Photoshop fails to successfully upload a photobook to shutterfly for printing

I have been unable to successfully upload a photobook I created in Photoshop elements 12 to Shutterfly for printing.  Since I upgraded to Version 12 to be able to do this, it is very frustrating.  Even more frustrating, it seems, is that Adobe has no technical support for the product to help with this.  I called Shutterfly and they are aware of the problem.  Their technical support told me that it doesn't work with Photoshop, to save each page of the Photobook project as a jpg, then upload the pages.  This did work, though some of the edges were cropped out.  Rather, it worked for a book that was 20 pages.  For a larger book, this would be too tedious.  So what is Adobe doing to fix the problem?  It is an option in the product itself that does not work.  Has anyone else been able to make this work?  Alternatively, does anyone know of a technical support phone number?  I turned up nothing on web searches.

Also, I am using Windows 7. Photoshop successfully "prepares" the file, but fails during the upload.

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