Photoshop immediately shuts down and I get an error.
When I open Photoshop it immediately shuts down and I get an error. Is there an issue with CC? I also had the same problem with Illustrator and InDesign.
Photoshop CC2014 opens up and a minute later I get a message from windows saying the program has stopped running and windows is looking for a solution then a minute later message reads A problem has caused the program to stop working correctly Windows will close the program and notify you if a solution is available
I am operating Windows 7 Ultimate
Photoshop CC 2014
However Fireworks and Adobe premiere pro have no trouble staying open I have rebooted computer and also have uninstalled and re installed program
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I plugged in iPhone 5 charger to my MacBook Pro and it immediately shut down and I can't get it restarted. Any ideas how to do this without removing the battery?
If you have your MBP charger, try a SMC reset:
http://support.apple.com/en-us/HT201295
If no success, make an appointment at an Apple store genius bar.
Ciao. -
Safari keeps shutting down and giving me an error every time i open it how can I fix this?? This is the error message i get.
Process: Safari [121]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.0.2 (6533.18.5)
Build Info: WebBrowser-75331805~5
Code Type: X86-64 (Native)
Parent Process: launchd [87]
Date/Time: 2011-05-09 13:20:22.560 -0400
OS Version: Mac OS X 10.6.6 (10J567)
Report Version: 6
Interval Since Last Report: 4207 sec
Crashes Since Last Report: 5
Per-App Interval Since Last Report: 1387 sec
Per-App Crashes Since Last Report: 5
Anonymous UUID: 52B175C7-7A05-4083-8A25-8273F28F58EE
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000068
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.Safari 0x0000000100172323 0x100000000 + 1516323
1 com.apple.Safari 0x000000010019fc20 0x100000000 + 1702944
2 com.apple.JavaScriptCore 0x00007fff89035246 JSC::JSCallbackFunction::call(JSC::ExecState*, JSC::JSObject*, JSC::JSValue, JSC::ArgList const&) + 358
3 com.apple.JavaScriptCore 0x00007fff88fe72ff cti_op_call_NotJSFunction + 415
4 ??? 0x000053c05f7e7879 0 + 92085700950137
5 com.apple.JavaScriptCore 0x00007fff890633ac JSC::Interpreter::execute(JSC::FunctionExecutable*, JSC::ExecState*, JSC::JSFunction*, JSC::JSObject*, JSC::ArgList const&, JSC::ScopeChainNode*, JSC::JSValue*) + 508
6 ??? 0x0000000114fdcec0 0 + 4647145152
7 ??? 0x0000000118de3c30 0 + 4712184880
8 com.apple.JavaScriptCore 0x00007fff8906f690 JSC::JSCallbackObject<JSC::JSObject>::~JSCallbackObject() + 0
9 ??? 0x894918ec83485355 0 + 9892465460589908821
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff8509816a kevent + 10
1 libSystem.B.dylib 0x00007fff8509a03d _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x00007fff85099d14 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x00007fff8509983e _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x00007fff85099168 _pthread_wqthread + 353
5 libSystem.B.dylib 0x00007fff85099005 start_wqthread + 13
Thread 2: WebCore: IconDatabase
0 libSystem.B.dylib 0x00007fff850b9fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff850bdde1 _pthread_cond_wait + 1286
2 com.apple.WebCore 0x00007fff83bb4d49 WebCore::IconDatabase::syncThreadMainLoop() + 249
3 com.apple.WebCore 0x00007fff83bb0e4c WebCore::IconDatabase::iconDatabaseSyncThread() + 172
4 libSystem.B.dylib 0x00007fff850b8536 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff850b83e9 thread_start + 13
Thread 3: Safari: CertRevocationChecker
0 libSystem.B.dylib 0x00007fff8507f2da mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff8507f94d mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff83a72932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff83a71dbf CFRunLoopRunSpecific + 575
4 com.apple.Safari 0x000000010002fa3d 0x100000000 + 195133
5 com.apple.Safari 0x000000010002f9cd 0x100000000 + 195021
6 libSystem.B.dylib 0x00007fff850b8536 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff850b83e9 thread_start + 13
Thread 4:
0 libSystem.B.dylib 0x00007fff8507f2da mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff8507f94d mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff83a72932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff83a71dbf CFRunLoopRunSpecific + 575
4 com.apple.Foundation 0x00007fff8578207f +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
5 com.apple.Foundation 0x00007fff857030a5 __NSThread__main__ + 1429
6 libSystem.B.dylib 0x00007fff850b8536 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff850b83e9 thread_start + 13
Thread 5: Safari: SafeBrowsingManager
0 libSystem.B.dylib 0x00007fff8507f2da mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff8507f94d mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff83a72932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff83a71dbf CFRunLoopRunSpecific + 575
4 com.apple.Safari 0x000000010002fa3d 0x100000000 + 195133
5 com.apple.Safari 0x000000010002f9cd 0x100000000 + 195021
6 libSystem.B.dylib 0x00007fff850b8536 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff850b83e9 thread_start + 13
Thread 6:
0 libSystem.B.dylib 0x00007fff85098f8a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff8509939c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff85099005 start_wqthread + 13
Thread 7: com.apple.CFSocket.private
0 libSystem.B.dylib 0x00007fff850c2e92 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x00007fff83a94498 __CFSocketManager + 824
2 libSystem.B.dylib 0x00007fff850b8536 _pthread_start + 331
3 libSystem.B.dylib 0x00007fff850b83e9 thread_start + 13
Thread 8: WebCore: LocalStorage
0 libSystem.B.dylib 0x00007fff850b9fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff850bdde1 _pthread_cond_wait + 1286
2 com.apple.JavaScriptCore 0x00007fff88f0c400 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.WebCore 0x00007fff83f067a1 WebCore::LocalStorageThread::threadEntryPoint() + 193
4 libSystem.B.dylib 0x00007fff850b8536 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff850b83e9 thread_start + 13
Thread 9: Safari: SnapshotStore
0 libSystem.B.dylib 0x00007fff850b9fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff850bdde1 _pthread_cond_wait + 1286
2 com.apple.JavaScriptCore 0x00007fff88f0c400 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.Safari 0x00000001001be849 0x100000000 + 1828937
4 com.apple.Safari 0x000000010004750b 0x100000000 + 292107
5 com.apple.Safari 0x0000000100047389 0x100000000 + 291721
6 libSystem.B.dylib 0x00007fff850b8536 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff850b83e9 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000118add588 rbx: 0x0000000118add588 rcx: 0x0000000114fed840 rdx: 0x0000000118add588
rdi: 0x0000000117615e10 rsi: 0x00007fff5fbfe220 rbp: 0x00007fff5fbfe1f0 rsp: 0x00007fff5fbfe100
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000118a71800 r11: 0x000000000000003f
r12: 0x00000001130623a0 r13: 0x0000000117615e10 r14: 0x0000000000000003 r15: 0x0000000114fed840
rip: 0x0000000100172323 rfl: 0x0000000000010206 cr2: 0x0000000000000068
Binary Images:
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0x7fff5fc00000 - 0x7fff5fc3bdef dyld 132.1 (???) <486E6C61-1197-CC7C-2197-82CE505102D7> /usr/lib/dyld
0x7fff800b9000 - 0x7fff800fefff com.apple.CoreMediaIOServices 134.0 (1160) <033C41A6-EB9B-6B3B-781A-AF001A945C7A> /System/Library/PrivateFrameworks/CoreMediaIOServices.framework/Versions/A/Core MediaIOServices
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0x7fff80d68000 - 0x7fff80e6cfff com.apple.PubSub 1.0.5 (65.20) <DA852327-4B80-B49A-666C-835410273DE3> /System/Library/Frameworks/PubSub.framework/Versions/A/PubSub
0x7fff80e9e000 - 0x7fff80ec6fff com.apple.DictionaryServices 1.1.2 (1.1.2) <E9269069-93FA-2B71-F9BA-FDDD23C4A65E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff80ec7000 - 0x7fff80ee7ff7 com.apple.DirectoryService.Framework 3.6 (621.9) <E7AFAAFA-8221-585B-85D0-171ADC490825> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x7fff80ee8000 - 0x7fff8112afef com.apple.AddressBook.framework 5.0.3 (875) <78FDBCC6-8F4C-C4DF-4A60-BB038572B870> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
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0x7fff811b1000 - 0x7fff811e2fff libGLImage.dylib ??? (???) <1A8E58CF-FA2F-14F7-A097-D34EEA8A7D03> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
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0x7fff81628000 - 0x7fff816e9fe7 libFontParser.dylib ??? (???) <8B12D37E-3A95-5A73-509C-3AA991E0C546> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
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0x7fff81812000 - 0x7fff81814fff com.apple.print.framework.Print 6.1 (237.1) <CA8564FB-B366-7413-B12E-9892DA3C6157> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
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0x7fff8187d000 - 0x7fff8188efff SyndicationUI ??? (???) <38522C02-AE1B-EEA7-D74C-544D54CB6641> /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
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0x7fff82b8b000 - 0x7fff82c17fef SecurityFoundation ??? (???) <F43FDB02-CAA5-F8FF-C8D7-6665E7403ECE> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
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Model: MacBook4,1, BootROM MB41.00C1.B00, 2 processors, Intel Core 2 Duo, 2.1 GHz, 1 GB, SMC 1.31f1
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Serial ATA Device: FUJITSU MJA2160BH FFS G1, 149.05 GB
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USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x5d100000You can update to Safari 6 ...
Click here > Safari Quits Every Time Opened: Apple Support Communities
Then click the link posted by: gregoryfromcork
That will automatically download this file > Safari6Lion.pkg.download
Now quit Safari.
Go to your Downloads folder and double click that file and follow the instructions for installing.
Then restart your Mac, try Safari. -
my iphone 4s icons suddenly magnify on screen. 2 or 3 fill the screen. shutting down and restating fixes the problem as icons are back to normal size. however shutting down is very difficult as red slider is off screen and this is happenong more often. any cures?
Take a look at this link, http://support.apple.com/kb/ts3129
-
SBO is not shutting down and MenuEvent getting fired repeatedly
Hi,
I have written an addon which has a event filter for et_MENU_CLICK.
I am having problem when i close SBO. The application MenuEvent is getting fired repeatedly and SBO and my addon does not shut down.
I am using SBO 2004B and my addon is written in VB6.
Following is my Application AppEvent
If EventType = aet_ShutDown Then
End 'shut down
ElseIf EventType = aet_CompanyChanged Then
End
ElseIf EventType = aet_ServerTerminition Then
End 'shut down
End If
Please help.
Thanks
Satish.If you specify an event filter for only the menu event, the UI Api will not be able to respond to any of the other events you have written in code. Try adding the application events to your event filter or remove the event filtering all together.
In my experience the filtering can be a painful process especially in bigger projects.
Gopal -
My MacBook Pro keeps shutting down and restarting with an error?
My MacBook pro is running the latest of Mavericks, all up to date. My computer just likes to shut down by itsself and reboot with an error saying "there was a problem blah blah blah, press any button to continue"
I've brought it in and the genius bar it was software, but I think it's either my RAM failing or my Harddrive failing. Any ideas?The 2010 MBP has had a problem with GPU/LB
See the link:
http://support.apple.com/kb/TS4088
This was taken care of by extending the AppleCare from date of purchase, if you are past this date check in to this
http://nwsinglespeed.hubpages.com/hub/Do-You-Know-About-Apples-Flat-Rate-Repair- Pricing
As you are not yet out of "supported" status
Go to a Geniu sbar and have this cheched, make an appointment first
http://www.apple.com/retail/geniusbar/ -
When I sign into facebook as soon as it is loaded it shuts down and I get my Google page.
When I bring up Facebook, I sign in the page comes up and then immediately closes. I have no problems connecting to facebook when using Safari.
Starting up in Safe Mode
http://support.apple.com/kb/HT1455
Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/HT3964
Resetting your Mac's PRAM and NVRAM
http://support.apple.com/kb/HT1379 -
is there a way i can submit my crash report here so someone could look at it and let me know what's causing the issue
Mon Jan 7 10:46:09 2013
panic(cpu 1 caller 0xffffff8016cb7b95): Kernel trap at 0xffffff8016c43c71, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0xffffbf802ba06d38, CR3: 0x00000000396ac000, CR4: 0x0000000000000660
RAX: 0x0000000000000000, RBX: 0x0000000000000000, RCX: 0x0000000009000000, RDX: 0xffffff8019f70260
RSP: 0xffffff80fe9b38c0, RBP: 0xffffff80fe9b38f0, RSI: 0xffffff80fe9b3998, RDI: 0xffffff8019f70250
R8: 0x0000000000001000, R9: 0x0000000000000000, R10: 0xffffff802b8b2894, R11: 0xffffff7f983e2c32
R12: 0xffffbf802ba06d30, R13: 0xffffff8019f70250, R14: 0xffffff80fe9b3998, R15: 0x000000000000d000
RFL: 0x0000000000010286, RIP: 0xffffff8016c43c71, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffbf802ba06d38, Error code: 0x0000000000000000, Fault CPU: 0x1
Backtrace (CPU 1), Frame : Return Address
0xffffff80fe9b3560 : 0xffffff8016c1d5f6
0xffffff80fe9b35d0 : 0xffffff8016cb7b95
0xffffff80fe9b37a0 : 0xffffff8016cce4ad
0xffffff80fe9b37c0 : 0xffffff8016c43c71
0xffffff80fe9b38f0 : 0xffffff8016c435a2
0xffffff80fe9b39d0 : 0xffffff8016c245bd
0xffffff80fe9b3a00 : 0xffffff8017022a92
0xffffff80fe9b3a20 : 0xffffff801704a488
0xffffff80fe9b3a90 : 0xffffff801704a91d
0xffffff80fe9b3ad0 : 0xffffff7f983bf32b
0xffffff80fe9b3b50 : 0xffffff7f983e2d00
0xffffff80fe9b3ba0 : 0xffffff8017065313
0xffffff80fe9b3bc0 : 0xffffff8017065eed
0xffffff80fe9b3c20 : 0xffffff80170638ef
0xffffff80fe9b3d70 : 0xffffff8016c981a1
0xffffff80fe9b3e80 : 0xffffff8016c20abd
0xffffff80fe9b3eb0 : 0xffffff8016c10448
0xffffff80fe9b3f00 : 0xffffff8016c195fb
0xffffff80fe9b3f70 : 0xffffff8016ca5ad6
0xffffff80fe9b3fb0 : 0xffffff8016cced13
Kernel Extensions in backtrace:
com.apple.GeForce(8.0)[91C40470-82BA-329A-A9D7-4C70F28275FD]@0xffffff7f9839f000 ->0xffffff7f98461fff
dependency: com.apple.NVDAResman(8.0.0)[6A699209-FB98-316B-A3C0-DCA82AA8C86B]@0xffffff7f973 47000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[E37F420A-B5CD-38ED-9441-5247583B6ACE]@0xff ffff7f97333000
dependency: com.apple.iokit.IOPCIFamily(2.7)[8C9E06A4-13D0-33F5-A377-9E36F0ECC229]@0xffffff 7f972ac000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[5D671681-D21B-3CCA-9810-B15E648C1B27]@0 xffffff7f972f0000
BSD process name corresponding to current thread: WebProcess
Mac OS version:
12A269
Kernel version:
Darwin Kernel Version 12.0.0: Sun Jun 24 23:00:16 PDT 2012; root:xnu-2050.7.9~1/RELEASE_X86_64
Kernel UUID: 8D5F8EF3-9D12-384B-8070-EF2A49C45D24
Kernel slide: 0x0000000016a00000
Kernel text base: 0xffffff8016c00000
System model name: MacBookPro5,5 (Mac-F2268AC8)
System uptime in nanoseconds: 313602632952
last loaded kext at 175849006273: com.apple.filesystems.smbfs 1.8 (addr 0xffffff7f97216000, size 229376)
last unloaded kext at 176246764692: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7f98d75000, size 8192)
loaded kexts:
com.apple.filesystems.smbfs 1.8
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.12.69
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.0.9f8
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.0f2
com.apple.driver.AppleMikeyDriver 2.3.0f2
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.6
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleBacklight 170.2.3
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleLPC 1.6.0
com.apple.GeForce 8.0.0
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.0
com.apple.driver.AirPort.Brcm4331 600.15.20
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleUSBHub 5.1.6
com.apple.driver.AppleFWOHCI 4.9.5
com.apple.driver.AppleAHCIPort 2.4.0
com.apple.nvenet 2.0.19
com.apple.driver.AppleUSBEHCI 5.1.5
com.apple.driver.AppleUSBOHCI 5.1.5
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.driver.DspFuncLib 2.3.0f2
com.apple.iokit.IOAudioFamily 1.8.9fc9
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.driver.AppleHDAController 2.3.0f2
com.apple.iokit.IOHDAFamily 2.3.0f2
com.apple.iokit.IOSurface 86.0.2
com.apple.iokit.IOBluetoothFamily 4.0.9f8
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleGraphicsControl 3.2.6
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.nvidia.nv50hal 8.0.0
com.apple.NVDAResman 8.0.0
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.AppleSMC 3.1.3d11
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.driver.AppleUSBMergeNub 5.1.5
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.2.0
com.apple.iokit.IONetworkingFamily 3.0
com.apple.driver.NVSMU 2.2.9
com.apple.iokit.IOUSBFamily 5.1.6
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0 -
Got a Riptunes MP3 player and put USB cord from MP3 player to MacBook Pro to transfer songs and my computer immediately shut down and won't power back up and won't charge now....what do I do!?
Take it in for a service diagnostic so you can determine if it's worth fixing or if you should buy a new one.
-
Photoshop CS4 shuts down onthe print command
I recently upgraded to CS4. While I am in photoshop, if I try to print my design, photoshop either immediately shuts down OR I get a message saying..."Before you can perform printer related tasks.......you must install a printer." All of my other components of CS4 (ie InDesign, Illustrator) print perfectly. I have reinstalled the program twice and cannot correct this problem. HELP!
This Adobe Knowledge base article may help.
http://kb2.adobe.com/cps/409/kb409119.html -
My MacBook pro shuts down before it gets booted up
When I turn on my MacBook it will start for a minute and then it shuts down and never gets started. Any advice. Thanks
Hi.
Try Resetting your Mac's PRAM and NVRAM
If that doesn't help, try Resetting the System Management Controller -
Mid 2010 15" Macbook Pro Random Shut down and Restart
I know this questions have more than likely come up a few times. But I have a mid 2010 15" Macbook pro that, for the last year, has randomly shut-down and restated displaying an error message each time. I have had this computer into three different computer repair shops over the last few months, two of which were apple certified, and have had a range of reasons provided for the issue. Anything from Motherboard to hard drive to virus. I have replaced the hard drive, did a complete reformat three times, and downgraded my OSX. But I still have the same issue. I recently came across some support tickets referring to an issue with this model of Mac, something to do with the graphics card. I downloaded a program that was supposed to be a work around, but am still having shutdown issues. I also heard that apple did a free replacement of the motherboard on these machines within 3 yeas of purchase. Obviously I am past that point, but I was hoping that there would be some other suggestions. I have ran an etrecheck on my machine and have attached it below. Can anyone provided any ideas of how I can fix this without having to buy a new motherboard?
Thanks for the help...
Cheers,
EtreCheck version: 2.1.8 (121)
Report generated April 1, 2015 at 11:29:41 AM NDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2010) (Technical Specifications)
MacBook Pro - model: MacBookPro6,2
1 2.4 GHz Intel Core i5 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 507
Video Information: ℹ️
Intel HD Graphics - VRAM: 288 MB
Color LCD 1440 x 900
NVIDIA GeForce GT 330M - VRAM: 256 MB
System Software: ℹ️
OS X 10.9.5 (13F1066) - Time since boot: 0:38:12
Disk Information: ℹ️
Crucial_CT512MX100SSD1 disk0 : (512.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macbook Pro (disk0s2) / : 511.25 GB (400.62 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS23N
USB Information: ℹ️
Seagate Wireless 1 TB
SEAGATE WIR (disk1s1) /Volumes/SEAGATE WIR : 1.00 TB (15.21 GB free)
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Apple Inc. iPad
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
[loaded] com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
Launch Agents: ℹ️
[running] com.hp.productresearch.plist [Click for support]
[running] com.sophos.uiserver.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.prosofteng.DriveGenius.locum.plist [Click for support]
[running] com.sophos.common.servicemanager.plist [Click for support]
User Launch Agents: ℹ️
[running] com.memeo.Memeod.plist [Click for support]
[running] com.prosofteng.DGMonitor.plist [Click for support]
User Login Items: ℹ️
gfxCardStatus Application (/Applications/gfxCardStatus.app)
iTunesHelper UNKNOWN Hidden (missing value)
Dropbox Application (/Applications/Dropbox.app)
GoFlex Home Agent Application (/Applications/GoFlex Home Desktop Applications/GoFlex Home Agent.app)
MemeoAgent Application (/Applications/Memeo Backup/Memeo Backup.app/Contents/Agents/MemeoAgent.app)
Caffeine Application (/Applications/Caffeine.app)
Internet Plug-ins: ℹ️
Default Browser: Version: 537 - SDK 10.9
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
3rd Party Preference Panes: ℹ️
Growl [Click for support]
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Macbook Pro: Disk size: 511.25 GB Disk used: 110.63 GB
Destinations:
Time Machine Backups [Local]
Total size: 999.83 GB
Total number of backups: 19
Oldest backup: 2014-04-28 18:55:47 +0000
Last backup: 2015-03-30 15:07:42 +0000
Size of backup disk: Adequate
Backup size 999.83 GB > (Disk used 110.63 GB X 3)
Top Processes by CPU: ℹ️
25% iTunes
9% Image Capture Extension
9% WindowServer
7% HP Product Research
7% HP Device Monitor
Top Processes by Memory: ℹ️
335 MB iTunes
232 MB com.apple.WebKit.WebContent
180 MB SophosScanD
172 MB InterCheck
163 MB Finder
Virtual Memory Information: ℹ️
2.28 GB Free RAM
2.98 GB Active RAM
2.24 GB Inactive RAM
1.09 GB Wired RAM
666 MB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Apr 1, 2015, 11:14:05 AM /Users/[redacted]/Library/Logs/DiagnosticReports/NeatScannersICDriver_2015-04-0 1-111405_[redacted].crash
Apr 1, 2015, 10:51:09 AM /Library/Logs/DiagnosticReports/Kernel_2015-04-01-105109_[redacted].panic [Click for details]
Apr 1, 2015, 10:51:00 AM Self test - passed
Mar 31, 2015, 10:57:45 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-31-225745_[redacted].panic [Click for details]
Mar 31, 2015, 10:56:45 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-31-225645_[redacted].panic [Click for details]
Mar 31, 2015, 02:05:12 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-31-140512_[redacted].panic [Click for details]
Mar 30, 2015, 09:58:02 AM /Library/Logs/DiagnosticReports/mds_stores_2015-03-30-095802_[redacted].crash
Mar 30, 2015, 09:57:20 AM /Library/Logs/DiagnosticReports/mds_stores_2015-03-30-095720_[redacted].crash
Mar 30, 2015, 09:52:27 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-30-095227_[redacted].panic [Click for details]
Mar 29, 2015, 10:50:36 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-29-225036_[redacted].panic [Click for details]
Mar 29, 2015, 10:48:28 PM /Users/[redacted]/Library/Logs/DiagnosticReports/system_profiler_2015-03-29-224 828_[redacted].crash
Mar 29, 2015, 10:48:27 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-03-29-224827_[redacted].crash
Mar 29, 2015, 10:43:01 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-29-224301_[reda cted].crash
Mar 29, 2015, 10:42:45 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ReportCrash_2015-03-29-224245_ [redacted].crash
Mar 29, 2015, 10:40:12 PM /Library/Logs/DiagnosticReports/SophosScanD_2015-03-29-224012_[redacted].crash
Mar 29, 2015, 10:40:12 PM /Library/Logs/DiagnosticReports/InterCheck_2015-03-29-224012_[redacted].crash
Mar 29, 2015, 10:40:04 PM /Library/Logs/DiagnosticReports/InterCheck_2015-03-29-224004_[redacted].crash
Mar 29, 2015, 10:39:51 PM /Library/Logs/DiagnosticReports/SophosScanD_2015-03-29-223951_[redacted].crash
Mar 29, 2015, 10:39:43 PM /Library/Logs/DiagnosticReports/InterCheck_2015-03-29-223943_[redacted].crash
Mar 29, 2015, 10:39:33 PM /Library/Logs/DiagnosticReports/SophosScanD_2015-03-29-223933_[redacted].crash
Mar 29, 2015, 10:38:08 PM /Library/Logs/DiagnosticReports/mdworker_2015-03-29-223808_[redacted].crash
Mar 29, 2015, 10:35:40 PM /Library/Logs/DiagnosticReports/SophosAutoUpdate_2015-03-29-223540_[redacted].c rash
Mar 29, 2015, 09:39:20 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-29-213920_[redacted].panic [Click for details]
Mar 29, 2015, 09:02:38 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-29-210238_[redacted].panic [Click for details]
Mar 29, 2015, 08:57:35 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-29-205735_[redacted].panic [Click for details]
Mar 27, 2015, 12:50:20 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-27-005020_[redacted].panic [Click for details]
Mar 24, 2015, 09:13:40 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-24-091340_[redacted].panic [Click for details]
Mar 23, 2015, 01:13:08 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-23-131308_[redacted].panic [Click for details]
Mar 23, 2015, 12:32:04 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-23-123204_[redacted].panic [Click for details]
Mar 22, 2015, 09:58:16 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-22-215816_[redacted].panic [Click for details]
Mar 22, 2015, 09:49:55 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-22-214955_[redacted].panic [Click for details]
Mar 22, 2015, 09:48:48 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-22-214848_[redacted].panic [Click for details]I know this questions have more than likely come up a few times. But I have a mid 2010 15" Macbook pro that, for the last year, has randomly shut-down and restated displaying an error message each time. I have had this computer into three different computer repair shops over the last few months, two of which were apple certified, and have had a range of reasons provided for the issue. Anything from Motherboard to hard drive to virus. I have replaced the hard drive, did a complete reformat three times, and downgraded my OSX. But I still have the same issue. I recently came across some support tickets referring to an issue with this model of Mac, something to do with the graphics card. I downloaded a program that was supposed to be a work around, but am still having shutdown issues. I also heard that apple did a free replacement of the motherboard on these machines within 3 yeas of purchase. Obviously I am past that point, but I was hoping that there would be some other suggestions. I have ran an etrecheck on my machine and have attached it below. Can anyone provided any ideas of how I can fix this without having to buy a new motherboard?
Thanks for the help...
Cheers,
EtreCheck version: 2.1.8 (121)
Report generated April 1, 2015 at 11:29:41 AM NDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2010) (Technical Specifications)
MacBook Pro - model: MacBookPro6,2
1 2.4 GHz Intel Core i5 CPU: 2-core
8 GB RAM Upgradeable
BANK 0/DIMM0
4 GB DDR3 1067 MHz ok
BANK 1/DIMM0
4 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 507
Video Information: ℹ️
Intel HD Graphics - VRAM: 288 MB
Color LCD 1440 x 900
NVIDIA GeForce GT 330M - VRAM: 256 MB
System Software: ℹ️
OS X 10.9.5 (13F1066) - Time since boot: 0:38:12
Disk Information: ℹ️
Crucial_CT512MX100SSD1 disk0 : (512.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macbook Pro (disk0s2) / : 511.25 GB (400.62 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HL-DT-ST DVDRW GS23N
USB Information: ℹ️
Seagate Wireless 1 TB
SEAGATE WIR (disk1s1) /Volumes/SEAGATE WIR : 1.00 TB (15.21 GB free)
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Apple Inc. iPad
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Extensions
[loaded] com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
[loaded] com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
Launch Agents: ℹ️
[running] com.hp.productresearch.plist [Click for support]
[running] com.sophos.uiserver.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.prosofteng.DriveGenius.locum.plist [Click for support]
[running] com.sophos.common.servicemanager.plist [Click for support]
User Launch Agents: ℹ️
[running] com.memeo.Memeod.plist [Click for support]
[running] com.prosofteng.DGMonitor.plist [Click for support]
User Login Items: ℹ️
gfxCardStatus Application (/Applications/gfxCardStatus.app)
iTunesHelper UNKNOWN Hidden (missing value)
Dropbox Application (/Applications/Dropbox.app)
GoFlex Home Agent Application (/Applications/GoFlex Home Desktop Applications/GoFlex Home Agent.app)
MemeoAgent Application (/Applications/Memeo Backup/Memeo Backup.app/Contents/Agents/MemeoAgent.app)
Caffeine Application (/Applications/Caffeine.app)
Internet Plug-ins: ℹ️
Default Browser: Version: 537 - SDK 10.9
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
3rd Party Preference Panes: ℹ️
Growl [Click for support]
Time Machine: ℹ️
Auto backup: YES
Volumes being backed up:
Macbook Pro: Disk size: 511.25 GB Disk used: 110.63 GB
Destinations:
Time Machine Backups [Local]
Total size: 999.83 GB
Total number of backups: 19
Oldest backup: 2014-04-28 18:55:47 +0000
Last backup: 2015-03-30 15:07:42 +0000
Size of backup disk: Adequate
Backup size 999.83 GB > (Disk used 110.63 GB X 3)
Top Processes by CPU: ℹ️
25% iTunes
9% Image Capture Extension
9% WindowServer
7% HP Product Research
7% HP Device Monitor
Top Processes by Memory: ℹ️
335 MB iTunes
232 MB com.apple.WebKit.WebContent
180 MB SophosScanD
172 MB InterCheck
163 MB Finder
Virtual Memory Information: ℹ️
2.28 GB Free RAM
2.98 GB Active RAM
2.24 GB Inactive RAM
1.09 GB Wired RAM
666 MB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Apr 1, 2015, 11:14:05 AM /Users/[redacted]/Library/Logs/DiagnosticReports/NeatScannersICDriver_2015-04-0 1-111405_[redacted].crash
Apr 1, 2015, 10:51:09 AM /Library/Logs/DiagnosticReports/Kernel_2015-04-01-105109_[redacted].panic [Click for details]
Apr 1, 2015, 10:51:00 AM Self test - passed
Mar 31, 2015, 10:57:45 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-31-225745_[redacted].panic [Click for details]
Mar 31, 2015, 10:56:45 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-31-225645_[redacted].panic [Click for details]
Mar 31, 2015, 02:05:12 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-31-140512_[redacted].panic [Click for details]
Mar 30, 2015, 09:58:02 AM /Library/Logs/DiagnosticReports/mds_stores_2015-03-30-095802_[redacted].crash
Mar 30, 2015, 09:57:20 AM /Library/Logs/DiagnosticReports/mds_stores_2015-03-30-095720_[redacted].crash
Mar 30, 2015, 09:52:27 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-30-095227_[redacted].panic [Click for details]
Mar 29, 2015, 10:50:36 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-29-225036_[redacted].panic [Click for details]
Mar 29, 2015, 10:48:28 PM /Users/[redacted]/Library/Logs/DiagnosticReports/system_profiler_2015-03-29-224 828_[redacted].crash
Mar 29, 2015, 10:48:27 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-03-29-224827_[redacted].crash
Mar 29, 2015, 10:43:01 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Finder_2015-03-29-224301_[reda cted].crash
Mar 29, 2015, 10:42:45 PM /Users/[redacted]/Library/Logs/DiagnosticReports/ReportCrash_2015-03-29-224245_ [redacted].crash
Mar 29, 2015, 10:40:12 PM /Library/Logs/DiagnosticReports/SophosScanD_2015-03-29-224012_[redacted].crash
Mar 29, 2015, 10:40:12 PM /Library/Logs/DiagnosticReports/InterCheck_2015-03-29-224012_[redacted].crash
Mar 29, 2015, 10:40:04 PM /Library/Logs/DiagnosticReports/InterCheck_2015-03-29-224004_[redacted].crash
Mar 29, 2015, 10:39:51 PM /Library/Logs/DiagnosticReports/SophosScanD_2015-03-29-223951_[redacted].crash
Mar 29, 2015, 10:39:43 PM /Library/Logs/DiagnosticReports/InterCheck_2015-03-29-223943_[redacted].crash
Mar 29, 2015, 10:39:33 PM /Library/Logs/DiagnosticReports/SophosScanD_2015-03-29-223933_[redacted].crash
Mar 29, 2015, 10:38:08 PM /Library/Logs/DiagnosticReports/mdworker_2015-03-29-223808_[redacted].crash
Mar 29, 2015, 10:35:40 PM /Library/Logs/DiagnosticReports/SophosAutoUpdate_2015-03-29-223540_[redacted].c rash
Mar 29, 2015, 09:39:20 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-29-213920_[redacted].panic [Click for details]
Mar 29, 2015, 09:02:38 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-29-210238_[redacted].panic [Click for details]
Mar 29, 2015, 08:57:35 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-29-205735_[redacted].panic [Click for details]
Mar 27, 2015, 12:50:20 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-27-005020_[redacted].panic [Click for details]
Mar 24, 2015, 09:13:40 AM /Library/Logs/DiagnosticReports/Kernel_2015-03-24-091340_[redacted].panic [Click for details]
Mar 23, 2015, 01:13:08 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-23-131308_[redacted].panic [Click for details]
Mar 23, 2015, 12:32:04 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-23-123204_[redacted].panic [Click for details]
Mar 22, 2015, 09:58:16 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-22-215816_[redacted].panic [Click for details]
Mar 22, 2015, 09:49:55 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-22-214955_[redacted].panic [Click for details]
Mar 22, 2015, 09:48:48 PM /Library/Logs/DiagnosticReports/Kernel_2015-03-22-214848_[redacted].panic [Click for details] -
My MacBookPro (mid 2012) will not complete the boot process. Yosemite's progress widget gets about 1/3 to 1/2 way across when the logo disappears and the screen goes all white for 10-15 secs, then the machine shuts down and restarts. This sequence will repeat seemingly forever unless I shut it down manually.
I upgraded to Yosemite from Mountain Lion a couple months ago, skipping Maverick completely, and I've done any associated updates that Apple told me about. I don't recall which version of Yosemite I have, but I'm sure it is the "latest and greatest".
I've tried re-starting in Safe Mode / Safe Boot and that does the same thing as described above except without the endless restarts. Instead of restarting at some point, SafeBoot proceeds to the white screen and then it hangs until I restart it manually. (I've waited as long os 20-30 minutes with no response).
When I tried the option-command-p-r key combo I never get any chimes or other noises besides the original 1 time boot sound that you would expect to get when starting up a macbook pro.
I was using the mac quite normally (meaning I was doing work I normally do on it and there was no indication of anything wrong) immediately prior to this happening.
The machine is BootCamp(ed) with Windows 8.1 which I use from a VMWare virtual machine instead of natively so that I can have both OSes running at the same time. I also think this is unrelated to my problem. I have been using this setup for more than 2 years.
My upgrade to Yosemite was uneventful and I thought it went well and was very smooth. I don't want to lead attention away from Yosemite, but at this point my problem does not seem related to the upgrade.
Any help is appreciated.Install or Reinstall OS X from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the
left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
the Security button and set the Zero Data option to one-pass. Click on
the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless. -
While on Safari I was into my Facebook account. I checked off something, not sure what the **** it was, but it immediately shut down my Facebook. I'm able to access FB when on another computer or my guest acct. How do I get into my FB acct on Safari again? Each time I type in "facebook", it will not load.
From your Safari menu bar click Safari > Preferences then select the Privacy tab.
Click Details then type facebook in the search field then remove all facebook related items.
Now empty the Safari cache. Press Command + Option + E on your keyboard.
Quit and relaunch Safari. Try accessing your Facebook page.
If that didn't help, click History from the Safari menu bar then click Clear History.
Quit and relaunch Safari and try Facebook again. -
When opening FIrefox (Mac OS) it opens one tab and then immediately shuts down.
When I attempt to start/open FIrefox, now, it begins - checks add-ons, opens one tab - but then immediately shuts down.
We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
#Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
#Copy the '''5''' most recent Report IDs that start with '''bp-''' and then go back to your forum question and paste that into the "Post a Reply" box. (Please don't take a screenshot of your crashes, just copy and paste the ID's. The below image is just an example of what your Firefox screen should look like)
[[Image:aboutcrashesFx29|width=520]]
<br><br>
Thank you for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article.
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