Photoshop Elements12 free trial install doesn't work
I'm a longtime Photoshop/mac user and am trying to download a trial version of Photoshop Elements 12 so that I can figure out and then show a client how to do something with it. The download assistant has been hung at "l...
Try this link:
http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us&PID=2159997
Using the Adobe Download Assistant to find and install the product is normally the most straight forward method of installation.
N.B. For PSE12 you need Mac OS X v10.7 through v10.9
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Hi, and thanks in foreword,
so my problem is nether of 3 or 4 doesn't work on my computer. Here are the crash reports. Those haven't worked after install. Just tell if you need more information.
Please help me repair this problem!
Process: Photoshop Elements 4.0 [3108]
Path: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0
Identifier: com.adobe.Photoshop.Elements
Version: 4.0 (20060216.m.125) (4.0)
Code Type: PPC (Translated)
Parent Process: launchd [103]
Date/Time: 2009-06-01 22:47:53.852 +0300
OS Version: Mac OS X 10.5.5 (9F33)
Report Version: 6
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0
Thread 0 Crashed:
0 ??? 0x814ff442 0 + 2169500738
Thread 1:
0 ??? 0x800bc4a6 0 + 2148254886
1 ??? 0x800c3c9c 0 + 2148285596
2 translate 0xb818b6ea CallPPCFunctionAtAddressInt + 202886
3 ??? 0x800ed6f5 0 + 2148456181
4 ??? 0x800ed5b2 0 + 2148455858
Thread 2:
0 translate 0xb81529ef spin_lock_wrapper + 90931
1 translate 0xb8183633 CallPPCFunctionAtAddressInt + 169935
2 translate 0xb81861e2 CallPPCFunctionAtAddressInt + 181118
3 translate 0xb80dfb0b 0xb8000000 + 916235
Thread 3:
0 translate 0xb8152863 spin_lock_wrapper + 90535
1 translate 0xb816e79d CallPPCFunctionAtAddressInt + 84281
2 translate 0xb80bdb8b 0xb8000000 + 777099
3 translate 0xb80b7007 0xb8000000 + 749575
4 translate 0xb80d49c0 0xb8000000 + 870848
5 translate 0xb813ce79 spin_lock_wrapper + 1981
Thread 4:
0 translate 0xb8152863 spin_lock_wrapper + 90535
1 translate 0xb816e79d CallPPCFunctionAtAddressInt + 84281
2 translate 0xb80bdb8b 0xb8000000 + 777099
3 translate 0xb80b7007 0xb8000000 + 749575
4 translate 0xb80d49c0 0xb8000000 + 870848
5 translate 0xb813ce79 spin_lock_wrapper + 1981
Thread 5:
0 translate 0xb8152b34 spin_lock_wrapper + 91256
1 translate 0xb8167dce CallPPCFunctionAtAddressInt + 57194
2 translate 0xb80bdb8b 0xb8000000 + 777099
3 translate 0xb80b7007 0xb8000000 + 749575
4 translate 0xb80d49c0 0xb8000000 + 870848
5 translate 0xb813d75f spin_lock_wrapper + 4259
Thread 6:
0 translate 0xb8152c24 spin_lock_wrapper + 91496
1 translate 0xb816c825 CallPPCFunctionAtAddressInt + 76225
2 translate 0xb80bdb8b 0xb8000000 + 777099
3 translate 0xb80b7007 0xb8000000 + 749575
4 translate 0xb80d49c0 0xb8000000 + 870848
5 translate 0xb813d75f spin_lock_wrapper + 4259
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xb813cfcc ecx: 0x00000001 edx: 0x00000000
edi: 0xb81d8794 esi: 0xb81d8770 ebp: 0x8080d180 esp: 0xb7fffacc
ss: 0x0000001f efl: 0x00010207 eip: 0x814ff442 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000
Binary Images:
0xb8000000 - 0xb81d7fe7 translate ??? (???) /usr/libexec/oah/translate
Translated Code Information:
Rosetta Version: 21.03
Args: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0 -psn_0_1077511
Exception: EXC_BAD_ACCESS (0x0001)
Thread 0: (0xb009a83c, 0xb81529ef)
0x00000000: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0 : + 0
0x9689b644: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _TS_exception_listener_thread + 112
0x91dcce8c: /usr/lib/libSystem.B.dylib : __pthread_body + 40
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x91d42360 ctr: 0x91d3b430
r00: 0xffffffe1 r01: 0xf0080de0 r02: 0xa02c337c r03: 0x0396c400
r04: 0x00000002 r05: 0x00000000 r06: 0x00000054 r07: 0x00004f07
r08: 0x00000000 r09: 0x00000000 r10: 0x00000000 r11: 0xa02cb5f4
r12: 0x91d3b430 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x0396c400 r25: 0x00000054 r26: 0x00004f07 r27: 0x00000000
r28: 0x00000000 r29: 0x00000002 r30: 0x00000002 r31: 0x9689b5dc
Thread 1: (0xb02a2d38, 0xb8152c24)
0x91d7e8c0: /usr/lib/libSystem.B.dylib : __pthread_cond_wait + 1260
0x1c70704c: /System/Library/PrivateFrameworks/OpenTransport.framework/Versions/A/OpenTransport : _CarbonOperationThreadFunc + 136
0x91dcce8c: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0 : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x91d7ea04 ctr: 0x91d4673c
r00: 0x0000014e r01: 0xf0284a50 r02: 0xf0284a90 r03: 0x00006b03
r04: 0x00006c03 r05: 0x00000000 r06: 0x00000000 r07: 0x00000000
r08: 0x00000000 r09: 0x00000001 r10: 0xffffff1f r11: 0xa02cb898
r12: 0x91d4673c r13: 0xf0284b28 r14: 0xf0284b24 r15: 0xf0284b20
r16: 0xf0284b1c r17: 0xf0284b18 r18: 0xf0284ce8 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0xa02ce3e8
r28: 0x1b4e6820 r29: 0x22a48200 r30: 0x1b4e67c8 r31: 0x91d7e3e8
Thread 2: (0xb019ed64, 0xb8152863)
0x968d1ba4: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _MPWaitOnSemaphore + 40
0x01b64890: @executable_path/../Frameworks/AdobeACE.framework/Versions/A/AdobeACE : ACESemaphoreList::Wait(unsigned long) + 36
0x01b64adc: @executable_path/../Frameworks/AdobeACE.framework/Versions/A/AdobeACE : ACEMPThread::Task() + 76
0x01b644a0: @executable_path/../Frameworks/AdobeACE.framework/Versions/A/AdobeACE : _TaskGlue + 28
0x968bd7dc: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x91dcce8c: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0 : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x968d1be8 ctr: 0x91d3b4a0
r00: 0xffffffda r01: 0xf0182d20 r02: 0x19cc4160 r03: 0x00005c03
r04: 0x7fffffff r05: 0x00000000 r06: 0x00000000 r07: 0x00000000
r08: 0x01b483b4 r09: 0x0321db80 r10: 0x3effe000 r11: 0xa02cb9e0
r12: 0x91d3b4a0 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x00000000
r28: 0x00000000 r29: 0x7fffffff r30: 0x00000000 r31: 0x968d1b88
Thread 3: (0xb0220d68, 0xb8152b34)
0x1c705e34: /System/Library/PrivateFrameworks/OpenTransport.framework/Versions/A/OpenTransport : _BSD_watchevent + 44
0x1c70afb8: /System/Library/PrivateFrameworks/OpenTransport.framework/Versions/A/OpenTransport : _CarbonSelectThreadFunc + 204
0x91dcce8c: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0 : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x1c705ea0 ctr: 0x91d9146c
r00: 0x00000000 r01: 0xf0203d60 r02: 0x1c723010 r03: 0x000000e8
r04: 0xf0203e34 r05: 0x00000000 r06: 0x00000000 r07: 0x01000000
r08: 0x00000000 r09: 0x01000000 r10: 0x00000000 r11: 0x1c72342c
r12: 0x91d9146c r13: 0x1c723010 r14: 0x00000000 r15: 0x1c723010
r16: 0x1c723008 r17: 0xf0203e18 r18: 0x1c72aefc r19: 0xf0203e0c
r20: 0xf0203dfc r21: 0xf0203e08 r22: 0xf0203e34 r23: 0x00000000
r24: 0x1c72aefc r25: 0x1c723010 r26: 0x00000000 r27: 0xf0203e04
r28: 0xf0203e34 r29: 0x00000000 r30: 0x1c723010 r31: 0x1c70aefc
Thread 4: (0xb011cd64, 0xb8152863)
0x968d1ba4: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _MPWaitOnSemaphore + 40
0x1966e428: /Applications/Adobe Photoshop Elements 4.0/Plug-Ins/Extensions/MultiProcessor Support.plugin/Contents/MacOS/MultiProcessor Support : ThreadFunction(void*) + 64
0x968bd7dc: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x91dcce8c: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0 : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x968d1be8 ctr: 0x91d3b4a0
r00: 0xffffffda r01: 0xf0101da0 r02: 0x17f43480 r03: 0x00005207
r04: 0x7fffffff r05: 0x00000000 r06: 0x00000000 r07: 0x00000000
r08: 0x00000040 r09: 0x0321db80 r10: 0x00000040 r11: 0xa02cb9e0
r12: 0x91d3b4a0 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x1966e3fc
r28: 0x80000000 r29: 0x7fffffff r30: 0x00000000 r31: 0x968d1b88
Thread 5: Crashed (0xb7fffacc, 0x814ff442)
0x200ba4fc: No symbol
0x2053d1dc: No symbol
0x2006f34c: No symbol
0x200b0034: No symbol
0x202f2c10: No symbol
0x2025f700: No symbol
0x20385308: No symbol
0x02e3cbe0: @executable_path/../Frameworks/AdobeOperaMgr.framework/Versions/A/AdobeOperaMgr : _OM_Initialize + 124
0x02e3cd14: @executable_path/../Frameworks/AdobeOperaMgr.framework/Versions/A/AdobeOperaMgr : _OM_CreateBrowser + 68
0x00872858: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0 : PercentageWindowVisible(TWindow*) + 320496
0x00871840: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0 : PercentageWindowVisible(TWindow*) + 316376
0x0087ac40: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0 : PercentageWindowVisible(TWindow*) + 354264
0x0087beb8: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0 : PercentageWindowVisible(TWindow*) + 358992
0x00870cf4: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0 : PercentageWindowVisible(TWindow*) + 313484
0x000a0150: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0 : IsTargetInView(TView*) + 3616
0x000a0150: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0 : IsTargetInView(TView*) + 3616
0x000a0150: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0 : IsTargetInView(TView*) + 3616
0x0009f1a8: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0 : NewObjectBySignature(unsigned long, CStr255 const&) + 143648
0x00841014: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0 : PercentageWindowVisible(TWindow*) + 117676
0x00840fb4: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0 : PercentageWindowVisible(TWindow*) + 117580
0x00e02064: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0 : XPEPLaunch::StartApp(unsigned short const*, unsigned short const*, unsigned short const*, void**) + 2386236
0x00e0008c: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0 : XPEPLaunch::StartApp(unsigned short const*, unsigned short const*, unsigned short const*, void**) + 2378084
0x00040b80: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0 : LookupErrString(short, short, ZString&) + 89920
0x00b5d8f4: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0 : PercentageWindowVisible(TWindow*) + 3380364
0x00b55fc0: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0 : PercentageWindowVisible(TWindow*) + 3349336
0x00002d68: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0 : dyld_stub_binding_helper + 1096
0x00002b00: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0 : dyld_stub_binding_helper + 480
0x00002894: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0 : ___code_start__ + 512
0x000026c4: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0 : ___code_start__ + 48
0x00000000: /Applications/Adobe Photoshop Elements 4.0/Photoshop Elements 4.0.app/Contents/MacOS/Photoshop Elements 4.0 : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x200ba520 ctr: 0x91d769e0
r00: 0x00000004 r01: 0xbfff8880 r02: 0x2067a448 r03: 0x22a67a00
r04: 0x00000000 r05: 0x00000001 r06: 0xfefefeff r07: 0x80808080
r08: 0x00450050 r09: 0x22a67a0c r10: 0x00000000 r11: 0x80008000
r12: 0x80808080 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x1fe3a730 r17: 0x03e29400 r18: 0x00000000 r19: 0x203840c4
r20: 0x20383c30 r21: 0x20383cf0 r22: 0x2037f580 r23: 0x1fe3df00
r24: 0x2025f40c r25: 0x206192a8 r26: 0x1fe3a7d0 r27: 0x00000000
r28: 0x00000005 r29: 0x1fe3e18c r30: 0x00000000 r31: 0x200ba448
Process: Photoshop Elements 3 [3119]
Path: /Applications/Adobe Photoshop Elements 3/Photoshop Elements 3.app/Contents/MacOSClassic/Photoshop Elements 3
Identifier: com.adobe.Photoshop.Elements
Version: 3.0x234 (3.0)
Code Type: PPC (Translated)
Parent Process: launchd [103]
Date/Time: 2009-06-01 22:49:21.631 +0300
OS Version: Mac OS X 10.5.5 (9F33)
Report Version: 6
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0
Thread 0 Crashed:
0 translate 0xb80bcd58 0xb8000000 + 773464
1 translate 0xb80b7007 0xb8000000 + 749575
2 translate 0xb80d49c0 0xb8000000 + 870848
3 translate 0xb813ce79 spin_lock_wrapper + 1981
Thread 1:
0 ??? 0x800bc4a6 0 + 2148254886
1 ??? 0x800c3c9c 0 + 2148285596
2 translate 0xb818b6ea CallPPCFunctionAtAddressInt + 202886
3 ??? 0x800ed6f5 0 + 2148456181
4 ??? 0x800ed5b2 0 + 2148455858
Thread 2:
0 translate 0xb81529ef spin_lock_wrapper + 90931
1 translate 0xb8183633 CallPPCFunctionAtAddressInt + 169935
2 translate 0xb81861e2 CallPPCFunctionAtAddressInt + 181118
3 translate 0xb80dfb0b 0xb8000000 + 916235
Thread 3:
0 translate 0xb8152863 spin_lock_wrapper + 90535
1 translate 0xb816e79d CallPPCFunctionAtAddressInt + 84281
2 translate 0xb80bdb8b 0xb8000000 + 777099
3 translate 0xb80b7007 0xb8000000 + 749575
4 translate 0xb80d49c0 0xb8000000 + 870848
5 translate 0xb813ce79 spin_lock_wrapper + 1981
Thread 4:
0 translate 0xb8152863 spin_lock_wrapper + 90535
1 translate 0xb816e79d CallPPCFunctionAtAddressInt + 84281
2 translate 0xb80bdb8b 0xb8000000 + 777099
3 translate 0xb80b7007 0xb8000000 + 749575
4 translate 0xb80d49c0 0xb8000000 + 870848
5 translate 0xb813ce79 spin_lock_wrapper + 1981
Thread 5:
0 translate 0xb8152b34 spin_lock_wrapper + 91256
1 translate 0xb8167dce CallPPCFunctionAtAddressInt + 57194
2 translate 0xb80bdb8b 0xb8000000 + 777099
3 translate 0xb80b7007 0xb8000000 + 749575
4 translate 0xb80d49c0 0xb8000000 + 870848
5 translate 0xb813d75f spin_lock_wrapper + 4259
Thread 6:
0 translate 0xb8152c24 spin_lock_wrapper + 91496
1 translate 0xb816c825 CallPPCFunctionAtAddressInt + 76225
2 translate 0xb80bdb8b 0xb8000000 + 777099
3 translate 0xb80b7007 0xb8000000 + 749575
4 translate 0xb80d49c0 0xb8000000 + 870848
5 translate 0xb813d75f spin_lock_wrapper + 4259
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xb80bcd30 ecx: 0x00000000 edx: 0x00000004
edi: 0x00000000 esi: 0x80303820 ebp: 0xb7fffa08 esp: 0xb7fff9d0
ss: 0x0000001f efl: 0x00010202 eip: 0xb80bcd58 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000
Binary Images:
0xb8000000 - 0xb81d7fe7 translate ??? (???) /usr/libexec/oah/translate
Translated Code Information:
Rosetta Version: 21.03
Args: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp /Applications/Adobe Photoshop Elements 3/Photoshop Elements 3.app/Contents/MacOSClassic/Photoshop Elements 3
Exception: EXC_BAD_ACCESS (0x0001)
Thread 0: (0xb009a83c, 0xb81529ef)
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
0x9689b644: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _TS_exception_listener_thread + 112
0x91dcce8c: /usr/lib/libSystem.B.dylib : __pthread_body + 40
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x91d42360 ctr: 0x91d3b430
r00: 0xffffffe1 r01: 0xf0080de0 r02: 0xa02c337c r03: 0x00902000
r04: 0x00000002 r05: 0x00000000 r06: 0x00000054 r07: 0x00005007
r08: 0x00000000 r09: 0x00000000 r10: 0x00000000 r11: 0xa02cb5f4
r12: 0x91d3b430 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00902000 r25: 0x00000054 r26: 0x00005007 r27: 0x00000000
r28: 0x00000000 r29: 0x00000002 r30: 0x00000002 r31: 0x9689b5dc
Thread 1: (0xb019ed64, 0xb8152863)
0x968d1ba4: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _MPWaitOnSemaphore + 40
0x83b14c24: No symbol
0x83b14e60: No symbol
0x83b14878: No symbol
0x968bd7dc: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x968bd7dc: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x91dcce8c: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x968d1be8 ctr: 0x91d3b4a0
r00: 0xffffffda r01: 0xf0182cd0 r02: 0x1625e6d0 r03: 0x00005f03
r04: 0x7fffffff r05: 0x00000000 r06: 0x00000000 r07: 0x00000000
r08: 0x00767a5c r09: 0x14fae160 r10: 0xf0181b40 r11: 0xa02cb9e0
r12: 0x91d3b4a0 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x00000000
r28: 0x00000000 r29: 0x7fffffff r30: 0x00000000 r31: 0x968d1b88
Thread 2: (0xb02a2d38, 0xb8152c24)
0x91d7e8c0: /usr/lib/libSystem.B.dylib : __pthread_cond_wait + 1260
0x193f204c: /System/Library/PrivateFrameworks/OpenTransport.framework/Versions/A/OpenTransport : _CarbonOperationThreadFunc + 136
0x91dcce8c: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x91d7ea04 ctr: 0x91d4673c
r00: 0x0000014e r01: 0xf0284a50 r02: 0xf0284a90 r03: 0x00006303
r04: 0x00006403 r05: 0x00000000 r06: 0x00000000 r07: 0x00000000
r08: 0x00000000 r09: 0x00000001 r10: 0x91d7e3a0 r11: 0xa02cb898
r12: 0x91d4673c r13: 0xf0284b28 r14: 0xf0284b24 r15: 0xf0284b20
r16: 0xf0284b1c r17: 0xf0284b18 r18: 0xf0284ce8 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0xa02ce3e8
r28: 0x1f1c7e80 r29: 0x00fe0000 r30: 0x1f1c7e28 r31: 0x91d7e3e8
Thread 3: (0xb0220d68, 0xb8152b34)
0x193f0e34: /System/Library/PrivateFrameworks/OpenTransport.framework/Versions/A/OpenTransport : _BSD_watchevent + 44
0x193f5fb8: /System/Library/PrivateFrameworks/OpenTransport.framework/Versions/A/OpenTransport : _CarbonSelectThreadFunc + 204
0x91dcce8c: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x193f0ea0 ctr: 0x91d9146c
r00: 0x00000000 r01: 0xf0203d60 r02: 0x1940e010 r03: 0x000000e8
r04: 0xf0203e34 r05: 0x00000000 r06: 0x00000000 r07: 0x01000000
r08: 0x00000000 r09: 0x01000000 r10: 0x00000000 r11: 0x1940e42c
r12: 0x91d9146c r13: 0x1940e010 r14: 0x00000000 r15: 0x1940e010
r16: 0x1940e008 r17: 0xf0203e18 r18: 0x19415efc r19: 0xf0203e0c
r20: 0xf0203dfc r21: 0xf0203e08 r22: 0xf0203e34 r23: 0x00000000
r24: 0x19415efc r25: 0x1940e010 r26: 0x00000000 r27: 0xf0203e04
r28: 0xf0203e34 r29: 0x00000000 r30: 0x1940e010 r31: 0x193f5efc
Thread 4: (0xb011cd64, 0xb8152863)
0x968d1ba4: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _MPWaitOnSemaphore + 40
0x79796f18: No symbol
0x968bd7dc: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x968bd7dc: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore : _PrivateMPEntryPoint + 80
0x91dcce8c: /usr/lib/libSystem.B.dylib : __pthread_body + 40
0x00000000: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp : + 0
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x00000000 lr: 0x968d1be8 ctr: 0x91d3b4a0
r00: 0xffffffda r01: 0xf0101d50 r02: 0x14fa54a0 r03: 0x00005303
r04: 0x7fffffff r05: 0x00000000 r06: 0x00000000 r07: 0x00000000
r08: 0x00000040 r09: 0x14fae160 r10: 0x00000040 r11: 0xa02cb9e0
r12: 0x91d3b4a0 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
r20: 0x00000000 r21: 0x00000000 r22: 0x00000000 r23: 0x00000000
r24: 0x00000000 r25: 0x00000000 r26: 0x00000000 r27: 0x0090c7f8
r28: 0x0090c808 r29: 0x7fffffff r30: 0x00000000 r31: 0x968d1b88
Thread 5: Crashed (0xb7fff9d0, 0xb80bcd58)
0x200ba96c: No symbol
0x20548bfc: No symbol
0x2006edc4: No symbol
0x200b031c: No symbol
0x202f7198: No symbol
0x20262444: No symbol
0x2038946c: No symbol
0x7625a144: No symbol
0x837e0f68: No symbol
0x837e0ff0: No symbol
0x849b8388: No symbol
0x849b80c4: No symbol
0x849c72ec: No symbol
0x849c88f4: No symbol
0x849b7868: No symbol
0x8401495c: No symbol
0x8401495c: No symbol
0x8401495c: No symbol
0x84013648: No symbol
0x840135ac: No symbol
0x849550d4: No symbol
0x84954624: No symbol
0x85012178: No symbol
0x85010208: No symbol
0x8500fef8: No symbol
0x850101b8: No symbol
0x8407ba38: No symbol
0x84cf8d04: No symbol
0x83f71254: No symbol
0x83f6f714: No symbol
0x83f6f340: No symbol
0x83f6ec68: No symbol
PPC Thread State
srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
cr: 0xXXXXXXXX xer: 0x20000000 lr: 0x200ba990 ctr: 0x91d769e0
r00: 0x00000004 r01: 0xbfff8ac0 r02: 0x206aa8b8 r03: 0x20801800
r04: 0x00000000 r05: 0x00000001 r06: 0xfefefeff r07: 0x80808080
r08: 0x00450044 r09: 0x2080180c r10: 0x00000000 r11: 0x80008000
r12: 0x80808080 r13: 0x00000000 r14: 0x00000000 r15: 0x00000000
r16: 0x1f21b650 r17: 0x00bc8e00 r18: 0x00000000 r19: 0x203882f0
r20: 0x20387e90 r21: 0x20387f50 r22: 0x20383d4c r23: 0x1f21e550
r24: 0x00000000 r25: 0x1f21e7c0 r26: 0x20649c88 r27: 0x00000000
r28: 0x00000005 r29: 0x1f21e7dc r30: 0x00000000 r31: 0x200ba8b8
Model: MacBook4,1, BootROM MB41.00C1.B00, 2 processors, Intel Core 2 Duo, 2.4 GHz, 2 GB
Graphics: kHW_IntelGMA965Item, GMA X3100, spdisplays_builtin, 144 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz
Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (4.170.46.11)
Bluetooth: Version 2.1.0f17, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Network Service: Parallels Shared Networking Adapter, Ethernet, en3
Network Service: Parallels Host-Only Networking Adapter, Ethernet, en4
Serial ATA Device: FUJITSU MHY2160BH, 149,05 GB
Parallel ATA Device: MATSHITADVD-R UJ-867
USB Device: Built-in iSight, Micron, high_speed, 500 mA
USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, full_speed, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., low_speed, 500 mA
USB Device: CTE-450, Wacom Co.,Ltd., full_speed, 500 mA
USB Device: Bluetooth USB Host Controller, Apple, Inc., full_speed, 500 mAUninstall and remove all the leftover bits you can find. Create a new admin user and try installing from there.
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How can I get a serial number on my photoshop cs6 free trial
How can I get a serial number on my photoshop cs6 free trial
The trial doesn't need a serial number, because it is just a trial.
When you purchase the software, then you will receive a serial number. -
Photoshop CS5.1 Twain Plugin Doesn't Work
The twain plugin (for my Canon scanner) had worked in 32-bit mode in Photoshop CS5.
But the plugin doesn't work with Photoshop CS5.1. I downloaded what seems to be the latest (not sure) twain plugin from Adobe, but no help there, either.
I get this error message. But the scanner is connected (it worked from another application) and plugged in.Yes. I installed the twain plugin for CS5.1, and opened in 32-bit mode.
Do you have a link for the most recent twain plugin, so I can see if it's the one I downloaded?
Thanks. -
Install doesn't work, keeps trying to uninstall-PSE12
Everytime I try to install Photoshop Elements 12, it will prompt me to uninstall it instead. I have downloaded it every different way that has been suggested, but it keeps going to the uninstall screen and even then the uninstall doesn't work, it closes after some error.
HELP! I am ready to quit at this point and just want my freaking money back because I cannot take this anymore.
I used the LIVE Chat option which was very helpful but something seems to keep stopping the file, i think something is corrupted in some way.follow the steps here and see if you can remove whatever's causing the problem, http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
-
I have tried to install the free trial of Illustrator twice and keep getting a message that instalation is complete but some components were not able to install. I uninstalled everything including CC and started over and the same thing happened. Any suggestions??
I believe it is worth trying that, La La.
If it fails to work, you may also try this specialized forum (where you may be able find the answer from previous threads),
http://forums.adobe.com/community/download_install_setup
or Customer Care (tick I Still Need Help and hope for an agent available for a chat),
http://helpx.adobe.com/contact.html?product=illustrator&topic=downloading-installing-and-s etting-up -
I can't install the free trial because when I open the download it ask me the password but it doesn't recognize it.
Without system info and otehr details nobody can even guess. If it asks for your local computer's admin password, then this is nothing we can help you with, anyway. That'Äs stuff you have to know...
Mylenium -
Hi there,
I am running LR4.1/CS5/ACR6.7 on a Win7 64bits system.
The feature "Edit-In" > "Open as Smart Object with Photoshop..." does work Ok with raw files (.NEF).
However, when i do try to use the same feature with 32 bits .TIFF files (which are output of the LR4.1's "Edit-In" > "Merge to HDR Pro in Photoshop..." other feature), nothing does happen (the Photoshop application windows does open but w.o the image that i've just selected).
I've used search engines and Adobe online help to see if there was any limit preventing the usage of this feature with 32 bits .TIF files but couldn't see such note.
Thanks for your help !
AlbertThanks Rikk,
That did work with a DNG file :-)
I am working with very huge .TIF files (400MB), so i am wondering if size could be the main issue (although my PC has lots of HW resources).
I will explore the DNG way, a format which seems anyways to be very promising now with LR4.
In case anyone has an idea why it doesn't work the .TIF files, please shoot ! -
Error 101 for downloading Photoshop CS6 Free Trial
Whenever I try to download Photoshop CS6's free trial this Error 101 comes up and tells me to check my disk space and try again. But I've got plenty of disk space and I don't know why this error keeps popping up! Help . I'm trying to download it onto a Toshiba laptop if that's any help.
Troubleshoot Adobe Download Assistant
Mylenium -
I have attempted to install the adobe flash at least a dozen
times. I have two administrative profiles on my XP Home system.
flash works fine on the primary profile, however after apparently
successfullty installing on the second profile, attempts to go to
pages which require flash report that it must be installed.
This is unacceptable. I must have this working on the second
profile. I intend on making the second profile a regular user, not
an administrator.
I have attempted to get phone support from adobe, but they
refused.
This appears to be an issue with adobe flash, since I see
many other folks with the same problem. I have tried several of the
suggestions including uninstalling/reinstalling, rebooting after
uninstalling and then reinstalling, installing other versions of
flash, etc. None have worked.
I have also created new profiles on my machine. Any new
profiles also fail to install the flash.
Is there any way to get this working on alternate profiles?
It is absolutely unacceptable that this doesn't work. I will start
e-mailing the web administrators on any sites that use flash to
inform them that thier sites are inaccessible to thier customers if
I can't get this to work correctly.Please read the threads on this in the Flash Player forum. We
have several solutions (but there are also several possible
problems).
You may also open a web case (Flash Player has no phone
support. It's web only...)
So this is fixable, but it takes some effort.. We can help
you better in the Player forum. -
Windows Apps Store Installed doesn't works.
I have Windows 8.1 pro. Whenver a new app is installed in the windows apps store. It just shows up and then minimizes. I just checked my eventviewer(eventwvr), saw this error under windows logs-application-"Activation of app VideoLAN.VLCforWindows8_paz6r1rewnh0a!App
failed with error: No such interface supported See the Microsoft-Windows-TWinUI/Operational log for additional information.". Don't know what to do. Please help me.Hi harishn007,
According to the result of AppsDiagnostic.diagcab, there might be an issue related to the “Windows store cache’’.
You could open Command Prompt and Run “DISM / Online / Cleanup-image / RestoreHealth” Command to check component Integrity.
If component Integrity is fine and it still doesn’t work, I recommend resetting your Windows store cache.
Please search and run wsreset.exe in Windows Charm bar to reset Windows store cache. It will Clear & Reset Windows Store Cache in Windows 8 / 8.1.
Or you could reset your cache manually:
Open’’ C:\Users\<user name>\AppData\Local\Packages\WinStore_cw5n1h2txyewy\LocalState’’ and rename ’’Cache’’ folder to “Cacheold”
and create a new “Cache” folder.
And also it might be caused by corrupted register information or user profile.
I recommend you run following commands as administrator to re-register apps:
powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register 'C:\Program Files\WindowsApps\<App full name>\AppxManifest.xml'
You could find the App full name information in ‘’C:\Users\<username> \AppData\Local\Packages’’. E.g.,” Microsoft.BingMaps_8wekyb3d8bbwe”
Let’s see what happens.
Also, considering that the corrupted user profile will cause this issue, please test in new user account to see if it can work fine.
Regards -
Free trial subscription is not working
Hi. I'm not getting my free trial of "unlimited world" to work. I'm trying to call from my computer to a norwegian cell. When i try it says "you dont have enough credit", but it also states that my subscription is active. What is wrong?
karens09 wrote:
What is wrong?
Hello,
You are attempting to call outside your Plan coverage.
The Unlimited World Plan does not include calls to cellphones in Norway - just landlines.
Full coverage details of the Plan are here:
Unlimited calls to landlines and cellphones in
Canada
China
Guam
Hong Kong S.A.R., China
Puerto Rico
Singapore
Thailand
United States
Unlimited calls to landlines only
Argentina
Australia
Austria
Belgium
Chile
Croatia
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Ireland
Israel
Italy
Japan
Korea, South
Luxembourg
Malaysia
Netherlands
New Zealand
Norway
Poland
Portugal
Russia (Moscow and St.Petersburg only)
Slovakia
Spain
Sweden
Switzerland
Taiwan
United Kingdom
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you. -
My Photoshop CS6 oil painting tool doesn't work
hello my adobe photoshop cs6 oil painting tool does nt work and i really need it at the moment thank
Hello there!
There might be a problem with your video card or its driver is defective.
Please view for more information:
http://helpx.adobe.com/photoshop/kb/photoshop-cs6-gpu-faq.html#id_95704
janelle -
CS6 InDesgin free trial install problem
I can't get the ID window to show so I can open the program for my free trial that I downloaded? I know it is all there but I do not have a icon to click on that reads ID. I downloaded it to my desktop and it only shows a disk that brings me to two folders and they lead nowhere either? Please help????
Please update the application manager, restart your machine and launch the application again.
Win: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773
Mac: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774
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