Photoshop/Lightroom CC question

I'm thinking about getting the Photoshop/Lightroom 9.99 package, but I already own and have installed a current copy of Lightroom 5. Could this result in any problems when I download the cc version of Photoshop/Lightroom. If so, what should I do to avoid problems?

Hi wilso1907,
If you have a hard copy of Lightroom then uninstall Lightroom from your machine and install again from CC desktop.
Link to install Lightroom as a part of CC: https://creative.adobe.com/products/lightroom .
Regards,
Romit Sinha

Similar Messages

Adobe Photoshop Lightroom 5 (Student/Teacher): Questions before purchasing

Hi,
I'm considering purchasing Adobe Photoshop Lightroom 5 (Student/teacher version). I have several questions I was hoping to get answered before I do so. I'll list them here...
Does the Student/Teacher version have all the same capabilities and functionality as the standard version of this product?
The software is being offered as a download by a [reputable] 3rd party vendor. Can the software be downloaded to more than one computer in my household? (The same vendor does offer a hard-copy version for a mere $2 more, and I'm wondering if I shouldn't just buy that one to be safe.)
One of the primary tasks I need to do with my digital photos most often is resize them, in large batches. Does Lightroom 5 have the capability to do that?
And finally, is anyone familiar with purchasing Student/Teacher software? Is my email address with .edu extension enough to satisfy eligibility requirements?
Thanks in advance to anyone who can answer any or all of these questions!
-Steve

Lightroom and Photoshop or two completely different animals in a lot of ways. It isn't a question of either/or, but rather when to use the Lightroom and when to turn to Photoshop.The differences are too great to go into a detailed explanation on a forum such as this. I use both Lightroom and Photoshop. Lightroom is my starting point for all of my work, and I do easily 90% of my work using Lightroom. But sometimes there are things that Lightroom can't do, or Photoshop just does better.
Without going into a lot of detail, Lightroom does not modify the pixels in your image file. All changes and adjustments are stored in what is called the catalog, which is really a database. When you want copies of those images to share that include all of the Lightroom adjustments you export copies for that purpose. Because of this approach to editing, there are some things that Lightroom cannot do. That's where Photoshop, Photoshop Elements, or some other editor comes into play.
Looking back, it's easy to start editing using Lightroom. The thing I had a hard time getting my head around at first was the need to export copies of images to share with others, or to send to a lab, etc. As soon as you have that concept ingrained into your workflow I think Lightroom can be a very powerful tool. But it won't do everything, stitching panoramas, removing objects from images, and other such tasks are easier performed with other software. I'm not saying this to discourage you from Lightroom, but rather to encourage you to consider purchasing Lightroom with another product such as Photoshop or Photoshop Elements. There is "interconnection" between the two programs built into Lightroom that makes the process of going back and forth between the two very simple.
You are probably scratching your head right now wondering what I'm talking about. I apologize. Here is a link to a good set of videos you might want to watch. Then, hopefully it will help you make a better decision.
Getting Started with Adobe Photoshop Lightroom 5 | Adobe TV

Best way to buy Photoshop + Lightroom + Illustrator? [was: Question]

Hello. I apologize in advance if I have posted this question in the wrong place. I'm sure it's just me having a moment! but I was struggling to find the correct area to post this. I want to buy Photoshop cc, Light-room & Illustrator but so far I've only able to find a package that contains Photoshop & Light room. Does this mean I have to buy illustrator separate or is there a package I just haven't noticed? I ask this because there is a big price difference between the package containing 2 & the singular programme i.e. illustrator so if there Is a package I would like to take full advantage of this! Many Thanks

Yes, the Photography Package, as it's called, is a special package for photographers which includes Photoshop and Lightroom for $9.99/MO. To get Illustrator, you'll need to additionally buy the Single App Plan for $19.99/MO. This will total $29.98/MO. You do have two more options though: You could simply buy the Full subscription for $49.99/MO which includes all CC apps - Photoshop, Lightroom, Illustrator, Indesign, Premiere Pro, Audition, After Effects, etc. - OR you could purchase a serial number for the older, but still sold, Illustrator CS6 ($599), in addition to the CC Photography Plan.
Benjamin

Lightroom to Photoshop and back question

When I export a photo from Lightroom into Photoshop, I make my edits, and then I select save. In Photoshop the photo changes to a psd file as it should. But when I go back into Lightroom, the photo does not appear in the original folder it was sent from. It appears in a new folder that I did not create. When I try to "move" the picture from this new folder back to it's original folder it says that the file already exists in the original folder, but there is NO photoshop edited picture in that original folder - only in the new folder. I know I must have a setting wrong, but I have searched and searched and I can't figure out what is wrong. I can't seem to figure out how to get the photos to go from Lightroom into Photoshop back into Lightroom and end up sitting next to the original picture in the folder it came from.! Any ideas? I am using Lightroom 5.4 (everything is up to date) and Photoshop CC (latest version). I have a Macbook Pro computer.

Sure. Here are two images. The first one is of the original picture in it's original folder. The second one is of the edited picture in the "new" folder that Photoshop/Lightroom created. I left the photo info on the picture so you can see it. Any help would be so much appreciated!
Thanks!

Question sur Adobe Photoshop Lightroom 5

Je vient d’acheter Adobe Photoshop Lightroom 5 après l'avoir installer il me demande le numéro de série ok puis il me demande le numéro de série d'origine ? ou le trouvé merci

You have purchased an upgrade version. The upgrade version is sold at a discounted price, and it is necessary that you have a previous version of Lightroom that you paid the full price for.

Working with libraries/catalogs in Photoshop Lightroom

So, you have a question or two or three about Lightroom Libraries/Catalogs. Not to worry, Adobe have provided a TechNote , which is aimed at addressing questions such as:
Note: with the introduction of Lightroom version 1.1 Adobe have replaced the term "Library" with "Catalog"
1. How many files can I have in my library?
2. What is the largest photo size I can import into Photoshop Lightroom?
3. Can I have more than one library?
4. Can I store my library on a network drive?
5. How can I use my library on multiple computers, such as a laptop and a desktop?
6. How do I move photos from one library to another library?
7. How can I back up my library?
8. How can I transfer images from my hard disk to an external hard disk or to a CD/DVD when I run out of space? What happens to my library if I do this?

If you want to work on the frames of a movie in Photoshop, you have a few options. One is to render and export a composition from After Effects as an image sequence, and work on the frames as individual images in Photoshop. Another approach is tor ender and export the composition as a QuickTime movie and then import tha into Photoshop; this requires Photoshop Extended.
These options are covered in a bit more detail in "Working with After Effects and Photoshop".

Trouble with my Creative Cloud plan Photoshop + Lightroom

hi, I had entered into a Creative Cloud plan Photoshop + Lightroom, using a discount thanks to my previous licenses purchased . But now no longer work updates Lightroom from the Cloud. How can we solve ?

Hi Sommonsum,
You can manually update the Creative cloud applications. Please see the below mentioned link
Product updates
P.S - If this or any other response helps answer your question, please take a moment to mark the response as helpful or correct to make it easier for future users to find the solution to the same issue.
Thanks,
Eshant Jindal

Hi I have the old photo shop elements 10 on my computer and want to update and was wondering what the differences between photoshop, lightroom and photoshop elements are? Also when I upgrade does it have to be with a monthly membership or can I just purch

Hi I have the old photo shop elements 10 on my computer and want to update and was wondering what the differences between photoshop, lightroom and photoshop elements are?
Also when I upgrade does it have to be with a monthly membership or can I just purchase the product out right like you use to be able?

You cannot "update" from what you have to any of the applications you mention. It will have to be a straight purchase or subscription at full price.
Photoshop is a professional level application that makes no apologies for its very long and steep learning curve.
Lightroom is all about volume, and very light editing.
The Photoshop Elements forum is at:
https://forums.adobe.com/community/photoshop_elements/content
Remember, you are not addressing Adobe here in the user forums. You are requesting help from volunteers users just like you who give their time free of charge. No one has any obligation to answer your questions.
I do not know where there is such a comparison table as you seek, but someone else might, or you can google.

Hello, im a photographer and wants to know if there is a pack that include photoshop, lightroom and primiere?

hello, im a photographer and wants to know if there is a pack that include photoshop, lightroom and primiere?

hi,
Sory for all the questions, but need to understand.
you said a year, ather that it will be more? or does it mean that i have to
be obligated for one year?
thanks,
gila
054-4774218
http://www.aginteriorphotography.com/
Gila Azulay - Phtographer @ facebook
<https://www.facebook.com/pages/Gila-Azulay-Photographer-0544774218/219852621412097?focus_c omposer=true>
bizmakebiz
<http://www.bizmakebiz.co.il/Members/43844114-9075-46ff-af81-85cc94d2b716/>

As being a novice with my Mac Pro computer and Cannon 5D mark 3 camera my issue has arisen while over the last year and half, when down loading into my Photoshop Lightroom 4, my 18,000 photograph were not catalogued correctly, or hardly at all, so now ov

As being a novice with my Mac Pro computer and Cannon 5D mark 3 camera my issue has arisen while over the last year and half, when down loading into my Photoshop Lightroom 4, my 18,000 photograph were not catalogued correctly, or hardly at all, so now over several months time my photos have apparently been redirected in my libraries and have begun not appearing in their allotted frames next to their number in the library they are in. they also have a small question mark (?) next to the photo space. The frames are blank but indicates that there is a photo there. The majority of photos are blank but about a tenth are seen . i apparently need to retrace where they went but do not know how to get that done . can someone help please?

It would be difficult to tell you where to begin. If you moved photos around to different folders and didn't use Lightroom to move them, that would cause Lightroom to lose track of where they are. You have to remember that your images are not "in" Lightroom. Lightroom simply points to them wherever they are on your computer. All of the location information as well as the changes that you make to your images is stored in the catalog, which is a database. This catalog is central to the operation of Lightroom, and it's essential that you understand how it works and how to make it work for you. For all of those images that have "?" On them, or the folders that have the same, you will have to go through the process of locating them and showing Lightroom where they are located. With 18,000 images, and many of them missing, it might just be easier to start a new catalog and organize things properly from the beginning in that catalog.

Photoshop/Lightroom CC - Lightroom problem

Just purchased and downloaded Photoshop and LR 5 from the Cloud. Both loaded and worked fine. LR 5 sucessfully copied all my folders from LR 4. I have no idea what I did but now all the folders are missing (yes Folders is open - triangle pointing down) and also somehow the target drive has changed and I can't figure out how to replace it with the correct drive. I'm thinking the best thing to do is uninstall LR 5 and reinstall. Question: If I uninstall LR 5 will the Cloud Installer let me reload it and try again?
Thanks.

<moved from Adobe Creative Cloud to Photoshop Lightroom>
yes, you can install again. but i'm not sure that installing again will help. wait to see if someone from the lightroom forum can help you.

Photoshop Lightroom CC and 5 for £ 8.78/month.

I bought a package today
"Photoshop Lightroom CC and 5 for £ 8.78/month.
It's the best deal ever for photography enthusiasts are the pros. Hurry - limited-time offer. Join now. "
After you install it turned out that I have a trial version and I need an earlier version of CS3! Under the conditions of the purchase was not out of the question
and apparently ADOBE withdraws from the conditions!

Thx for reply..
but is not fine;-)
when I turn on PS CC i habe screen log in using adobe id and i have next
screen "buy licence" or "turn on triar"
Marcin K.
2013/11/25 John Waller <[email protected]>
Re: Photoshop Lightroom CC and 5 for £ 8.78/month. created by John
Waller <http://forums.adobe.com/people/John+Waller> in *Adobe Creative
Cloud* - View the full discussion<http://forums.adobe.com/message/5870736#5870736

Is this Photoshop Lightroom the same software as Photoshop?

I purchased Photoshop Lightroom 5 and of course Lightroom 6 comes out. My question is, is Photoshop stand alone the same as Photoshop Lightroom 5?

No, bad naming by Adobe.
Photoshop is the large pixel editor that does layers and lots of other pixel creation and editing via destructive editing.
Lightroom is a digital asset manager and catalog that does nondestructive editing with its editor via the catalog.

Lightroom 3 question

I imported a number of images taken from products but need to remove the background, Photoshop does not show in the ''open in other application'' for Editing purposes, do I need to get photoshop or can I still do it with Lightroom 3 or do I need to update my Lightroom to the latest version?? Thanks in advance, Cheers, James.

Hi There, and thanks for the answer! I don't have Photoshop the only thing I have is Light room, can Lightroom do this task or do I have to purchase Photoshop ?? And by the way, if Lightroom can't do that what for to have Lightroom anyway, I would think that Photoshop can do everything that Lightroom can - or am I missing something?
Cheers,
Andy
Date: Sat, 21 Dec 2013 21:28:04 -0800
From: [email protected]
To: [email protected]
Subject: Lightroom 3 question
    Re: Lightroom 3 question
    created by Silkrooster in Photoshop for Beginners - View the full discussion
If you already had photoshop, when you installed lightroom, it should have found photoshop for you. Is it possible the psd file association is not set for photoshop? That can happen if you uninstall a previous version of photoshop with a newer version still on your system.
Check the file association in both the OS's file browser (explorer or finder) and in bridge.
Failing all of that, lightroom should have a third option that will allow you to browse to a image editor of your choice.
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Troubleshoot installation problems in Photoshop Lightroom on Windows Vista

This document can help you to resolve system errors that occur while you use Adobe Photoshop Lightroom on Windows Vista. System errors can manifest in many different ways, including (but not limited to) the following:
A blank or flickering dialog box
A frozen cursor or screen
A blue screen
An unexpected restart
An error message such as:
"Setup is unable to load the installation script file."
"Unable to create a directory under C:\Windows\System. Please check write-access to the directory."
"Uninstalling: C:\Program Files\Adobe\Adobe Photoshop Lightroom refers to a location that is unavailable. It could be on a hard drive on this computer, or on a network. Check to make sure that the disk is properly inserted, or that you are connected to the Internet or your network, and then try again. If it still cannot be located, the information might have been moved to a different location."
Note: If you attempt to install Photoshop Lightroom to a drive that doesn't have the minimum required space available, the installation will fail. You must then completely reinstall to another location that has sufficient free space.
Many different factors can cause system errors, including conflicts among device drivers, applications, operating system settings, hardware, and corrupt elements in specific files. Although a system error may occur only when you work with Photoshop Lightroom, Photoshop Lightroom may not necessarily be the cause; it may be the only application that uses enough memory or processor cycles to expose the problem.
To benefit most from this document, perform the tasks in order. Keep track of the tasks that you perform and the results of each, including errors and other problems. Adobe Technical Support can use this information to better assist you if you need to call.
You must be logged on as an administrator to perform some of the procedures in this document.
Important: Some of the procedures in this document may initiate a User Access Control dialog that asks for your permission to continue. Read the details in the dialog to determine if you want to continue. If you choose to cancel the dialog, then you will not be able to continue with that troubleshooting step.
The steps in this document that refer to the Control Panel are in reference to the Classic view. For information on switching the Control Panel to the Classic view and many other common OS procedures, see Common Microsoft Windows Vista procedures (TechNote kb401275)
Some of these procedures require you to locate hidden files and hidden folders. Some procedures require you to locate files by their full file names, which include extensions (for example, example_filename.ini). By default, Windows Explorer doesn't show hidden files, hidden folders, and file name extensions that it recognizes.
To show hidden files, hidden folders, and all file name extensions in Windows Explorer:
In Windows Explorer, choose Organize > Folder And Search Options.
Click the View tab in the Folder Options dialog box.
In Advanced Settings, select Show Hidden Files And Folders.
Deselect Hide Extensions For Known File Types.
Click OK.
Note: The procedures in this document are based on the default interface of Windows Vista. If the interface is customized, some procedures may vary. For example, a commonly encountered difference is the navigation to Control Panel from the Start menu: You may navigate Start > Settings > Control Panel instead of Start > Control Panel. Additionally, the procedures in this document assume you are using the Classic View of the Control Panel: To view the Control Panel in the Classic View, click Switch To Classic View on the Control Panel navigation bar on the left side of the window.
Beginning troubleshooting
The tasks in this section can help you resolve the most common system errors. Before performing any of these tasks, back up all personal files (for example, Photoshop Lightroom files you created). Always restart the computer after a system error occurs to refresh system memory. Continuing to work without restarting the computer may compound the problem.
1.Make sure that the system meets the minimum requirements for PhotoshopLightroom.
Photoshop Lightroom may not run correctly on a system that doesn't meet the following requirements:
Intel Pentium 4 or equivalent processor
Microsoft Windows XP, Windows Vista, Windows 7
768 MB of RAM (1 GB recommended)
1 GB of available hard-disk space
CD-ROM drive
In addition to these requirements, a video card that supports 24-bit (16 million) or more colors, and a resolution of 1024 x 768 or higher, is recommended.
* Photoshop Lightroom 1.0 will install and run on Windows Vista but Adobe cannot guarantee the quality of the software experience until Adobe fully certifies Photoshop Lightroom for use on Windows Vista.
To check basic system information, such as processor speed and how much RAM is installed, choose Start > Control Panel > System.
2. Delete previously installed application files, especially if you had the public beta version of Photoshop Lightroom installed.
To delete files from a previous Adobe Photoshop Lightroom installation attempt:
Choose Start > Control Panels > Add or Remove Programs.
Select Adobe Photoshop Lightroom and choose to remove it.
Close the Add Or Remove Programs window and the Control Panel.
Open Windows Explorer.
If the Lightroom.exe file is still in the Program Files\Adobe\Adobe Photoshop Lightroom folder, delete it.
If the Lightroom Preferences.agprefs file is still in the Documents and Settings/[username]/Application Data/Adobe/Lightroom/Preferences folder, delete it.
Empty the Recycle Bin.
Try to reinstall. If you cannot, continue with the next two sections in this step:
Move all the folders under the Users/[username]/AppData/Roaming/Adobe/Lightroom folder into a new folder on the desktop; name the folder Lightroom Presets. These are the presets that were installed with the application and that you created.
Move all the folders under the Users/[username]/Pictures/Lightroom/Lightroom Previews.lrdata folder into a new folder on the desktop; name the folder Lightroom Previews. If you have a large number of images, you can move this folder back to its original location before you open Photoshop Lightroom, once it's installed. Or you can delete this folders to re-create it when Photoshop Lightroom opens. If there are further problems with Photoshop Lightroom after it's installed, it might be due to corruption in the previews, in which case you need to delete this folder and re-create it.
Try to reinstall.Important: Do not delete the Lightroom Database.lrdb file!
If there are further problems with Photoshop Lightroom after it's installed, these issues may be due to corruption in the preset files you created, in which case you need to remove them and re-create them, or test each preset individually.
Note: If you can reinstall, and if this is not the first time you opened Photoshop Lightroom, then Photoshop Lightroom will look for a library database file. If it does not find a library in the expected location, it will prompt you to create a new library, locate the library, or exit. Exit will close the dialog box, and Photoshop Lightroom will not open. Although you can tell Photoshop Lightroom to locate your library, it's best to put it back in the default location and then open the application.
If you can reinstall, close Photoshop Lightroom and then copy any presets you created from the Lightroom presets on the desktop back into the Users/[username]/AppData/Roaming/Adobe/Lightroom folder.
If you cannot reinstall, then move the Lightroom Database.lrdb file from the Users/[username]/Pictures/Lightroom folder into a new folder called Lightroom Database File and save this file on the desktop. This is your database, if you previously had Photoshop Lightroom installed.
Reinstall Photoshop Lightroom. If you cannot reinstall, continue with the next task in this document.
3. Log in as Administrator before installingPhotoshopLightroom.
In Windows Vista, you must be logged in with local (that is, machine) Administrator rights to install Photoshop Lightroom. If you don't have administrator rights, contact your system administrator for assistance.
4. Check the CD and CD-ROM drive.
Dust or dirt on a CD can interfere with an installation and prevent the CD-ROM drive from recognizing the CD. Examine the Photoshop Lightroom CD for dirt, dust, or fingerprints. Gently wipe the bottom of the CD from the center outward with a soft, lint-free cloth.
Verify that the CD-ROM drive can read other CDs. If it can't, examine the CD caddy or loading tray for dirt, and clean it with a lint-free cloth. If it still can't read other CDs, contact the CD-ROM drive manufacturer or the computer manufacturer.
5. Install current Windows service packs and other updates.
Updates to the Windows operating system improve its performance and compatibility with applications. You can obtain Windows service packs and other updates from the Microsoft website at www.windowsupdate.com. For assistance installing service packs and other updates, contact Microsoft technical support.
Important: Before you install a system update, check the system requirements for Photoshop Lightroom (and any third-party software or hardware you may use with Photoshop Lightroom ) to ensure compatibility. If the update isn't listed, then contact Adobe or the manufacturer of your third-party software or hardware.
6. InstallPhotoshopLightroomfrom the desktop and use the default installation folder.
Some system components such as device drivers and virus protection utilities can conflict with the Photoshop Lightroom installer and result in an incomplete or failed installation, or they can cause problems when you install to a folder or when you use a path to the default installation folder that contains a special character, such as #. To prevent these conflicts, install Photoshop Lightroom from the desktop, and use the default folder name and path.
If Photoshop Lightroom autoplay displays, click Cancel when you are requested to Select the Language.
Copy the Adobe Photoshop Lightroom folder from the Photoshop Lightroom CD-ROM to the desktop.
Open the Adobe Photoshop Lightroom folder on the desktop.
Double-click the Adobe Photoshop Lightroom.msi file, and follow the on-screen instructions.
7.Re-create thePhotoshopLightroompreferences file.
Re-create the Photoshop Lightroom preferences file to eliminate problems that a damaged preferences file might cause:
Quit Photoshop Lightroom.
Rename the Lightroom Preferences.agprefs file (for example, to Lightroom Preferences.old) in the Users/[username]/AppData/Roaming/Adobe/Lightroom/Preferences folder.
Start Photoshop Lightroom. Photoshop Lightroom creates a new preferences file.
If the problem continues, the preferences file isn't the cause. To restore custom settings, delete the new preferences file and restore the original name of the previous preferences file.
8.Install and run Photoshop Lightroom while no other applications are running.
Some applications may interfere with installing or running Photoshop Lightroom. Virus protection programs are meant to stop viruses from installing on your computer. Before installing or starting Photoshop Lightroom, disable other applications, including virus protection programs and startup items (items that start automatically with Windows).
To disable startup items and non Microsoft services:
Quit all applications.
Choose Start, type msconfig in the Search text box, and press Enter.
Write down all unselected items under the Startup and Services tabs.
Click the General tab, and choose Selective Startup.
Click the Startup tab and select Disable All.
Click the Services tab and select Hide All Microsoft Services.
Select Disable All then re-select FLEXnet Licensing Service. If you are unsure whether an item is essential, then leave it deselected (disabled).
Click Apply, and restart Windows for the changes to take effect.
Note: Upon restart, you'll be notified that the System Configuration utility has made changes to the way that Windows starts up. Click OK. When the System Configuration utility appears, click Cancel.
Right-click icons in the Notification Area and close or disable any startup items that are still active.
9. Install Photoshop Lightroom to a different hard disk after disabling startup items and installing from the hard disk.
Hard disk problems can prevent Photoshop Lightroom from installing correctly. By installing Photoshop Lightroom to a different physical hard disk, you can verify if the original hard disk is preventing installation. First, completely remove Photoshop Lightroom from the hard disk.
To install Photoshop Lightroom to a different hard disk after disabling startup items:
Follow the steps in task 8 above to disable startup items.
If Photoshop Lightroom autoplay displays, click Cancel when you are requested to Select the Language.
Copy the Adobe Photoshop Lightroom folder from the Photoshop Lightroom CD-ROM to the desktop.
Open the Adobe Photoshop Lightroom folder on the desktop.
Double-click the Adobe Photoshop Lightroom.msi file, and follow the on-screen instructions.
Click Change and select a different hard disk in the Change Current Destination Folder window. Click OK, and then follow the on-screen instructions.
Intermediate troubleshooting
If the tasks in the previous section don't solve the problem, try the following intermediate troubleshooting tasks.
10. Install and run Photoshop Lightroom in a new user account.
Create a new user account that has the same permissions as the account that you use when the problem occurs. If the problem doesn't recur, the original user account may be damaged. For instructions on creating a new user account, see To add a new user to the computer in Windows Help or contact your system administrator.
11. Optimize handling of temporary files by Windows Vista.
Windows and applications store working data in temporary (.tmp) files that they create on the hard disk. Excessive or outdated temporary files can interfere with performance of Windows or applications.
Delete temporary files by using the Disk Cleanup utility included with Windows or by using the following instructions. Make sure that at least 1 GB of free space is available on the hard disk to which temporary files are written. To start Disk Cleanup, choose Start > All Programs > Accessories > System Tools > Disk Cleanup. For information about Disk Cleanup, see Windows Help.
To manually delete temporary files:
Note: Windows deletes temporary files when Windows and applications close normally. However, when Windows or an application crashes, temporary files can accumulate on the hard disk. Windows may prevent you from deleting some temporary files as they may be in use. Delete as many temporary files as you possibly can, without deleting the files that are in use.
Quit all applications.
Choose Start and type %tmp% in the Search text box and press Enter.
Delete the contents of this folder.
Note the drive letter where this directory is located.
To ensure that at least 1 GB of free space is available on the hard disk to which temporary files are written:
Choose Start > My Computer.
Select the drive noted in step 4. Right click and select Properties.
Confirm the drive has at least 1 GB of free space.
12. Repair and defragment hard disks.
System errors can occur if hard disks contain damaged sectors or fragmented files. Repair and defragment hard disks, either by using the Error-checking tool and Disk Defragmenter utility included with Windows or by using a third-party disk utility. You should run such utilities on each hard disk or partition. More information about the Error-checking tool and Disk Defragmenter appears below; for more information about a third-party disk utility, refer to the documentation for the utility.
The Error-checking tool repairs bad sectors, lost allocation units and file fragments, cross-linked files, and invalid file names. To access the Error-checking tool, choose Start > Computer, right-click the desired hard disk, and choose Properties from the menu. In the Local Disk Properties dialog box, click the Tools tab, and then click Check Now in the Error-checking area.
Note: To prevent Disk Defragmenter from moving files to bad sectors of a disk, run the Error-checking tool before running Disk Defragmenter.
Disk Defragmenter rearranges the files and free space on your computer so that files are stored in contiguous units and free space is consolidated in one contiguous block. To access the Disk Defragmenter utility, choose Start > All Programs > Accessories > System Tools > Disk Defragmenter.
13. Scan the system for viruses.
Use current anti-virus software to check the system for viruses. Virus infections can damage software and cause system errors. For more information, see the documentation for the anti-virus software.
14. Try to install Photoshop Lightroomon a different computer.
Try to install Photoshop Lightroom on a different computer to determine if the problem is unique to your computer. If the problem is unique to your computer, contact the computer manufacturer; if the problem occurs on multiple computers, contact Adobe Technical Support.
Advanced Troubleshooting
If the tasks in the previous section don't resolve the problem, you may be able to resolve the problem by reinstalling Windows Vista and Photoshop Lightroom, reformatting your hard disk and reinstalling Windows Vista and Photoshop Lightroom, or by determining if hardware is conflicting with Photoshop Lightroom.
Disclaimer: Adobe doesn't support hardware and provides these procedures as a courtesy only. For further assistance, contact the hardware manufacturer or an authorized reseller. If you troubleshoot hardware problems yourself, you may void the warranty for your computer.
Note: Before you remove or rearrange hardware, turn off and disconnect power to the computer and any peripheral devices.
15. Log in using the built-in Administrator account.
The built-in Administrator account has a higher access level to the system than a normal local administrator account. By default the built-in Administrator account is disabled. For information about enabling and logging in to the built-in Administrator account, contact your system administrator. You can also refer to this support document on the Microsoft support website: http://support.microsoft.com/kb/926183/en-us?spid=11737&sid=73.
16. Reformat the hard disk, and reinstall only Windows Vista and Photoshop Lightroom.
Reformat the hard disk, and then install only Windows Vista and Photoshop Lightroom from the original installation media. Reformatting a disk erases all files it contains, so be sure to back up all personal files first. Also make sure that you have all application and system disks.
For instructions on performing a clean installation of Windows Vista, see document 918884, "How to install Windows Vista" on the Microsoft website at http://support.microsoft.com.
Note: Don't install additional software or hardware until you're sure that the problem is resolved. Don't back up the hard disk and restore Windows and Photoshop Lightroom instead of reinstalling them. If the problem is caused by an application or Windows, and either one is restored instead of reinstalled, the problem may recur.
After you reformat the hard disk and reinstall Windows and Photoshop Lightroom, try to re-create the problem:
If the problem no longer occurs, then install other applications one at a time and try to re-create the problem after each installation. If the problem occurs after an installation, then the recently installed application may be the cause.
If the problem occurs when only Windows and Photoshop Lightroom are installed, then the cause may be hardware-related, and you should contact the hardware manufacturer or an authorized reseller for assistance.
17. Check for problems with RAM modules.
Ensure that the RAM modules are installed properly and are not the cause of your problem. Do one or both of the following:
Change the order of the installed modules.
Remove all but the minimum number of modules needed to run Windows and [product], and test to see if the problem persists. If it does, replace the modules you removed and remove the others, testing again to see if the problem recurs. If it doesn't, then one or more of the removed modules are the cause. For assistance, contact the RAM manufacturer.

You've tried Help>Updates from within photoshop cs6?
Or this 8.3 updater
http://swupdl.adobe.com/updates/oobe/aam20/win/PhotoshopCameraRaw7-7.0/8.3.52/setup.zip
If that doesn't work, you can install camera raw 8.3 by following the directions on the following page
Adobe Camera Raw Help | Camera Raw/DNG Converter 8.4 on Mac OS 10.6, Windows XP, and Vista

Photoshop/Lightroom CC question

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