Photoshop invalid serial number!!!!!

i have problem with my product i had bought
photoshop cs6 extended (cd version)
and when try instaling my photoshop on my pc i have received message-"invalid serial number" ???
I payd £500 and I can't use my program
HELP!!!

I hope that help because I need this software to do my job.Thank You
Sent from Windows Mail

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Cannot activate adobe photoshop invalid serial number

I allready run in circles for days now and cannot contact someone from the helfdesk. This is the problem: I bought the suite design and web prem and received a serial-number from techsoup. I also receive a login-code to download the separete installation-files from the suite.
After installation I tried to activate Photoshop with the serial-number I received but it says it's invalid. I have the idea I need a separated serial for each program in the suite, but if I click on pack, serial numbers it refers to a site about volume licensing and I cannot create an account for this.
It starts to become frustrating.
Heidi

contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html

Photoshop CS4 serial number flagged as invalid on reinstallation.

Photoshop CS4 Serial number flagged as invalid when I know it's OK. I have been transferring my software to Windows7 from XP by running two operating systems on separate volumes so I can keep working while dealing with compatibility problems. I have my original CD with serial number that I have been using for years. I have wasted a lot of time on this but I am now at the stage where I have deactivated and uninstalled PS from XP, reinstalled from download from Adobe on Win7. When I install I'm asked for the serial number which is accepted OK. When I try to run PS I'm again asked for s/n but this time it's flagged as Invalid. I have had to resort to running as 30 day trial while I trying to find a solution. I'm now desperate, Help Please!

Thanks for that. Yes, I had seen that before and tried it. It made no difference unfortunately.
BUT the good news is, I have tried again this new day and NOW it goes through. Go figure!
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Photoshop CS2- Invalid Serial Number

I am installing my Adobe Photoshop CS2 on Windows Vista.
When I try to install the program after entering my serial number that is on the CD case,
the program states "Invalid Serial Number."
Customer Service gave me new serial numbers to attempt at fixing this issue and those numbers still yielded an "Invalid Serial Number" error.
Tech Support had me create new accounts with admin rights on my laptop (which didn't work) and then gave me a link
about the issue that had nothing to do with me since I have no VCOM software on my laptop (so that too was bogus).
I requested to speak to a manager where the agent diverted with giving me solutions that did not work also in which
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Maybe regular users have some answers.

I've only had similar happen once, when I upgraded AI over about 3-4 versions. My S/N was from the first PC release, and the internal database in the upgrade did not recognize the format, or the S/N. In that case, a 5 min. call to C/S resulted in a number to enter from Adobe, and then it took my S/N fine.
Obviously, you've gone that route, and it's not working. Seems that things have changed with C/S, but I am talking over a decade ago. Are you talking to C/S (Customer Service), or T/S (Technical Service)? For "sales" related things, I have found that C/S is the better. I am assuming that they are still separate departments, though both might well be in India.
Now, one question, you say that C/S told you to run on one machine with "administrative rights." Did you try as an Administrator? These are similar, but there can be differences.
Wish I had something else to offer.
Good luck,
Hunt

Adobe Photoshop cs4 extended invalid serial number

I just bought adobe photoshop cs4 extended from a large retail computer store.I had the trial version of photoshop cs4 extended.I uninstalled the trial version and installed from dvd.I got a Invalid serial number error.I am sure there was a software configuration problem .The reason ,the disk needs to verfy that you have the original disk,If that happens ,After installation ,Just delete this file C:\Program Files\Common Files\Adobe\Adobe PCD\cache\cache.db This is the location where it installed the serial . After deleteing it will create a new cache.db file and store the serial there that goes with that disk . When you open PS cs4 it will ask to enter serial again.Just enter the serial again that came with box ..I guess this would work also with adobe photoshop cs4

I encountered the same problem with Photoshop CS5 - I had the trial version installed, and now bought the extended version, but it keeps saying the license key is invalid. I did unistall, ran the cleanup tool, but it is still not working. Any help is appreciated.

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I recently did a Windows 8 refresh, which uninstalled my Photoshop and Premiere Elements. Now, when I download using the Adobe Download Assisstant and try to enter the serial number displayed in my account under products, it says Invalid Serial Number, this is not a valid serial number, please go back and reenter your number. I don't have a box or CD, because Photoshop and Premiere came preinstalled on my computer. HELP!

Kevin,
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Invalid Serial Number Photoshop Elements (Windows) download

Can you help out? I have received an invalid serial number when installing the Photoshop Elements (Windows) 12. I have the serial number from the Adobe website for this product. What can be done to complete the installation?
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If the serial number is from Adobe website then all you need to do is to copy and paste it in your PSE so that there isn't any error in copying the serial number and inserting it manually in PSE.
Are you doping this?
If you are then you need to contact Adobe Customer Service to help you because this is a public forum where volunteers try to help each other; Adobe staff rarely visit here and if they do, they spend very little time.
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I purchased a new Box retail version of Photoshop Elements and Premiere Elements 12 and before installing I am asked for the Serial Number. I enter it from the box but I get a message that says it is invalid serial number. How can that be if that is what is on the Box.
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Danny

Hi Everyone,
I was able to solve it myself and in way should have provided more information. I was installing the software under the local Admin which in my Domain does not have internet access through our Proxy.
Once I logged on with my Domain Admin and tried to install the software, it worked with out problems. I was not aware that the computer needed access to the Internet to verify the Serial Number.
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Danny

I posted a question 22 minutes ago and it says answered but i got no answer to my question of why my trial version of photoshop elements 7.0 says invalid serial number when i put in the correct serial number in it says the same number in my account and oc

i posted a question 22 min ago and says answered but i got no answer i downloaded a trial version of photoshop elements 7.0 but when i put my serial number from my account saying oct 8 2014 it comes back invalid serial number where are the experts avaiable 24/7 and where do i get my answer chat said mention case number 0213950594 so why is my 1st post marked answered and where is my answe or where do i get it

HI thomascannonjr,
Please tell us if you are installing on Windows or Mac.
Do you have any other Adobe Product installed on the system?
Did you download Photoshop elements from this link:
Download Photoshop Elements products | 9, 8, 7
Regards,
Sandeep

I bought Photoshop Elements 12 and I cannot install it..It says invalid serial number and says invalid Redemption Code

I bought Photoshop Elements 12 and I cannot install it..It says invalid serial number and says invalid Redemption Code when I try that way. I need the program and because I have opened the box it can't be returned to the store. I have over $100 tied up in this product that I can't use. Someone said install the free trial version...Ok, I did...but it is just a 30 day trial and I want the full version of the product I paid for!! So how do I get a valid serial number? The serial number on the box and the redemption code card both come up as invalid. Not a very happy customer right now!!

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http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

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I am trying to install a new sealed Adobe Photoshop CS5 Extended product which I bought of ebay.com for a class I am taking with International Webmasters Association. The product was purchased new in a sealed box but I get the error for an invalid serial number when I try to activate. The PN: 65073432. PHSP CS5 Win RET. Please help me be able to take my course and activate the expensive program I purchased.
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You not addressing Adobe here this is a user forum. You need to contact Adobe customer service via chat or Phone to find out if you sealed box was produced by Adobe or not. There are many scams out there.

Photoshop invalid serial number!!!!!

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