Photoshop is maybe set up wrong - please help.

I don't know what it is thats wrong with it.  I'm not an expert with it by any means so I'm not sure what could be causing the problems.
When I place an image, it reduces its size in the window to less pixels than the actual info window says the image is.  Plus when I copy and paste from photoshop to illustrator, it pastes massive in illustrator but it's all pixellated.  Same with fonts, I wrote some text in Georgia and it's not enlarged or anything, just at a normal font size (36 I think) but you can see the pixel edges of it, it looks pixellated as if I have enlarged it.
It must be set up wrong somehow.  Someone mentioned maybe my dpi or ppi are wrong?  But I'm not sure how I'd know, or what they should be at.
Another thing, I created an image in ps that was A4 sized but when I went to print, it was passport sized.  I copied the image from photoshop then into word and it pasted it A4 sized and the photograph wasn't pixellated at all, so clearly it was supposed to be A4 in photoshop. 
Confused.  Can anyone suggest anything?

Try these:
http://iit.bloomu.edu/vthc/Photoshop/Basics/resolution&size.htm
http://ezinearticles.com/?What-is-PPI---Pixels-Per-Inch?&id=252523
http://graphic-design.com/Photoshop/Tips/resolution.html

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