Photoshop&Lightroom Creative Cloud offer terms

Could someone at adobe clarify the renewal terms stated here...
https://www.adobe.com/store/en_us/popup/offer/ccm_photoshop_app_offer.html
Renewal
After the first 12 months, we will automatically renew your contract based on the current price of the offering.
I have a few questions about this.
Does current price mean the office price now (eg $9.99 p/m) or the price at the time of renewal? (unknown price)
Adobe will automatically renew the contract for another year? Does this lock the customer in for another year without the right to cancel?
Are customers given an option to review a new price before being renewed for another year?
Regards

Hi weeatmice
Price at time of renewal - we don't have plans to change the price, but prices may go up or down.
Contract is automatically renewed unless you contact us to cancel
You'll be emailed before the end of the 12 month period with the new price.  You have the option to cancel 30 days before or after your annual renewal date.
Hope this helps.
Thanks
Bev

Similar Messages

  • Lightroom 5 upgrade refundable if I subscribe to the Creative Cloud offer for Photoshop &

    I recently upgraded to Lightroom 5 and then found out about the Creative Cloud offer for Photoshop &Lightroom for $9.99/month. Would I be eligible for a refund  for my LR5 upgrade if I took up the 12 month subscription?

    Paulus.D wrote:
    Any idea how I can ask them directly about this possibility?
    Sent from my iPhone
    Phone them or go to the online chat.  Search adobe.com for the links and numbers for your country. 

  • Powerful New Adobe Photoshop CC (Creative Cloud)

    Adobe’s desktop apps, including Photoshop, were previously known as Creative Suite® (CS), and will now be branded CC to reflect that they are an integral part of Creative Cloud. Adobe Photoshop CC will be available, exclusively to Creative Cloud members, in June....
    More info on http://blogs.adobe.com/pselements/powerful-new-adobe-photoshop-cc-creative-cloud/
    Thanks.

    There is another blog post here http://blogs.adobe.com/pselements/accelerating-shift-to-the-creative-cloud/
    Today’s update to Creative Cloud is packed with features, reimagining the creative process through a new set of “CC” desktop applications and enhanced cross-device collaboration and publishing capabilities . Adobe also announced that the company will focus creative software development efforts on its Creative Cloud offering moving forward................
    Hope it helps.
    Thanks,
    Garry

  • Adobe Photoshop in 'creative cloud' need language change, Please Help!!

    I have Adobe Photoshop in 'Creative Cloud', It's in English and I want to change the language in Dutch. Please Help!!
    I just started out with Photoshop on my mac. So every instruction I learned so far (not much) is in dutch. Can anyone provide me with some instructions!
    Thank you so much
    Hannah

    There you go. How can I change the language of my Creative Cloud installation?
    ~ Arpit

  • Problem updating Photoshop via Creative Cloud

    I have a problem during the update of Photoshop via Creative Cloud. Error during the install of the uploaded files : U44M1P7
    Details of the log : http://we.tl/b8BhhPtuhZ

    Jmarc-user I reviewed your installation log file and found the following example of errors contained within the log:
    07/25/13 17:26:07:596 | [INFO] |  | OOBE | DE |  |  |  | 80295 | ERROR: DS015: Unable to read symlink target of source file "/Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Required/Plug-Ins/Extensions/FastCore.plugin/Contents/CodeResources"(Seq 2)
    07/25/13 17:26:07:596 | [INFO] |  | OOBE | DE |  |  |  | 80295 | ----------- Payload: Adobe Photoshop CS6 Support_13.1.2_AdobePhotoshop13-Support 13.1.2.0 {B65FABC3-FCF2-4BE6-B12A-600CA2EBFB9D} -----------
    07/25/13 17:26:07:596 | [INFO] |  | OOBE | DE |  |  |  | 80295 | ERROR: DF022: File corruption detected. Re-install the product & then apply the patch again. (Original file has invalid checksum "d20ab5b7597aa474bfff4968262b72ab")(Seq 3)
    Have you uninstalled your current installation of Photoshop CS6, by using the uninstaller located in Applications/Utilities/Adobe Installers, and then reinstalled and applied the update?

  • Installing photoshop using creative cloud and it comes up with error code 50

    installing photoshop using creative cloud and it comes up with error code 50, what is this?

    Scannella please see Error Code 50 where this topic has been discussed.

  • I can't reinstall photoshop in creative cloud

    I I deleted It because I have several erros :
    /Library/Application Support/Adobe/Color/Profiles/RedBlueYelllow.icc
       Kode 'pseq': Nødvendig kode mangler.
    /Library/Application Support/Adobe/Color/Profiles/Smokey.icc
       Kode 'pseq': Nødvendig kode mangler.
    /Library/Application Support/Adobe/Color/Profiles/TealMagentaGold.icc
       Kode 'pseq': Nødvendig kode mangler.
    /Library/Application Support/Adobe/Color/Profiles/TotalInkPreview.icc
       Kode 'pseq': Nødvendig kode mangler.
    What Does does this mean? I have I new Imac.
    So when I was going to reinstall I could`nt I have Completly deleted photoshop In Creative cloud I can update it

    Try using the cleaner tool to clean up the application .
    After removing the application reinstall it using the creative cloud desktop.
    You can download the cleaner tool from the following link:
    http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  • Trying to download PhotoShop on Creative Cloud but it remains at 0%

    I just downloaded the free trail of Creative Cloud but when I go to download PhotoShop on Creative Cloud it won't download it just remains at 0%
    Can anyone help me get PhotoShop installed?

    This seems due to firewall or proxy settings, Please verify the same.
    Refer:
    http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html#Downlo ad products and updates
    Regards,
    Ashutosh

  • How to open photoshop in creative cloud

    how do i open photoshop in creative cloud?

    First you pay for a Cloud account so you may download & install & activate the program
    Some general information
    http://www.adobe.com/products/creativecloud/faq.html
    http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
    http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
    What it is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
    Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

  • Okay, I loaded the trial of Photoshop, have Creative Cloud loaded, downloaded Photoshop, trying to open Photoshop, but cannot, do I open it from the Creative Cloud App Screen?

    Okay, I loaded the trial of Photoshop, have Creative Cloud loaded, downloaded Photoshop, trying to open Photoshop, but cannot, do I open it from the Creative Cloud App Screen?

    It's not launched from the CC app.
    If you have Windows, look under Program Files\Adobe\Photoshop CC
    If you have a Mac, look in the Application Folder > Photoshop CC

  • How to install multiple language version of photoshop within creative cloud?

    How to install multiple language version of photoshop within creative cloud?

    You should contact Adobe Support by phone or by chat and get their help in resolving your problems.
    Phone support | Orders, returns exchanges
    http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
    For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
    Creative Cloud support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )

  • Could not install the latest Photoshop via Creative Cloud, my Mac is a 10.6.8, Snowleopard, but i urgently need an upgrade of my CS2, any suggestions ? Thnx

    I could not install the latest Photoshop via Creative Cloud, my Mac is a 10.6.8, Snowleopard it needs Yosemeti, but i urgently need an upgrade of my CS2, any suggestions ? Thnx

    I don't think there is any upgrade that you can purchase for CS2.  If you need to reinstall CS2 then see the following...
    CS2: Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3 -
    http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l
    You can also purchase CS6 software still...
    Purchase CS6 products:
    http://www.adobe.com/products/catalog/cs6._sl_id-contentfilter_sl_catalog_sl_software_sl_c reativesuite6.html

  • Lightroom Creative Cloud - Access Anywhere?

    Can you access lightroom files from any computer at any time with the creative cloud system?
    Can you just pay for lightroom Creative Cloud?
    Is there a one time fee option?
    Will new software automatically be uploaded with the creative cloud?
    What are the benefits of using lightroom for a blogger?

    Thank you Deto,
    A couple more questions to get some better clarification.
    I'm not as familiar with the creative cloud system, if I'm using it on my home computer, could I log in on a different computer, online, with the cloud and access my photos from there?
    It sounds like I can't pay the one time fee with the cloud, that the cloud is a monthly fee, correct?
    Is it easy to upload existing photos to lightroom from iPhoto?

  • Ive downloaded photoshop on creative cloud and its not coming up in my applications and i cant find it anywhere

    Ive downloaded photoshop on creative cloud and its not coming up in my applications and i cant find it anywhere, how do i find it/uninstall it

    Please refer to:
    Re: Adobe Creative Cloud unable to find any installed applications
    Re: Installed apps not shown as installed
    Hope it helps you.
    Regards
    Rajshree

  • Lightroom 4 on MAC and Photoshop on Creative Cloud?

    Hi,
    I've purchased a copy of Lightroom 4 and it is installed locally on my mac and I'm looking at subscribing to photoshop via the creative cloud service. I don't to subscribe to the whole suite.
    Is the integration between the locally installed product and photoshop in the cloud the same as the integration between two locally installed products?
    For example can I still select two photos in lightroom and select merge to panorama in photoshop or do I need to have the creative cloud version of lightroom as well?
    Thanks!

    CrankyMonkey wrote:
    Is the integration between the locally installed product and photoshop in the cloud the same as the integration between two locally installed products?
    Adobe Cloud apps are locally installed (other than the web based services).
    The difference between Cloud and perpetual licenses is the licensing mechanism.
    Adobe ID for Cloud (Photoshop's Cloud activation mechansim calls home via the internet each month to check your membership is current) and serial number for perpetually licensed apps.
    The code in the perpetually licensed and Cloud software (both installed on your local machine) operates identically regardless of how you've bought the software.
    CrankyMonkey wrote:
    For example can I still select two photos in lightroom and select merge to panorama in photoshop
    Yes.

Maybe you are looking for

  • There's no sound when i connect to apple tv

    Hi, There's no sound when i connect to apple tv from my macbook pro, i bought it 10 days ago and it got the newest updates, and the volume is turned on on the computer.  The sound works when i connect ipad and iphone but not the macbook pro with reti

  • Activation Key's

    I have been downloading a large number of fulltrack music songs onto my nokia N91 and have encountered a problem with regards to Activation keys. I had no problem at first, but i have now developed an issue when trying to play tracks. It says that th

  • Nagios Monitoring tool in Solaris 10 or 9 (NRPE error.....).

    Hi Experts I had configured Nagios in Redhat linux everthing is working smoothly My problem is i have Solaris 8,9,10 servers now i am installing NRPE in Solaris 10 to get the details of swap space & Machine load information all the compilation went s

  • Fit image to JLabel or JButton

    I have searched the topic and found some instances of the Image package being used to resize images. I have a DB of images (think photos) that I want to display based on user input. The display size will be the same but the actual picture dimensions

  • AP or RADIuS Server disconnects Wireless Users constantly

    Hi, We are working with an Autenthication Server with Wireless Network, the AP´s are located on diferent LAN´s, but the problem is that some users get disconnection constantly, while anothers users are working without problems, same AP or diferent, y