Photoshop keeps closing with no warning or errors

Hi,
I have a strange issue.  We just installed CS5 about four months ago.  About two months ago, we started having trouble with Photshop closing unexpectedly.  At first, it would close after being open for an hour or so.  When the problem first appeared, I uninstalled and re-installed.  It worked fine for a time, but now it closes after being open for about five minutes.  It's not just one file - we've tried it with several different files.  Here's the really strange thing - we can open Illustrator or InDesign and have no issues at all.  I'm new to Adobe, so what would cause Photoshop to crash and not the other applications?  We have no third-party plug-ins installed and photoshop is completely up to date - 12.0.4.  The OS is XP pro and the user is a domain member and is also a member of the local admins on the computer.  Also, there are no events registering in the event log when it closes.  If there are any log files relating to Adobe, I don't know about them.  Any ideas of where I should Look to resolve this issue?

Thank you so much.  I'm not sure if it was just the update, but it's fixed!  Before your answer, I was thinking that it might be bad memory, so I opened the case to check out what was actually installed and found the graphics card was very poorly seated.  So, I reseated and updated the driver.  Working beautifully!

Similar Messages

  • Blackberry Desktop keeps closing with error message

    I am trying to synch my Blackberry Bold but the Blackberry Desktop keeps closing on me.  I have tried installing the latest version of the software but even after doing that I am having the same problem.  Help!

    Hi and Welcome to the Community!
    Unfortunately, while you said "with error message", you neglected to actually say what that error message is...hence, we must guess...I suggest this thread:
    http://supportforums.blackberry.com/t5/Desktop-Software-for-PC/Cleanly-quot-Starting-Over-quot-with-...
    It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • Photoshop keeps on getting out of memory error after installing Premier Pro

    I just upgrade my CS to CC. Yesterday I installed Photoshop and did my work without any problem but today after installing Premier and After Effect, I keep on getting out of memory error when I'm working even though I don't have any other application running accept photoshop alone. The file I'm working on is a small file, iphone plus size interface. Basically I can open the file, add blur effect and try to type text I will get photoshop telling me that my system is out of memory. Restarting photoshop give the same problem, restarting my computer give the same problem, ie do one thing and next will give memory not enough.
    I don't think my system is slow as it is workstation with dual processor and 12 gig of ram, windows 7 64bits 1gb dedicated memory for graphic card.
    I uninstall Premier and After Effect and suddenly the problem go away. Photoshop work as per normal. I didn't have the time to reinstall premier again but will try to do it tonight or tomorrow
    Anyone experience such problem before?

    When you get that error leaver the error showing and use something the can show you how much free disk space there is left on Photoshop scratch disk.  It may be a problem with scratch storage space not ram storage space.  I see Photoshop use much more scratch space the ram.  I have seen Photoshop using less than 10GB of ram on my machine leaving 30GB of free ram on my system unused while using over 100GB of scratch space.

  • Illustrator cs5 keeps closing on start up without error msg

    Please help.  i am running Master Collection CS5 on Win7 and my illustrator keeps closing as soon as launching it without any error msg.  it was working fine until this morning.  don't know what the problem is.  all other programs seem to be fine.
    thank you

    Immediately after starting AICS5, hold down shift, alt, ctrl to reset your preferences. If that dont work, reboot you computer.

  • IMac suddenly keeps restarting with no warning!?

    So last week my 27" iMac suddenly starts rebooting with no warning. Very frustrating. Have zapped PRAM and reset SMU... still happening. Can't track it to anything repeatable when it happens... any program, any time. Happens randomly... some days 3-4 times, some days 1. Have 4 GB of DDR2 SDRAM installed, but running full CS suite daily... perhaps bad RAM. Can it go bad? It's been fine for well over a year since new and it's been my experience that if RAM is bad, it's bad right away.
    Should mention that I'm a daily Mac user for 20+ yrs (designer) and feel fairly comfortable diagnosing and solving any issues, but this one has me stumped.

    I'm not sure about the original poster's "graphite" iMac, but if your "2nd gen" iMac refers to a "tray-loader" (CD goes in on a tray not a slot), you probably have the same problem I had... Later slot-loader iMacs many have similar problems, but I don't have first hand experience with them.
    The most likely cause of the problem is a bad analog video board, specifically the part on it called the "flyback transformer." Do and Google search on "analog video flyback imac" and you should see some useful results.
    When my iMac's board went bad, it stated to shut off for no reason. Eventually, it would not even start up. Actually, one other symptom is a "sparking" noise and momentary "jerking" of the screen image. For me, this started happening a few months before the shut off problem started. Unfortunately, replacing the part is somewhat difficult (requires almost full disassembly), and since you would likely be replacing the bad part with a used part from eBay, the replacement is likely to fail too. This is a very common "first failure" for these old iMacs. I think the iMac is designed to shut off or not turn on as a safety feature when the video board is bad. However, if you disconnect the internal video cable (you may have seen it when you upgraded memory), it may start up.
    I turned my broken iMac into a "headless" machine by pulling out and reassembling the essential "non-CRT-related" parts on a shelf, connected to and above a very nice 19-inch CRT display (1280x960 at millions of colors). I'm using it now, and it works very well (Mac OS X 10.3.9).

  • Flash Builder 4.6 keeps crashing with "Adobe AIR.dll_unloaded" error

    Hi, Flash Builder Experts~~
    Please help me~~
    I' m using Flash Builder 4.6 and keep encountering Windows error "FlashBuilder.exe has stop working" anytime.
    Anytime means editing, building, switching workspace, closing Flash Builder.
    Windows Event Viewer recognized this error as "Application Error" and detail information as following:
    Faulting application FlashBuilder.exe, version 0.0.0.0, time stamp 0x4b707bdf, faulting module Adobe AIR.dll_unloaded, version 0.0.0.0, time stamp 0x4e741f2e, exception code 0xc0000005, fault offset 0x624bdff4, process id 0x19ec, application start time 0x01ce9ee098db209a.
    My system spec as following:
    OS Type: Windows Server 2008 Enterprise Service Pack 1 (32-bit)
    Processor: 4 Processors     
    Memory: 16GB 
    Flash Builder version as following:
    Flash Builder Edition: Flash Builder 4.6  (with SDK 3.6.0/4.5.0/4.5.1/4.6.0)
    java.version: 1.6.0_16 
    Flash Builder.ini JVM configuration
    vmargs
    -Xms512m
    -Xmx1024m
    -XX:MaxPermSize=256m
    -XX:PermSize=64m
    Error dll file:
    File name: C:\Program Files\Common Files\Adobe AIR\Versions\1.0\Adobe AIR.dll
    File version: 2.5.1.17730  
    File size:9254 KB
    Currently my colleage and I will encounter this error about 4~5 times a day, and its very frustrating
    If there is any suggestion ? Maybe I can update this dll file to newer version??
    Thanks for reading this discussion~~

    I've been seeing what sounds like a similar problem (Windows application "BEX" error when attempting to close Flash Builder via its [X] icon).
    (Win 7 Enterprise, SP1, 64-bit, i5 + 8GB RAM), Flash Builder 4.6, Java 1.7.0_07)
    I tried the following:
    -- Launching Tour de Flex (from the task bar icon), and then updating AIR to the latest version
    -- Right-clicking on the Flash Builder task bar icon and then selecting "Run as Administrator"
    -- Right-clicking on the Flash Builder task bar icon and then selecting "Troubleshoot compatability", then applying the compatability fixes it suggested.
    Somewhere along the way, the problem went away. I then ran the compatability troubleshooter again and (I think) removed the compatability changes (since windows security was asking me whether I want to let the application update my computer every time I launched FlashBuilder--annoying!).
    The problem still appears to be fixed--but only with a whole ten minutes testing. I'll just have to see if the above is really a fix/work-around.

  • Photoshop keeps closing unexpectedly when using 3D filters

    i'm using photoshop CC and when i use the 3D filters the programme closes unexpectedly and i lose all my work. has anyone got a fix for this please?

    Update video card driver, you also need min. of 512k of VRAM.

  • Satellite C55-A - folders keep closing down without warning

    HI
    I have a Toshiba Satellite C55-A-1CQ with plenty of free memory.
    When I try and copy pictures from one folder to another it closes the folders and takes me back to the desktop screen.
    I have tried moving single small files rather than groups of files but it has the same effect.
    If anyone has any insight I'd appreciate it.
    Thanks
    Ben

    To be honest I’ve never heard about such issue. I use different notebook since almost 18 years and I’ve never noticed such issue.
    If there is some problem I think Toshiba has nothing to do with it and it must be Microsoft related issue.
    Try to open folder with all files, mark them and use option copy. Go to the destination folder and use option paste. What happen when you do this, without moving the files from one to another window?

  • Safari keeps closing suddenly without warning

    Late last week, the safari browser on my ipad2 started acting up. Essentially, it has been closing suddenly and without any prompting. I'll go without any problem for a few minutes and then the window will close and push me out to the home screen. Anyone know what's happening and how I may fix it?

    You can try this:
    Close all Inactive Apps
    1. Double-click the Home button to see all Inactive Apps
    2. Hold the Apps down for a second or two until you see the minus sign
    3. Tap the minus sign to close App
    4. Reset iPad. Hold the Sleep and Home button down for about 10 second until you see the Apple logo (ignore the red slider)

  • I can't download this progam after I have paid for the promotional creative cloud deal - I keep getting an error message saying Adobe keeps closing

    Whenever I try to download this program, Adobe keeps closing and giving me an error message - I'm super frustrated and don't know what to do.

    Not quite clear what the problem is, Abby.
    When you say you "can't download the program", do you mean via the Creative Cloud Desktop?
    What - exactly - do you mean by "Adobe keeps closing"? There's no program called just "Adobe".
    What - exactly - does the error message say, and at what point is it generated?

  • Premiere Elements 8 keeps closing or crashing

    Hello,
    I was really looking forward to the new Premiere Elements 8, downloaded the trial and....it keeps closing with no error when I am editing very simple videos.  The other thing it does is it will crash sometimes and come up with the Adobe Send Error dialog box.  I have checked other posts and looked at some things like making sure I have the latest Quicktime and I did download the latest Nvidia driver as well.  Thought that it fixed it but nope, had another unexplained crash/closing last night.  I am running Windows 7 RC but dont know if that is the problem.
    Any help would be very much appreciated.
    Oh, and my system is a quadcore and 8 gb of ram, so it should have enough power.
    Doug

    These are their forums and should have moderators monitoring these threads. They are the ones that should bring it up to their development team or someone that can look into it, or get someone from Adobe to come read this thread and give their input on it.
    Here we agree, though not on the exact details. The MOD's on these fora are volunteers. They are mostly power users, who have businesses and lives far beyond the Adobe fora. They give freely of their time, both answering questions and helping to keep the fora running perfectly. None is an employee and none gets any compensation, other than added responsibility and a Moderator's Console to correct things on the fora.
    Other than that point, we are in sync. Especially with a new release of PrE, I feel that there should be an Adobe presence here. Someone from development should be assigned to furnish info on working with the new program, sort out problems and offer suggestions on how to run it to the max. The PrPro forum is very fortunate in that an Adobe employee has showed up and is now a major contributor. I do not know if the forum is part of his "assignment," or if he has just decided to spend time on the forum, contributing. To date, he has furnished tons of great info on upcoming updates and even on CS5, which is still under development. I hope he gets some extra compensation for his efforts and also full support from Adobe.
    The Photoshop has Chris Cox, one of the original developers of the program. I do not know if Chris is there out of love for the program, or as part of his work at Adobe. It's really moot, as his contributions are wonderful, whether he does it out of altruism, or because it's part of his job - the result is the same - a benefit for all forum subscribers.
    One of the big pluses to having someone from the development team would be that we do not spend countless hours of trying to troubleshoot problems, when some simple tweak, fix or change would take care of it. As we are but lowly users, we have to rely on what we have experienced, read, or encountered elsewhere. None of us really knows what is "under the hood." Even Steve G., our MOD, is on the development team. Now, he probably does get his hands on the beta of every version, as soon as possible, but other than maybe some tips from Adobe, he doesn't have access to the code. His knowledge is built on his experience and a sharp mind to figure out how the thing works. Same for AT Romero. While he gets his copies, as do the rest, he has torn into PrE 8 with a critical and analytical eye and published his observations, built on years of experience with PrE and with NLE work in general. Both are invaluable assets, but with a simple Adobe presence, both could be greatly aided. Going back up to Chris Cox and the PS forum: I've been a power-user of PS from the instant that it hit the PC about 20 years ago. I've done most of what PS can do at one time or another. Still, there are times that I speculate on something in that program, only to have Chris come forward and correct me, explaining exactly what the code does and how it does it. I never fail to learn something new about a program that I have used extensively for about two decades - a little Adobe inside info goes a very long way.
    I would also strongly urge Adobe to assign a rep. to this forum, especially now. I would hope that this person is on the development team and not from marketing or elsewhere. I would also hope that this person has actually used the new version in real-world situations, as there are often major differences between the lab and the Projects that people actually produce.
    I realize that there is a major price-point difference between PrE and PS, PrPro, AfterEffects, etc., but the install-base, or potential install-base is much greater for PrE. For Adobe, the unit profit is potentially smaller, but the volume is much, much greater.
    I support your contention that Adobe needs to be here. If they show up, I would strongly urge the forum to be respectful of their time, as they are probably doing this out of the goodness of their heart - though Adobe COULD add a little something to their paycheck. If someone does show up, I'd hope that the subscribers would ask only technical questions and keep any personal feelings about Adobe products to themselves. There should also be respect for the material that this representative could not share for various reasons.
    Going back some years, we were blessed by the presence of an Adobe employee, Wil Renczes, in the PrPro forum. Some people spent a great deal of time yelling at Wil for things that Adobe had done, or not done. Hours of typing went into telling him how much better Avid, or FCP were, compared to Adobe. They demanded to know what the next version would hold. One day, Wil didn't come around anymore. The forum had lost a most valuable asset. My guess was that it just ceased to be fun for Wil anymore and he chucked the whole idea. I hope that the same does not happen with our Adobe representative, Dennis, this time around.
    Just some observations,
    Hunt

  • Safari keeps closing on iPad Air

    I have an IPad Air and Safari keeps closing with a variety of sites like Instagram tumblr publico....
    For instance try espn.com.br zoom in and out and it automatically closes up.
    Does anyone know why? Or if there is a solution?

    Closing indicates the Safari app is crashing for some reason.
    Try resetting the iPad.  Hold the on/off and home buttons together for about 10 seconds till the Apple logo appears.
    If that does not fix it, check Settings > General > Usage and make sure you have a reasonable amount of free space left on your iPad.
    You might try a restore if none of the above work.

  • I keep trying to download Photoshop CS3 and a get a 404 error page, does Photoshop CS3 not working with a new Mac operating system?

    I keep trying to download Photoshop CS3 and a get a 404 error page, does Photoshop CS3 not working with a new Mac operating system?

    you must also use a browser that allows cookies.  try a different browser or download from adobe.com
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5.5 (win), 5.5 (mac) | 5.4 (win), 5.4 (mac) | 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • I have Windows 8.1 installed on my Macbook Pro Retina (Late 2013) and it keeps on crashing with a WHEA_UNCORRECTABLE_ERROR BSOD error

    I have Windows 8.1 installed on my Macbook Pro Retina (Late 2013) and it keeps on crashing with a WHEA_UNCORRECTABLE_ERROR BSOD error. Is this an issue with the bootcamp driver not compatible with Windows 8.1? or is there something I can do to fix this.
    I also keep getting WHEA-Logger Event-ID 19 warning events in the Windows Event Logs with the following details.
    A corrected hardware error has occurred.
    Reported by component: Processor Core
    Error Source: Corrected Machine Check
    Error Type: Cache Hierarchy Error
    Processor APIC ID: 3
    The details view of this entry contains further information.

    likely win8.1 dont have official bootcamp support yet
    1/3 of my logins into win8.1 result in a fatal bluescreen
    was the same deal when I installed win8 before official support
    and when the drivers with official support was released the issue went away

  • My Apple G5 using operating system 10.6.8 keeps locking up. I get no warning or error message. I do get some intermittent screen distortion. Any ideas as to what could be causing this and how i get rid of this problem? Complete system re - install? N

    My mac keeps locking up it s Power mac G5 Intel using 10.6.8 OS.X. I get no warning or error messages it just locks up and the only way to get it to work again is to depress power button and restart. Its random intermittent and incredibly frustrating. I do get some screen distortion from time to time and wondered whether it may be a graphics card issue or whether it could be solved with a complete system re-install and OS upgrade?

    According to everymac.com, your Mac came with Tiger, 10.4.x and can't go any higher than Lion, 10.7.x.
    It would have come with gray, machine specific disks. Since there's no reason to install 10.4.x first, and then Snow Leopard over that, just purchase a retail copy of Snow Leopard for $20. What you won't get with the retail version of SL is the iLife suite (Garage Band, iDVD, etc.) that were on the original bundled disks, but you can purchase iLife on Amazon pretty cheap, and get newer versions besides.
    When you get Snow Leopard, you can boot to the DVD, erase the drive and install everything clean. Hopefully, you issue is only software, and not hardware related.

Maybe you are looking for

  • Custom Text Format not available

    Hi, I'm trying to specify a column (text datatype) in a report as a hyperlink, but when I navigate to the column properties screen and check the "Overide default data format" box, I only have the two "Plain Text" options in the drop down list. This i

  • Mass duplicate calendars and events

    Has anybody, including Apple, figured out how to mass delete multiple duplicate events in iCal and in iPhone's Calendars. .... And, how to avoid these annoying mass duplicates, i.e., without having to reset iPhone and iCal? This seems to be a syncing

  • Flash Player Autoupdate Not Working On Any Of My Computers

    Hi there, have several computers on different networks. All Windows 7 (32bit), some installed from scratch, some with a image based solution, all on current Patch Level. Can't Autoupdate get to work on any of them... All have Version 11.2.202.235 Ins

  • Cannot install Windows 7 on Mavericks via BootCamp

    I have the USB drive in and an ISO of Win7. It starts the installation fine, but when it gets to the question of which partition to install it on, there are 4 partitions, the first three are a few hundred megs each and the last one is my main 256 GB

  • Additonal customs duty(ADC) in import

    Hi, We have scenario  of import capital goods. We have availed cenvat credit on bill of entry but the system is taking 50% credit of 14%,2% & 1% amount correctly but against 4% ADC(Additional duty of customs) it is availing 100% . Our client reqiurem