Photoshop Install errors
Installing Photoshop CS6 on a Mac running OS X 10.7.4
I get the following errors and nothing is installed.
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DF024, DW063 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 16 error(s), 0 warning(s)
----------- Payload: {C7B1C1B3-368D-4C32-A818-83F1554EB398} AdobeColorCommonSetRGB CS6 4.0.0.0 -----------
ERROR: DF024: Unable to preserve original file at "/Library/ColorSync/Profiles/Profiles" (Seq 11)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 11)
----------- Payload: {0C4E7429-E920-4125-980E-029A87AE0A4D} AdobeColorCommonSetCMYK CS6 4.0.0.0 -----------
ERROR: DF024: Unable to preserve original file at "/Library/ColorSync/Profiles/Profiles" (Seq 21)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 21)
----------- Payload: {48623899-C152-457D-9B30-1F957332AC2F} AdobeColorPhotoshop CS6 4.0.0.0 -----------
ERROR: DF024: Unable to preserve original file at "/Library/ColorSync/Profiles/Profiles" (Seq 3)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 3)
----------- Payload: {78E38D75-4D92-4F6E-B631-17A436BED680} AdobeColorVideoProfilesCS CS6 4.0.0.0 -----------
ERROR: DF024: Unable to preserve original file at "/Library/ColorSync/Profiles/Profiles" (Seq 5)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 5)
----------- Payload: {9124DF4E-617D-486B-A970-8FA632244F24} Adobe Photoshop CS6 Core 13.0.0.0 -----------
ERROR: DF024: Unable to preserve original file at "/Library/ColorSync/Profiles/Profiles" (Seq 2259)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 2259)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - AdobeColorCommonSetCMYK CS6: Install failed
ERROR: DW050: - Adobe Photoshop CS6 English Language Pack_AdobePhotoshop13-en_US: Install failed
ERROR: DW050: - AdobeColorPhotoshop CS6: Install failed
ERROR: DW050: - AdobeColorVideoProfilesCS CS6: Install failed
ERROR: DW050: - Adobe Photoshop CS6 Core: Failed due to Language Pack installation failure
ERROR: DW050: - AdobeColorCommonSetRGB CS6: Install failed
Hi seatonob2,
The logs you have provided are incomplete . Could you please share the installer file form following location and send it to [email protected]
Winx86: <Root Drive>\Program files\Common files\Adobe\Installers
Winx64: <Root Drive>\Program files (x86)\Common files\Adobe\Installers
Mac: <Root Volume>/Library/Logs/Adobe/Installers
Similar Messages
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How to solve Photoshop install errors ?
Can you help please ?
This message was received when I tried to download and install Photoshop CS6, 64 bit system, Windows XP:
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DF023, DW063 ... WARNING: DF054, DS013 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 17 error(s), 4 warning(s)
WARNING: DS013: Payload {1A1E5FF9-D0FD-42A3-8E18-E5E7E95E1AB4} DynamiclinkSupport 5.5.0.0 is already installed and the session payload {DE88AA40-6766-43D3-A755-8FC374B3D2C3} DynamiclinkSupport 6.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Payload {A8798E04-96FF-4564-9157-0D4C89CB794C} DynamiclinkSupport 5.0.0.0 is already installed and the session payload {DE88AA40-6766-43D3-A755-8FC374B3D2C3} DynamiclinkSupport 6.0.0.0 has no upgrade/conflict relationship with it.
WARNING: DS013: Checking payloads upgrade/conflict relationships : Failed with code 1
----------- Payload: {8085C16A-3148-40B4-BC8B-12ED59C9C478} Recommended Common Fonts Installation x64 2.0.0.0 -----------
ERROR: DF023: Unable to delete backup file at "C:\adobeTemp\backup\adobetmp153627033" Error 5 Access is denied.(Seq 58)
ERROR: DW063: Error committing command ARKDeleteFileCommand(Seq 58)
ERROR: DF023: Unable to delete backup file at "C:\adobeTemp\backup\adobetmp153227029" Error 5 Access is denied.(Seq 54)
ERROR: DW063: Error committing command ARKDeleteFileCommand(Seq 54)
ERROR: DF023: Unable to delete backup file at "C:\adobeTemp\backup\adobetmp150427016" Error 5 Access is denied.(Seq 26)
ERROR: DW063: Error committing command ARKDeleteFileCommand(Seq 26)
ERROR: DF023: Unable to delete backup file at "C:\adobeTemp\backup\adobetmp149327010" Error 5 Access is denied.(Seq 15)
ERROR: DW063: Error committing command ARKDeleteFileCommand(Seq 15)
----------- Payload: {63594DD4-0241-422A-93A5-B6530040E1C7} Required Common Fonts Installation x64 2.0.0.0 -----------
ERROR: DF023: Unable to delete backup file at "C:\adobeTemp\backup\adobetmp159027095" Error 5 Access is denied.(Seq 39)
ERROR: DW063: Error committing command ARKDeleteFileCommand(Seq 39)
ERROR: DF023: Unable to delete backup file at "C:\adobeTemp\backup\adobetmp155927085" Error 5 Access is denied.(Seq 8)
ERROR: DW063: Error committing command ARKDeleteFileCommand(Seq 8)
----------- Payload: {3289C0E8-78B9-47D4-98E5-F25BFF1CBED4} Adobe Photoshop CS6 Core_x64 13.0.0.0 -----------
WARNING: DF054: Unable to read Adobe file version for file path 'C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\A3DLIBS.dll'(Seq 2)
ERROR: DF012: Unable to find file(Seq 2)
ERROR: DF024: Unable to preserve original file at "C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\A3DLIBS.dll" Error 5 Access is denied.(Seq 2)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 2)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Photoshop CS6 English Language Pack_x64_AdobePhotoshop13-en_US_x64: Install failed
ERROR: DW050: - Adobe Photoshop CS6 Core_x64: Failed due to Language Pack installation failureErrors "Exit Code: 6," "Exit Code: 7"
And not to state the obvious: XP64 never was officially supported for any Adobe product.
Mylenium -
CS5 Photoshop install errors on Mac OS X
I have a Mac OS X 10.7.5 and am trying to install Adobe Photoshop from my CS5 Design Premium Disk.
Illustrator and InDesign installed fine, but when it got to Photoshop I got this error.
I restarted the computer and tried again and got the same errors. I have no idea how I can go about fixing this.
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 8 error(s), 1 warning(s)
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: 6 Unable to copy file from "/private/tmp/.tempdirf8Vj6H3C/Assets1/Adobe Extension Manager/Adobe Extension Manager CS5.app/Contents/PkgInfo" to "/Applications/Adobe Extension Manager CS5/Adobe Extension Manager CS5.app/Contents/PkgInfo" Error 0
ERROR: 6 Command ARKCopyFileCommand failed.
ERROR: 2 Unable to copy file from "/private/tmp/.tempdirxMrMJk4a/Assets1/Application/LegalNotices.pdf" to "/Applications/Adobe Photoshop CS5/LegalNotices.pdf" Error 0
ERROR: 2 Command ARKCopyFileCommand failed.
ERROR: The following payload errors were found during install:
ERROR: - Adobe Photoshop CS5 English Language Pack_AdobePhotoshop12-en_US: Install failed
ERROR: - Adobe Photoshop CS5 Core: Failed due to Language Pack installation failure
ERROR: - Adobe Extension Manager CS5: Install failedhttp://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
-
I have CS5 Master on my computer.
I downloaded CS6 Photoshop beta. After downloading, I clicked on set-up.exe in the WINZIP folder.
I get the following error: Installer failed to initialize. This could be due to a missing file. Please download Adobe Support Advisor
to detect the problem.
I downloaded the support advisor but it came up with no problem.
I have downloaded it 2x with the same error message when trying to install.
What else can I try?Here is the post I was trying to recall.
Use a different unzipping application. If I remember correctly, some users were having issues with WinZip. They tried WinRar, and it solved their issue. -
Creative cloud photoshop install errors/incomplete installation.
How DO I get photoshop to install without errors? Spent all day installing and uninstalling and I'm still getting error messages.
Hi Yvettemc,
I'm moving this thread over to our download/installation forum.
For general Creative Cloud Membership questions, here is the FAQ link:
http://www.adobe.com/products/creativecloud/faq.html
-Dave -
Photoshop install error.. please help
Why cant i install photoshop CS6? I downloaded it and when i launch the setup.exe thing, it loads and then at the end it shows a error..
Heres a pic of the error(in norwegian):
http://gyazo.com/2ef750437165f74ff3967a026557dd3d
What its saying is that i already have a pre released version of photoshop cs6 or a version that comes in conflict with CS6.. I had CS5, and i uninstalled it, hoping that CS6 would work.. and it didnt
Please help me out..
By the way, im trying to install the trial version.
I cant find this error on the internet..Try the CS Cleaner tool, then re-install
Adobe - Adobe Creative Suite Cleaner Tool -
Please advise re Photoshop Install Error
I've tried multiple times to install Photoshop CC onto an OSX 10.9 Mavericks system...and I don't know if that has anything to do with it, but it keeps quitting with the information: ERROR: DF024
Any assistance getting this installed is appreciated!I suggest doing a restart of machine after renaming the folder to removing any temp files/folder preventing the install.
Hi sunoutloud
Please perform following steps:
Navigate to /Library/ColorSync/Profiles/Profiles
Rename folder "Profiles" to "Profiles_old"
Restart your machine
Start installation again
Hope this helps
-Pragya -
Photoshop CS6 EXTENDED Install Error [WINDOWS] *error report included*
Greetz,
I uninstalled Photoshop CS5.1 ME (Middle Eastern) version from my 64bit operating system (Windows 7 Home Premium) and went on to install CS6 EXTENDED after a fresh restart (I also deleted remaining CS5 folders in "Program Files' Adobe directory"). The setup went fine. But, when it finished, it gave an error message saying that Adobe Photoshop CS6 didn't install or didn't install correctly. From there, I copied the error report/log it gave out:
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DF050, DW063 ... WARNING: DF029 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 6 error(s), 1 warning(s)
----------- Payload: {CFA46C39-C539-4BE9-9364-495003C714AD} Adobe SwitchBoard 2.0 2.0.0.0 -----------
ERROR: DF050: ARKServiceControl::ModifyService failed while saving previous service configuration.(Seq 6)
ERROR: DF050: ARKServiceControl::ModifyService failed for service SwitchBoard. Error 2 The system cannot find the file specified.(Seq 6)
ERROR: DW063: Command ARKServiceControlCommand failed.(Seq 6)
ERROR: DF059: ARKServiceControl::StartService failed to start service SwitchBoard. Error: 3(Seq 1)
WARNING: DF029: ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 1 Exit Code: 3 Service Specific Exit Code: 0(Seq 1)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Mini Bridge CS6: Install failed
ERROR: DW050: - Adobe SwitchBoard 2.0: Install failed
Photoshop started fine and worked fine (only used it a bit) after the "failed" installation but, the Update option in the Help window was grayed out (trial version, just to let you know). Is that a limitation to the trial version? Or is it straight up an error?
My question is, what did the error report mean and what could be wrong with my currently installed version of PS? BTW, I didn't use Mini Bridge yet, although all of its files are present in the Program Files directory for Adobe.
Thanks in advance.Thank you for the reply. I will try the steps listed in the document you linked me to. In case any of the procedures works, I will mark your post as "Correct".
Thank you, once again. -
Hey i have downloaded the trial version of photoshop cs5 extended
im running a windows 7 64bit system
When i press install i get stuck at 15% and then i get the following errors
im also running it as admin but i still get the problem somehow
ive also tried the Adobe support advisor and tried everything but still nothing...
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 53 error(s), 51 warning(s)
WARNING: OS requirements not met for {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: The following payload errors were found during install:
ERROR: - Adobe CSXS Infrastructure CS5: Install failed
ERROR: - Microsoft_VC90_ATL_x86: Install failed
ERROR: - Adobe Media Player: Install failed
ERROR: - Adobe Linguistics CS5 x64: Install failed
ERROR: - Microsoft_VC90_CRT_x86: Install failed
ERROR: - Adobe Photoshop CS5 Support: Install failed
ERROR: - Adobe Bridge CS5: Install failed
ERROR: - Recommended Common Fonts Installation x64: Install failed
ERROR: - AdobePDFL x64 CS5: Install failed
ERROR: - DeviceCentral_DeviceCentral3LP-sv_SE: Install failed
ERROR: - Microsoft_VC80_MFCLOC_x86_x64: Install failed
ERROR: - Adobe XMP Panels CS5: Install failed
ERROR: - Photoshop Camera Raw: Install failed
ERROR: - AdobeColorCommonSetCMYK: Install failed
ERROR: - Adobe Mini Bridge CS5: Install failed
ERROR: - Microsoft_VC80_CRT_x86_x64: Install failed
ERROR: - Adobe Photoshop CS5 Swedish Language Pack_x64_AdobePhotoshop12-sv_SE_x64: Install failed
ERROR: - AdobeColorJA CS5: Install failed
ERROR: - Adobe ReviewPanel CS5: Install failed
ERROR: - Photoshop Camera Raw (64 bit): Install failed
ERROR: - Microsoft_VC90_MFC_x86: Install failed
ERROR: - Adobe Photoshop CS5 Core_x64: Failed due to Language Pack installation failure
ERROR: - Suite Shared Configuration CS5: Install failed
ERROR: - PDF Settings CS5: Install failed
ERROR: - DeviceCentral: Failed due to Language Pack installation failure
ERROR: - AdobeTypeSupport CS5: Install failed
ERROR: - AdobeColorVideoProfilesCS CS5: Install failed
ERROR: - AdobeColorCommonSetRGB: Install failed
ERROR: - Adobe Player for Embedding x64: Install failed
ERROR: - Required Common Fonts Installation x64: Install failed
ERROR: - Microsoft_VC90_ATL_x86_x64: Install failed
ERROR: - Adobe CSXS Extensions CS5: Install failed
ERROR: - Microsoft_VC80_ATL_x86_x64: Install failed
ERROR: - AdobeOutputModule: Install failed
ERROR: - Microsoft_VC90_CRT_x86_x64: Install failed
ERROR: - Microsoft_VC80_CRT_x86: Install failed
ERROR: - AdobeCMaps x64 CS5: Install failed
ERROR: - AdobeTypeSupport x64 CS5: Install failed
ERROR: - Microsoft_VC90_MFC_x86_x64: Install failed
ERROR: - Adobe WinSoft Linguistics Plugin CS5 x64: Install failed
ERROR: - AdobeColorEU CS5: Install failed
ERROR: - AdobePDFL CS5: Install failed
ERROR: - AdobeCMaps CS5: Install failed
ERROR: - AdobeColorNA CS5: Install failed
ERROR: - Microsoft_VC80_MFC_x86_x64: Install failed
ERROR: - Adobe SwitchBoard 2.0: Install failed
ERROR: - Microsoft_VC80_MFC_x86: Install failed
ERROR: - AdobeColorPhotoshop CS5: Install failed
ERROR: - Microsoft_VC80_MFCLOC_x86: Install failed
ERROR: - Adobe Extension Manager CS5: Install failed
ERROR: - Adobe ExtendScript Toolkit CS5: Install failed
ERROR: - Adobe AIR: Install failed
Any help would be appreciatedI searched for the GUID from what appears to be the key message: "OS Requirements not met for {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}"
I found a lot of people reporting that one. Several claimed to have gotten through it after working through this page:
http://kb2.adobe.com/cps/829/cpsid_82942.html
At least one person said that creating another user account on the computer cleared up the problem, and others have said that either running the installer as administrator or temporarily turning UAC all the way down have helped.
Good luck.
-Noel -
Install error of Photoshop elements 9 with 32 bit window 7 Ultimate
install error of Photoshop elements 9 with 32 bit window 7 Ultimate while all requirements are yes, Pl Help . below message is coming " Please check application vendor that this is a valid window installer package" Thanks
Try going directly to program files and if you can see the Editor application double click to launch it.
-
Install error Mac Yosemite 10.10 Photoshop CS6
Tried to install Photoshop CS6 through CD on a Mac with Yosemite 10.10.1 - 2.3GHz 16GB, got these errors:
ERROR: DF024: Unable to preserve original file at "/Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeCrashReporter.framework/AdobeCrashReporter" (Seq 94)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 94)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Photoshop CS6 English Language Pack_AdobePhotoshop13-en_US: Install failed
ERROR: DW050: - Adobe Photoshop CS6 Core: Failed due to Language Pack installation failure
Help?You are posting in the Acrobat installation forum, so we don't really know anything about Photoshop. You could try here: Photoshop General Discussion
-
Install error with Photoshop CS6
I am trying to install the trial version of Photoshop cs6. I have attempted the install three times now and if keeps finishing with the same message, "Some items for the following product(s) could not be installed successfully."
The programs does not run correctly, for example a 3d object that I use in cs4 works perfect, in cs6 it places transparent areas that do not exist.
What did not get installed and is it causing the trial version to fail to run properly?This is what it says:
DW050: The following payload errors were found during install:
DW050: - Adobe Bridge CS6 (64 Bit): Install failed
DW050: - Adobe Player for Embedding 3.3: Install failed
DW050: - Adobe CSXS Infrastructure CS6: Install failed
DW050: - Adobe WinSoft Linguistics Plugin CS6 x64: Install failed
DW050: - Adobe Extension Manager CS6: Install failed
DW050: - Adobe Player for Embedding x64 3.3: Install failed
DW050: - Adobe WinSoft Linguistics Plugin CS6: Install failed
DW050: - Adobe Bridge CS6: Install failed
DW050: - Adobe Linguistics CS6 x64: Install failed
DW050: - DynamiclinkSupport: Install failed
DW050: - Adobe ExtendScript Toolkit CS6: Install failed
[ 6436] Tue Aug 21 16:53:36 2012 INFO
Call PostSession Custom Hook
:: END TIMER :: [Total Timer] took 942284 milliseconds (942.284 seconds) DTR = 1786.11 KBPS (1.74425 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 25 error(s), 0 warning(s)
----------- Payload: {354D20E6-A25F-4728-9DA6-C9003D8F2928} Adobe Player for Embedding 3.3 3.3.0.0 -----------
ERROR: DF024: Unable to preserve original file at "C:\Program Files (x86)\Common Files\Adobe\APE\3.3\adbeapeengine.dll" Error 32 The process cannot access the file because it is being used by another process.(Seq 4)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 4)
----------- Payload: {9254D539-549A-41DD-A7DA-251766F2B76F} Adobe Player for Embedding x64 3.3 3.3.0.0 -----------
ERROR: DF024: Unable to preserve original file at "C:\Program Files\Common Files\Adobe\APE\3.3\adbeapecore.dll" Error 32 The process cannot access the file because it is being used by another process.(Seq 2)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 2)
----------- Payload: {DE88AA40-6766-43D3-A755-8FC374B3D2C3} DynamiclinkSupport 6.0.0.0 -----------
ERROR: DF024: Unable to preserve original file at "C:\Program Files (x86)\Common Files\Adobe\dynamiclink\CS6\boost_date_time.dll" Error 32 The process cannot access the file because it is being used by another process.(Seq 1)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 1)
----------- Payload: {36682D68-3834-487E-BA49-DFA4AB0A2E32} Adobe CSXS Infrastructure CS6 3.0.0.0 -----------
ERROR: DF024: Unable to preserve original file at "C:\Program Files (x86)\Common Files\Adobe\CS6ServiceManager\adobe_caps.dll" Error 32 The process cannot access the file because it is being used by another process.(Seq 1)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 1)
----------- Payload: {94FEA41F-7345-429F-AA31-5C615F24CE29} Adobe WinSoft Linguistics Plugin CS6 1.3.0.0 -----------
ERROR: DF024: Unable to preserve original file at "C:\Program Files (x86)\Common Files\Adobe\Linguistics\6.0\Providers\Plugins2\WRLiloPlugin1.3\\CNSWin_MacEnc.dll" Error 32 The process cannot access the file because it is being used by another process.(Seq 3)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 3)
----------- Payload: {7CA3FAD4-7B82-473C-8207-5A283E90742A} Adobe WinSoft Linguistics Plugin CS6 x64 1.3.0.0 -----------
ERROR: DF024: Unable to preserve original file at "C:\Program Files\Common Files\Adobe\Linguistics\6.0\Providers\Plugins2\WRLiloPlugin1.3\\MORPHLibs.dll" Error 32 The process cannot access the file because it is being used by another process.(Seq 13)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 13)
----------- Payload: {C41A769E-27ED-44F7-8A11-F2E32F538E05} Adobe Linguistics CS6 x64 6.0.0.0 -----------
ERROR: DF024: Unable to preserve original file at "C:\Program Files\Common Files\Adobe\Linguistics\6.0\UserDictionaryMigrationTool\AdobeLinguistic.dll" Error 32 The process cannot access the file because it is being used by another process.(Seq 453)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 453)
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Bridge CS6 (64 Bit): Install failed
ERROR: DW050: - Adobe Player for Embedding 3.3: Install failed
ERROR: DW050: - Adobe CSXS Infrastructure CS6: Install failed
ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS6 x64: Install failed
ERROR: DW050: - Adobe Extension Manager CS6: Install failed
ERROR: DW050: - Adobe Player for Embedding x64 3.3: Install failed
ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS6: Install failed
ERROR: DW050: - Adobe Bridge CS6: Install failed
ERROR: DW050: - Adobe Linguistics CS6 x64: Install failed
ERROR: DW050: - DynamiclinkSupport: Install failed
ERROR: DW050: - Adobe ExtendScript Toolkit CS6: Install failed
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
[ 6436] Tue Aug 21 16:53:37 2012 INFO
Exit Code: 6 - Silent workflow completed with errors.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DF024, DW063 ...
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
From what I can tell from the start menu they do show all of these being installed with short cuts on the start menu. -
I'm attempting to download a plug in or patch to rectify the inability to open RW2 files in Photoshop CC 2014. I'm trying AdobePatchinstaller but keep getting an install error. Any advise?
Thank you but the issue has been rectified. Adobe tech support led me through the process of updating all of my apps.
a r o 2 0 1 4 -
Trial Photoshop CS5 install error
I have downloaded trial of Photoshop CS5 Extended from Adobe website.
I am having a Windows 7 Professional 64-bit machine,
After starting the installer i get following message: Please insert disk photoshop CS to continue
After cancelling the installer i get following messages:
Exit Code: 24
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 55 error(s), 5 warning(s)
WARNING: OS requirements not met for {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
WARNING: OS requirements not met for {6E505C8F-2896-11DF-9B64-0013724DD917}
WARNING: OS requirements not met for {E4E188D2-27D5-4E4C-92CE-87F9D24AD2F6}
WARNING: OS requirements not met for {E995AC53-954A-48D2-A861-613B8D42A9BE}
WARNING: OS requirements not met for {F6FA54C9-3E8F-4416-905C-DA5398DF9640}
ERROR: Set payload canceled status
ERROR: Payload {02731921-5711-4E7A-A898-D6BCF0F2A1CD} has an action "install" but no resultState
ERROR: Payload {033E378E-6AD3-4AD5-BDEB-CBD69B31046C} has an action "install" but no resultState
ERROR: Payload {0669F23C-1B69-41B4-A3ED-4F54A5986D66} has an action "install" but no resultState
ERROR: Payload {08D2E121-7F6A-43EB-97FD-629B44903403} has an action "install" but no resultState
ERROR: Payload {0A6FC585-E761-4776-A4F3-BDA1E4FE1B7A} has an action "install" but no resultState
ERROR: Payload {0D067D13-C3D7-4EA6-B346-740CD91FD547} has an action "install" but no resultState
ERROR: Payload {11C0657F-2BD4-4CBC-87F3-9455DC91886E} has an action "install" but no resultState
ERROR: Payload {15FEDA5F-141C-4127-8D7E-B962D1742728} has an action "install" but no resultState
ERROR: Payload {17C6080E-F475-4B49-A30C-EEB85673E999} has an action "install" but no resultState
ERROR: Payload {1D809D80-28A4-11DF-A816-0024E8692489} has an action "install" but no resultState
ERROR: Payload {1E9FC118-651D-4934-97BE-E53CAE5C7D45} has an action "install" but no resultState
ERROR: Payload {2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} has an action "install" but no resultState
ERROR: Payload {2F6B67F4-A2BB-45D7-A80C-25FF646CC1C5} has an action "install" but no resultState
ERROR: Payload {37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} has an action "install" but no resultState
ERROR: Payload {39CB2E53-5326-4939-8B5A-0402C6EFBFE3} has an action "install" but no resultState
ERROR: Payload {3BF96AC2-0CA1-11DF-B07B-459956D89593} has an action "install" but no resultState
ERROR: Payload {3F023875-4A52-4605-9DB6-A88D4A813E8D} has an action "install" but no resultState
ERROR: Payload {4438C826-1FD0-4D04-A70B-24FE1580AB21} has an action "install" but no resultState
ERROR: Payload {4569AD91-47F4-4D9E-8FC9-717EC32D7AE1} has an action "install" but no resultState
ERROR: Payload {50A16F0B-47DA-4583-B4FE-E026719A2024} has an action "install" but no resultState
ERROR: Payload {54F4466A-091A-46DA-B697-43D55CEF9DF6} has an action "install" but no resultState
ERROR: Payload {56540320-C921-1029-83D9-FE864D1FC1DF} has an action "install" but no resultState
ERROR: Payload {61A3D10A-AA4D-4E4C-B9DB-6A08D318EA41} has an action "install" but no resultState
ERROR: Payload {635FED5B-2C6D-49BE-87E6-7A6FCD22BC5A} has an action "install" but no resultState
ERROR: Payload {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84} has an action "install" but no resultState
ERROR: Payload {6B485102-4593-43F6-BA45-F14D690B0C64} has an action "install" but no resultState
ERROR: Payload {6D96660C-1444-410E-9A84-681C0AFB8937} has an action "install" but no resultState
ERROR: Payload {6F29BE46-E5F3-4146-8A84-20301E5C985A} has an action "install" but no resultState
ERROR: Payload {6F3A624B-1B72-4081-96E8-23261F389C5C} has an action "install" but no resultState
ERROR: Payload {73A4DC5E-226E-42BA-8ECA-2822592AC044} has an action "install" but no resultState
ERROR: Payload {78A53622-CDBA-49D1-A3D0-D563FB398D0C} has an action "install" but no resultState
ERROR: Payload {7A33510F-1580-42C2-877E-8C5502566292} has an action "install" but no resultState
ERROR: Payload {7F9C94CD-0BAC-4F8F-8990-6A5886F4D550} has an action "install" but no resultState
ERROR: Payload {8557397C-A42D-486F-97B3-A2CBC2372593} has an action "install" but no resultState
ERROR: Payload {8CCA90E1-F5BA-456F-84BF-AD5FB2CCE13F} has an action "install" but no resultState
ERROR: Payload {925D058B-564A-443A-B4B2-7E90C6432E55} has an action "install" but no resultState
ERROR: Payload {925ED7E4-E1B6-4544-8141-1C98A18D2E2E} has an action "install" but no resultState
ERROR: Payload {92A3CA0D-55CD-4C5D-BA95-5C2600C20F26} has an action "install" but no resultState
ERROR: Payload {98DD55B6-C58C-462F-B8A4-F0585BFEBB15} has an action "install" but no resultState
ERROR: Payload {9A8B01C5-78D1-465F-B5F6-BD59B7800EC7} has an action "install" but no resultState
ERROR: Payload {A472B9E4-0AFF-4F7B-B25D-F64F8E928AAB} has an action "install" but no resultState
ERROR: Payload {B55FDCCB-8A45-4943-8D90-585C3490A032} has an action "install" but no resultState
ERROR: Payload {BAE5212B-6651-4AD8-B26A-1B284D2665C6} has an action "install" but no resultState
ERROR: Payload {BD0D6363-E961-410F-8BF4-ECD8795F3923} has an action "install" but no resultState
ERROR: Payload {C8C1BAD5-54E6-4146-AD07-3A8AD36569C3} has an action "install" but no resultState
ERROR: Payload {CFA46C39-C539-4BE9-9364-495003C714AD} has an action "install" but no resultState
ERROR: Payload {D1A19B02-817E-4296-A45B-07853FD74D57} has an action "install" but no resultState
ERROR: Payload {D26EEF95-420A-4726-B85D-AFBE752EF526} has an action "install" but no resultState
ERROR: Payload {D31D91FE-F0E8-4DF1-812C-9400BE92A386} has an action "install" but no resultState
ERROR: Payload {D92BBB52-82FF-42ED-8A3C-4E062F944AB7} has an action "install" but no resultState
ERROR: Payload {E5DD149F-8370-48F9-A32C-2E3DC776CFFB} has an action "install" but no resultState
ERROR: The following payload errors were found during install:
ERROR: - Microsoft_VC80_CRT_x86: User canceled installation
ERROR: User cancelled the operation
Please help ?I realize this is months old but posting in case somone else Googles the error the same way I did and comes across this thread.
I received this same error when I was attempting to install the trial. Somehow the install directory was set to "Read-Only".
Once I unticked that it installed just fine. -
Installing Photoshop CS4 Error 6 The licensing of this product has stopped working
Installing Photoshop CS4 Error 6 The licensing of this product has stopped working
Hi Mela,
Please try the below mentioned links
MAC OS: http://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html
WIN :http://helpx.adobe.com/creative-suite/kb/error-licensing-stopped-windows.html
Thanks!
Atul Saini
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