Photoshop license issue

i have purchased the student version but when I go into photoshop it lists it as a 30 day trial or wants a license number - what do I do?

Ask for serial number http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
Does your Cloud subscription show on your account page?
https://www.adobe.com/account.html for subscriptions on your Adobe page
Some general information for a Cloud subscription
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

Similar Messages

Adobe CS3 Licensing Issue

I have Vista Business, Adobe CS3 with student licensing. It has worked great for three months. Now I'm back in school and I get an error that says "Licensing for this product has stopped working:". It is registered.
I've followed all of the fixes listed here and it still will not work. I have emailed support and they gave me the same fixes as here. Someone must know how to fix it, it's their software.
I tried to uninstall but all I get is the Install Wizard. I went through it once, inserted the disk and waited patiently. I have rebooted each and every time I've made changes. NOTHING WORKS!. I can't even unistall it, that is strange.
Does someone have another method of getting this going again. I have assignments due and it has really caused me a lot of stress.
Thanks for the help,
Paul

Here are a few snippets that get posted often when people are
having
problems installing:
See if this TechNote helps:
Error "Some problems occurred during installation",
"Component install
failed", or "Shared components failed to install" (Adobe
Creative Suite 3)
http://www.adobe.com/go/kb401401
More tech notes to check out:
Error "Installing Adobe Photoshop CS3 results in a conflict
with Adobe
Photoshop CS3" when you install Creative Suite 3 or Photoshop
CS3
http://www.adobe.com/go/kb401551
Remove Creative Suite 3 and CS3 point products from Windows
XP, Windows
Vista and Mac OS
http://www.adobe.com/go/kb401090
If these doesn't help, please open an official Adobe
Technical Support case
and we can help you get the trial version installed:
http://www.adobe.com/support/contact/
Nadia
Adobe® Community Expert : Dreamweaver
CSS Templates |Tutorials |SEO Articles
http://www.DreamweaverResources.com
~ Customisation Service Available ~
http://www.csstemplates.com.au
"Sloth_Boy" <[email protected]> wrote in
message
news:f52jh5$5f2$[email protected]..
> The title pretty much sums it up. Basically, whenever I
run setup.exe of
> any of
> the CS3 applications on my system (photoshop CS3,
dreamweaver CS3.etc) the
> setup loads and then nothing happens. The setup.exe
process is in the
> memory
> but it doesn't do anything and doesn't return any errors
at all. This
> happens
> both when I try to install and/or uninstall CS3
applications. I have a
> feeling
> it's to do with some sort of licensing issue as I
received an error in
> Dreamweaver saying to reinstall the application due to a
licensing issue.

Error: 6 // Licensing Issue?

My computer crashed and I got it repaired. I am using a 2009 Macbook Pro 15 inch. After getting my computer fixed I went to open photoshop and I am getting the (Error : 6) Message. It says my licensing has stopped working. Anyone know how to help with this?

Hi, the only people who can really help you with licensing issues like that is Adobe Customer Service - they can reset your activations to zero so you can reactivate the software where ever you need to...
Once that's done, you won't need to reinstall the software where it's already installed - just re-enter your serial number.
Hope this helps.

Need help on license issue?

Regarding Adobe License We have purchased Adobe Photoshop-11 Nos, Adobe Illustrator -11 Nos and Flash-4 Nos, But for First-time account settings we Selected Adobe cloud also unknowingly; our sincere apology for that.So as it is now popping up some message about Adobe License Issue.

Try this,
Unknown username and password for Enterprise License Manager login
Description
I do not know the username and password of the system when it was originally installed, so I cannot log into Enterprise License Manager.
Resolution
Log into the platform CLI with the OS administration credentials and use the license management list users command to view the username to use for signing into the Enterprise License Manager application. If you are not sure what the password is for this username, you can use the license management change user password command to change this password.
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/elmuserguide/9_0_1/CUCM_BK_E596FD72_00_enterprise-license-manager-user-90_chapter_0101.html#CUCM_RF_I970430F_00
HTH
Manish

Adobe Photoshop license - thinapp

Does the Adobe Photoshop license allow thinapping the software? If so can the software be thinapped?

Chances are that no fellow user here on the forum is going to be able to help you.
You really need to contact Adobe Customer Support for activation issues.
Some people - and I'm not saying this has necessarily happened to you - have been bitten by scams where they bought counterfeit software and originally got bogus serial numbers which worked at the time, but have since been blacklisted by Adobe. I sincerely hope this is not what happened to you.
Good luck with Adobe Customer Support. I've always found them helpful with regard to activation issues.
-Noel

Licensing issue...anyone else?

Run into a licensing issue with CS6
(My provider and I are both trying to work through it but asking if anyone else has had any similar issue.)
Downloaded and installed the Trial Version as soon as it was released.
Ordered and paid for Full version thru my Adobe Provider ( as per previous versions)
Received a Software License Certificate with Win Serial and Mac Serial.
From the Trial splash screen I worked throught the process and entered the Win serial.
Error : Not a Valid Serial. Tried many times same result.
Went to the Menu item 'Complete Profile ID'.
This also failed to register the software to me. Error : Not a Valid Serial.
Went to MY ADOBE and tried to Register a new product with the serial.
Error: This is a volume license and it would not register CS6 to me!
At this point in time...I do not get the TRIAL VERSION splash screen so assume I am not in trial mode. Should the opening usual Splash or Help screen indicate I am registered inside the application and not in Trial Mode?
Issue maybe is: the software is not registered to me and that will have ramifications later ...I am sure.
If I deactivate and reinstall..I am sure that will have ramifications because I am not officially registered to the software at Adobe!
I have been unable to find an understandeable solution via the Adobe Support Files.
Kind of limbo land here!
I am guessing the Adobe Installer Manager is messing with me.

Shooter -
shooternz wrote:
Never had to do it before...ever!
I hope you have much better luck than I did with my Premiere Pro and Photoshop CS6 installs. The issues you're reporting sound somewhat familiar, but not exactly; and for what it's worth: I'm on a Mac. I spent a number of days trying to work through the installation and ultimately fixed it all with a complete reinstall. Of the OS.
Adobe provides a cleaner tool for the Mac that I assume is similar to what's available for Windows. The problem is: it only cleans up the previous version of Premiere (and Photoshop, if need be). What it doesn't do is clean up all the other crud that Adobe's software spreads throughout the OS. And I'm not just refering to Premiere; one of the real troublemakers in the entire installation process was the Adobe Application Manager. No matter how many times I tried cleaning that up and re-installing it, it just wouldn't work right. Which meant that Premiere and PShop had trouble with their licensing (sound familiar?)
For what it's worth, Adobe's tech support folks are, in fact, Indian. But their English is superb and they have very little in the way of an accent. Don't be too worried about understanding them if you do call; they may not be able to help you figure out what's going on (they couldn't, for me), but you won't have a communcation issue.
I'm up and running. The OS re-install did it because I formatted the drive beforehand, removing all of the digital flotsam that Adobe's previous versions of software spewed throughout the filesystem. It was a sucky solution, but it worked.
jas

Adobe acrobat 9 pro installation/licensing issues

I installed my licensed copy of Acrobat 9 on a new Windows 7 system. Acrobat launched but would not open files and shuts down on attempt. Message is "Licensing for this product has stopped working" with subtext "You cannot use the product at this time. You must repair the problem by uninstalling and then reinstalling this product or contacting your IT administrator or Adobe customer support for help."
I doubt any of you have a solution, so I simply remark on what transpired as a warning and complaint:
1. I went to Adobe databse and found that a patch was provided to correct installations/licensing problems on windows 7. I downloaded it and installed per instructions. It did not resolve the problem.
2. I uninstalled/reinstalled several times. no resolution.
3. I called customer support and was outsourced to someone who knew little and first sent me to a kb article having to do with 'expired licensing' even though I clearly informed them that the message and the fact had nothing to do with expired licenses. They finally referred me to kb405970 on "Licensing has stopped working". I tried all of the applicable solutions (methods 1-6) and none of them worked. Now I will have to wait until tomorrow (though I had pressing work to do today) to contact support again. I fear I will get another outsourced tech who knows little and wastes more of my time. Such is Adobe's way of supporting paid and licensed product users.
I understand and sympathize with Adobe's wishes to protect its products from piracy. However, I expect and paid for a product which works on major and supported operating systems like windows 7. I also understand that if MS or Mac put out a new OS or version, it may require certain adjustments or updates on Adobe's part. What I do not understand (or have patience with) is that 1) Adobe failed to provide a patch that works; 2) that it then sends me to an outsourced customer service tech who didn't have the knowledge to correct the problem and gave me the wrong information to begin with*. What I finally got was the kb article with a series of multi-step instructions for several methods, none of which worked. This is an unprofessional and unethical response to those of us who have paid for our product and expect it to work under reasonable conditions in a supported environment. This is not an acceptable good-faith effort to resolve issues for which Adobe should take full responsibility.
If any of you do happen to have a real solution (or had a similar problem) do let me know....
*The first thing the outsourced tech wished to do was get onto my machine via a remote connection, before anything was tried other than giving them the error message and have them provide me with the wrong information. It became clear that this person had less knowledge than I do (which isn't saying much) and there was no way I was going to permit a clueless techie to crawl around in my machine and fiddle with settings. That is simply asking for trouble. I'm perfectly capable of opening panels and following instructions myself. DC should be the last thing tried; not the first.

Bill, I tried as you suggested - installed every update from 9.1 through 9.3.4. The 'license not working message persists'. The only change was that now Acrobat will not close and must be forced to shut down from the taskbar menu. I appreciate the suggestion though.
Called Adobe (Manila) again, within the hours given on their contact page for installation and licensing issues, and was told "It's Sunday, nobody here can help you". Finally, after an hour of hammering got them to get me a supervisor (their script says to tell the customer there "Is no supervisor available on Sunday" - Finally the "supervisor", Alvin, suggested I need a new serial number and left me on the line while he called someone else to get on. Cameback and informed me that he couldn't get one, I'd have to call Monday (how's that for having solutions?) Result: wasted more time and had more delay on my project.
Conclusion: Adobe has become obsessed and 'piranoic' about piracy and licensing to the extent that they put that first and client/customer needs second (if that). After reading a lot of online 'Adobe Sucks' forums, I'm inclined to believe Adobe is shooting itself in its own foot and is not going to be a reliable method of presentation/document transmission in the future - service and support is an integral part of software and other concerns such as piracy or licensing need to be transparent to legitimate users. Sad that they spend so much time on this, when they need to be fixing real problems. As well, these outsourcing Philipines companies are poor substitutes for good support - they are so scripted and obsessed with regulations over solutions that it is clear that only the most persistent users will get anywhere with them. As a frontline of contact with after-sale clients, they are going to cost Adobe a lot of potential business in the future, whatever their short-term savings. Too bad. Adobe used to be a leader in the market.
Next round: Calling Manila again this am. to be continued...

ORA-20001: The printing engine..Is this related to a BIP licensing issue?

Hello all,
The error "ORA-20001: The printing engine could not be reached because either the URL..." happens in 2 cases:
<pre>
1. When our BIP is down or being bumped
2. As an APEX administrator, in workspace environment settings, the print server is set to OFF.
</pre>
I'm thinking that this is a licensing issue but I need some clarification on what is causing the error, because all we are trying to do is bring up a PDF report that a user can open or save. BIP is not involved at this point. Is it because the report was developed using BIP that APEX needs BIP up? How does APEX even know the report was developed using BIP? Were are using APEX 3.2.1.00.12 and BIP 10.1.3.4.1
The error happens when a user clicks on a PDF icon that calls an "After Submit Process". The following is the code and the report that was created in BIP is loaded into APEX with a "Named Columns (RTF)" layout type.
Alex.
declare
l_xml                         clob;
l_template                    clob;
l_request_blob                blob;
l_response                    blob;
begin
   ...call up a stored proc to populate l_xml with report data
-- Fetch template
select page_template
into   l_template
from   apex_030200.wwv_flow_report_layouts
where flow_id = :app_id
and    report_layout_name = 'pdf_report';
-- Convert CLOB to BLOB
l_request_blob := wwv_flow_utilities.clob_to_blob(l_xml);
-- Call unsupported and undocumented APEX function
l_response :=
    apex_030200.wwv_flow_print_util.convert(
      p_report_data   => l_request_blob,
      p_template      => l_template,
      p_template_type => 'rtf',
      p_output        => 'pdf'
-- Set correct mime type and download response
owa_util.mime_header('application/pdf', false);
htp.p('Content-length: ' || dbms_lob.getlength(l_response));
htp.p('Content-Disposition: attachment; filename="Claim_details.pdf"');
owa_util.http_header_close;
apex_application.g_page_text_generated := true;
apex_application.g_unrecoverable_error := true;
wpg_docload.download_file(l_response);

See, http://www.oracle.com/technetwork/developer-tools/apex/configure-printing-093060.html
http://download.oracle.com/docs/cd/E17556_01/doc/install.40/e15513/otn_install.htm#CBHBJDDE
(excerpt copied here, for you convenience)
7. Enabling Network Services in Oracle Database 11g
By default, the ability to interact with network services is disabled in Oracle Database 11g release 1 (11.1). Therefore, if running Oracle Application Express with Oracle Database 11g release 1 (11.1), use the new DBMS_NETWORK_ACL_ADMIN package to grant connect privileges to any host for the FLOWS_030100 database user. Failing to grant these privileges results in issues with PDF/report printing, specifically, you will get the following error message:
ORA-20001: The printing engine could not be reached because either the URL specified is incorrect or a proxy URL needs to be specified.
Follow the steps mentioned in the Oracle Application Express Installation Guide, Enabling Network Services in Oracle Database 11g. Also refer to the troubleshooting section in case you receive an ORA-44416: Invalid ACL error after running the previous script.

REgarding licensing issues involvng 'Computername' and the use of UpperCase4 vs Lowercase Letters

Does any one know if it would cause problems for the Office 365 software license to be displayed as licensed to an ALL CAPS name like 'MY-FAVORITE-PC' but the computer itself shows the computer name to be 'my-favorite-pc"?
If it does, which one should I change? A couple of people here have had this same problem (which usually occurs when they change to using a different PC for their account) I have to Deactivate their Old PC namer and then install the licnse to
their New OC using whatever name it has.
On more than one system, this has resulted in various odd "failure to contact Microsoft server" issues when activating. The problem continues for 7 days and then their copy of Office starts showing reed warning bards and eventually gets totally
unusable.
However, if I uninstall the office, deactivate the license, and reinstall it once again, it install just fine and acts ok but invariably at some point, the same thing occurs.
On one of them I noticed the difference in the case of the letters used in the computer name and the license name. On others I am wondering about various software add ins for Outlook or some other 3rd part application causing the problem. Whatever
it is, it gets extremely annoying. Officer 365 apparently must run an activation sequence almost constantly while Office 2010 (and I presume 2013) ran it once and were done with it.
Searching Google I have found too many possible reasons along with a lot of people who have had the same problems but no one seems to have the 100% solution. This has only started happening since we switched to Office 365 and only
seems to occur on systems that are changed out to different ones with the same User's 365 Account which is in good standing and has 5 available licenses of which only one is in use.
In the case of the caps vs lowercase I also wonder if changing the name to CAPS on their PC would create additional problems on its own?

Hi Questorfla,
For the Office 365 software license issue, I recommend you can post in dedicated Office 365 Forum to get a better response:
http://community.office365.com/en-us/f/148.aspx
If there is anything else regarding this issue, please feel free to post back.
Best Regards,
Anna Wang

New hard drive and photoshop license problem

I have a Dell Inspiron 6000 with a 1.5 Ghz Pentium processor, 2 GB of RAM, and Win Xp/Pro SP3.
The hard drive in this computer failed, and it has been replaced. I used an image backup from Acronis True Image 10 to "restore" the new disk.
Now, when I try to open Phostoshop CS2, I receive a message that the license is no longer valid (I have been using this version of Photoshop for a long time).
I don't have this problem with InDesign CS3 (v. 5.0.2), FrameMaker 7.2b144, or Acrobat 8.1.6.
I didn't find any helpful info on the "Product Activation" web page.
I tried a forum search and a search of Adobe.com using the search criteria "new hard drive and photoshop license problem."
The only relevant item I could find is this:
"Backup and restoration of your system using standard tools do not require reactivation. While reactivation after backing up or restoring the system was required in early versions of Adobe software (such as Adobe Photoshop® CS), Adobe has continued to improve the activation process with new technology that eliminates the need to reactivate after system restoration. In complex situations where the system is being upgraded, we recommend deactivating the Adobe software before commencing the system upgrade. Once the system upgrade is completed, the subsequent install/restore will require reactivation, which is typically accomplished without difficulty and is completely transparent to the user."
So does that mean I have to "reactivate" Photoshop CS2? If so, do I use the Activation window that is displayed when I open Photoshop? The serial number has 20 characters. Will the Adobe (re)activation recognize this old serial number? If not, what do I have to do to get this product usable again?
Please help.

>replaced your hard drive and CS2 DRM is looking for the old hard drive number and not finding it
Interesting... I use http://www.terabyteunlimited.com/image-for-linux.htm which creates a bootable CD and runs outside of Windoze
I have made image files and loaded those files to a new hard drive (I use drive swap hardware to make a backup and create a new drive every time I install or uninstall major software) and have never had any program complain about needing activation
But, since the program I use is Linux on a bootable CD, it copies EVERYTHING on a hard drive, even the hidden registration areas as far as I can tell, so when I do a restore to a new drive, everything is put on the new drive

Have the Adobe Muse CC (2014) licensing issues been resolved?

Have the Adobe Muse CC (2014) licensing issues been resolved?
I am patiently waiting for some word on whether I can go ahead a install the new version of Muse CC (2014) software on my systems without running into the quagmire that so many are experiencing. I simply can't afford to run the risk that I will be stuck with a "trial version" for the next 30 days without some assurance from Adobe that they will be able to solve the problems in that time frame. It would be nice if adobe would send out an email that explains the situation to all of it's users so we know what's going on and when the issue is resolved. Collectively we all pay a lot money for these "updates", so I don't think it's to much to ask.
Kind Regards,
wrgould
PS: Please reference this forum discussion - Muse CC 2014 wants Serial Number, though i pay monthly for muse

A screenshot of the error when a site is opened. I've reinstalled, restarted.. etc. Thanks! J

Good night, I am just starting in bussines design, i am not rich enough to buy photoshop license, but i'm loved to use photoshop, could i use photoshop cs2 for free version? Thanks alot for your attention.

Good night, I am just starting in bussines design, i am not rich enough to buy photoshop license, but i'm loved to use photoshop, could i use photoshop cs2 for free version? Thanks alot for your attention.

There is no free version of CS2. There is only a special version of CS2 available for people who purchased it and need to reinstall it.

Images appear fine in Photoshop cs6 and cc, but print too dark, and also show too dark in Windows picture viewer. How can I correct this? Is this a Photoshop setting issue or what?

Images appear fine in Photoshop cs6 and cc, but print too dark, and also show too dark in Windows picture viewer. How can I correct this? Is this a Photoshop setting issue or what?

Ok, look at your files in Photoshop. What is the profile assigned to them? You can find this out by going to the Status bar at the bottom, clicking on the right-pointing triangle and choosing document Profile from the list.
Then in Windows, go to your Control Panel > Color Management and add sRGB (if it isn't there) and select it as your default profile.
I hope that will work.

Acrobat 9 - Upgrade Computer OS from Windows XP to 7 - Licensing Issues?

I have a Lenovo laptop that came with Win XP and Acrobat 9 Standard pre-installed, but they gave me the Acrobat installation CD with product key on the back. So after I wipe the HD and insall a new OEM version of Win7 SP1, can I simply install Acrobat from the old CD using the product key, or will I have licensing issues from the re-installation? -- JClarkW

>>The only issue might be if there had been an activation and you did not deactivate it first.<<
I'm sure I would have activated it, to get updates if nothing else, but how do I tell? If so, how do I deactivate it before the OS replacement? -- JClarkW

Please clarify the following license issue

Hello
Please clarify the following license issue
Oracle 10g se license requirement while using a power 6 P520 machine with 2-core 4.2 GHz processor card,4 memory DIMM slots. Are we entitled for paying for one oracle 10g SE license?
many thanks in advance

When you read through that thread, did you see where I linked to and quoted the licensing definitions
Processor: shall be defined as all processors where the Oracle programs are installed and/or running. Programs licensed on a processor basis may be accessed by your internal users (including agents and contractors) and by your third party users. For the purpose of counting the number of processors which require licensing for a Sun UltraSPARC T1 processor with 4, 6 or 8 cores at 1.0 gigahertz or 8 cores at 1.2 gigahertz for only those servers specified on the Sun Server Table which can be accessed at http://oracle.com/contracts , “n” cores shall be determined by multiplying the total number of cores by a factor of .25. For the purposes of counting the number of processors which require licensing for AMD and Intel multicore chips, “n” cores shall be determined by multiplying the total number of cores by a factor of .50. For the purposes of counting the number of processors which require licensing for all hardware platforms not otherwise specified in this section, a multicore chip with "n" cores shall be determined by multiplying "n" cores by a factor of .75. All cores on all multicore chips for each licensed program for each factor listed below are to be aggregated before multiplying by the appropriate factor and all fractions of a number are to be rounded up to the next whole number. When licensing Oracle programs with Standard Edition One or Standard Edition in the product name, a processor is counted equivalent to a socket.
It appears that you fall under the "not otherwise specified" category because you're not dealing with an UltraSPARC T1 (multiplier 0.25) or an AMD/ Intel chip (multiplier 0.5) so your multiplier would be 0.75.
0.75 * 2 cores = 1.5 processors which would have to be rounded up to 2 processors. If you had 4 total cores, you would only need a 3 processor license.
Justin

Photoshop license issue

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