Photoshop/Illustrator

Hi,
i got a mac laptop for an early christmas present along with a package which included photoshop and illustrator. I have tried to start to download the package and it is asking for an order number which i have been told to email yourself about. I was just wandering if you could help me recieve the order number so i can use my package.
Thanks
Becca

Hi Becky.
It probably didn't say to email us since this is a user to user forum. You probably need to contact customer support. This forum is for the free Reader. If you want to give it a shot, you can go back to the forum list and choose a forum for one of those applications to see if someone there can help.
http://forums.adobe.com/index.jspa

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    20 ??? 0x0033ea3c 0 + 3402300
    21 ??? 0x0030a4c8 0 + 3187912
    22 ??? 0x0033f6e4 0 + 3405540
    23 ??? 0x003159b4 0 + 3234228
    24 ??? 0x00315ad0 0 + 3234512
    25 ??? 0x0030278c 0 + 3155852
    26 ??? 0x004071fc 0 + 4223484
    27 ??? 0x00409e1c 0 + 4234780
    28 ??? 0x003ba5fc 0 + 3909116
    29 ??? 0x01cf28e4 0 + 30353636
    30 ??? 0x01cf24a4 0 + 30352548
    31 ??? 0x01cf1fd4 0 + 30351316
    32 ??? 0x01037934 0 + 17004852
    33 ??? 0x0102ebb4 0 + 16968628
    34 ??? 0x0102f868 0 + 16971880
    35 ??? 0x0102f31c 0 + 16970524
    36 ??? 0x0102f20c 0 + 16970252
    37 ??? 0x01cf1a38 0 + 30349880
    38 ??? 0x01037934 0 + 17004852
    39 ??? 0x0102ebb4 0 + 16968628
    40 ??? 0x0102f7a0 0 + 16971680
    41 ??? 0x0102f2fc 0 + 16970492
    42 ??? 0x0102f20c 0 + 16970252
    43 ??? 0x01cf13c4 0 + 30348228
    44 ??? 0x01037934 0 + 17004852
    45 ??? 0x0102ebb4 0 + 16968628
    46 ??? 0x0102f7a0 0 + 16971680
    47 ??? 0x0102f2fc 0 + 16970492
    48 ??? 0x0102f20c 0 + 16970252
    49 ??? 0x01cefe04 0 + 30342660
    50 ??? 0x01037934 0 + 17004852
    51 ??? 0x0102ebb4 0 + 16968628
    52 ??? 0x0102f7a0 0 + 16971680
    53 ??? 0x0102f2fc 0 + 16970492
    54 ??? 0x0102f20c 0 + 16970252
    55 ??? 0x01037c3c 0 + 17005628
    56 ??? 0x01028ee8 0 + 16944872
    57 ??? 0x01028e60 0 + 16944736
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    0 libSystem.B.dylib 0x90c9e278 semaphoretimedwait_signaltrap + 8
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    r0: 0x92a5b4ec r1: 0xbfffcb50 r2: 0xa05b65f8 r3: 0x00007038
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    r8: 0x00800000 r9: 0xa019053c r10: 0x00000000 r11: 0x24442412
    r12: 0x90ca88b4 r13: 0xbfffead8 r14: 0xbfffeb20 r15: 0x00000000
    r16: 0xbfffdd48 r17: 0x001508d0 r18: 0xbfffeb10 r19: 0x00000000
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    r28: 0xa05c9800 r29: 0x0015ec70 r30: 0xa04e9dc0 r31: 0x92a5b4b4
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