Photoshop Freeze on File Open

I'm using Photoshop CS3 on Windows XP. When I try to open a file from File>Open the Window appears for a fraction of a second and then disappears. At that point Photoshop freezes. The Task Manager says it's still running, but everything is frozen. I can't click on minimize or close, none of the tool bar icons, nothing. I can create new files. I can use Browse to open files, or I can just drag them in from a folder. One of the plugins I was using would also freeze Photoshop ocne I pressed ok for the filter to apply. The plugin/filter was NvidiaTool's NormalMapFilter. Resetting the Prefs and/or deleting the .psp file seems to have fixed that.
I've deleted the .psp file. I've done the ctrl-shift-alt to resest the Prefs as well. I've switched my default printer. I deleted a printer I didn't use anymore.
Any ideas what's causing it?

To test Mylenium's theory, do you get control again if you hit the Esc (escape) key? That would be the equivalent to hitting the [Cancel] button on the File - Open prompt. If not, an off-screen window is not the problem.
I believe you can clear up window positioning problems by resetting Photoshop's preferences... Press and hold Control-Shift-Alt when first starting Photoshop from its menu entry or shortcut. You have to be quick.
-Noel

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Hallo!
I have a Problem, I manage all my photos with Aperture, and would like open directly from Aperture a file in Photoshop...how must i dow?
thx
Yoghi

hoi joghi
alles fein i de schwiiz? damit alli chönt mitläse schriib ich jetzt aber besser in änglisch wiiter...
there are 2 ways to open your files in photoshop:
1. you open the image "in external editor" (apple-shift-O - check your aperture preferences to set photoshop to be your external editor). this will create a new version in aperture. once you made your changes, hit "save" in ps (not "save as") and aperture will reflect the changes in its new version.
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na dänn, hoffe das hätt g'holfe und ich wünsch no en schöne tag!
cheers from australia.

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Hi
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http://support.apple.com/kb/HT1142
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Adobe Photoshop Version: 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00) x32
Operating System: Windows NT
Version: 6.2
System architecture: Intel CPU Family:6, Model:10, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 2472 MHz
Built-in memory: 24529 MB
Free memory: 21545 MB
Memory available to Photoshop: 3255 MB
Memory used by Photoshop: 70 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: GeForce GTX 660M/PCIe/SSE2
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 1080, right: 1920
Video Card Number: 1
Video Card: NVIDIA GeForce GTX 660M
OpenCL Unavailable
Driver Version: 9.18.13.3788
Driver Date: 20140519000000.000000-000
Video Card Driver: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Video Mode: 1920 x 1080 x 4294967296 colors
Video Card Caption: NVIDIA GeForce GTX 660M
Video Card Memory: 2048 MB
Video Rect Texture Size: 16384
Serial number: 90148067221488510481
Application folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\
Temporary file path: C:\Users\Brandon\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 186.0G, 39.7G free
Required Plug-ins folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\Required\
Primary Plug-ins folder: C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112
   ACE.dll   ACE 2012/06/05-15:16:32   66.507768   66.507768
   adbeape.dll   Adobe APE 2012/01/25-10:04:55   66.1025012   66.1025012
   AdobeLinguistic.dll   Adobe Linguisitc Library   6.0.0
   AdobeOwl.dll   Adobe Owl 2012/06/26-12:17:19   4.0.95   66.510504
   AdobePDFL.dll   PDFL 2011/12/12-16:12:37   66.419471   66.419471
   AdobePIP.dll   Adobe Product Improvement Program   6.0.0.1654
   AdobeXMP.dll   Adobe XMP Core 2012/02/06-14:56:27   66.145661   66.145661
   AdobeXMPFiles.dll   Adobe XMP Files 2012/02/06-14:56:27   66.145661   66.145661
   AdobeXMPScript.dll   Adobe XMP Script 2012/02/06-14:56:27   66.145661   66.145661
   adobe_caps.dll   Adobe CAPS   6,0,29,0
   AGM.dll   AGM 2012/06/05-15:16:32   66.507768   66.507768
   ahclient.dll    AdobeHelp Dynamic Link Library   1,7,0,56
   aif_core.dll   AIF   3.0   62.490293
   aif_ocl.dll   AIF   3.0   62.490293
   aif_ogl.dll   AIF   3.0   62.490293
   amtlib.dll   AMTLib   6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00)   1.000000
   ARE.dll   ARE 2012/06/05-15:16:32   66.507768   66.507768
   AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830
   AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830
   Bib.dll   BIB 2012/06/05-15:16:32   66.507768   66.507768
   BIBUtils.dll   BIBUtils 2012/06/05-15:16:32   66.507768   66.507768
   boost_date_time.dll   DVA Product   6.0.0
   boost_signals.dll   DVA Product   6.0.0
   boost_system.dll   DVA Product   6.0.0
   boost_threads.dll   DVA Product   6.0.0
   cg.dll   NVIDIA Cg Runtime   3.0.00007
   cgGL.dll   NVIDIA Cg Runtime   3.0.00007
   CIT.dll   Adobe CIT   2.0.5.19287   2.0.5.19287
   CoolType.dll   CoolType 2012/06/05-15:16:32   66.507768   66.507768
   data_flow.dll   AIF   3.0   62.490293
   dvaaudiodevice.dll   DVA Product   6.0.0
   dvacore.dll   DVA Product   6.0.0
   dvamarshal.dll   DVA Product   6.0.0
   dvamediatypes.dll   DVA Product   6.0.0
   dvaplayer.dll   DVA Product   6.0.0
   dvatransport.dll   DVA Product   6.0.0
   dvaunittesting.dll   DVA Product   6.0.0
   dynamiclink.dll   DVA Product   6.0.0
   ExtendScript.dll   ExtendScript 2011/12/14-15:08:46   66.490082   66.490082
   FileInfo.dll   Adobe XMP FileInfo 2012/01/17-15:11:19   66.145433   66.145433
   filter_graph.dll   AIF   3.0   62.490293
   hydra_filters.dll   AIF   3.0   62.490293
   icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615
   icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615
   image_compiler.dll   AIF   3.0   62.490293
   image_flow.dll   AIF   3.0   62.490293
   image_runtime.dll   AIF   3.0   62.490293
   JP2KLib.dll   JP2KLib 2011/12/12-16:12:37   66.236923   66.236923
   libeay32.dll   The OpenSSL Toolkit   0.9.8g
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)
   libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   10.0
   LogSession.dll   LogSession   2.1.2.1640
   mediacoreif.dll   DVA Product   6.0.0
   MPS.dll   MPS 2012/02/03-10:33:13   66.495174   66.495174
   msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.8428
   msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1
   msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1
   msvcp71.dll   Microsoft® Visual Studio .NET   7.10.3077.0
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   msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.8428
   msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1
   pdfsettings.dll   Adobe PDFSettings   1.04
   Photoshop.dll   Adobe Photoshop CS6   CS6
   Plugin.dll   Adobe Photoshop CS6   CS6
   PlugPlug.dll   Adobe(R) CSXS PlugPlug Standard Dll (32 bit)   3.0.0.383
   PSArt.dll   Adobe Photoshop CS6   CS6
   PSViews.dll   Adobe Photoshop CS6   CS6
   SCCore.dll   ScCore 2011/12/14-15:08:46   66.490082   66.490082
   ScriptUIFlex.dll   ScriptUIFlex 2011/12/14-15:08:46   66.490082   66.490082
   shfolder.dll   Microsoft(R) Windows (R) 2000 Operating System   5.50.4027.300
   ssleay32.dll   The OpenSSL Toolkit   0.9.8g
   tbb.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406
   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406
   TfFontMgr.dll   FontMgr   9.3.0.113
   TfKernel.dll   Kernel   9.3.0.113
   TFKGEOM.dll   Kernel Geom   9.3.0.113
   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113
   updaternotifications.dll   Adobe Updater Notifications Library   6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   6.0.0.24
   WRServices.dll   WRServices Friday January 27 2012 13:22:12   Build 0.17112   0.17112
   wu3d.dll   U3D Writer   9.3.0.113
Required plug-ins:
   3D Studio 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Accented Edges 13.0
   Adaptive Wide Angle 13.0
   ADM 3.11x01
   Angled Strokes 13.0
   Average 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Bas Relief 13.0
   BMP 13.0
   Camera Raw 8.5
   Camera Raw Filter 8.5
   Chalk & Charcoal 13.0
   Charcoal 13.0
   Chrome 13.0
   Cineon 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Clouds 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Collada 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Color Halftone 13.0
   Colored Pencil 13.0
   CompuServe GIF 13.0
   Conté Crayon 13.0
   Craquelure 13.0
   Crop and Straighten Photos 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Crop and Straighten Photos Filter 13.0
   Crosshatch 13.0
   Crystallize 13.0
   Cutout 13.0
   Dark Strokes 13.0
   De-Interlace 13.0
   Dicom 13.0
   Difference Clouds 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Diffuse Glow 13.0
   Displace 13.0
   Dry Brush 13.0
   Eazel Acquire 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Embed Watermark 4.0
   Entropy 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Extrude 13.0
   FastCore Routines 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Fibers 13.0
   Film Grain 13.0
   Filter Gallery 13.0
   Flash 3D 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Fresco 13.0
   Glass 13.0
   Glowing Edges 13.0
   Google Earth 4 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Grain 13.0
   Graphic Pen 13.0
   Halftone Pattern 13.0
   HDRMergeUI 13.0
   IFF Format 13.0
   Ink Outlines 13.0
   JPEG 2000 13.0
   Kurtosis 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Lens Blur 13.0
   Lens Correction 13.0
   Lens Flare 13.0
   Liquify 13.0
   Matlab Operation 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Maximum 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Mean 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Measurement Core 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Median 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Mezzotint 13.0
   Minimum 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   MMXCore Routines 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Mosaic Tiles 13.0
   Multiprocessor Support 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Neon Glow 13.0
   Note Paper 13.0
   NTSC Colors 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Ocean Ripple 13.0
   Oil Paint 13.0
   OpenEXR 13.0
   Paint Daubs 13.0
   Palette Knife 13.0
   Patchwork 13.0
   Paths to Illustrator 13.0
   PCX 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Photocopy 13.0
   Photoshop 3D Engine 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Picture Package Filter 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Pinch 13.0
   Pixar 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Plaster 13.0
   Plastic Wrap 13.0
   PNG 13.0
   Pointillize 13.0
   Polar Coordinates 13.0
   Portable Bit Map 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Poster Edges 13.0
   Radial Blur 13.0
   Radiance 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Range 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Read Watermark 4.0
   Reticulation 13.0
   Ripple 13.0
   Rough Pastels 13.0
   Save for Web 13.0
   ScriptingSupport 13.0.1
   Shear 13.0
   Skewness 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Smart Blur 13.0
   Smudge Stick 13.0
   Solarize 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Spatter 13.0
   Spherize 13.0
   Sponge 13.0
   Sprayed Strokes 13.0
   Stained Glass 13.0
   Stamp 13.0
   Standard Deviation 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Sumi-e 13.0
   Summation 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Targa 13.0
   Texturizer 13.0
   Tiles 13.0
   Torn Edges 13.0
   Twirl 13.0
   U3D 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Underpainting 13.0
   Vanishing Point 13.0
   Variance 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Variations 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Water Paper 13.0
   Watercolor 13.0
   Wave 13.0
   Wavefront|OBJ 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   WIA Support 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   Wind 13.0
   Wireless Bitmap 13.0.1 (13.0.1.3 20131024.r.34 2013/10/24:21:00:00)
   ZigZag 13.0
Optional and third party plug-ins:
   ICO (Windows Icon) NO VERSION
Plug-ins that failed to load: NONE
Flash:
   Mini Bridge
   Cut and Slice me
   Kuler
Installed TWAIN devices: NONE
If anyone has ANY suggestions, please let me know. I am a web designer and depend heavily on Photoshop working properly. Thanks!

After posting the question, I realized that NT is just the family of OS (Windows 8.1). I seemed to have solved my problem... for now. I went to startup programs and disabled a couple of programs from opening on start. They were related to the Spoon.net application. After restarting, things seem to working fine again.
I hope this at least helps someone else.

Trying to create a Photomerge in Bridge, when the files open in Photoshop ( small jegs ) , I get a error message of " Unable to process latte files " / " null is not an object "

Trying to create a Photomerge in Bridge, when the files open in Photoshop ( small jegs ) , I get a error message of " Unable to process latte files " / " null is not an object "
Please help

Wait a second, Photoshop can make lattes now? Personally I prefer my coffee black, but man have I been under-utilizing this program.

Unable to start Photoshop CS6 - could not open a scratch file because the file is locked (Windows)

When I first installed Adobe Photoshop CS6 I was unable to run Photoshop or Bridge CS6. Photoshop would give me an error about "could not open a scratch file because the file is locked. If I ran either of these programs as an administrator they would run without issue, this led me to believe that there was a permission issue somewhere. After some digging I found out the both Bridge and Photoshop try to create a temp file (similiar to Photoshop Temp2777223910092) on the c:\ drive of the computer. In my case the user that I was logged in with did not have access to write to the root of the C:\ drive. Note that you run the program as the administrator and change the scratch disk location as that changes the preference for the administrator user and not the user that you are currently logged in as.
To get around this issue I first had to give the user that I was logged on with write permissions to the root of the C:\ drive. Next try and run Photoshop, you will get an error another error about the scratch disk and about and invalid or missing setting file. To correct this you need to have run Photoshop as an administrator, next you can go to Users\Admin\AppData\Roaming\Adobe\Adobe Photoshop CS6\Adobe Photoshop CS6 Settings and copy Adobe Photoshop CS6 Prefs and/or Adobe Photoshop X64 CS6 Prefs to Users\<your logged in username>\AppData\Roaming\Adobe\Adobe Photoshop CS6\Adobe Photoshop CS6 Settings.
Photoshop and bridge should now start up with no issues.
I hope that this can help others out there as this caused me a great deal of frustration when upgrading to CS6.

station_two wrote:
OK, here comes the explanation of what the scratch disk does and why it's optimal to have it on a physically separate internal drive (not partition!) other than your boot drive
I probably shouldn't say anything since it could complicate this thread, but the rules of thumb can be different under special circumstances when SSD is involved.
IF you have a LOT of empty space on your SSD-based system drive, then Photoshop can actually work great with it's scratch setting pointed at the system drive. This is because a) SSD transfers are much faster than spinning hard drives and b) there's no seek time, so simultaneous transfers to/from scratch and swap files aren't devastating to performance, and you can see a net gain because of the increased I/O throughput over what's possible using a separate spinning drive for scratch.
But if you don't have a huge amount of free space (hundreds of GB) on the system SSD, it's definitely better to use a separate drive, as station_two has said.
Also, up to about a year or so ago, you had to try to severely limit write activity to your SSD drive, since you could actually wear them out by repeated high data write activity. That's pretty much a non-issue now with the advent of things like the SandForce in-drive controller that does wear-leveling inside the drive. Modern drives will last 10 years or more in normal typical use, without special consideration.
As it turns out, making a RAID array of SSDs is a great way to boost performance across the board, have bunches of free space, and ensure even the heaviest usage doesn't shorten the drive life. I have done so, creating a 2 TB system drive C: made from 4 SSDs and Photoshop's swap file (and pretty much everything else) pointed to C:. This system flies, and I can barely tell when Photoshop and/or Windows "goes virtual" and starts using its scratch/swap files heavily. I don't even notice Photoshop auto-saves.
Sorry for the SSD diversion.
Back on topic:
Pretty much everyone who's successfully using a computer - Mac and PC users alike - comes to realize after a while that the task of integrating things on their computers and making everything work falls on THEM, not the developers of applications like Adobe. Some applications pose unique challenges, but to think you can just throw up your hands and try to make it someone else's problem when something goes wrong simply isn't a viable strategy. Maybe that's how things should be, but it's not how it is.
For those of you struggling to get Photoshop to run properly, bear in mind that it's on you to get things working. It works for most folks. It could be a configuration or setup choice you've made that may need revisiting, or some kind of restorative activity that you need to do, or even something very minor like clearing your Photoshop preferences, but it may well take your learning new things and doing things you didn't think you'd have to do to get back to where you can edit photos. It's no one's problem but your own.
So let us here on the forum help you - when we say to do something, try it. We're not here to jerk you around; we're users just like you who have already found the ways to make things work, and we'd like to help you do the same.
-Noel

Clicking JPEG icon launches Photoshop but doesn't open file

I run an IMAC Power PC G5 with Tiger 4.11 and recently did a system "archive and install". My JPEG files can only be opened within PhotoshopCS with Command+O. Double clicking an icon from the finder launches Photoshop but does not open the file. Neither does dragging icon on to application icon in the dock.
I ran the disk utility to verify and repair preferences and repair disk.
I reset "Launch Services". Then, I trashed "Adobe Photoshop CS Settings" and relaunched the program -- no change.
Other files (ai, pdf, etc.) open fine. I'm only having trouble with PhotoshopCS.
Jules

This is covered in the FAQs of this forum.

Photoshop Freeze on File Open

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