Photoshop import question?

How can I take a screen shot in Premiere Pro (CS6 or CC) without it becoming distorted? Lately, when doing this, the images are elongated. Then, when I bring the image into Photoshop, it looks fine, except that the Pixel Aspect Ratio has been automatically engaged. I seem to not be able to do anything to the image to correct it and when saved, it goes back to its distorted form. What am I doing incorrectly? What is the fix for this? Is this a Premiere issue or a Photoshop issue? If a Premiere issue, please kick the question over to the appropriate forum. SIDE NOTE: I tried to resolve this via a chat session...that was an exercise in futility.
Thanks!

So much for grace, but I guess it is to be expected. I am using Premiere Pro CS6, editing HDV footage. Premiere is set for HDV 60i, 23.97 frame rate. I am capturing the screen shot from the program monitor (timeline) having tried the preview monitor earlier, with the same distorted results. And for the record, you ARE rude. I've responded to others' questions on this and other forums--even when it was apparent that they had no clue what they were asking, but I exhibited FAR MORE GRACE THAN YOU in asking for more information, so that I might be able to help them.
You're welcome.

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