First, 400 bad request is happen more because of browser send something that other end server cannot understand, for that, you can try to disable automatic update check on element and try to find updater using other browser.
http://www.adobe.com/support/downloads/product.jsp?product=40&platform=Macintosh
And maybe since the elements is not universal yet, failed to do the update make your intel mac crash.
Try to repair permission: application folder > utilities folder > disk utility > repair permission.
and try to download reader from here:
http://www.adobe.com/products/acrobat/readstep2.html
Good Luck.

I recently purchased adobe photoshop and premier elements 12. The premier elements won't download on my pc because it doesn't support a 64 bit??

I recently purchased adobe photoshop and premier elements 12. The premier elements won't download on my pc because it doesn't support a 64 bit??

It's a 64 bit and this is the message I keep getting when I try to install:
*This installer does not support installation on a 64-bit windows operating
system. If you are installing by browsing through the disk content then
please run the setup.exe from the folder “Adobe Premiere Elements 12/PRE
64”. If you are not installing from the disks please download the 64-bit
version of Premiere Elements 12.*
The Adobe folder on my computer has downloads for both 32 bit and 64 bit,
both of which I tried...any suggestions?
Thanks!

I cant get photoshop elements 12 to download or install and the live chat refuses to help me

this is the chat that helped me with nothing
Thank you for your patience.
While you wait, you can try our community forums where experts are available 24 hours a day, 7 days a week.
You are now chatting with Rashmi.
Rashmi: Hello. Welcome to Adobe Technical Support.
mary russell: hello
Rashmi: Hi Mary , How are you doing today ?
mary russell: im ok i would be better if the software would install properly
Your chat transcript will be sent to [email protected] at the end of your chat.
Rashmi: In that case i will suggest you to please Disable firewall and then activate the software
mary russell: i tried that too
mary russell: when i get it installed and go to open it i get a message that says this file contains invalid data and thats it
Rashmi: PLease disable Antivirus
Rashmi: In that case i will suggest you to please visit our website forums.adobe.com
mary russell: seriously thats all the help you can give me
mary russell: now it says download limit exceeded
Rashmi: I am sorry , but we do not have any more support for taht
mary russell: ok what do i do since it says download limit exceeded
Rashmi: Allow me a moment,
Rashmi: Please help me with the serial number .
mary russell: xxxx-xxxx-xxxx-xxxx-xxxx
Rashmi: Please try to activate the software
mary russell: its trying again
Rashmi: Are we still connected ?
mary russell: i have windows its not letting me download for windows
Rashmi: Please download it and then enter the serial number at the time of installation
Rashmi: Download will take time
mary russell: it wont do anything when i click on download for windows
mary russell: it has never given me a chance to enter the serial number
mary russell: i dont have mac i have windows
Rashmi: http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
Rashmi: Please click on the above link and select the software and download it
mary russell: i dont want 10 or 11 i want 12
Rashmi: Please select 12
mary russell: were trying again
mary russell: it still has not asked me for the serial number
Rashmi: Please download the software and then enter the serial number at the time of installation
mary russell: what app am i supposed to open it with
Rashmi: What
Rashmi: I am sorry we do not have any more support for Elements 12
Rashmi: If you need further help please visit our website forums.adobe.com
mary russell: it asks me to choose what app to open the software with
mary russell: shouldnt it just open on its own
Rashmi: Ok
mary russell: so what app do i open it with
Rashmi: Please open it owan
mary russell: what is owan
Rashmi: I am sorry for the typing mistake
Rashmi: OWN
mary russell: i am trying but it wont open it prompts me to choose what app to open it with
Rashmi: I am sorry , we do not have any more support for that
Rashmi: please visit our website forums.adobe.com
Rashmi: Are we still connected ?
Rashmi: Are we still connected ?
mary russell: yes
Rashmi: Is there anything else I can help you with?
mary russell: now it says access violation
mary russell: and still wont install
Rashmi: I am sorry we do not have support for elements 12
mary russell: then get me to someone who can help me please this is really frustrating
Rashmi: Sorry for any inconvenience this has caused
Rashmi: But we do not have support for that .
mary russell: how do you not have support for that
mary russell: are you kidding me
mary russell: is there someone above you that could help me
mary russell: ???
Rashmi: As I told you earlier that there is no support for Photoshop elements 12. If I would call my senior, he would give you the same information.
mary russell: can i atleast try this is ridiculous if u offer support then there should be more support
Rashmi: Give me a moment.
Rashmi: Let me call my senior.
mary russell: it says a problem occurred while extracting some files check the write privileges on the destination folder
Rashmi: Hi Mary Russell! My name is Meraj, I am the floor supervisor. How are you doing today?
Rashmi: I am sorry to know that.
mary russell: not so good im really frustrated that elements 12 wont download and install properly and then i keep getting told we dont have support for elements 12
Rashmi: The problem which are you facing at the time of installing is related to your computer. That's true we do not have any support available for PSE12. You need to check on forums.adobe.com.
mary russell: when i click ok on that prompt then it says a problem occurred while extracting the archive please try downloading the elements 12 again
mary russell: its not my computer i dont have this problem downloading anything else at all
Rashmi: I understand, the resolution is available only on forums.adobe.com
Rashmi: Is there anything else I can help you with?
mary russell: if its available on their why cant u tell me how to resolve this
Rashmi: Because, In order to resolve this you need to check on forums.adobe.com, and those steps are not available here on CHAT. Please search the issue on Adobe forums, you would definitely get the resolution.
mary russell: the issue isnt listed on that site

Maryrhire910 I am sorry that you are facing difficulty downloading and installing Photoshop Elements 12. Are you downloading the installation files from Download Photoshop Elements products | 13, 12, 11, 10? If so what specific error are you receiving?

I purchased Photoshop elements and it downloaded in Pc and I have a mac. I downloaded the trial version of mac and put in my serial number but it doesn't recognize it. what to do.

I purchased Photoshop elements and it downloaded in Pc and I have a mac. I downloaded the trial version of mac and put in my serial number but it doesn't recognize it. what to do.?

Get a refund from where you bought and buy the correct version

Photoshop elements 13 wont download to windows 8.1 64-bit

I keep getting
This installer does not support installation on a 64-Bit Windows operating system. Please download the 64-Bit version of Photoshop Elements.
System check returned with error : 6
what can I do?

if you follow all 7 steps you can directly download a trial here: Adobe Photoshop Elements 13 Direct Download Links, Premiere too | ProDesignTools
and activate with your serial number.
if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies.
the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).
failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version.
or this is the download site using the akamai download manager, www.adobe.com/cfusion/tdrc/index.cfm?product=premiere_elements

My Photoshop Elements 12 is downloading two copies of each photo and there is no Automatically Stack RAW AND JPEG Option in the Download Box.

My Photoshop Elements 12 is downloading two copies of each photo and there is no Automatically Stack RAW and JPEG Option in the Download Box.

Anwesha,
Yes.
I have clicked on it, selected “Stack” and all is now fine, with both versions of the photo readable by “unstacking”, using the side arrows !!
Thanks for that.
Regards,
Wayne

Photoshop elements & Premiere 11 downloads

I just bought a new mac pro and would like to install my photoshop elements and premiere 11, but can not find a download on the website or my account. Can you send me a link and instructions on how to install 11 to my new computer?
Thanks!

if you follow all 7 steps you can directly download a trial here: http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l
and activate with your serial number.
if you have a problem starting the download, you didn't follow all 7 steps, or your browser does not accept cookies.
the most common problem is caused by failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).
failure to obtain that cookie results in an error page being displayed after clicking a link on prodesigntools.com or initiates the download of an incorrect (eg, current) version.

My computer crashed. I bought a new Mac Book Air, but my Photoshop CS4 won't download.

My computer crashed. I bought a new Mac Book Air, but my Photoshop CS4 won't download. It keeps wanting a serial number from my last product. I put it in, but it isn't taken. I am frustrated and furious! What can I do?

Bateman777 I reviewed your account and it appears the full version Photoshop software title you purchased was Photoshop CS3. As Kglad suggested please make sure to utilize your previous full version serial number. You can find details on how to locate your registered serial numbers at Find your serial number quickly.

Where can I find photoshop elements 10 to download

Where can I find photoshop elements 10 to download

If you registered your copy with adobe, you may find download links by going to the main page of adobe.com and clicking on My Adobe and working through the links there. If they're still available there, save the downloads this time, don't just run them, since adobe only makes those available for about 3 years.

Adobe Photoshop Elements 12 - problems downloading

I have Windows 7 on my computer, and Photoshop Elements 12 will not download properly. When I checked further on my computer, it is the Windows XP compatible version. How do I get the correct version to download?

If you downloaded PSE 12 for Windows then you downloaded the correct version. There are only two versions, one for PC and one Mac. The PC version covers Windows XP SP3 thru Windows 8.1.
If you are having a problem downloading you can always try a direct download of the trial version thru the fllowing site.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
Photoshop/Premiere Elements 12:
http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html

Photoshop Elements 12 trial download assistant error

I have downloaded the Photoshop Elements 12 trial download assistant multiple times, saving to a new filename each time, and I get the same message:
I am 100% sure than I am logged into my Windows 7 Home Premium desktop as Administrator. What the hell? This should not be so difficult!

Rbca please see the bottom of the page in specific:
You receive the message, "Sorry, an error has occurred," when trying to install the Adobe Download Assistant on Mac OS.
When trying to install a new version of the Adobe Application Manager you can receive the error, "Sorry, an Error has occurred. This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance."
If you are having problems installing the Adobe Download Assistant, check to see if a previous version is already installed. You can locate the Adobe Download Assistant in the Applications folder. Once you have located the older version, then drag the Adobe Download Assistant to the trash can. Then, you can install the Adobe Download Assistant successfully.

Trying to download Photoshop Elements 11 but download keeps failing at 99%? [Was: Q]

Trying to download Photoshop Elements 11 but download keeps failing at 99%?

Hi deepseaelmo,
Please try to download from the direct link: http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l .
Kindly follow the very important instructions before download.
Regards,
Romit Sinha

Photoshop Elements 13 stopped downloading to my OS 10.9.5 before completion. How do I get it to finish?

Photoshop Elements 13 stopped downloading to my OS 10.9.5 before completion. How do I get it to finish?

I called Apple tech support. The device turns out to be a WiFi extender. I never would have guessed that the extender would show up on the list since I wouldn't think of it as an airplay device, and in the list, it shows a little speaker icon. In the process of talking with Apple, I gained a greater understanding of how airplay works.
It turns out that there is no stored list of devices in a file on the mac, or anywhere else. I have seen a lot of traffic on the web from people trying to modify this list, but there isn't one. iTunes, and other devices simply poll the network for airplay devices from time to time.
Have a very happy holiday!
I would like to get rid of "just give me the aster, and stop wasting my time", and replace it with my name. The Apple tech support guy never saw that before. Just my luck.

Photoshop Elements won't open. I have tried re-installing. I have windows pro 7

Photoshop Elements won't open. I have tried re-installing. I have windows pro 7

Try making a direct desktop icon for the Editor and see if you can launch the program directly from the desktop.
Right click anywhere on the desktop and select New à Shortcut
Browse to Computer OS C:
And find the PSE Editor application in Program Files or Program Files (x86) on Windows 7 - 64 bit.
C: à Program Files à Adobe à Photoshop Elements 9
Within the Photoshop elements 9 folder find PhotoshopElementsEditor.exe (with the blue icon)
Select that file and click Next.
Then click Finish.
You should now be able to launch by double clicking on the new desktop icon, bypassing the welcome screen.

Photoshop Elements won't download

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