Photoshop not-so-extended?

I purchased and installed CS4 Production Premium, which is suposed to include Photoshop Extended.  However, there is nothing to indicate that the version of Photoshop that was installed is Extended.  I can't open 3ds files.  There's no 3D menu as I see in videos.  In the installer it says "Adobe Photoshop CS4".  Nothing about Extended.  I don't get it.
Anyone have any suggestions on the matter?
TIA, James

Did you ever run a trial of PS CS4 on the system? If so, and you let it time out, the program may have gotten locked into Standard. For that, one of the suggestions on resetting the licensing system may work (search for "licensing for this product has stopped working" on the support pages). Other than that - yes, try a call. You're entitled and while the phone support isn't glorious, it should at least be able to help you with that.
Mylenium

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