PhotoShop launching problem
I recently switched external hard drives and now when I launch PhotoShop I get a dialog box stating: Could not open a scratch file because the disk is not available'. Followed by another dialog box, 'Could not initialize PhotoShop because the disk is not available.' The old hard drive is no longer available. I've uninstalled the program, emptied the trash, and reinstalled and the same thing happens. Any suggestions? THANK YOU!
Reset the prefs by holding down Ctrl+Alt+Shift during program startup or manually trash the relevant psp file in your user folder.
Mylenium
Similar Messages
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Weird Photoshop launching Problem with Leopard - Help!
Program: Photoshop 10.0 from CS3 Design Premium
Computer: Mac OSX leopard Version 10.5.1., Intel core 2 Duo.
Problem: When I launch Photoshop I get this message: "Could not initialize Photoshop because the file is locked. Use the 'Get Info' command in the Finder to unlock the file.
Well, I select the program icon (which is what the message is referring to as "the file") then I go to the 'Get Info' window it shows that program is not locked. I have uninstalled the program, and even the whole suite and reinstalled it a number of times, but nothing works. HELP!
All the other programs open fine except for the InDesign which will open, but not for long before it quits. No error message pops up with the InDesign.
HELP!!!
LKHi Folks!
Well, I have spent a lot of time going back and forth between Adobe and Apple techs for days, and it comes down to this:
I was told by both that I could do a clean install of the Leopard and chance that the Adobe Photoshop and InDesign will still have the same problems, or I can wait for Adobe to work on fixes for the software.
When I originally installed the Leopard it was installed over the original Tiger operating system. I have loads of software on the computer, Quark, MS Office, CS3 Design Premium, and much more and other than some issues with my AOL everything works perfectly except the problem mentioned above with Photoshop and InDesign. AOL is working on a new software for Leopard which should come out soon. It seems that Adobe needs to do the same with Photoshop and InDesign, or make fixes for the many problem, which from I read they are trying to do.
I would really hate to do a clean install on my computer, with all the work that comes with it reinstalling software, printer drivers, etc., just to find that Photoshop and InDesign will still have problems.
From some of what I read from others on this string, and in other areas of the forum, it looks like people are often having problems with Photoshop and InDesign even if they did a clean install.
If anyone had done a clean install and are still having problems, please mention it on this string.
THANK YOU!!
LK -
Photoshop launches help file when trying to access effects panel.
I have Photoshop CS6 and sometimes when I double click a layer to bring up the effects panel Photoshop launches the Help library instead with an error message saying I need to re install photoshop to access help???? Yet I was only trying to access the effects panel. The help pages are fine and I can flick through them no problem but when going back into Photoshop I can't click on anything after that and usually have to bring up task manager to end Photoshop. Any suggestions?
Secondly on some occasions when using a tool and it could be a brush or pen etc the section I'm working on completely disappears in a perfect square leaving the rest of my picture intact.
I'm not using large files either when this happens. I noticed the problem occurred after the last CS6 update.
Do I need to increase ram photoshop uses? I haven't changed any settings but photoshop
uses 8835 mb (60%)
I have Web and Design Premium.
Windows 7 64
Graphic Driver AMD Radeon HD 6850
Installed Physical Memory (RAM)16.0 GB
Total Physical Memory 16.0 GB
Available Physical Memory 11.7 GB
Total Virtual Memory 32.0 GB
Available Virtual Memory 27.3 GB
Page File Space 16.0 GB
Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz, 3401 Mhz, 4 Core
If I uninstall and re install can I just uninstall Photoshop or do I have to uninstall the whole suite?
Gosh - any advice would be greatly appreciated.
Thanks - RosaAdobe has been looking unsuccessfully for this problem literally for decades.
It appears sometimes to be related to the Layer Styles panel. I've personally seen it happen with every version of Photoshop I can remember using, though VERY infrequently. It's happened to me just twice or three times with Photoshop CS6 13.0.0, and not yet with 13.0.1.
There's no known workaround other than to fool with stuff until it just goes away. It may be that changing some of the configuration options or even returning Photoshop's preferences to out-of-box defaults can help. I've even seen cases where updating one's display driver works around it. Do you have ATI Catalyst 12.8?
If you have a sequence of activities you do in which it is reproducible on demand, then I'm sure Adobe would REALLY like to talk to you and get that information.
-Noel -
CS5 launch problem - moved to Australia from GB
CS5 launch problem -
moved to Australia from Uk/GB, bought a new lap top in Australia and Photoshop will not open even though it's downloaded and Bridge etc works on new machine - Problem error message...
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 8 error(s), 7 warning(s)
WARNING: LocalizeFile:Localized string not found for locale 'en_GB' try fetching for en_US
WARNING: LocalizeFile:Localized string not found for locale 'en_GB' try fetching for en_US
WARNING: LocalizeFile:Localized string not found for locale 'en_GB' try fetching for en_US
WARNING: LocalizeFile:Localized string not found for locale 'en_GB' try fetching for en_US
WARNING: LocalizeFile:Localized string not found for locale 'en_GB' try fetching for en_US
WARNING: LocalizeFile:Localized string not found for locale 'en_GB' try fetching for en_US
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: 71 Unable to create directory "/Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app" with mode 775
ERROR: 71 Command ARKCreateDirectoryCommand failed.
ERROR: 71 Unable to get permissions of "/Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app"
ERROR: 71 Error rolling back command ARKCreateDirectoryCommand
ERROR: The following payload errors were found during install:
ERROR: - Adobe Photoshop CS5: Install failed
ERROR: - Adobe Photoshop CS5 Core: Failed due to Language Pack installation failure
ERROR: - Adobe Photoshop CS5 International English Language Pack_AdobePhotoshop12-en_GB: Install failed
...Is there a fix?Help ma boab did you migrate over your applications and settings from your old computer? It does appear the installer was unable to create the Adobe Photoshop CS5 folder since your current User account did not have sufficient access to either modify they Applications or Adobe Photoshop CS5 folder if it already exists.
If you migrated/copied any files or applications from your old computer then I would recommend running the uninstaller from the Applications/Utilities/Adobe Installers folder. Once you have uninstalled please run the CC Cleaner Tool prior to reinstalling Photoshop CS5. Please see Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html for information on how to use the CC Cleaner Tool. -
Fireworks CS 6 Launch problem - File locked
This message comes up for pupils on our network after the splash screen.
Fine for teachers.
Pupils can launch Photoshop without problems.
Solutions?Our setup:
- Windows 2008 R2 servers
- Windows 7 client
Other components of the CS6 suite work fine under the pupil log in
Fireworks works fine as a teacher.
For a pupil launching Fireworks you see the splash screen, the error box with 'file locked' - no indication where the application is trying to write to.
Currently a tiny needle in a haystack.
Thank you for your reply Mylenium. Any further thoughts? -
New hard drive and photoshop license problem
I have a Dell Inspiron 6000 with a 1.5 Ghz Pentium processor, 2 GB of RAM, and Win Xp/Pro SP3.
The hard drive in this computer failed, and it has been replaced. I used an image backup from Acronis True Image 10 to "restore" the new disk.
Now, when I try to open Phostoshop CS2, I receive a message that the license is no longer valid (I have been using this version of Photoshop for a long time).
I don't have this problem with InDesign CS3 (v. 5.0.2), FrameMaker 7.2b144, or Acrobat 8.1.6.
I didn't find any helpful info on the "Product Activation" web page.
I tried a forum search and a search of Adobe.com using the search criteria "new hard drive and photoshop license problem."
The only relevant item I could find is this:
"Backup and restoration of your system using standard tools do not require reactivation. While reactivation after backing up or restoring the system was required in early versions of Adobe software (such as Adobe Photoshop® CS), Adobe has continued to improve the activation process with new technology that eliminates the need to reactivate after system restoration. In complex situations where the system is being upgraded, we recommend deactivating the Adobe software before commencing the system upgrade. Once the system upgrade is completed, the subsequent install/restore will require reactivation, which is typically accomplished without difficulty and is completely transparent to the user."
So does that mean I have to "reactivate" Photoshop CS2? If so, do I use the Activation window that is displayed when I open Photoshop? The serial number has 20 characters. Will the Adobe (re)activation recognize this old serial number? If not, what do I have to do to get this product usable again?
Please help.>replaced your hard drive and CS2 DRM is looking for the old hard drive number and not finding it
Interesting... I use http://www.terabyteunlimited.com/image-for-linux.htm which creates a bootable CD and runs outside of Windoze
I have made image files and loaded those files to a new hard drive (I use drive swap hardware to make a backup and create a new drive every time I install or uninstall major software) and have never had any program complain about needing activation
But, since the program I use is Linux on a bootable CD, it copies EVERYTHING on a hard drive, even the hidden registration areas as far as I can tell, so when I do a restore to a new drive, everything is put on the new drive -
I have installed photoshop cs6 on my computer (Windows 7) but the programm is a bit useless since it can't create or open files.
I tryed reinstalling all my adobe programms 3 times but photoshop still won't work.
Do you have an idea how I can make the programm work?
thanks in advanceThanks for you email, I finally went to an informatician today. We
finally found out that even if windows 7 sais the drivers are up to date
the driver that is managin to switsch between the two graphic cards
wasn't up to date. We downloaded it from the website and photoshop works
now perfectly well.
Thanks for your help!
Emmanuel Dorsaz
Le 09.09.2012 21:14, Manish-Sharma a écrit :
>
Re: Photoshop CS6 Problems
created by Manish-Sharma
<http://forums.adobe.com/people/Manish-Sharma> in /Downloading,
Installing, Setting Up/ - View the full discussion
<http://forums.adobe.com/message/4685059#4685059 -
Photoshop CS2 problems after updating to 10.4.5.?
Anybody notice Photoshop CS problems after updating to 10.4.5.?
Hello I had the same problem
I found the following information that helped me.....
Program errors occur when software conflicts arise due to an updated operating system. You can resolve these errors when you also update the driver software that causes the conflict or when you update the operating system. Program errors can also occur because of a damaged Photoshop preference file, or if there is a problem with a phone or internet connection. The Apple Disk Utility fixes file system errors that can also cause program errors.
Error "Could not complete your request..." or "Could not create a new document..." (Photoshop CS2 on Mac OS X v10.4)
Issue
Adobe Photoshop CS2 returns one of the following error messages:
"Could not complete your request because of a program error" when you try to open a file.
"Could not create a new document because of a program error" when you try to create a new file.
Solution 1:
Install the most recent update to Mac OS.
Solution 2:
Re-create your preferences files.
1. Hold CommandOptionShift when you start Photoshop.
2. Click Yes to the message, "Delete the Adobe Photoshop Settings file?"
Solution 3:
Disconnect your Internet connection.
To disconnect your Internet connection, do one of the following:
If you are connected to the Internet via a telephone modem, then disconnect from the modem.
If you are connected to the Internet via cable modem or DSL, then disconnect the ethernet cable from your computer.
Solution 4:
Use a disk repair utility.
Restart your Mac in Single User mode and run fsck -fy . For more information about the fsck command, please visit the Apple website at http:/docs.info.apple.comarticle.html?artnum=106214 .
Solution 5:
Ensure that all your drivers are compatible with Mac OS X v10.4.
Determine if your printer and video card (and any other peripherals you might have) are compatible with Mac OS X v10.4, and visit the manufacturers' websites to update the drivers.
Solution 6:
Re-create your printers in Mac OS X.
To re-create your printers, first delete them and then add them again.
To delete your printers:
1. Open System Preferences from the Apple menu.
2. Select Print & Fax, and click Printing.
3. Select each printer in the list and click the delete key (the minus key).
For instructions on how to add your printers again, see "Setting up to print to a printer" in Mac Help or search Help using the phrase "add a printer."
The one that fixed it for me was solution 6 -- re-creating my printers
I don't know why but it could be worth a try
Good luck
ADAM
17" Powerbook G3 iMac Mac OS X (10.4.3)
17" Powerbook G3 iMac Mac OS X (10.4.3)
17" Powerbook + G3 iMac Mac OS X (10.4.5) -
I have successfully installed Photoshop CS6 to my computer. However, when I open the front page to CS6 everything "freezes up", and I cannot open any of the tabs - not even the file or close tabs.
Have uninstalled and re-installed the CS6 several times with no effect. Am installing from a boxed disc that I purchased from Adobe.
Ted WolfeGot it solved by going by adding the latest updates to CS6.
Ted Wolfe
In a message dated 10/24/2013 4:37:22 P.M. Eastern Daylight Time,
[email protected] writes:
Re: Adobe Photoshop CS6 Problem
created by Jeff A Wright (http://forums.adobe.com/people/JeffAWright)
in Downloading, Installing, Setting Up - View the full discussion
(http://forums.adobe.com/message/5786337#5786337) -
everytime i try to edit in the photoshop elements 10 an error message appears saying "unable to continue because of a hardware or a system error, this problem is unrecoverable"
it never worked and it is the first time for me to download pse10 and i tried reinstalling it and it never worked
Date: Sun, 13 May 2012 15:15:09 -0600
From: [email protected]
To: [email protected]
Subject: photoshop elements problem
Re: photoshop elements problem
created by photodrawken in Photoshop Elements - View the full discussion
OS version? Did PSE10 ever work? If so, what changes did you make to your system, such as un-installing or installing any software or drivers? Ken
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Start a new discussion in Photoshop Elements by email or at Adobe Forums
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Photoshop launches automatically at startup
Suddenly Photoshop launches automatically at startup. Probably a consequence of running the vacuum cleaner brush over the keyboard live! How can I control this option? I have found nothing related in the startup items folder.
Thanks!
PaulNothing in System Preferences>Accounts>Login Items to do with Photoshop? That's normally the only way things start automatically.
Steve -
CS4-Photoshop is quitting when launching on OS 10.6.8. After BLUE Photoshop launch-window appears, it quits after 3 seconds...
Moving this discussion to the Photoshop General Discussion forum.
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Hi Guys, I'm running snow leopard 10.6.3 recently had update which left me with a DMSL launch problem. Re installed software and now can't connect to Internet with cable or wifi ! can see network and router. Have tried many things and now pulling my hair out !
recently had update
Care to share which update?
Have tried many things
Care to share?
Please detail ALL you have done so far in the way of troubleshooting? Need this info to avoid the been there done that scenarios. -
i have got new hardrive to windows 8.1....when i open my PC so i get message on lower right corner - very short time - your photoshop has problem with compalitet....i have not used it yet or put brushes and so on back....LR is working fine...i can open photoshop without problem..and AE...what shall i do?...
Thanks for info:
A. Backup before doing anything advanced is recommended but not widely used.
B. Upgrade on vanilla plain (and updated) operatiing system goes flawlessly. Upgrade on "real" computer may depend on "status" of operating system and applications installed. You may not be the last experiencing troubles.
C. Software vendors expect that users has nearly unlimited disk size, large memory and latest processor.
D. It is on you to find anything positive to compensate annoyances. Mental balance is in your hands ;-) -
Sb x-fi xtreme audio console launcher problems on windows 7 32bit
Asb x-fi xtreme audio console launcher problems on windows 7 32bit'sI recently installed windows 7, because I was tired from Windows XP, but unfortunately after installing all the drivers for my hardware I realized my 5. isn't working quite as expected.
My first problem was, that the Crystalizer didn't work, after installing tons of different software, found on creative labs forums the crystalizer started working.
Then I realized that the CMSS-3D wasn't (and still isn't working). How do I fix that ? I've tried numerous ways but nothing happens, while in windows XP everything worked fine after installing the drivers.
I also miss some configuration options in the Creative Console Launcher, namely the check boxes:
?"Automatically enable headphone settings" and "Automatically mute speakers".
Where the hell did they go?! I use them, I need them. How do I get them back? Is XP somehow privileged than 7? Isn't it supposed to be the opposite?
I also can't change the speaker configuration - it's stays 5. whatever I do, and the drop-down menu with the choices is missing?! Auto-detect option doesn't work, and if it did worked - I don't need it.To : woj2322, You may need to download and install the Dell Notebook System Software version 5.0.5. This installs patch fixes to solve the PCI ExpressCard device not work correctly. This is only for the DELL Inspiron 520 Notebook (See Below). Microsoft patch fix info below also. Also, I see there's other people that are having the same issue, maybe you to need to download and install the patch fix for your notebook's on dell's website. It's called "Dell Notebook System Software" under "System Utilities"
DELL Inspiron 520 Notebook Release Title:System Utilities: Dell Notebook System Software, Utility, Windows Vista 32-bit, Multi Language, Multi System, v.5.0.5, A00 Description:Notebook System Software is a utility that provides critical updates and patches for your operating system.More info on the download file :
http://support.dell.com/support/down...=7&fileid=9736 Direct Download :
http://ftp.us.dell.com/utility/R43625.EXE Part of what it fixes from micrsoft.When you connect a PCI ExpressCard device to a portable Windows Vista-based computer, the device may not work correctlyhttp://support.microsoft.com/ kbid=929550
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