Photoshop in Creative Cloud - no jpeg, save to web, etc

I recently upgraded to paid subscription for creative cloud (single app/photoshop).  I didn't redownload the app, I merely licensed it, but now when I try to save a file it only allows me to save in psd, raw, tiff, etc.  It will not allow me to convert to jpeg, png, save for web etc on new files I create.  The options are still there on old files from when I did the trial.  What is going on?  If I try to manually change the tag on the image to jpeg, it tells me I have a corrupted file when I try to upload it online.  I'm new to PS so it might just be my own ignorance, but I'm hoping you can help.
I've tried uninstalling and reinstalling the software but no luck.
Thanks!

<< Moved to Photoshop Forums >>
What is the mode of the image you are trying to save ?
It should be 8 or 16 bits/channel, if its 32 then it will not give you the option to save as JEPG

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