Photoshop + lightroom installation order

Hi! I just bought cs4 and lr2, and I was wondering if there is a preferred order they should be installed in. Thanks for your help!

You can download , install, and activate using the serial number you should already have from the original purchase.
Lightroom - all versions
Windows
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Windows
Mac
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh

Similar Messages

Adobe Photoshop Lightroom Installation on Different Computer

I had purchased Adobe Photoshop Lightroom several years ago, but my computer had crashed recently and was wondering if there was a way I could have the program installed on my new computer without having to purchase it again.

You can download , install, and activate using the serial number you should already have from the original purchase.
Lightroom - all versions
Windows
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Windows
Mac
http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Macintosh

Troubleshoot installation problems in Photoshop Lightroom on Windows Vista

This document can help you to resolve system errors that occur while you use Adobe Photoshop Lightroom on Windows Vista. System errors can manifest in many different ways, including (but not limited to) the following:
A blank or flickering dialog box
A frozen cursor or screen
A blue screen
An unexpected restart
An error message such as:
"Setup is unable to load the installation script file."
"Unable to create a directory under C:\Windows\System. Please check write-access to the directory."
"Uninstalling: C:\Program Files\Adobe\Adobe Photoshop Lightroom refers to a location that is unavailable. It could be on a hard drive on this computer, or on a network. Check to make sure that the disk is properly inserted, or that you are connected to the Internet or your network, and then try again. If it still cannot be located, the information might have been moved to a different location."
Note: If you attempt to install Photoshop Lightroom to a drive that doesn't have the minimum required space available, the installation will fail. You must then completely reinstall to another location that has sufficient free space.
Many different factors can cause system errors, including conflicts among device drivers, applications, operating system settings, hardware, and corrupt elements in specific files. Although a system error may occur only when you work with Photoshop Lightroom, Photoshop Lightroom may not necessarily be the cause; it may be the only application that uses enough memory or processor cycles to expose the problem.
To benefit most from this document, perform the tasks in order. Keep track of the tasks that you perform and the results of each, including errors and other problems. Adobe Technical Support can use this information to better assist you if you need to call.
You must be logged on as an administrator to perform some of the procedures in this document.
Important: Some of the procedures in this document may initiate a User Access Control dialog that asks for your permission to continue. Read the details in the dialog to determine if you want to continue. If you choose to cancel the dialog, then you will not be able to continue with that troubleshooting step.
The steps in this document that refer to the Control Panel are in reference to the Classic view. For information on switching the Control Panel to the Classic view and many other common OS procedures, see Common Microsoft Windows Vista procedures (TechNote kb401275)
Some of these procedures require you to locate hidden files and hidden folders. Some procedures require you to locate files by their full file names, which include extensions (for example, example_filename.ini). By default, Windows Explorer doesn't show hidden files, hidden folders, and file name extensions that it recognizes.
To show hidden files, hidden folders, and all file name extensions in Windows Explorer:
In Windows Explorer, choose Organize > Folder And Search Options.
Click the View tab in the Folder Options dialog box.
In Advanced Settings, select Show Hidden Files And Folders.
Deselect Hide Extensions For Known File Types.
Click OK.
Note: The procedures in this document are based on the default interface of Windows Vista. If the interface is customized, some procedures may vary. For example, a commonly encountered difference is the navigation to Control Panel from the Start menu: You may navigate Start > Settings > Control Panel instead of Start > Control Panel. Additionally, the procedures in this document assume you are using the Classic View of the Control Panel: To view the Control Panel in the Classic View, click Switch To Classic View on the Control Panel navigation bar on the left side of the window.
Beginning troubleshooting
The tasks in this section can help you resolve the most common system errors. Before performing any of these tasks, back up all personal files (for example, Photoshop Lightroom files you created). Always restart the computer after a system error occurs to refresh system memory. Continuing to work without restarting the computer may compound the problem.
1.Make sure that the system meets the minimum requirements for PhotoshopLightroom.
Photoshop Lightroom may not run correctly on a system that doesn't meet the following requirements:
Intel Pentium 4 or equivalent processor
Microsoft Windows XP, Windows Vista, Windows 7
768 MB of RAM (1 GB recommended)
1 GB of available hard-disk space
CD-ROM drive
In addition to these requirements, a video card that supports 24-bit (16 million) or more colors, and a resolution of 1024 x 768 or higher, is recommended.
* Photoshop Lightroom 1.0 will install and run on Windows Vista but Adobe cannot guarantee the quality of the software experience until Adobe fully certifies Photoshop Lightroom for use on Windows Vista.
To check basic system information, such as processor speed and how much RAM is installed, choose Start > Control Panel > System.
2. Delete previously installed application files, especially if you had the public beta version of Photoshop Lightroom installed.
To delete files from a previous Adobe Photoshop Lightroom installation attempt:
Choose Start > Control Panels > Add or Remove Programs.
Select Adobe Photoshop Lightroom and choose to remove it.
Close the Add Or Remove Programs window and the Control Panel.
Open Windows Explorer.
If the Lightroom.exe file is still in the Program Files\Adobe\Adobe Photoshop Lightroom folder, delete it.
If the Lightroom Preferences.agprefs file is still in the Documents and Settings/[username]/Application Data/Adobe/Lightroom/Preferences folder, delete it.
Empty the Recycle Bin.
Try to reinstall. If you cannot, continue with the next two sections in this step:
Move all the folders under the Users/[username]/AppData/Roaming/Adobe/Lightroom folder into a new folder on the desktop; name the folder Lightroom Presets. These are the presets that were installed with the application and that you created.
Move all the folders under the Users/[username]/Pictures/Lightroom/Lightroom Previews.lrdata folder into a new folder on the desktop; name the folder Lightroom Previews. If you have a large number of images, you can move this folder back to its original location before you open Photoshop Lightroom, once it's installed. Or you can delete this folders to re-create it when Photoshop Lightroom opens. If there are further problems with Photoshop Lightroom after it's installed, it might be due to corruption in the previews, in which case you need to delete this folder and re-create it.
Try to reinstall.Important: Do not delete the Lightroom Database.lrdb file!
If there are further problems with Photoshop Lightroom after it's installed, these issues may be due to corruption in the preset files you created, in which case you need to remove them and re-create them, or test each preset individually.
Note: If you can reinstall, and if this is not the first time you opened Photoshop Lightroom, then Photoshop Lightroom will look for a library database file. If it does not find a library in the expected location, it will prompt you to create a new library, locate the library, or exit. Exit will close the dialog box, and Photoshop Lightroom will not open. Although you can tell Photoshop Lightroom to locate your library, it's best to put it back in the default location and then open the application.
If you can reinstall, close Photoshop Lightroom and then copy any presets you created from the Lightroom presets on the desktop back into the Users/[username]/AppData/Roaming/Adobe/Lightroom folder.
If you cannot reinstall, then move the Lightroom Database.lrdb file from the Users/[username]/Pictures/Lightroom folder into a new folder called Lightroom Database File and save this file on the desktop. This is your database, if you previously had Photoshop Lightroom installed.
Reinstall Photoshop Lightroom. If you cannot reinstall, continue with the next task in this document.
3. Log in as Administrator before installingPhotoshopLightroom.
In Windows Vista, you must be logged in with local (that is, machine) Administrator rights to install Photoshop Lightroom. If you don't have administrator rights, contact your system administrator for assistance.
4. Check the CD and CD-ROM drive.
Dust or dirt on a CD can interfere with an installation and prevent the CD-ROM drive from recognizing the CD. Examine the Photoshop Lightroom CD for dirt, dust, or fingerprints. Gently wipe the bottom of the CD from the center outward with a soft, lint-free cloth.
Verify that the CD-ROM drive can read other CDs. If it can't, examine the CD caddy or loading tray for dirt, and clean it with a lint-free cloth. If it still can't read other CDs, contact the CD-ROM drive manufacturer or the computer manufacturer.
5. Install current Windows service packs and other updates.
Updates to the Windows operating system improve its performance and compatibility with applications. You can obtain Windows service packs and other updates from the Microsoft website at www.windowsupdate.com. For assistance installing service packs and other updates, contact Microsoft technical support.
Important: Before you install a system update, check the system requirements for Photoshop Lightroom (and any third-party software or hardware you may use with Photoshop Lightroom ) to ensure compatibility. If the update isn't listed, then contact Adobe or the manufacturer of your third-party software or hardware.
6. InstallPhotoshopLightroomfrom the desktop and use the default installation folder.
Some system components such as device drivers and virus protection utilities can conflict with the Photoshop Lightroom installer and result in an incomplete or failed installation, or they can cause problems when you install to a folder or when you use a path to the default installation folder that contains a special character, such as #. To prevent these conflicts, install Photoshop Lightroom from the desktop, and use the default folder name and path.
If Photoshop Lightroom autoplay displays, click Cancel when you are requested to Select the Language.
Copy the Adobe Photoshop Lightroom folder from the Photoshop Lightroom CD-ROM to the desktop.
Open the Adobe Photoshop Lightroom folder on the desktop.
Double-click the Adobe Photoshop Lightroom.msi file, and follow the on-screen instructions.
7.Re-create thePhotoshopLightroompreferences file.
Re-create the Photoshop Lightroom preferences file to eliminate problems that a damaged preferences file might cause:
Quit Photoshop Lightroom.
Rename the Lightroom Preferences.agprefs file (for example, to Lightroom Preferences.old) in the Users/[username]/AppData/Roaming/Adobe/Lightroom/Preferences folder.
Start Photoshop Lightroom. Photoshop Lightroom creates a new preferences file.
If the problem continues, the preferences file isn't the cause. To restore custom settings, delete the new preferences file and restore the original name of the previous preferences file.
8.Install and run Photoshop Lightroom while no other applications are running.
Some applications may interfere with installing or running Photoshop Lightroom. Virus protection programs are meant to stop viruses from installing on your computer. Before installing or starting Photoshop Lightroom, disable other applications, including virus protection programs and startup items (items that start automatically with Windows).
To disable startup items and non Microsoft services:
Quit all applications.
Choose Start, type msconfig in the Search text box, and press Enter.
Write down all unselected items under the Startup and Services tabs.
Click the General tab, and choose Selective Startup.
Click the Startup tab and select Disable All.
Click the Services tab and select Hide All Microsoft Services.
Select Disable All then re-select FLEXnet Licensing Service. If you are unsure whether an item is essential, then leave it deselected (disabled).
Click Apply, and restart Windows for the changes to take effect.
Note: Upon restart, you'll be notified that the System Configuration utility has made changes to the way that Windows starts up. Click OK. When the System Configuration utility appears, click Cancel.
Right-click icons in the Notification Area and close or disable any startup items that are still active.
9. Install Photoshop Lightroom to a different hard disk after disabling startup items and installing from the hard disk.
Hard disk problems can prevent Photoshop Lightroom from installing correctly. By installing Photoshop Lightroom to a different physical hard disk, you can verify if the original hard disk is preventing installation. First, completely remove Photoshop Lightroom from the hard disk.
To install Photoshop Lightroom to a different hard disk after disabling startup items:
Follow the steps in task 8 above to disable startup items.
If Photoshop Lightroom autoplay displays, click Cancel when you are requested to Select the Language.
Copy the Adobe Photoshop Lightroom folder from the Photoshop Lightroom CD-ROM to the desktop.
Open the Adobe Photoshop Lightroom folder on the desktop.
Double-click the Adobe Photoshop Lightroom.msi file, and follow the on-screen instructions.
Click Change and select a different hard disk in the Change Current Destination Folder window. Click OK, and then follow the on-screen instructions.
Intermediate troubleshooting
If the tasks in the previous section don't solve the problem, try the following intermediate troubleshooting tasks.
10. Install and run Photoshop Lightroom in a new user account.
Create a new user account that has the same permissions as the account that you use when the problem occurs. If the problem doesn't recur, the original user account may be damaged. For instructions on creating a new user account, see To add a new user to the computer in Windows Help or contact your system administrator.
11. Optimize handling of temporary files by Windows Vista.
Windows and applications store working data in temporary (.tmp) files that they create on the hard disk. Excessive or outdated temporary files can interfere with performance of Windows or applications.
Delete temporary files by using the Disk Cleanup utility included with Windows or by using the following instructions. Make sure that at least 1 GB of free space is available on the hard disk to which temporary files are written. To start Disk Cleanup, choose Start > All Programs > Accessories > System Tools > Disk Cleanup. For information about Disk Cleanup, see Windows Help.
To manually delete temporary files:
Note: Windows deletes temporary files when Windows and applications close normally. However, when Windows or an application crashes, temporary files can accumulate on the hard disk. Windows may prevent you from deleting some temporary files as they may be in use. Delete as many temporary files as you possibly can, without deleting the files that are in use.
Quit all applications.
Choose Start and type %tmp% in the Search text box and press Enter.
Delete the contents of this folder.
Note the drive letter where this directory is located.
To ensure that at least 1 GB of free space is available on the hard disk to which temporary files are written:
Choose Start > My Computer.
Select the drive noted in step 4. Right click and select Properties.
Confirm the drive has at least 1 GB of free space.
12. Repair and defragment hard disks.
System errors can occur if hard disks contain damaged sectors or fragmented files. Repair and defragment hard disks, either by using the Error-checking tool and Disk Defragmenter utility included with Windows or by using a third-party disk utility. You should run such utilities on each hard disk or partition. More information about the Error-checking tool and Disk Defragmenter appears below; for more information about a third-party disk utility, refer to the documentation for the utility.
The Error-checking tool repairs bad sectors, lost allocation units and file fragments, cross-linked files, and invalid file names. To access the Error-checking tool, choose Start > Computer, right-click the desired hard disk, and choose Properties from the menu. In the Local Disk Properties dialog box, click the Tools tab, and then click Check Now in the Error-checking area.
Note: To prevent Disk Defragmenter from moving files to bad sectors of a disk, run the Error-checking tool before running Disk Defragmenter.
Disk Defragmenter rearranges the files and free space on your computer so that files are stored in contiguous units and free space is consolidated in one contiguous block. To access the Disk Defragmenter utility, choose Start > All Programs > Accessories > System Tools > Disk Defragmenter.
13. Scan the system for viruses.
Use current anti-virus software to check the system for viruses. Virus infections can damage software and cause system errors. For more information, see the documentation for the anti-virus software.
14. Try to install Photoshop Lightroomon a different computer.
Try to install Photoshop Lightroom on a different computer to determine if the problem is unique to your computer. If the problem is unique to your computer, contact the computer manufacturer; if the problem occurs on multiple computers, contact Adobe Technical Support.
Advanced Troubleshooting
If the tasks in the previous section don't resolve the problem, you may be able to resolve the problem by reinstalling Windows Vista and Photoshop Lightroom, reformatting your hard disk and reinstalling Windows Vista and Photoshop Lightroom, or by determining if hardware is conflicting with Photoshop Lightroom.
Disclaimer: Adobe doesn't support hardware and provides these procedures as a courtesy only. For further assistance, contact the hardware manufacturer or an authorized reseller. If you troubleshoot hardware problems yourself, you may void the warranty for your computer.
Note: Before you remove or rearrange hardware, turn off and disconnect power to the computer and any peripheral devices.
15. Log in using the built-in Administrator account.
The built-in Administrator account has a higher access level to the system than a normal local administrator account. By default the built-in Administrator account is disabled. For information about enabling and logging in to the built-in Administrator account, contact your system administrator. You can also refer to this support document on the Microsoft support website: http://support.microsoft.com/kb/926183/en-us?spid=11737&sid=73.
16. Reformat the hard disk, and reinstall only Windows Vista and Photoshop Lightroom.
Reformat the hard disk, and then install only Windows Vista and Photoshop Lightroom from the original installation media. Reformatting a disk erases all files it contains, so be sure to back up all personal files first. Also make sure that you have all application and system disks.
For instructions on performing a clean installation of Windows Vista, see document 918884, "How to install Windows Vista" on the Microsoft website at http://support.microsoft.com.
Note: Don't install additional software or hardware until you're sure that the problem is resolved. Don't back up the hard disk and restore Windows and Photoshop Lightroom instead of reinstalling them. If the problem is caused by an application or Windows, and either one is restored instead of reinstalled, the problem may recur.
After you reformat the hard disk and reinstall Windows and Photoshop Lightroom, try to re-create the problem:
If the problem no longer occurs, then install other applications one at a time and try to re-create the problem after each installation. If the problem occurs after an installation, then the recently installed application may be the cause.
If the problem occurs when only Windows and Photoshop Lightroom are installed, then the cause may be hardware-related, and you should contact the hardware manufacturer or an authorized reseller for assistance.
17. Check for problems with RAM modules.
Ensure that the RAM modules are installed properly and are not the cause of your problem. Do one or both of the following:
Change the order of the installed modules.
Remove all but the minimum number of modules needed to run Windows and [product], and test to see if the problem persists. If it does, replace the modules you removed and remove the others, testing again to see if the problem recurs. If it doesn't, then one or more of the removed modules are the cause. For assistance, contact the RAM manufacturer.

You've tried Help>Updates from within photoshop cs6?
Or this 8.3 updater
http://swupdl.adobe.com/updates/oobe/aam20/win/PhotoshopCameraRaw7-7.0/8.3.52/setup.zip
If that doesn't work, you can install camera raw 8.3 by following the directions on the following page
Adobe Camera Raw Help | Camera Raw/DNG Converter 8.4 on Mac OS 10.6, Windows XP, and Vista

ERROR: DW006: Apple Package failed to install successfully. ERROR: Third party payload installer Adobe Photoshop Lightroom 5.pkg failed with exit code: 1

Hi,
i have the following message when i tried to install LR 5.6
Exit Code: 7
Please see specific errors below for troubleshooting. For example, ERROR: DW006 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 2 error(s)
----------- Payload: Adobe Photoshop Lightroom 5 5.6.0.0 Adobe Photoshop Lightroom 5.pkg_5.6 -----------
ERROR: DW006: Apple Package failed to install successfully.
ERROR: Third party payload installer Adobe Photoshop Lightroom 5.pkg failed with exit code: 1
how can i solve this issue?
I am running on Mac with OSX 10.9.4
thanks in advance
Olivier

olebreth wrote:
how can i solve this issue?
A search of the site would probably be a good start:
https://forums.adobe.com/search.jspa?q=dw006

During installation of Adobe Photoshop Lightroom 4 the program is searching for msvr100.dll which is not available in windows 7 files. What to do?

During installation from DVD of Adobe Photoshop Lightroom 4 the program is searching for msvr100.dll which is not available in my Windows 7 files. What to do?

This provides those files Error "Unable to start correctly - 0Xc00007b"

I'm trying to buy CC Photoshop/Lightroom packages. In order to complete payment, I need to change the country from the default options (United States) to Brazil, But I'm not allowed to do it. I've already changed my origin country in my account informatio

I'm trying to buy CC Photoshop/Lightroom packages. In order to complete payment, I need to change the country from the default options (United States) to Brazil, But I'm not allowed to do it. I've already changed my origin country in my account information.How do I change the country in order to complete payment?

These are the two links I have
Change/Verify Account https://forums.adobe.com/thread/1465499 may help
-http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id. html
If the above doesn't help, you will have to contact Adobe (this is an open forum, not Adobe support)
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

Installation Photoshop Lightroom 5 Student/Teacher

Hallo Zusammen,
ich habe vor mir Adobe Photoshop Lightroom 5 in der Student and Teacher Version anzuschaffen.
Nachdem ich die Anforderungen für die Student and Teacher Version durchgelesen habe, bin ich darauf gestoßen, dass diese Version immer nur auf max. zwei Laptops installiert werden kann. Es wird immerwieder darauf hingewiesen, dass das Programm nur auf einem Gerät ausgeführt werden darf, gleichzeitig ist nicht zulässig.
Ich habe vor das Programm in der Student-Version auf jeden Fall auf zwei Laptops zu installieren, da ich einen Neueren nur Zuhause nutzen möchte und einen Älteren für unterwegs habe. Wäre es dann technisch durch z. B. eine Anmeldung im Programm garnicht möglich auf beiden Geräten das Programm gleichzeitig auszuführen oder schreibt das Adobe deshalb vor, weil man natürlich verhindern möchte, das zwei Nutzer über eine Lizens das Programm nutzen?
Da mein älterer Laptop wegen geringem Arbeitsspeicher ziemlich träge ist, kann ich mir schon vorstellen das Programm mal auf beiden Geräten gleichzeitig laufen zu lassen.
Macht es in dieser Thematik einen Unterschied ob ich die Student and Teacher oder die normale Version kaufe?
Danke für eure Antworten!
Thomas

Tooom wrote:
Nachdem ich die Anforderungen für die Student and Teacher Version durchgelesen habe, bin ich darauf gestoßen, dass diese Version immer nur auf max. zwei Laptops installiert werden kann. Es wird immerwieder darauf hingewiesen, dass das Programm nur auf einem Gerät ausgeführt werden darf, gleichzeitig ist nicht zulässig.
Das sind die Lizenzbestimmungen der Adobe-Programme.
Tooom wrote:
Ich habe vor das Programm in der Student-Version auf jeden Fall auf zwei Laptops zu installieren, da ich einen Neueren nur Zuhause nutzen möchte und einen Älteren für unterwegs habe. Wäre es dann technisch durch z. B. eine Anmeldung im Programm garnicht möglich auf beiden Geräten das Programm gleichzeitig auszuführen oder schreibt das Adobe deshalb vor, weil man natürlich verhindern möchte, das zwei Nutzer über eine Lizens das Programm nutzen?
Lightroom kannst du problemlos auf zwei Laptops installieren. Technisch sind bei Lightroom keine Vorkehrungen getroffen die eine gleichzeitige Nutzung unterbinden. Aber die gleichzeitige Nutzung ist schlicht und ergreifend illegal. Du akzeptierst bei der Installation die Lizenzbedingungen und die besagen ganz deutlich: Installation auf zwei Geräten, gleichzeitige Nutzung -> nein.
Tooom wrote:
Da mein älterer Laptop wegen geringem Arbeitsspeicher ziemlich träge ist, kann ich mir schon vorstellen das Programm mal auf beiden Geräten gleichzeitig laufen zu lassen.
Was soll das bringen? Dann muss du mit zwei Katalogen arbeiten oder ständig versuchen beide Kataloge zu synchronisieren.
Tooom wrote:
Macht es in dieser Thematik einen Unterschied ob ich die Student and Teacher oder die normale Version kaufe?
Nein.
Axel

Ordered Photoshop & Lightroom have 2 Lightroom downloads

I have just ordered and paid for Photoshop CS6 and Lightroom 4 but when I go to download I only see downloads for 2 Lightroom 4's and No Photoshop CS6. Perhaps I put in Lightroom 4 twice by mistake but I ordered and paid for CS6 and Lightroom 4. PLEASE HELP ME GET THIS STRAIGHT!!!

Hi boblink1941,
As per the order under your account , looks like its a mistake and two quantities of Adobe Lightroom 4 were ordered.
Please contact the support at http://helpx.adobe.com/contact.html?product=lightroom&topic=orders-refunds-and-exchanges to get the 1 quantity of the Adobe Lightroom refunded.
In the mean while you may place a new order for Adobe Photoshop CS6 as you wanted that to be included in the order, or you may also download the free trial of Adobe Photoshop CS6 from Adobe.com
^Ani

Réinstallation Photoshop & Lightroom après un crash de l'ordi

Bonjour,
Mon ordinateur a rendu l'âme, les logiciels Photoshop & Lightroom ont été supprimés sans que les numéros de séries puissent être désinstallés. Je possède tous mes numéros de séries mais je soupçonne que je vais avoir de la difficulté à réinstaller tout ça, Adobe pourrait croire que je tente d'utiliser le même logiciel sur deux ordinateurs. Quelqu'un peut-il me dire ce qu'il faut faire dans ce cas ? je dois réinstaller Photoshop CS3 avec les mises à jour CS4+CS5 + Ligthroom 2 & 3.

Ce forum est en anglais.
On peut utiliser LR et PS sur 2 ordis (laptop et desktop) mais pas en même-temps et par un seul utilisateur.
Pour Lightroom il n'y a pas de problème d'activation.
Pour CS5 si le numéro de série n'est pas desactivé, et il n'a pas été installé sur un 2eme ordi, il reste une activation valable.
Sinon il faut téléphoner Adobe et leur expliquer.

Photoshop Lightroom 4.3 installer problem extracting files

I am using Windows 7. I have downloaded Lightroom 4.3 trial (using Safari as IE refused). I click to run the download. It chooses folder "C:\Users\sarah.horsman\Desktop\Adobe\Photoshop Lightroom 4.3" by default. The bar gives 100% complete then pops up error message "A problem occurred while extracting files. Check available space on your computer and the write privileges on the destination folder. I have 125GB free on my hard drive and I have admin permissions and "full control" on the desktop security. I have tried downloading to "C:\Program Files (x86)\Adobe" instead but get the same error. Have tried several times now but just can't get Lightroom up and running. Grateful for any help. Thanks.

Just a followup. First of all, I forgot to mention that I am using x64 win 7.
Downloaded 4.3 with IE9. It reppoted the file as unsafe. Same result when running it. In my case, the install only goes to 1% berfore the "A problem occurred while extracting files. Check available space on your computer and the write privileges on the destination folder" message pops up. Tried the install without MSE running and still no luck.
I have never had such a problem with any previous version of Lightroom, going back to 1.x!

I purrchased Photoshop lightroom 5 student and teacher edition on June 11, 2014. Serial no is 1160-4002-3783-0960-3408-8179 and order no. AD003133459EDU. It was installed on my Mac Pro Book lap top. My computer was stolen from my locker at the universi

I purchased Photoshop Lightroom 5 student and teacher edition on June 11, 2014 and installed it on my Mac Book Pro Lap Top. My computer was recently stolen from my locker at the university. Can I reinstall this software on the new Mac Book Pro that I purchased?

This is a user-to-user forum that is primarily supported by other users such as yourself who have no affiliation with Adobe. It is never a good idea to post your serial number on a public forum. We don't have any access to Adobe records, and your serial number is now available for anyone to use. Bad choice. You can download the latest version of Lightroom 5 from the following website and use your serial number (hopefully) to activate it.
Product updates

Please help, I am trying to download Adobe Photoshop Lightroom 4 that I just purchased on Adobe

Please help me, I just purchased Adobe lightroom4 online and when i try to download it I get a message that says "operation could not be completed. (com.apple.installer.page controller error- 1.) couldnt open Adobe Photoshop Lightroom 4. pkg" I have no idea what to do here. Thanks!

Hi ,
We really apologize for all the inconvenience which has caused you.
Please check for the system requirements from the below link and see if your computer meet the minimum requirements to install Lightroom 4. As per my understanding, your computer has Core Duo processor. In order to install Lightroom it should be Core 2 Duo and above.
http://www.adobe.com/products/photoshop-lightroom/tech-specs.html
Also check the below link for the different types of Intel Processor for Macintosh.
http://support.apple.com/kb/HT3696
In the meanwhile if these steps doesnt resolve your issues you can contact Adobe support by following the link below:
http://helpx.adobe.com/contact/
Thanks
Mandhir

Lightroom Installation Failure

Hello,
I just signed up to the PhotoShop & Lightroom Cloud. Photoshop installed OK But Lightroom fails to instal. It give 2 errors:
ERROR: DW006: Apple Package failed to install successfully.
ERROR: Third party payload installer Adobe Photoshop Lightroom 5.pkg failed with exit code: 1
I am trying to instal on a Macbook Pro 2010 running OS-X 10.6.8 with 8 GB of RAM and 535 GB of free hard disk space. I have tried the installation process twice to no avail. Currently running version 4.4 of Lightroom without a hitch. Does anyone have a clue what's happening here?
Thanks very much.

Thank you. Unfortunately, the Adobe Application Manager was clearly unable
to tell me that. I would update the system to 10.7 but I am not interested
in updating to 10.8 and that seems to be all that is available to me. I have
not been able to find 10.7 or some version between 10.7 to 10.8.
Unfortunately, some other software which is very important to me will not
run with 10.8.
Now, the other problem I have run into is that Photoshop CC which I was able
to install under the Photography Subscription repeatedly asks for a serial
number which I was not sent nor can I find one. Can you help with this? I
found a location on the Adobe.com web site which is supposed to guide me to
the location of the serial number, but when it comes to the screen which
asks me how I ordered the software, when I click the option for Creative
Cloud I get a message which says ³Access Denied.²
Thanks again,

Lightroom Installation Failed on Windows 8.1

While installing Lightroom cc on my windows 8.1, I met this message. Photoshop and illustrator have been installed successfully.
Exit Code: 7 Please see specific errors below for troubleshooting. For example, ERROR: -------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 3 error(s) ----------- Payload: Adobe Photoshop Lightroom 5 5.7.1.0 Adobe_Lightroom_x64.msi_5.7.1 ----------- ERROR: 오류 1935.An error occurred during the installation of assembly component {6435B7C0-E0C8-3EA2-91AE-7640034EAFCE}. HRESULT: 0x80070002. ERROR: Install MSI payload failed with error: 1603 - 설치를 하는 동안 오류가 발생했습니다. MSI Error message: 오류 1935.An error occurred during the installation of assembly component {6435B7C0-E0C8-3EA2-91AE-7640034EAFCE}. HRESULT: 0x80070002. ERROR: Third party payload installer Adobe_Lightroom_x64.msi failed with exit code: 1603 -------------------------------------------------------------------------------------

Errors "Exit Code: 6," "Exit Code: 7"
Mylenium

I am trying to install a registered copy of Photoshop Lightroom that I never installed on my Apple iMac with software version 10.10. I get the message "Adobe Lightroom 1. Cannot be installed on this disk because a newer version of this software already

I am trying to install a registered copy of Photoshop Lightroom that I never installed on my Apple iMac with software version 10.10.
I get the message “Adobe Lightroom 1. Cannot be installed on this disk because a newer version of this software already exists on this disk”
If it is here – I cannot find it anywhere, and I don’t believe that I ever installed it.
I have ordered the upgrade to Lightroom 5.0 and figured that I should install Lightroom 1.0 first.
How can I solve this problem

Actually when LR 5 starts for the first time after it is installed it will have a dialog to Buy, Try or Enter a serial number. You select Enter a serial number and enter the LR 5 serial number first and then because it is an upgrade serial number it will ask for the serial number of a Previous version. You then enter the LR 1 serial number.

Photoshop + lightroom installation order

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