Photoshop freezes after opening
My Photoshop CS6 was working fine up until 3 days ago. Now it appears to open but immediately drops to the bottom of the desktop screen, showing only the Photoshop toolbar. When I try to click on any of the buttons it beeps and nothing works. I then have to use the Task Manager to close the application.
I have tried re installing it but the same problem occurs.
Please advise me as I desperately need to use Photoshop to complete some assignments. Thanks
Hi
Thank you for your response. I tried what you suggested but photoshop disappeared . I went to task manager and closed the photoshop program which was running- not sure how this happened as it didn't seem to open! When I went to open PS again it worked!!! So thank you!
Sent from my iPad
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Hi,
I would really appreciate if someone could help me troubleshoot my issue; Adobe Photoshop CS4 crashes almost immediately after I open it. This problem suddenly started occurring. I hadn't used Photoshop for maybe a month, but before then it was fine.
Thank you!
Report below:
Process: Adobe Photoshop CS4 [1326]
Path: /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4
Identifier: com.adobe.Photoshop
Version: 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]) (11.0)
Code Type: X86 (Native)
Parent Process: launchd [73]
Interval Since Last Report: 412 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 15 sec
Per-App Crashes Since Last Report: 1
Date/Time: 2011-04-24 12:34:24.717 +0200
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: 81EA6B19-0012-4B05-ADB0-9532601F0C2D
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: 0x000000000000000a, 0x0000000026913bb8
Crashed Thread: 0
Thread 0 Crashed:
0 libSystem.B.dylib 0xffff07c2 __memcpy + 34 (cpu_capabilities.h:246)
1 ...ple.ApplicationServices.ATS 0x945aa948 GetDataFontFragment + 240
2 ...ple.ApplicationServices.ATS 0x945d9176 FTDataForkReadTableBytes(privateFontObjectRecord const*, sfntDirectoryEntry*, unsigned long, unsigned long, void*) + 134
3 ...ple.ApplicationServices.ATS 0x945c10ac _eFOReadTableBytes + 204
4 ...ple.ApplicationServices.ATS 0x945c0fb8 _eFOGetFontTable + 116
5 ...ple.ApplicationServices.ATS 0x945c0f2d FOGetFontTable + 97
6 com.apple.QD 0x93e7b78f FMGetFontTable + 85
7 AdobeCoolType 0x0315a13d 0x313e000 + 115005
8 AdobeCoolType 0x03144f6d 0x313e000 + 28525
9 AdobeCoolType 0x0325fa81 CTCleanup + 854869
10 AdobeCoolType 0x032987f9 CTCleanup + 1087693
11 AdobeCoolType 0x0329905e CTCleanup + 1089842
12 AdobeCoolType 0x032996b9 CTCleanup + 1091469
13 AdobeCoolType 0x03293f32 CTCleanup + 1069062
14 AdobeCoolType 0x032947f7 CTCleanup + 1071307
15 AdobeCoolType 0x03294f28 CTCleanup + 1073148
16 AdobeCoolType 0x0326ffbf CTCleanup + 921747
17 AdobeCoolType 0x032700e1 CTCleanup + 922037
18 AdobeCoolType 0x03260c3f CTCleanup + 859411
19 AdobeCoolType 0x0314d065 0x313e000 + 61541
20 AdobeCoolType 0x031f0502 CTCleanup + 398806
21 AdobeCoolType 0x031ce6d8 CTCleanup + 260012
22 AdobeCoolType 0x03187938 0x313e000 + 301368
23 com.adobe.Photoshop 0x00dbba8f 0x1000 + 14396047
24 com.adobe.Photoshop 0x01036da1 0x1000 + 16997793
25 com.adobe.Photoshop 0x00f8fc8b 0x1000 + 16313483
26 com.adobe.Photoshop 0x00f9993b 0x1000 + 16353595
27 com.adobe.Photoshop 0x00f4ed86 0x1000 + 16047494
28 com.adobe.Photoshop 0x00f34572 0x1000 + 15938930
29 com.adobe.Photoshop 0x00f22365 0x1000 + 15864677
30 com.adobe.Photoshop 0x00eab275 0x1000 + 15377013
31 com.adobe.Photoshop 0x00eaf244 0x1000 + 15393348
32 com.adobe.Photoshop 0x00eaf62e 0x1000 + 15394350
33 com.adobe.Photoshop 0x00eb0b73 0x1000 + 15399795
34 com.adobe.Photoshop 0x00e1d7c8 0x1000 + 14796744
35 com.adobe.Photoshop 0x00e1db82 0x1000 + 14797698
36 com.adobe.Photoshop 0x00df1284 0x1000 + 14615172
37 com.adobe.Photoshop 0x008c581f 0x1000 + 9193503
38 com.adobe.Photoshop 0x008c5ce4 0x1000 + 9194724
39 com.adobe.Photoshop 0x008fefed 0x1000 + 9428973
40 com.adobe.Photoshop 0x008ff577 0x1000 + 9430391
41 com.adobe.Photoshop 0x008ebbcd 0x1000 + 9350093
42 com.adobe.Photoshop 0x01323ade AWS_CUI_SetFileName(long, adobe::aws::gen::String<unsigned short>&) + 660562
43 com.adobe.Photoshop 0x0007cebf 0x1000 + 507583
44 com.adobe.Photoshop 0x0006768d 0x1000 + 419469
45 com.adobe.Photoshop 0x0006396f 0x1000 + 403823
46 com.adobe.Photoshop 0x00064124 0x1000 + 405796
47 com.adobe.Photoshop 0x000642b3 0x1000 + 406195
48 com.adobe.Photoshop 0x0006260f 0x1000 + 398863
49 com.adobe.Photoshop 0x00220a8a 0x1000 + 2226826
50 com.adobe.Photoshop 0x00220b16 0x1000 + 2226966
51 com.adobe.Photoshop 0x00003cf2 0x1000 + 11506
52 com.adobe.Photoshop 0x00003c19 0x1000 + 11289
Thread 1:
0 libSystem.B.dylib 0x926169c6 kevent + 10
1 libSystem.B.dylib 0x92617155 _pthread_start + 321
2 libSystem.B.dylib 0x92617012 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x925e62ce semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x926182c6 _pthread_cond_wait + 1267
2 libSystem.B.dylib 0x9265d539 pthread_cond_wait + 48
3 com.adobe.amt.services 0x04b79552 AMTConditionLock::LockWhenCondition(int) + 46
4 com.adobe.amt.services 0x04b74995 _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 115
5 com.adobe.amt.services 0x04b795b0 AMTThread::Worker(void*) + 20
6 libSystem.B.dylib 0x92617155 _pthread_start + 321
7 libSystem.B.dylib 0x92617012 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x925ed46e __semwait_signal + 10
1 libSystem.B.dylib 0x92617dcd pthread_cond_wait$UNIX2003 + 73
2 libGLProgrammability.dylib 0x93641b32 glvmDoWork + 162
3 libSystem.B.dylib 0x92617155 _pthread_start + 321
4 libSystem.B.dylib 0x92617012 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x925e62da semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x9297b47b MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x1d677eff 0x1d648000 + 196351
3 ...ple.CoreServices.CarbonCore 0x92968057 PrivateMPEntryPoint + 56
4 libSystem.B.dylib 0x92617155 _pthread_start + 321
5 libSystem.B.dylib 0x92617012 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x925ed46e __semwait_signal + 10
1 libSystem.B.dylib 0x92617dcd pthread_cond_wait$UNIX2003 + 73
2 ...ple.CoreServices.CarbonCore 0x92969e7f TSWaitOnCondition + 126
3 ...ple.CoreServices.CarbonCore 0x92948cd2 TSWaitOnConditionTimedRelative + 202
4 ...ple.CoreServices.CarbonCore 0x92969afc MPWaitOnQueue + 208
5 AdobeACE 0x027c138d 0x2790000 + 201613
6 AdobeACE 0x027c0d85 0x2790000 + 200069
7 ...ple.CoreServices.CarbonCore 0x92968057 PrivateMPEntryPoint + 56
8 libSystem.B.dylib 0x92617155 _pthread_start + 321
9 libSystem.B.dylib 0x92617012 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x925e63a6 mach_wait_until + 10
1 libSystem.B.dylib 0x9265d3ad nanosleep + 314
2 com.adobe.PSAutomate 0x1ff34755 ScObjects::Thread::sleep(unsigned int) + 143
3 com.adobe.PSAutomate 0x1ff347b5 ScObjects::Thread::wait(unsigned int) + 23
4 com.adobe.PSAutomate 0x1ff25502 ScObjects::BridgeTalkThread::run() + 332
5 com.adobe.PSAutomate 0x1ff34a77 ScObjects::Thread::go(void*) + 239
6 libSystem.B.dylib 0x92617155 _pthread_start + 321
7 libSystem.B.dylib 0x92617012 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x926356fa select$DARWIN_EXTSN + 10
1 libSystem.B.dylib 0x92617155 _pthread_start + 321
2 libSystem.B.dylib 0x92617012 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xffff07a0 ebx: 0x945aa869 ecx: 0x00000002 edx: 0x00000008
edi: 0x20f2621c esi: 0x26913bb8 ebp: 0xbfff1eb8 esp: 0xbfff1eb0
ss: 0x0000001f efl: 0x00010202 eip: 0xffff07c2 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x26913bb8
Binary Images:
0x1000 - 0x19aefdf +com.adobe.Photoshop 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]) (11.0) <2bf522dfa6d6481998620425c31670c8> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4
0x207f000 - 0x2084fff org.twain.dsm 1.9.3 (1.9.3) /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
0x208d000 - 0x246701f +com.adobe.linguistic.LinguisticManager 4.0.0 (7863) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x251b000 - 0x2715fcf +AdobeOwl ??? (???) <4cca2c7b48964ddaa14b725fb0c202b5> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x2790000 - 0x289dfff +AdobeACE ??? (???) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x28bb000 - 0x2c85fef +AdobeMPS ??? (???) <277e01a3cac34fa9a5914bc0a5bc125a> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x2d14000 - 0x2d74fc7 +AdobeXMP ??? (???) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x2d83000 - 0x307efff +AdobeAGM ??? (???) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x313e000 - 0x33d1fc7 +AdobeCoolType ??? (???) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x3455000 - 0x346efff +AdobeBIB ??? (???) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x3478000 - 0x3499ff7 +AdobeBIBUtils ??? (???) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x34a6000 - 0x34c1ff9 +AdobePDFSettings ??? (???) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/AdobePDFSettings
0x34db000 - 0x34ffff6 +AdobeAXE8SharedExpat ??? (???) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExpa t
0x3512000 - 0x359f2cb +libicucnv.dylib.36.0 ??? (???) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/ICUConverter.framework/Versions/3.6/libicucnv.dylib.36.0
0x35cc000 - 0x35e780f +libicudata.dylib.36.0 ??? (???) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/ICUData.framework/Versions/3.6/libicudata.dylib.36.0
0x35ea000 - 0x37a0ff4 +com.adobe.amtlib amtlib 2.0.1.10077 (2.0.1.10077) <cb2ec3bf67714dabbf296775fb6f9608> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x37d7000 - 0x3867fc3 +WRServices ??? (???) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x39e9000 - 0x39edffc +com.adobe.AdobeCrashReporter 2.5 (3.0.20080806) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
0x39f3000 - 0x3a0ffd7 +com.adobe.LogTransport 1.0 (1.0) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/LogTransport.framework/Versions/A/LogTransport
0x3a1a000 - 0x3aeffdd +FileInfo ??? (???) <f0932f89fc984ba9b4f2c58d0e71d3c1> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
0x3b20000 - 0x3b77fff +aif_core ??? (???) <b4dcb439e1eeabe3bd122c42e980366b> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/aif_core.framework/Versions/A/aif_core
0x3b8f000 - 0x3bacffd +data_flow ??? (???) <8e452b6f803239d8eb5c49a4e31cb988> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/data_flow.framework/Versions/A/data_flow
0x3bd8000 - 0x3c51fff +image_flow ??? (???) <498a857df8c6f9e0c92fbc3ec8680ed0> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/image_flow.framework/Versions/A/image_flow
0x3cb7000 - 0x3cc7fff +image_runtime ??? (???) <f379a95229831e44676dbbd8259f131a> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/image_runtime.framework/Versions/A/image_runtime
0x3cdc000 - 0x3e9bffe +aif_ogl ??? (???) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/aif_ogl.framework/Versions/A/aif_ogl
0x3f4c000 - 0x444afc3 +AdobeOwlCanvas ??? (???) <fcb2d1a31f6e41828e2cd0b23572d285> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeOwlCanvas.framework/Versions/A/AdobeOwlCanvas
0x4593000 - 0x4665fe7 +AdobeAXEDOMCore ??? (???) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
0x4719000 - 0x477bfe7 +com.adobe.PlugPlug 1.0.0.73 (1.0.0.73) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/PlugPlug.framework/Versions/A/PlugPlug
0x47dc000 - 0x4823fc7 +com.adobe.adobe_caps adobe_caps 2.0.99.0 (2.0.99.0) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
0x4833000 - 0x4872fff com.apple.vmutils 4.1 (104) <2fcd53ce313bb6050bfaf0ac6c1b5ead> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x4b46000 - 0x4b47fe1 com.apple.textencoding.unicode 2.2 (2.2) <542f2b8930d6bdf16c318ffea541acab> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x4b59000 - 0x4bfafc3 +com.adobe.amt.services AMTServices 2.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:31:09) (2 . 0) <31e82904c3c2424ea1aea5efadbb19b8> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/amtservices.framework/Versions/a/amtservices
0x4dc6000 - 0x4dd4feb libSimplifiedChineseConverter.dylib ??? (???) <68f130a585c3f580d166ef7cbbf47e69> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x4dd9000 - 0x4debfff libTraditionalChineseConverter.dylib ??? (???) <6108541a452ff07d2f67db4a488b9d22> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0x4def000 - 0x4df0ff3 ATSHI.dylib ??? (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/ATSHI.dylib
0x4df8000 - 0x4df8ffd libmx.A.dylib ??? (???) /usr/lib/libmx.A.dylib
0x196d9000 - 0x196e6ff7 +com.adobe.asneu.framework asneu version 1.6.2f01 (1.6.2) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/asneu.framework/Versions/a/asneu
0x1b60f000 - 0x1b611ffa +Adobe Unit Types a2.0.0 (2.0.0) /Library/ScriptingAdditions/Adobe Unit Types.osax/Contents/MacOS/Adobe Unit Types
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0x96f7e000 - 0x96fdbffb libstdc++.6.dylib ??? (???) <04b812dcec670daa8b7d2852ab14be60> /usr/lib/libstdc++.6.dylib
0x96fe2000 - 0x96fe2ffa com.apple.CoreServices 32 (32) <2fcc8f3bd5bbfc000b476cad8e6a3dd2> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x97087000 - 0x970afff7 com.apple.shortcut 1.0.1 (1.0) <37e4b08cfaf9edb08b8682a06c4ec844> /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
0x970b0000 - 0x97160fff edu.mit.Kerberos 6.0.13 (6.0.13) <e3baa3d7b3ca7fa92082958af0b36973> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x97193000 - 0x972c6fe7 com.apple.CoreFoundation 6.5.7 (476.19) <a332c8f45529ee26d2e9c36d0c723bad> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x97484000 - 0x974deff7 com.apple.CoreText 2.0.4 (???) <c7a222be1b51a9954eae716adbd5626a> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.f ramework/Versions/A/CoreText
0x974df000 - 0x975aafef com.apple.ColorSync 4.5.3 (4.5.3) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
0x975ab000 - 0x975bbffc com.apple.LangAnalysis 1.6.5 (1.6.5) <d057feb38163121ffd871c564c692804> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalys is.framework/Versions/A/LangAnalysis
0xb0000000 - 0xb0006ff8 com.apple.carbonframeworktemplate 1.3 (1.3.12) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0xba300000 - 0xba301fff libCyrillicConverter.dylib ??? (???) <374901b25e8f57052f4bf1505d069ff2> /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
0xba500000 - 0xba501ffb libGreekConverter.dylib ??? (???) <3f97cb41828997a97f430e9c71636c44> /System/Library/CoreServices/Encodings/libGreekConverter.dylib
0xba900000 - 0xba916fff libJapaneseConverter.dylib ??? (???) <b9aea83b1cd97f3230999ebfcbf63e7c> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0xbab00000 - 0xbab21fe2 libKoreanConverter.dylib ??? (???) <bc0bb2eed0f4558f07bbaa812d79371b> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
0xbb500000 - 0xbb500fe3 libThaiConverter.dylib ??? (???) <69cd2de2a67c5224ac2ab373e47ee84b> /System/Library/CoreServices/Encodings/libThaiConverter.dylib
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib1) You didn't install the updates for Photoshop - go do that now.
2) You're crashing in an OS routine related to fonts, so you probably have a corrupt font installed. Unfortunately, Apple is only fixing their font bugs in 10.6. -
Photoshop freezes after a few minutes
Hi,
I'm working on a Intel coRe 2 CPU at 2.33 GHz with 3.25 GB of RAM. I opena file in photoshop, then open another and it freezes up. I've already set my scratch disks to the C drive, can anyone tell me why it's doing this?
Thanks,
StanI don't have a dedicated drive or partition. I usually always set it to C and it works fine. Does anyone know if there are issues with more than 2 GB of RAM and PS?
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My MacBook Pro freezes after opening any application or trying to update
HELP!
I haven't used my mac for a while and when I booted it up, I did all my usual things when I didn't use my mac for a long time, like opening software update. But software update froze after trying to download a firmware and iTunes update. I thought this was bad luck so I did a hard shut down and restarted the computer after 5 min. When I got back on I reran software update and the same thing happened. I did another hard restart and didn't run software update, but with every other application it froze as well!
I ran extended hardware tests that didn't come up with anything. I took my Mac to be serviced but they couldn't detect the problem. I reinstalled OSX from the disc and didn't work either.
When it freezes all animations are not stopped, like the progress bar animation. But the dock doesn't magnify when I hover over it, nor does the toolbar at the top work. It just does the spinning cursor when I move the mouse over the desktop.
Now I can't even open the settings and change something without it freezing, nor could I use it for more than 3 minutes.
Help will be greatly appreciated!HELP!
I haven't used my mac for a while and when I booted it up, I did all my usual things when I didn't use my mac for a long time, like opening software update. But software update froze after trying to download a firmware and iTunes update. I thought this was bad luck so I did a hard shut down and restarted the computer after 5 min. When I got back on I reran software update and the same thing happened. I did another hard restart and didn't run software update, but with every other application it froze as well!
I ran extended hardware tests that didn't come up with anything. I took my Mac to be serviced but they couldn't detect the problem. I reinstalled OSX from the disc and didn't work either.
When it freezes all animations are not stopped, like the progress bar animation. But the dock doesn't magnify when I hover over it, nor does the toolbar at the top work. It just does the spinning cursor when I move the mouse over the desktop.
Now I can't even open the settings and change something without it freezing, nor could I use it for more than 3 minutes.
Help will be greatly appreciated! -
Photoshop freezes when opening an existing file
Been using Photoshop for years 10.1.1 on OS 10.4.11. Now I can't open any file. Automatic update from Apple was run two days ago: JAVA Release 8 and Security Update 2009-001 (Intel). Could this have created the problem? If so, what do I do now?
I still advocate Repairing Permissions (with Apple's Disk Utility) before AND after any system update or upgrade, as well as before AND after installing any software that requires an installer that asks for your password.
I have seen software installations go sour because the installer did not find everything as and where it should be.
I have also seen software installations go bad because the installer did not clean up after itself properly and did not leave everything as and where it should be.
This is just my own personal opinion and practice based on my own observations. Others may disagree and that's OK. I can only base my routines and my advice to others on my own experience and conclusion. I don't pretend to know why others believe otherwise.
Repairing Permissions after the fact (i. e. not immediately before and after an install) may NOT help. Try it anyway, though.
====
Additionally, if your machine does not run 24/7 so that it runs the daily, weekly and monthly Cron Scripts in the middle of the night as intended by Apple, run Cocktail (shareware) as well.
Cron Scripts are maintenance routines designed by Apple to run on a daily, weekly and monthly basis in the middle of the night.
If you don't run them, you WILL run into trouble, sooner rather than later.
Here's an excerpt from the Apple tech doc http://docs.info.apple.com/article.html?artnum=107388
Mac OS X performs background maintenance tasks at certain times if the computer is not in sleep mode. If your computer is shut down or in sleep at the designated times, the maintenance does not occur. In that case, you may want or need to run these manually.
Mac OS X periodically runs background tasks that, in part, remove system files that are no longer needed. This includes purging older information from log files or deleting certain temporary items. These tasks do not run if the computer is shut down or in sleep mode. If the tasks do not run, it is possible that certain log files (such as system.log) may become very large.
Also, from: http://docs.info.apple.com/article.html?artnum=106978
The disk activity generated by find is a normal part of file system maintenance, used for tasks such as removing invisible temporary files that are used by the system. It is scheduled to occur early in the morning at 03:15 everyday, 04:30 on Saturdays, and 05:30 on the first day of each month.
NOTE:
There have been comments to the effect that Apple "fixed" this in 10.4.2 and later versions of the OS, but I have not been able to verify this to my satisfaction. The reference in the 10.4.2 release notes are far from explicit on this subject.
Other, more reliable reports indicate that this seems to have been fixed in the current version of Leopard.
In any event, Repairing Permissions and/or running the Cron Scripts cannot hurt.
If you have DiskWarrior, run it regularly too.
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