Photoshop issues continue

So I finally got all CC and CS stuff off my computer, re-loaded CC and DW. Tried to download PS again (3rd time) and got the mess of errors below. Still really angry about paying for stuff that doesn't work. I am on Mac Powerbook, OS 10.7.5
Exit Code: 6
Please see specific errors below for troubleshooting. For example, ERROR: DF024 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 5 error(s)
----------- Payload: AdobeColorCommonSetCMYK CC 5.0.0.0 {C4196275-B11A-40A1-8727-3C145C8F7D95} -----------
ERROR: DF024: Unable to preserve original file at "/Library/ColorSync/Profiles/Profiles" (Seq 21)
----------- Payload: AdobeColorCommonSetRGB CC 5.0.0.0 {C8DEBB29-3EB0-4B97-B652-4DE482B111BC} -----------
ERROR: DF024: Unable to preserve original file at "/Library/ColorSync/Profiles/Profiles" (Seq 11)
----------- Payload: AdobeColorPhotoshop CC 5.0.0.0 {5C5D62C9-91C6-415E-857E-9130C0F52C66} -----------
ERROR: DF024: Unable to preserve original file at "/Library/ColorSync/Profiles/Profiles" (Seq 3)
----------- Payload: AdobeColorVideoProfilesCS CC 5.0.0.0 {CE9B1B00-0421-4701-9698-1C14646D6D94} -----------
ERROR: DF024: Unable to preserve original file at "/Library/ColorSync/Profiles/Profiles" (Seq 5)
----------- Payload: Adobe Photoshop CC Core 14.0.0.0 {AA01D250-3E72-4FD7-9A3B-F9A9C1DBC016} -----------
ERROR: DF024: Unable to preserve original file at "/Library/ColorSync/Profiles/Profiles" (Seq 3933)

Hi AnneBolyn812,
Please refer the following steps in order to resplve the problem.
Check for the existence of the following two folders:
/Library/Application Support/Adobe/Color/Profiles/Profiles
/Library/Application Support/Adobe/Color/Profiles/Recommended
If you find one of these folders and determine that it is a folder, rename, move, or delete it.
Run the installer.
Hope this helps.
Please let me know in case of any other problem.
Regards,
Sumit Singh

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Note that this is boilerplate text.
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Here is the log:
Process:
Adobe Photoshop CS6 [8274]
Path:
/Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6
Identifier:
com.adobe.Photoshop
Version:
13.1.2 (13.1.2.224)
Code Type:
X86-64 (Native)
Parent Process: launchd [138]
User ID:
503
Date/Time:
2013-07-16 15:52:45.051 -0400
OS Version:
Mac OS X 10.8.4 (12E55)
Report Version: 10
Interval Since Last Report:
199067 sec
Crashes Since Last Report:
16
Per-App Interval Since Last Report: 93075 sec
Per-App Crashes Since Last Report:   15
Anonymous UUID:
AED4FB70-8B5F-9B3A-CCC2-B8BD421B221D
Crashed Thread: 0 Main Thread Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: EXC_I386_GPFLT
Thread 0 Crashed:: Main Thread Dispatch queue: com.apple.main-thread
0   libc++abi.dylib
0x00007fff95600f08 __dynamic_cast + 30
1   com.adobe.Photoshop
0x0000000100b8896d AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8376397
2   com.adobe.Photoshop
0x0000000100b9c36c AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8456780
3   com.adobe.Photoshop
0x0000000100b7e0be AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8333214
4   com.adobe.Photoshop
0x0000000100bc6447 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8629031
5   com.adobe.Photoshop
0x0000000100bd6818 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8695544
6   com.adobe.Photoshop
0x0000000100bd59b4 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8691860
7   com.adobe.Photoshop
0x0000000100b2cd3c AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 8000540
8   com.adobe.Photoshop
0x0000000100dfe239 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 10955033
9   com.adobe.Photoshop
0x0000000100e04aa1 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 10981761
10 com.adobe.Photoshop
0x0000000100e04376 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 10979926
11 com.adobe.Photoshop
0x0000000100301f91 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 2478625
12 com.adobe.Photoshop
0x00000001003020de boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 2478958
13 com.adobe.Photoshop
0x00000001000989fb 0x100000000 + 625147
14 com.adobe.Photoshop
0x00000001006017e2 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 2580162
15 com.adobe.Photoshop
0x00000001011a786c AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 14794572
16 com.adobe.Photoshop
0x00000001006a5b4a AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 3252778
17 com.adobe.Photoshop
0x00000001002e70a5 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 2368309
18 com.adobe.Photoshop
0x000000010031bd52 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 2584546
19 com.extensis.AutoActivationPlugin.PS13
0x0000000115c3b5ef PIUGetInfoByIndexIndex(unsigned int, unsigned int, unsigned int, unsigned int, unsigned int, void*, void*) + 333
20 com.extensis.AutoActivationPlugin.PS13
0x0000000115c3d8ef PhotoshopFontUtils::PFUGetDocumentFonts(std::string const&, std::vector<std::string, std::allocator<std::string> >&, unsigned int&) + 363
21 com.extensis.AutoActivationPlugin.PS13
0x0000000115c5eb3c PSGetDocumentFonts(__CFArray**, unsigned int&, std::string const&) + 62
22 com.extensis.AutoActivationPlugin.PS13
0x0000000115c38448 CreateFontSenseDataForCurrentDocument(__CFArray**, long, bool, bool&) + 259
23 com.extensis.AutoActivationPlugin.PS13
0x0000000115c3880b UpdateFontSenseSlugsForDocument() + 45
24 com.adobe.Photoshop
0x00000001002e6b36 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 2366918
25 com.adobe.Photoshop
0x000000010008cffa 0x100000000 + 577530
26 com.adobe.Photoshop
0x0000000100087af7 0x100000000 + 555767
27 com.adobe.Photoshop
0x0000000100087993 0x100000000 + 555411
28 com.adobe.Photoshop
0x0000000101706e14 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 20428020
29 com.apple.Foundation
0x00007fff9831b463 __NSFireTimer + 96
30 com.apple.CoreFoundation
0x00007fff9802b804 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
31 com.apple.CoreFoundation
0x00007fff9802b31d __CFRunLoopDoTimer + 557
32 com.apple.CoreFoundation
0x00007fff98010ad9 __CFRunLoopRun + 1529
33 com.apple.CoreFoundation
0x00007fff980100e2 CFRunLoopRunSpecific + 290
34 com.apple.HIToolbox
0x00007fff92bfdeb4 RunCurrentEventLoopInMode + 209
35 com.apple.HIToolbox
0x00007fff92bfdc52 ReceiveNextEventCommon + 356
36 com.apple.HIToolbox
0x00007fff92bfdae3 BlockUntilNextEventMatchingListInMode + 62
37 com.apple.AppKit
0x00007fff9330d533 _DPSNextEvent + 685
38 com.apple.AppKit
0x00007fff9330cdf2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
39 com.apple.AppKit
0x00007fff933041a3 -[NSApplication run] + 517
40 com.adobe.Photoshop
0x0000000101706d22 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 20427778
41 com.adobe.Photoshop
0x0000000101707fec AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 20432588
42 com.adobe.Photoshop
0x000000010008818d 0x100000000 + 557453
43 com.adobe.Photoshop
0x00000001002ca14c boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 2249692
44 com.adobe.Photoshop
0x00000001002ca229 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 2249913
45 com.adobe.Photoshop
0x00000001000029f4 0x100000000 + 10740
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib
0x00007fff8c658d16 kevent + 10
1   libdispatch.dylib
0x00007fff98250dea _dispatch_mgr_invoke + 883
2   libdispatch.dylib
0x00007fff982509ee _dispatch_mgr_thread + 54
Thread 2:
0   libsystem_kernel.dylib
0x00007fff8c6580fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff9261cfe9 _pthread_cond_wait + 869
2   MultiProcessor Support
0x0000000111c1a18b 0x111bd4000 + 287115
3   MultiProcessor Support
0x0000000111c1a04c 0x111bd4000 + 286796
4   MultiProcessor Support
0x0000000111c3af14 0x111bd4000 + 421652
5   libsystem_c.dylib
0x00007fff926187a2 _pthread_start + 327
6   libsystem_c.dylib
0x00007fff926051e1 thread_start + 13
Thread 3:
0   libsystem_kernel.dylib
0x00007fff8c6580fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff9261cfe9 _pthread_cond_wait + 869
2   MultiProcessor Support
0x0000000111c1a18b 0x111bd4000 + 287115
3   MultiProcessor Support
0x0000000111c1a04c 0x111bd4000 + 286796
4   MultiProcessor Support
0x0000000111c3af14 0x111bd4000 + 421652
5   libsystem_c.dylib
0x00007fff926187a2 _pthread_start + 327
6   libsystem_c.dylib
0x00007fff926051e1 thread_start + 13
Thread 4:
0   libsystem_kernel.dylib
0x00007fff8c6580fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff9261cfe9 _pthread_cond_wait + 869
2   MultiProcessor Support
0x0000000111c1a18b 0x111bd4000 + 287115
3   MultiProcessor Support
0x0000000111c1a04c 0x111bd4000 + 286796
4   MultiProcessor Support
0x0000000111c3af14 0x111bd4000 + 421652
5   libsystem_c.dylib
0x00007fff926187a2 _pthread_start + 327
6   libsystem_c.dylib
0x00007fff926051e1 thread_start + 13
Thread 5:
0   libsystem_kernel.dylib
0x00007fff8c6580fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff9261cfe9 _pthread_cond_wait + 869
2   com.apple.CoreServices.CarbonCore
0x00007fff95391210 TSWaitOnCondition + 108
3   com.apple.CoreServices.CarbonCore
0x00007fff953913e7 TSWaitOnConditionTimedRelative + 132
4   com.apple.CoreServices.CarbonCore
0x00007fff952f3a98 MPWaitOnQueue + 252
5   com.adobe.ACE
0x00000001053e72c9 0x1053ae000 + 234185
6   com.adobe.ACE
0x00000001053e65da 0x1053ae000 + 230874
7   com.apple.CoreServices.CarbonCore
0x00007fff953687e0 PrivateMPEntryPoint + 58
8   libsystem_c.dylib
0x00007fff926187a2 _pthread_start + 327
9   libsystem_c.dylib
0x00007fff926051e1 thread_start + 13
Thread 6:
0   libsystem_kernel.dylib
0x00007fff8c6580fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff9261cfe9 _pthread_cond_wait + 869
2   com.apple.CoreServices.CarbonCore
0x00007fff95391210 TSWaitOnCondition + 108
3   com.apple.CoreServices.CarbonCore
0x00007fff953913e7 TSWaitOnConditionTimedRelative + 132
4   com.apple.CoreServices.CarbonCore
0x00007fff952f3a98 MPWaitOnQueue + 252
5   com.adobe.ACE
0x00000001053e72c9 0x1053ae000 + 234185
6   com.adobe.ACE
0x00000001053e65da 0x1053ae000 + 230874
7   com.apple.CoreServices.CarbonCore
0x00007fff953687e0 PrivateMPEntryPoint + 58
8   libsystem_c.dylib
0x00007fff926187a2 _pthread_start + 327
9   libsystem_c.dylib
0x00007fff926051e1 thread_start + 13
Thread 7:
0   libsystem_kernel.dylib
0x00007fff8c6580fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff9261cfe9 _pthread_cond_wait + 869
2   com.apple.CoreServices.CarbonCore
0x00007fff95391210 TSWaitOnCondition + 108
3   com.apple.CoreServices.CarbonCore
0x00007fff953913e7 TSWaitOnConditionTimedRelative + 132
4   com.apple.CoreServices.CarbonCore
0x00007fff952f3a98 MPWaitOnQueue + 252
5   com.adobe.ACE
0x00000001053e72c9 0x1053ae000 + 234185
6   com.adobe.ACE
0x00000001053e65da 0x1053ae000 + 230874
7   com.apple.CoreServices.CarbonCore
0x00007fff953687e0 PrivateMPEntryPoint + 58
8   libsystem_c.dylib
0x00007fff926187a2 _pthread_start + 327
9   libsystem_c.dylib
0x00007fff926051e1 thread_start + 13
Thread 8:: com.apple.CFSocket.private
0   libsystem_kernel.dylib
0x00007fff8c658322 __select + 10
1   com.apple.CoreFoundation
0x00007fff9804ff46 __CFSocketManager + 1302
2   libsystem_c.dylib
0x00007fff926187a2 _pthread_start + 327
3   libsystem_c.dylib
0x00007fff926051e1 thread_start + 13
Thread 9:: IPCClient rcvr: FMClient.503.8274.140735279702400.1
0   libsystem_kernel.dylib
0x00007fff8c658322 __select + 10
1   com.extensis.cpp-core-framework
0x0000000115fe2d5d GIPCReceiver::OSWaitForData() + 2369
2   com.extensis.cpp-core-framework
0x0000000115fd7a6e GIPCClient::ReceiverThreadProc(GThread*) + 798
3   com.extensis.cpp-core-framework
0x00000001160540a3 GThread::PthreadInternal(void*) + 223
4   libsystem_c.dylib
0x00007fff926187a2 _pthread_start + 327
5   libsystem_c.dylib
0x00007fff926051e1 thread_start + 13
Thread 10:: Agent IF Message Handler
0   libsystem_kernel.dylib
0x00007fff8c6580fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff9261cfe9 _pthread_cond_wait + 869
2   com.extensis.cpp-core-framework
0x0000000116014f9a GSemaphore::TimedWait(unsigned int) + 76
3   com.extensis.cpp-core-framework
0x0000000115fdc327 GIPCClient::GIPCMTDataAccumulator::WaitForData(unsigned int, std::vector<char, std::allocator<char> >&, bool) + 37
4   com.extensis.ExtensisFontManagement.sdk
0x00000001be6455f7 GAgentIFMessageHandlerThread::RunMessageHandlerThread() + 445
5   com.extensis.ExtensisFontManagement.sdk
0x00000001be645d14 GAgentIFMessageHandlerThread::AgentIFMessageHandlerThreadFunc(GThread*) + 42
6   com.extensis.cpp-core-framework
0x00000001160540a3 GThread::PthreadInternal(void*) + 223
7   libsystem_c.dylib
0x00007fff926187a2 _pthread_start + 327
8   libsystem_c.dylib
0x00007fff926051e1 thread_start + 13
Thread 11:
0   libsystem_kernel.dylib
0x00007fff8c658386 __semwait_signal + 10
1   libsystem_c.dylib
0x00007fff926a2800 nanosleep + 163
2   com.adobe.PSAutomate
0x00000001bebd76eb 0x1bea94000 + 1324779
3   com.adobe.PSAutomate
0x00000001bebbd539 0x1bea94000 + 1217849
4   com.adobe.PSAutomate
0x00000001bebd7a56 0x1bea94000 + 1325654
5   libsystem_c.dylib
0x00007fff926187a2 _pthread_start + 327
6   libsystem_c.dylib
0x00007fff926051e1 thread_start + 13
Thread 12:
0   libsystem_kernel.dylib
0x00007fff8c6580fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff9261cfe9 _pthread_cond_wait + 869
2   com.adobe.ape.engine
0x0000000210a9ac0d APXGetHostAPI + 2516093
3   com.adobe.ape.engine
0x0000000210848ec1 APXGetHostAPI + 83761
4   com.adobe.ape.engine
0x0000000210a9acd1 APXGetHostAPI + 2516289
5   com.adobe.ape.engine
0x0000000210a9ad4a APXGetHostAPI + 2516410
6   com.adobe.ape.engine
0x0000000210a9ae79 APXGetHostAPI + 2516713
7   libsystem_c.dylib
0x00007fff926187a2 _pthread_start + 327
8   libsystem_c.dylib
0x00007fff926051e1 thread_start + 13
Thread 13:
0   libsystem_kernel.dylib
0x00007fff8c6580fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff9261cfe9 _pthread_cond_wait + 869
2   com.adobe.ape.engine
0x0000000210a9ac0d APXGetHostAPI + 2516093
3   com.adobe.ape.engine
0x0000000210848ec1 APXGetHostAPI + 83761
4   com.adobe.ape.engine
0x0000000210a9acd1 APXGetHostAPI + 2516289
5   com.adobe.ape.engine
0x0000000210a9ad4a APXGetHostAPI + 2516410
6   com.adobe.ape.engine
0x0000000210a9ae79 APXGetHostAPI + 2516713
7   libsystem_c.dylib
0x00007fff926187a2 _pthread_start + 327
8   libsystem_c.dylib
0x00007fff926051e1 thread_start + 13
Thread 14:
0   libsystem_kernel.dylib
0x00007fff8c6580fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff9261cfe9 _pthread_cond_wait + 869
2   com.adobe.ape.engine
0x0000000210a9ac0d APXGetHostAPI + 2516093
3   com.adobe.ape.engine
0x0000000210848ec1 APXGetHostAPI + 83761
4   com.adobe.ape.engine
0x0000000210a9acd1 APXGetHostAPI + 2516289
5   com.adobe.ape.engine
0x0000000210a9ad4a APXGetHostAPI + 2516410
6   com.adobe.ape.engine
0x0000000210a9ae79 APXGetHostAPI + 2516713
7   libsystem_c.dylib
0x00007fff926187a2 _pthread_start + 327
8   libsystem_c.dylib
0x00007fff926051e1 thread_start + 13
Thread 15:
0   libsystem_kernel.dylib
0x00007fff8c6580fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff9261cfe9 _pthread_cond_wait + 869
2   com.adobe.ape.engine
0x0000000210a9ac0d APXGetHostAPI + 2516093
3   com.adobe.ape.engine
0x0000000210848ec1 APXGetHostAPI + 83761
4   com.adobe.ape.engine
0x0000000210a9acd1 APXGetHostAPI + 2516289
5   com.adobe.ape.engine
0x0000000210a9ad4a APXGetHostAPI + 2516410
6   com.adobe.ape.engine
0x0000000210a9ae79 APXGetHostAPI + 2516713
7   libsystem_c.dylib
0x00007fff926187a2 _pthread_start + 327
8   libsystem_c.dylib
0x00007fff926051e1 thread_start + 13
Thread 16:
0   libsystem_kernel.dylib
0x00007fff8c656686 mach_msg_trap + 10
1   libsystem_kernel.dylib
0x00007fff8c655c42 mach_msg + 70
2   com.apple.CoreFoundation
0x00007fff9800b233 __CFRunLoopServiceMachPort + 195
3   com.apple.CoreFoundation
0x00007fff98010916 __CFRunLoopRun + 1078
4   com.apple.CoreFoundation
0x00007fff980100e2 CFRunLoopRunSpecific + 290
5   com.apple.CoreMediaIO
0x00007fff90bec6e8 CMIO::DAL::RunLoop::OwnThread(void*) + 146
6   com.apple.CoreMediaIO
0x00007fff90be42ce CAPThread::Entry(CAPThread*) + 156
7   libsystem_c.dylib
0x00007fff926187a2 _pthread_start + 327
8   libsystem_c.dylib
0x00007fff926051e1 thread_start + 13
Thread 17:
0   libsystem_kernel.dylib
0x00007fff8c6580fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff9261d023 _pthread_cond_wait + 927
2   com.adobe.ape.engine
0x0000000210a9abd0 APXGetHostAPI + 2516032
3   com.adobe.ape.engine
0x0000000210ab2ddb APXGetHostAPI + 2614859
4   com.adobe.ape.engine
0x0000000210a9acd1 APXGetHostAPI + 2516289
5   com.adobe.ape.engine
0x0000000210a9ad4a APXGetHostAPI + 2516410
6   com.adobe.ape.engine
0x0000000210a9ae79 APXGetHostAPI + 2516713
7   libsystem_c.dylib
0x00007fff926187a2 _pthread_start + 327
8   libsystem_c.dylib
0x00007fff926051e1 thread_start + 13
Thread 18:
0   libsystem_kernel.dylib
0x00007fff8c6580fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff9261d023 _pthread_cond_wait + 927
2   com.adobe.ape.engine
0x0000000210a9abd0 APXGetHostAPI + 2516032
3   com.adobe.ape.engine
0x0000000210c2d2c3 APXGetHostAPI + 4164403
4   com.adobe.ape.engine
0x0000000210a9acd1 APXGetHostAPI + 2516289
5   com.adobe.ape.engine
0x0000000210a9ad4a APXGetHostAPI + 2516410
6   com.adobe.ape.engine
0x0000000210a9ae79 APXGetHostAPI + 2516713
7   libsystem_c.dylib
0x00007fff926187a2 _pthread_start + 327
8   libsystem_c.dylib
0x00007fff926051e1 thread_start + 13
Thread 19:
0   libsystem_kernel.dylib
0x00007fff8c6582aa __recvfrom + 10
1   ServiceManager-Launcher.dylib
0x00000001bf8985ec Invoke + 45721
2   ServiceManager-Launcher.dylib
0x00000001bf897813 Invoke + 42176
3   ServiceManager-Launcher.dylib
0x00000001bf896be0 Invoke + 39053
4   ServiceManager-Launcher.dylib
0x00000001bf896c66 Invoke + 39187
5   ServiceManager-Launcher.dylib
0x00000001bf89230f Invoke + 20412
6   ServiceManager-Launcher.dylib
0x00000001bf892616 Invoke + 21187
7   ServiceManager-Launcher.dylib
0x00000001bf892cd7 Invoke + 22916
8   ServiceManager-Launcher.dylib
0x00000001bf892f41 Invoke + 23534
9   ServiceManager-Launcher.dylib
0x00000001bf89561d Invoke + 33482
10 ServiceManager-Launcher.dylib
0x00000001bf895775 Invoke + 33826
11 ServiceManager-Launcher.dylib
0x00000001bf895fb2 Invoke + 35935
12 ServiceManager-Launcher.dylib
0x00000001bf8960ad Invoke + 36186
13 ServiceManager-Launcher.dylib
0x00000001bf888d6b Login + 480
14 ServiceManager-Launcher.dylib
0x00000001bf88c7ad Login + 15394
15 ServiceManager-Launcher.dylib
0x00000001bf896412 Invoke + 37055
16 ServiceManager-Launcher.dylib
0x00000001bf898253 Invoke + 44800
17 libsystem_c.dylib
0x00007fff926187a2 _pthread_start + 327
18 libsystem_c.dylib
0x00007fff926051e1 thread_start + 13
Thread 20:
0   libsystem_kernel.dylib
0x00007fff8c6580fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff9261d023 _pthread_cond_wait + 927
2   com.adobe.ape.engine
0x0000000210a9abd0 APXGetHostAPI + 2516032
3   com.adobe.ape.engine
0x0000000210ab2ddb APXGetHostAPI + 2614859
4   com.adobe.ape.engine
0x0000000210a9acd1 APXGetHostAPI + 2516289
5   com.adobe.ape.engine
0x0000000210a9ad4a APXGetHostAPI + 2516410
6   com.adobe.ape.engine
0x0000000210a9ae79 APXGetHostAPI + 2516713
7   libsystem_c.dylib
0x00007fff926187a2 _pthread_start + 327
8   libsystem_c.dylib
0x00007fff926051e1 thread_start + 13
Thread 21:
0   libsystem_kernel.dylib
0x00007fff8c6580fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff9261d023 _pthread_cond_wait + 927
2   com.adobe.ape.engine
0x0000000210a9abd0 APXGetHostAPI + 2516032
3   com.adobe.ape.engine
0x0000000210c2d2c3 APXGetHostAPI + 4164403
4   com.adobe.ape.engine
0x0000000210a9acd1 APXGetHostAPI + 2516289
5   com.adobe.ape.engine
0x0000000210a9ad4a APXGetHostAPI + 2516410
6   com.adobe.ape.engine
0x0000000210a9ae79 APXGetHostAPI + 2516713
7   libsystem_c.dylib
0x00007fff926187a2 _pthread_start + 327
8   libsystem_c.dylib
0x00007fff926051e1 thread_start + 13
Thread 22:
0   libsystem_kernel.dylib
0x00007fff8c6580fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff9261cfe9 _pthread_cond_wait + 869
2   com.apple.CoreServices.CarbonCore
0x00007fff95391210 TSWaitOnCondition + 108
3   com.apple.CoreServices.CarbonCore
0x00007fff953913e7 TSWaitOnConditionTimedRelative + 132
4   com.apple.CoreServices.CarbonCore
0x00007fff952f3a98 MPWaitOnQueue + 252
5   com.adobe.dvacore.framework
0x00000001c60e7661 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 193
6   com.adobe.dvacore.framework
0x00000001c60ced33 boost::function0<void>::operator()() const + 51
7   com.adobe.dvacore.framework
0x00000001c60dd773 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 99
8   com.adobe.boost_threads.framework
0x00000001bf8bef45 thread_proxy + 133
9   libsystem_c.dylib
0x00007fff926187a2 _pthread_start + 327
10 libsystem_c.dylib
0x00007fff926051e1 thread_start + 13
Thread 23:
0   libsystem_kernel.dylib
0x00007fff8c6580fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff9261cfe9 _pthread_cond_wait + 869
2   com.apple.CoreServices.CarbonCore
0x00007fff95391210 TSWaitOnCondition + 108
3   com.apple.CoreServices.CarbonCore
0x00007fff953913e7 TSWaitOnConditionTimedRelative + 132
4   com.apple.CoreServices.CarbonCore
0x00007fff952f3a98 MPWaitOnQueue + 252
5   com.adobe.dvacore.framework
0x00000001c60e7661 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 193
6   com.adobe.dvacore.framework
0x00000001c60ced33 boost::function0<void>::operator()() const + 51
7   com.adobe.dvacore.framework
0x00000001c60dd773 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 99
8   com.adobe.boost_threads.framework
0x00000001bf8bef45 thread_proxy + 133
9   libsystem_c.dylib
0x00007fff926187a2 _pthread_start + 327
10 libsystem_c.dylib
0x00007fff926051e1 thread_start + 13
Thread 24:
0   libsystem_kernel.dylib
0x00007fff8c658d16 kevent + 10
1   com.adobe.dvatransport.framework
0x00000001c64805b3 boost::asio::detail::kqueue_reactor::run(bool, boost::asio::detail::op_queue<boost::asio::detail::task_io_service_operation>&) + 243
2   com.adobe.dvatransport.framework
0x00000001c648c27b boost::asio::detail::task_io_service::run(boost::system::error_code&) + 555
3   com.adobe.dvatransport.framework
0x00000001c6474ab5 SkyConnectionEnv::MainLoop() + 117
4   com.adobe.dvatransport.framework
0x00000001c6474b19 SkyConnectionEnv::StaticThreadFunc(SkyConnectionEnv*) + 9
5   com.adobe.boost_threads.framework
0x00000001bf8bef45 thread_proxy + 133
6   libsystem_c.dylib
0x00007fff926187a2 _pthread_start + 327
7   libsystem_c.dylib
0x00007fff926051e1 thread_start + 13
Thread 25:
0   libsystem_kernel.dylib
0x00007fff8c6580fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff9261cfe9 _pthread_cond_wait + 869
2   com.adobe.dvatransport.framework
0x00000001c648c4df boost::asio::detail::task_io_service::run(boost::system::error_code&) + 1167
3   com.adobe.dvatransport.framework
0x00000001c648cacd boost::asio::detail::posix_thread::func<boost::asio::detail::resolver_service_base::work_ io_service_runner>::run() + 61
4   com.adobe.dvatransport.framework
0x00000001c647ed99 boost_asio_detail_posix_thread_function + 25
5   libsystem_c.dylib
0x00007fff926187a2 _pthread_start + 327
6   libsystem_c.dylib
0x00007fff926051e1 thread_start + 13
Thread 26:
0   libsystem_kernel.dylib
0x00007fff8c6580fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff9261cfe9 _pthread_cond_wait + 869
2   com.apple.CoreServices.CarbonCore
0x00007fff95391210 TSWaitOnCondition + 108
3   com.apple.CoreServices.CarbonCore
0x00007fff953913e7 TSWaitOnConditionTimedRelative + 132
4   com.apple.CoreServices.CarbonCore
0x00007fff952f3a98 MPWaitOnQueue + 252
5   com.adobe.dvacore.framework
0x00000001c60e7661 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 193
6   com.adobe.dvacore.framework
0x00000001c60ced33 boost::function0<void>::operator()() const + 51
7   com.adobe.dvacore.framework
0x00000001c60dd773 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 99
8   com.adobe.boost_threads.framework
0x00000001bf8bef45 thread_proxy + 133
9   libsystem_c.dylib
0x00007fff926187a2 _pthread_start + 327
10 libsystem_c.dylib
0x00007fff926051e1 thread_start + 13
Thread 27:
0   libsystem_kernel.dylib
0x00007fff8c6580fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff9261cfe9 _pthread_cond_wait + 869
2   com.apple.CoreServices.CarbonCore
0x00007fff95391210 TSWaitOnCondition + 108
3   com.apple.CoreServices.CarbonCore
0x00007fff953913e7 TSWaitOnConditionTimedRelative + 132
4   com.apple.CoreServices.CarbonCore
0x00007fff952f3a98 MPWaitOnQueue + 252
5   com.adobe.dvacore.framework
0x00000001c60e7661 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 193
6   com.adobe.dvacore.framework
0x00000001c60ced33 boost::function0<void>::operator()() const + 51
7   com.adobe.dvacore.framework
0x00000001c60dd773 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 99
8   com.adobe.boost_threads.framework
0x00000001bf8bef45 thread_proxy + 133
9   libsystem_c.dylib
0x00007fff926187a2 _pthread_start + 327
10 libsystem_c.dylib
0x00007fff926051e1 thread_start + 13
Thread 28:
0   libsystem_kernel.dylib
0x00007fff8c6580fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff9261cfe9 _pthread_cond_wait + 869
2   com.apple.CoreServices.CarbonCore
0x00007fff95391210 TSWaitOnCondition + 108
3   com.apple.CoreServices.CarbonCore
0x00007fff953913e7 TSWaitOnConditionTimedRelative + 132
4   com.apple.CoreServices.CarbonCore
0x00007fff952f3a98 MPWaitOnQueue + 252
5   com.adobe.dvacore.framework
0x00000001c60e7661 dvacore::threads::(anonymous namespace)::ThreadedWorkQueue::WorkerMain(boost::shared_ptr<dvacore::threads::ThreadSafeD elayQueue> const&, boost::shared_ptr<dvacore::threads::Gate> const&) + 193
6   com.adobe.dvacore.framework
0x00000001c60ced33 boost::function0<void>::operator()() const + 51
7   com.adobe.dvacore.framework
0x00000001c60dd773 dvacore::threads::(anonymous namespace)::LaunchThread(std::string const&, boost::function0<void> const&, dvacore::threads::ThreadPriority, boost::function<void ()> const&, boost::function<void ()> const&) + 99
8   com.adobe.boost_threads.framework
0x00000001bf8bef45 thread_proxy + 133
9   libsystem_c.dylib
0x00007fff926187a2 _pthread_start + 327
10 libsystem_c.dylib
0x00007fff926051e1 thread_start + 13
Thread 29:
0   libsystem_kernel.dylib
0x00007fff8c658d16 kevent + 10
1   com.adobe.dvatransport.framework
0x00000001c64805b3 boost::asio::detail::kqueue_reactor::run(bool, boost::asio::detail::op_queue<boost::asio::detail::task_io_service_operation>&) + 243
2   com.adobe.dvatransport.framework
0x00000001c648c27b boost::asio::detail::task_io_service::run(boost::system::error_code&) + 555
3   com.adobe.dvatransport.framework
0x00000001c6474ab5 SkyConnectionEnv::MainLoop() + 117
4   com.adobe.dvatransport.framework
0x00000001c6474b19 SkyConnectionEnv::StaticThreadFunc(SkyConnectionEnv*) + 9
5   com.adobe.boost_threads.framework
0x00000001bf8bef45 thread_proxy + 133
6   libsystem_c.dylib
0x00007fff926187a2 _pthread_start + 327
7   libsystem_c.dylib
0x00007fff926051e1 thread_start + 13
Thread 30:
0   libsystem_kernel.dylib
0x00007fff8c6580fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff9261d023 _pthread_cond_wait + 927
2   com.apple.CoreServices.CarbonCore
0x00007fff95391406 TSWaitOnConditionTimedRelative + 163
3   com.apple.CoreServices.CarbonCore
0x00007fff95390f6d TSWaitOnSemaphoreCommon + 265
4   com.apple.CoreServices.CarbonCore
0x00007fff95354b93 AsyncFileThread(void*) + 257
5   libsystem_c.dylib
0x00007fff926187a2 _pthread_start + 327
6   libsystem_c.dylib
0x00007fff926051e1 thread_start + 13
Thread 31:
0   libsystem_kernel.dylib
0x00007fff8c6580fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff9261cfe9 _pthread_cond_wait + 869
2   libtbb.dylib
0x0000000103d43010 tbb::internal::rml::private_worker::thread_routine(void*) + 416
3   libsystem_c.dylib
0x00007fff926187a2 _pthread_start + 327
4   libsystem_c.dylib
0x00007fff926051e1 thread_start + 13
Thread 32:
0   libsystem_kernel.dylib
0x00007fff8c6580fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff9261cfe9 _pthread_cond_wait + 869
2   libtbb.dylib
0x0000000103d43010 tbb::internal::rml::private_worker::thread_routine(void*) + 416
3   libsystem_c.dylib
0x00007fff926187a2 _pthread_start + 327
4   libsystem_c.dylib
0x00007fff926051e1 thread_start + 13
Thread 33:
0   libsystem_kernel.dylib
0x00007fff8c6580fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff9261cfe9 _pthread_cond_wait + 869
2   libtbb.dylib
0x0000000103d43010 tbb::internal::rml::private_worker::thread_routine(void*) + 416
3   libsystem_c.dylib
0x00007fff926187a2 _pthread_start + 327
4   libsystem_c.dylib
0x00007fff926051e1 thread_start + 13
Thread 34:
0   libsystem_kernel.dylib
0x00007fff8c6586d6 __workq_kernreturn + 10
1   libsystem_c.dylib
0x00007fff9261af4c _pthread_workq_return + 25
2   libsystem_c.dylib
0x00007fff9261ad13 _pthread_wqthread + 412
3   libsystem_c.dylib
0x00007fff926051d1 start_wqthread + 13
Thread 35:
0   libsystem_kernel.dylib
0x00007fff8c6586d6 __workq_kernreturn + 10
1   libsystem_c.dylib
0x00007fff9261af4c _pthread_workq_return + 25
2   libsystem_c.dylib
0x00007fff9261ad13 _pthread_wqthread + 412
3   libsystem_c.dylib
0x00007fff926051d1 start_wqthread + 13
Thread 36:
0   libsystem_kernel.dylib
0x00007fff8c6580fa __psynch_cvwait + 10
1   libsystem_c.dylib
0x00007fff9261cfe9 _pthread_cond_wait + 869
2   com.adobe.Photoshop
0x000000010029b77d boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 2058765
3   com.adobe.Photoshop
0x00000001017e3aca AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 21332394
4   com.adobe.Photoshop
0x00000001017e1959 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 21323833
5   com.adobe.Photoshop
0x0000000101747974 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 20693076
6   libsystem_c.dylib
0x00007fff926187a2 _pthread_start + 327
7   libsystem_c.dylib
0x00007fff926051e1 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x6000000020f6d308 rbx: 0xffffffffffffffff rcx: 0xffffffffffffffff rdx: 0x00000001039f8730
rdi: 0x000000020f509f60 rsi: 0x00000001039f8630 rbp: 0x00007fff5fbfc790 rsp: 0x00007fff5fbfc740
   r8: 0x0000000000000003   r9: 0x0000000000000018 r10: 0x0000000000000000 r11: 0x0000000000000003
r12: 0x00000001039f8730 r13: 0x00007fff5fbfc988 r14: 0x000000020f509f60 r15: 0x00000001039f8630
rip: 0x00007fff95600f08 rfl: 0x0000000000010202 cr2: 0x0000000210264658
Logical CPU: 1
Binary Images:
0x100000000 -
0x103673fff +com.adobe.Photoshop (13.1.2 - 13.1.2.224) <E29BEA76-8EC8-3A4C-8279-056B8B0006D7> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6
0x103d34000 -
0x103d60ff7 +libtbb.dylib (0) <57655978-A378-BE1E-7905-7D7F951AD6F7> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/libtbb.dylib
0x103d77000 -
0x103d85ff3 +libtbbmalloc.dylib (0) <CB038B96-2999-5EB1-E26A-7720A7A8F8CD> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/libtbbmalloc.dylib
0x103d99000 -
0x103da0fff org.twain.dsm (1.9.4 - 1.9.4) <874B55CB-DCC1-3E23-9DDD-74147C17660D> /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
0x103da8000 -
0x103dc2ff7 +com.adobe.ahclientframework (1.7.0.56 - 1.7.0.56) <C1C5DE5C-39AB-0871-49A6-FA3449D39B8A> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0x103dcb000 -
0x103dd0fff com.apple.agl (3.2.1 - AGL-3.2.1) <328CAFF6-C443-303F-923A-F9EEA8E71794> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x103dd7000 -
0x103fa0fff +com.adobe.owl (AdobeOwl version 5.0.4 - 5.0.4) <0FA698D2-CE7E-3C5A-B3D2-D9859A8612A0> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x103fe2000 -
0x104428ff7 +com.adobe.MPS (AdobeMPS 5.8.0.19463 - 5.8.0.19463) <8A4BA3B2-6F6A

Extensis has an upcoming release plan to address this issue.
Here is our schedule as it is unfolding:
On Monday, August 5th we will release a free update for Suitcase Fusion 5 customers (v16.0.1) that addresses this bug and other plugin related issues.
On Wednesday, August 7th we will release a free update for Suitcase Fusion 4 customers (v15.0.6) that addresses this and other plugin related issues.
Updates will be made available either through your Suitcase Fusion product directly or by downloading them from the Extensis website.
An update for Universal Type Server customers will also be available soon.
Please let me know if you have any questions of concerns.
Cheers,
Chris Meyer
Extensis Font Management Team

Photoshop Elements continues to crash upon opening - please help

I continue to get the message that the program must close down two seconds after I open it. I held down shift when I clicked on organizer and the management screen came up. I repaired, I optimized and the program continues to show down after two seconds. It will not give me enought time to click on preferences and change the back up option, which is a suggestion I read on another post. I am desperate to get into elements. Working on a thesis project and need to write captions for images and upload to website using Dreamweaver. Please help me. I have PLUS and it says I have 19.0 GB of online storage capacity left. I don't understand why the program is suddenly refusing to stay open.

Hello. I appreciate your message below. The problem is I cannot use the Elements organizer at all. As soon as I open it, three seconds later, a message pops up that says the program has encountered and error and must close, and then it closes, immediately. The organizer was working perfect for approx two months until I used a corrupt font in Premier Elements 9 on a video title. This corrupt font was one of Adobe's program fonts, I did not go import a font, I merely used the Adobe program font selections. When I tried to apply the font change to my video clips, I was unable to finish on all of the clips, the font was behaving very strange, and the next day, I noticed my elements organizer crashed each time I open it. I need an Adobe technical person with experience in these matters to tell me what needs to be done to make my elements organizer work again. I tried to remove the program and reinstall it, and that did not work. I followed all of your previous suggestions, and none of those worked. As for the suggestion you give below, I can only open the program under edit since the organizer crashes immediately each time I open it. When I open the editor and to go EDIT and PREFERENCES, I do not see any option about auto analyzer in any of these options, under Editor. Also, since my organizer worked perfectly until the corrupt font issue happened, I doubt seriously if the crash issue is related to auto analyzer. That was not causing a problem before the corrupt font issue occurred. I paid a lot of money and bought four Adobe programs, Elements, Premier Elements 9, Flash and Dreamweaver, and I need the Elements Organizer to work and not crash each time I open it. What do I need to do to accomplish this? I have an enormous amount of photos and videos in that program at this point since I am completing a thesis project for my Master's Degree. Who can tell me what needs to be done to fix this problem? I downloaded the patch at the Adobe site weeks ago and it did not help. Judy Moss

Some Photoshop issues after upgrading from CS5 Master to CS5.5 Master

Hello
I'm a bit of a noob when it comes to the Adobe stuff. Not so with PC's
Win 7 SP1 x64 8G RAM etc etc...
I have a CS5.5 Master License and it is the update from CS5 that has thrown a wrench into my works.
I had CS5 MAster Collection happily running along; no problems. I decided to buy the CS5.5 upgrade and I installed it in place.... that is, on top of the CS5 stuff.
Now I have Photoshop problems;
1. The upgrade did not over-write my PS 5 directory... it created a PS5.1 Directory. D'oh! No plugins in PS5.1!! Not what I expected at all. I just wanted it to upgrade. Is it normal for Adobe products to do this (the answer seems to be yes) and if so how do I get my plugins in the new version? It's kind of a pain... I have a lot of photoshop plugins... What do most users here do? Uninstall old versions first? Change the "plugins" path? I don't require the older version of PS5 on my hard drive... but now the plugs are in PS5 and the OS opens PS5.1... whoops!
2. My Photoshop printing broke in both versions 5 and 5.1. I am just using an Epson 3880 and when I try to print in PS I get a message to the effect that the printer is no longer available (it is) and it's the wrong profile... trouble is... the Printer menu item then becomes greyed out... I can't change anything. Can't fix. Does that ring a bell with anyone? This seems to be related to the upgrade. My Lightroom 3.x still prints the exact same photo with the same profile and printer just fine.
So.... If anyone can shed some light on these two specific issues I would really appreciatte it! and with so many pieces (it is a huge Suite) would I be better off un-installing CS5 and then installing CS 5.5? What are the hardcore adobe users thoughts on best practices for upgrades?
Thanks a ton! -- David

1. Yes, Adobe apps always install in new folders.
2. Try the Photoshop forum for Photoshop specific questions.
Most of the apps weren't really upgraded. The .1 releases just added CS services as far as I know.
I just built a new machine and installed InDesign CS5 and then installed the CS5.5 Master Collection. Your needs may vary.
Bob

Photoshop issues continue

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