Photoshop freezes shortly when changing tools

Whenever I try to change my tool to one of the tools that is hidden behind another tool Photoshop freezes for a short time. However, when I change to the tool using the shortcut (for example Shift + I for one of the tools behind the Eyedropper) Photoshop doesn't freeze at all. This becomes quite annoying when you have to change tools a lot.. I made a video showing the problem:
http://vimeo.com/30238266
Yesterday I found a similar problem in Illustrator, when I click to select an object Illustrator freezes for a short time. However, when I immediatly drag the object when I click it, Illustrator doesn't freeze. Video of this:
http://vimeo.com/30238365
I sort of learned to work around these problems, but it's still annoying and takes a bit more time.
Anyone has a clue on how to fix this problem?
I tried several things:
- Reinstalling the whole CS5 Master Suite
- Deleting every single file that has something to do with Adobe and reinstall
- Disabling OpenGL Drawing
I'm running OS X 10.7.1 on a Macbook Pro 13" 2011 with a Kingston V+100 SSD.
The problem already occurred when I was still using 10.6 with a HDD instead of a SSD, so the OS or SSD shouldn't be the problem I guess.

No plugins or utlities, it's a clean install at the moment.
EDIT: I found the problem. A little application called RightZoom caused the problems in Photoshop and Illustrator. After turning this application off everything worked as normal.

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    But this test is only good as circumstantial evidence because the freezes are somwhat random. They mosly happen after I have been working with a large file for quite some time but some times it can happen very quickly, maybe 25 or 30 minutes.
    Bye the way I really enjoy the humor, the Mac people are very serious people.
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    We PC users have been given no such expecatations. THANKS NOEL
    Oh, don't worry about them mean old grumpy PC wanna be Mac peoples. Gota luv it THANKS dec9
    and Eight thousand dollar papper weight says it all. THANKS $8000paperweight.
    (3) the memory, CPU and mother board can not be ruled out  completly, just yet
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    The motherboard can not be rulled out by any tests that I know of other then process of elimination which is at the heart of all sound diagnostics.
    I downloaded a utility that is helpful called (Cupid Z) that gives real time monitoring and idenification of components.All the voltages seem fine.A.
    I hope I will be able to up load the screen shots so you all can have a look see.
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    I do have the option to install Photoshop on a third computer that has most of the same components but has a different Intel CPU. this would rull out any compatability issues (CPU with the Board) but if that were the case I dought that every other progrem under the sun works fine except Photoshop.
    dec9, I did delete the prefs on the 32bit system but I have not had time to test the operation of Photoshop as of yet.
    Lastly I will try to upload the screen shots of (Cupid Z) you will see that the latencys and the frequency are correct. Under the SPDscreen the plausible timinigs for verious common frequencies are given,, all seem to be with in range. The lantency are inside the spec.given by Corsair;s website
    Asus provides a utility that allows you to monitor Temptures and voltages and I hope to send you a screen shot of this and you can see that they all are correct.
    I would like to send the event log but I am not sure how to do that if someone could give me the 411 on how to do this I will send them to you I have saved the errors in several file formats but I cant see how you cold read them on this little page Thanks again POBOX119 signing off

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