Photoshop hangs recovering file

Photoshop froze while working on a file. I did Ctrl-Alt-Del. When I reopen PS it tries to recover that file but it just hangs. I've tried closing and reopening and it still tries to recover it. I even rebooted and it continues to try to recover. At this point, I don't even care about restoring the file. I just want to open photoshop! Is there any way I can clear the file it's trying to recover. Temp files?

Try a Prefs reset. Hold down Ctrl-Alt-Shift while starting Photoshop and accept the reset.
It might be a good idea to make duplicates of important files you are working on every 10-15 minutes. Storage is inexpensive and I don't know what to tell someone whose 75-layer/300 MB project suddenly got corrupted.
Gene

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Photoshop CC 2014 Crashing on Startup (Recovering Files)

Since installing an OSX update (10.9.4), Photoshop won't finish starting. It tries recovering files it had open, then hits a PSD which it did not have the fonts for and exits.
No idea how to find the log file or clear this from happening, totally unusable
And suggestions?

Okay... so anyone else in this situation - to me it is a bug when it tries to resolve missing fonts - so does need investigating...
So I removed the offending recovery file under:
~/Library/Application Support/Adobe/Adobe Photoshop CC 2014/AutoRecover
Starts up fine now.

Is there a way to undo after Photoshop has frozen and you are working with a recovered file?

so this is exactly what happened...
I had been working on an edit for way too long and of course i didnt save it the entire time because im terrible i guess, I wanted to see what the deal with Lens Flare was so i went Filter>Render>Lens Flare to check it out. I hated it and immediately removed the flare with no problems. Then I was going to go back to Lens Flare to see if i could adjust it into something sort of decent but i accidentally went Filter>Render>Lighting Effects and it locked my Photoshop up (yes my computer sucks). I then started to panic because of the extensive amount of time i put into this edit without saving it. I opened Photoshop and thankfully it loaded up the recovered file i was working on. Unfortunately it has the terrible lens flare from my first attempt attached to it and im not able to undo or anything. Is there anything i can do to get rid of the lens flare? any help is welcomed. thank you so much for your time

Have you applied the Lens Flare destructively on the single Layer in the file?

Tap function doesn't work, recovered files in bin etc

Hi
I'm using Mac Book Pro 13' - Mac OS 10.6.8
1) Every time, I switched on my laptop, the one finger (tap to click) function doesn't work (although I have set it up).
I have to go to 'systems preferences' to set it up again.
2) Why is there 'Recovered files' in the trash bin each I switched on my laptop? How to get rid of it?
3) Sometimes when I work using Word 2011, it takes a long time to save (the little icon will be swirling and swirling) and then I had to force quit and lose unsaved info. Why does this happen and how to avoid it from happening?
Pls help me. I'm in the middle of my thesis submission and urgently need solutions to my Mac problems. Thanks!

Reinstall Photoshop. That often fixes the issue.

Recovering files time machine deleted

Is there a way to recover files from a back up that time machine deleted? I was in the middle of recovering files then the computer just hanged so I had to force shutdown. When I booted up again, I can't find any of my documents in ALL of the time machine backups previously created.
Please help. Thanks

You might be able to use SubrosaSoft FileSalvage to recover the files. You can run it in demo mode first to see what files, if any, it will be able to recover from the disk. With the restricted privileges of the TM disk I'm not sure if it will work but worth a try.
Sometimes it might be best to not force quit but let it run for what may seem a extraordinarily long time. Were you about to use any other application during that time? If it happens again run Activity Monitor to see what's taking up the computer's effort. It just might be chugging along and not actually hung. TM is CPU heavy.

Recovered file folder in trash

I have checked the forum and there are similar questions but... please help! still figuring out mac.
Situation: yes, I tried to load someone's copy of Adobe Photoshop which didn't work so I put the application in the trash.
Next, I bought a new Dreamweaver and installed it. All okay. (I suppose this is an Adobe question but when I open Dreamweaver, you get the welcome screen superimposed and see the actual desktop behind it. Don't know if this is normal.)
Now, I get this recovered file in the trash. If I remove it/empty trash, it reappears after starting up the computer. I dragged it to the desktop to open it...it opens with the Dreamweaver and looks blank. It says Zero KB size.
The file is: _xx41a7.TMP
How do I delete this or is this essential to Dreamweaver?
I intend to BUY the photoshop and want to be sure all is okay before installing it.
Thank you. I know I goofed with that photoshop.
(also, on the disk of the second hand Photoshop, I later saw a note: to safely uninstall, double-click the product installer in applications/utilities/adobe installers and select to remove components plus you need to Deactivate the Photoshop by choosing help, deactivate. I thought you could just move the app to the trash).

Nadia1,
I hope that your move over to the Mac has been as great as mine has. But, anyways lets get to the issues. I'm not sure about your superimposed question I've not opened Dreamweaver in a while, but if you mean its opening everything in little windows opposed to in Windows XP or Vista locking all windows into one then yes that is normal.
As for the recovered Files in the trash it is normal and is not. Applications use Temp. Files when they are in use and when the application is done running and is exiting its supposed to delete the files on there own. Sometimes they don't and when the computer restarts Mac moves the files to the trash. Its ok for you to empty them out. See http://docs.info.apple.com/article.html?path=Mac/10.5/en/8982.html for more details. To Empty the trash either (ctrl) click the Trash select Empty Trash, go into the Trash Folder and hit empty in the top right, or click on your desktop notice that Finder is now the name of the application in the top left of the screen click finder and select empty trash.
In my opinion it sounds as if everything is fine, so you should be ready to get photoshop.
As for removing Program files from the mac. It is acceptable to drag the application to the Trash and remove it, It does indeed remove the program from said computer. However most applications have setting files that they make on launch in order to provide you with a much smoother experience. I've found that if there is a Uninstaller bundled with the software I would recommend using it to remove the program. And if not there are some handy little programs out there that make removing a Program and all its setting files a snap. Off the top of my head there is Appzapper, and AppDelete. I personaly use AppDelete because it was free, but AppZapper has a neat user interface.
Also in deactivating an adobe program, I know with my CS3 bundle I bought it only comes with one license. And in order to use the application bundled with it you have to activate with Adobes servers. that way they know only one is in use. In order for someone else to use that copy of Photoshop, if you indeed did activate it, you will need to deactivate as it says in the instructions.
Hope that this helped you with your issues.

CS6 Beta ended by crash - How/Where to keep my Auto-Saved Recovered file ?

Hello,
I was working on Photoshop CS6 beta on Lion OSX since one month with no problem.
Yesterday seemed to be the last day of use (1st june annonced however) and Photoshop CS6 Beta shutted down since I was working on it.
On the re-opening it asks for a licence key so I try to buy one month rental on the e-shop but the 3 bank cards tested failed. So I gave a call to the commercial service and they told me that they do not take in charge rental but only full licence and that I can download the trial for one more month if I want to.
So, I will replace the beta by the trial.
But :
- How can I keep my Auto-saved Recovered file I was working on when crashing (pretty important work)
- Where the recovered file is saved on the hard-drive ? And, can I make it works whith CS6 non-beta ?
A lot of thanks in advance for your help.
Kind Regards

As I understand it - having not (fortunatley) had the opportunity to test this - if PS crashes and you have auto-save switched on, you need to re-launch PS and it will automatically open with the recovered file(s) in the state they were at when auto-save last saved them. Auto-save stores files temporarily in a special folder that's located at the same file path as your scratch disk location. (My scratch disk is at root level on a seperate drive, so it's easy to see the auto-save folder if I look there, but if you can locate your scratch disk, you should see the auto-save folder also.)
Of course, the fact that you can no longer open PS is going to present a problem here. I'm not sure if you could re-access the file via the trial version once that was installed and pointing to the same scratch disk area.
I might have got this wrong, but I think it's correct... Feel free to disprove my post!
M

OS re-install; previous systems; recovered files #1, #2....

Hi,
A while back I was one of those people who had problems with the Intel iMac hanging and never being able to boot up again after installing system updates.
I reinstalled the operating system twice...(and since then learned to download the system update from the site first and installing locally).
Couple question:
1) I have a two "Previous System" in my Macintosh HD, from the two re-installations, naturally. Is it safe to delete these folders?
2) I notice that I often have "Recovered Files" appearing in my trash bin. They just appear, and if I don't empty it out, they start piling up like Recovered files #1, #2, etc. Why is this happening?
3) Oh and a side question...the scroll on my Mighty Mouse doesn't work anymore. Any idea how long these are covered under warranty...and to answer my next question, should the warranty be short...is there another recommended mouse that has the same funcionality as the might mouse that can load the dashboard and zoom out to see all open windows at once?
Thanks!

1. Yes, you can delete the PSFs.
2. This will explain the recovered files in the Trash.
3. If you don't have an AppleCare warranty the mouse is covered for 1 year. Any multi-button mouse can replace it. One of the very best (but expensive) is the LogiTech MX Revolution. It retails for $99 but can be found cheaper if you shop. Get the shareware utility SteerMouse (VersionTracker or MacUpdate) to use with it to program the various controls. Avoid using the LogiTech software which can be problematic.
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HPG62-Reinstalled Windows & Sucessfully Recovered Files...Now What?

Hello,
Now that I have my recovered files, including program files and my documents I don't know what I should do. I'm using Windows 7 Home Premium 64bit.
I have reinstalled MS Office (did this and upgraded to the latest version of Office before the recovery) because at first I was trying to recover improperly. But now everything is there in C: System Recovery Documents.
I want the documents associated with the MS Office Suite to be back where they were, most importantly for Outlook; old mail, contacts, etc. as well for OneNote. I know that the Word and Excel files will open when I chose them.
When it comes to other programs, they are listed but I'm not clear what I should do with them and if I have to reinstall each program and then move particular files or not. ??? Most importantly for Adobe Photoshop and Acrobat Pro. Those folders are there, but the actual programs are not.
I don't want to make a mess of what's now new and clean on my system after the reinstall by just moving program files and potentially rendering programs inoperable.
I have found:
C:\System Recovery Files\2013-11-09 002654\C\Users\JP\AppData\Local\Microsoft\OneNote\14.0\OneNoteOfflineCache_Files
Do I move those somewhere?
Also found:
C:\System Recovery Files\2013-11-09 002654\C\Users\Jonah Page\Documents\Outlook Files
In there is a list of my email addresses saved as Outlook Data Files
I haven't tried to even open Outlook yet, or try to use old data files to restore my email accounts, and not sure if doing that would restore my old files withing Outlook.
Also, not as important but I would like to restore my old bookmarks in Firefox. Not sure how to make that happen either.
Any help would be greatly appreciated.
Thank you!

Vanessa,
It sounds like you want to Restore backups made using the Recovery Manager.
The following document explains how to do that:
Restoring Files that were Backed Up Using HP Recovery Manager (Windows 7)
The method is pretty straight forward, although the actual file recovery can take some time. How long it takes depends on the speed of your system plus the size and number of files that must be recovered (put back on your system).
My understanding is that the files will find their way back to the proper locations.
After you recovery the files that you backed up using the Recovery Manager, you may have to install some filework, programs, or data from your regular daily backups. Whether or not this is necessary depends on how much of your user and program environment you managed to capture when you made the Recovery Manager backup.
You might have more trouble with the Firefox bookmarks if you never bothered to back up your bookmarks. I always keep a separate "backup" and also an html Export of my Firefox bookmarks in case they are needed later. On the other hand, if you backed up your entire user account, the settings may fall back into place when you do the file recovery mentioned above.
For future reference:
Firefox > right-click in the clear area near the center-top of the browser >
CHECK the menu box >
Click on Bookmarks > Show all bookmarks > Click on "Import and Backup" >
Click on "Backup" >> select a location for the file and complete the backup
Next, Click on "Export" >> select a location, somewhere in your user account is fine >>
If you like, edit the name to include the date and maybe the name of the computer along with the date >>
Complete the export
Later, if ever needed, you can reverse the process and use Import to load the bookmarks back into FireFox (or any browser that can read the bookmarks.html file). Be careful about importing the file more than once - depending on your browser version, you might end up with duplicates.
One more hint: If your bookmarks tool bar lacks the entries after you Import the bookmarks file, open "All Bookmarks" > scroll down the list and look for "old Toolbar" or some such thing. Open that folder, highlight and copy the files in that folder up to the top of the list of book marks into the "new" (but empty) Bookmarks Toolbar. Poof! Your Toolbar bookmarks will show up.
There are no doubt Mozilla help files on this subject that make more sense than these hastily scratched notes. Smiling.
Extra Resource:
FAQ On Repairing Or Reinstalling The Operating System – XP, Vista, Windows 7
I hope this helps.
Click the Kudos Star!
It is a great “Thank You” to the HP Experts who are here to help!
Kind Regards,
Dragon-Fur

Photoshop hanging when saving for web

I have a problem with photoshop hanging when I try to save for web. The only way to get photoshop to respond is to end task
I have reinstalled photoshop but this didn't help. I am not sure where to look for log files to try and pinpoint what the problem might be.

Hi,
What version of photoshop and operating system are you using?
What are the pixel dimensions of the images your using in save for web?
Prior to photoshop cs6, photoshop save for web would sometimes be quite slow if your image was very large.
(larger than you might post on the web, such as a full size camera raw file)

Why do i keep finding recovered files in my trash! :(

Hello
I keep finding recovered files in my trash, either photos or documents
every time i quit photoshop, it goes 'it had quit unexpectedly' and has a little freeze action lol
is it cos of this
Does anyone else get it.
Thanks much

See Help- A folder called Recovered Files appears in my Trash.

Early 2011 MBP Recurring Issues (Safe Boot Startup, MerpAD Office365, Recovered files, etc.)

Hello,
I realize there are threads about Safe-Boot mode. And about MerpAD Office365 files. And about "Recovered files" folders in the trashcan.
But my early 2011 MacBook Pro is doing it all. And no one has been able to figure out why.
My MBP has been to the Genius Bar so many times the people there know me by first name, and remember every visit. To date, here's what's been done to it:
1. Hard drive wipe and re-install (thinking it was the software)
2. Replaced bluetooth keyboard and mouse (thinking it was a problem with Bluetooth)
3. Numerous in-store diagnostic checks (thinking it was the hard drive)
4. Replacement of memory chip, logic board, magsafe charger coupling, and battery (thinking it was a problem the Geniuses couldn't figure out)
Everything has, essentially, been replaced. Yet, it still starts in Safe Boot mode -- three times this week so far, each time taking 5-6 minutes to recover and restart so that I can use it.
Here's what I'm running:
Processor: 2.7 GHz Intel Core i7
Memory: 4GB 1333 MHz DDR3
Graphics: Intel HD Graphics 3000 384 MB
Software: Mac OS X Lion 10.7.5 (11G63)
I've owned Macs since the late 1990s. This is my third MacBook Pro. Nothing I've ever owned from Apple has ever been this prone to failure and frustration.
Can anyone help figure out what's going on with this machine?
Thank you in advance.
Bill

I'm having the exact same problem. Since installing Yosemite, my iMac (late-2013 model with 32GB of RAM) is constantly hanging ... the spinning beach ball pops up constantly. It pops up when I open files, it pops up when I open windows, it pops up when I close apps, it pops up when I open apps, etc., etc., etc. I've tried everything and can't get it to stop. And to make matters worse, I'm having the exact same problem on my 2010 iMac. It's driving me nuts.

How do i Secure & recover file from shared folder

Hi All,
I have Windows server 2008 R2 environment and one shared folder created on this with restricted permission by file sharing & security, now 1. I want to add one more restriction that owner of the folder should not able to delete that file? If this is
not available with Microsoft then
2. How do i recover file which deleted from MAP drive...
Please help me to resolve this issue...
Kalpesh Chauhan

As to your first problem, I am not so familiar. But, as to the second problem, I think I can help.
In fact, I have ever also accidentally deleted my hard drive files. In order to re-access them, I have also posted my question in forums, just like you. Fortunately, after browsing many related answers and threads, I just know that a third
party data recovery program can be a good chance to go on.
So, I follow some instructions in these forums and select three drive recovery freeware to go on, including Recuva, iCare Data Recovery Free and TestDisk and so on.
Finally, I have restored all my needed data back successfully with these freeware.
So, I hope it will also help you out.
PS: Never forget to back up everything important on different hard drives or places in case of any similar data recovery problems in the future.

Could not initialize Photoshop because the file is locked

I have the problem where you get the Could not initialize Photoshop because the file is locked, where the solution was to fix the properties in the jpg. I did that and tried the Ctrl-Alt-Shft thing too. I pressed them in time and got the message to delete the settings. When I click yes, I still get the "file locked" message. If it is the scratch disk setting problem, I can't get PS open to change it. This problem started when I was opening a locked jpg from a relative. (Now none of my previous pics will open either). Any other ideas other than these that are already listed in the forums? Thanks for any help.
Technical: Windows XP 5.1, HP7680, Photoshop CS2, 2g ram, more than enough work drives. (no Vista)
Sequence of events: 1) recd a jpg from a relative in an email and saved it to hard drive. 2) with Photoshop unopened, I rt clkd on the jpg and chose "open with CS2". 3) PS started loading and then stopped with the "file locked" msg. Clkd on OK and PS closed. 4) tried to open PS from the shortcut (and from explorer) and got same result. 5) researched the problem and then used the Ctrl-Alt-Shft approach, got the window that asks to "delete settings" and chose ok, PS closed again. 6) went to the jpg and displayed properties and saw "This file came from another computer and might be locked....", so I clicked "unblock". 7) retried step 2, then 4 with same results. 7) tried to open an old jpg with step 2 and same result (got file locked msg). 8) no longer can bring up the "delete settings" window with the the Ctrl-Alt-Shft approach as it looks like it deleted the settings the 1st time.
Any ideas???? Thanks again.

Bob,
I do not know why a locked JPG would mess up PS. I could see if you always tried to launch PS, by dbl-clicking on the JPG in Windows Explorer, but not from your Desktop shortcut, or from the PS.exe file.
For the locked file, there is a freeware utility, Unlocker. I do not have a URL handy, but Google should find it for you. It has worked on some network assets, that seemed to lock up on me.
Good luck, though this might not address your PS launch issue.
Hunt

I am suddenly unable to open my pictures in Adobe Photoshop. It gives the following message: The document "Tina-19.jpg" could not be opened. Photoshop cannot open files in the "Adobe Photoshop JPEG file" format. What does this mean? I have opened my phot

I am suddenly unable to open my pictures in Adobe Photoshop. It gives the following message: The document “Tina-19.jpg” could not be opened. Photoshop cannot open files in the “Adobe Photoshop JPEG file” format.
What does this mean? I have opened my photos in Adobe Photoshop for years and suddenly I get this message and can't open any of my pictures

JoeLib wrote:
You type way faster than me Gene.
Well, not necessarily in this case.
According to the time stamp, Gene posted his answer a bit over three hours before you did, Joe.
Gene's post: Dec 29, 2014 5:54 PM
Joe's post: Dec 29, 2014 8:57 PM

Photoshop hangs recovering file

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