Photoshop not starting

Photoshop CC (or any other CC programs) not starting. The first time I had the CC login screen and after I put in my credentials it didn't start. Now it doesn't ask for the CC login any more either.
I have 3 labs with these computers and I need to fix them before the end of the week. Uninstalling all the apps and reinstalling would take too long. Any other ideas?

What have you done for basic trouble-shooting so far?
Photoshop: Basic Troubleshooting steps to fix most issues
What OS’ anyway?
If you uninstall you also want to clean.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

Similar Messages

  • After Successfull Installation of Photoshop Element 3.0 On Mac OS 10.6.8, Photoshop Elements does not start saying that personalization information is invalid or missing

    I have installed Photoshop Elements 3.0 from original disk on my MacBook Pro with Mac OS 10.6.8. The installation was successful. However, when I try to run Photoshop Elements, it does not start, with the message "Could not complete your request because of missing or invalid personalization information". I uninstalled Adobe Elements and deleted all Adobe files from both the System Library Preferences and from the User Library Preference. Then tried the installation again. The installation was successful, but the application fails to start with the same missing/invalid-personalization-information message.
    Please advise

    I am sorry Invalid Personalization but Photoshop Elements 3.0 requires a PowerPC processor or Rosetta installed in order to function.  You can find the system requirements at System requirements | Adobe Photoshop Elements.
    You may want to try following the steps listed at Mac OS X 10.6: If you need to install Rosetta to attempt to install Rosetta.  That may still not resolve your licensing issue however as the application was also designed for Mac OS 10.2.8 and 10.3.

  • Photoshop CS4 will not Start

    Hi, i'm usually quite responsible when it comes to making sure my system can coap with what i am asking of it, but i've ran into a problem that my computer just can't seem to get around, and means that photoshop cs4 will not start up.
    I've been making .PAT files from a few pattern sourcebooks i've recently brought. The first two went fine, but a japanese sourcebook contained 250 reasonably hi-res pattern images which i put through an automated action which set them all as patterns for me for the Pattern Overlay option in beldning options. When i did this i noticed my computer started to slow down near the end of the process, so i saved out the .PAT file from them, and quit photoshop to free up over 2.10GB worth of data. I have 4GB on a 32bit XP, but only 2 and a half-ish is seen by windows due to the hardware installed aswell. Of course i plan to chnage this to 64bit soon, but anyway, when photoshop now is told to start up, it reads everything normally, then gets to "Reading Preferences", and crashes with an error report, which watching my task manager, i belive to be linked to memory shortage from having to load the patterns up.
    I reset my preferences to see if it would set them all back to default and not read the added pattern files, but that made no difference. Any ideas?
    Thanks in advance!!

    I'd look into doing a couple of tests:
    1.) Move those PAT files elsewhere
    2.) Eliminate all programs and Processes, that are unnecessary. Task Manager>Processes will give you a list of all that load, and you can probably stop half of them with no ill effects. I'd use MSCONFIG, so you can go back and easily activate them later.
    3.) Reboot and see what happens.
    Note: John's suggestion on the Presets folder might address #1, but I'd also physically Move them. It sounds like you're running totally out of resources to run PS, so Textures, and such, might be an issue too.
    A question: how are your Scratch Disks setup and please tell us about your I/O sub-system, i.e. the internal HDD's, their size, free space, speed, controller type and how these internal HDD's are allocated. Especially tell us if you have any physical HDD's partitioned.
    Good luck,
    Hunt

  • Photoshop CS5 and CS6 does not start. Windows 7

    I am using Photoshop CS5 as well as CS6, 64-bit on Windows 7. Since the last few days, I noticed that Photoshop would take a very long time to start (earlier it used to start within few seconds). Today, I found that both the Photoshop versions do not start at all. Nothing happens when I click the short-cut on the Task Bar. Neither do they start through the Start Menu. Why does this happen and what is the solution?

    Have you tried using the task manager to see if Photoshop is hung and look at your windows reliability history to see if Photoshop CS5 an CS6 are crashing?

  • My Photoshop Elements does not start any more. It gives response "Photoshop elements cannot start or continue because of missing file(s). Please reinstall." How do I get the installing file again (I bought it via internet the first time december 2013?)

    My Photoshop Elements does not start any more. It gives response "Photoshop elements cannot start or continue because of missing file(s). Please reinstall." How do I get the installing file again (I bought it from Adobe via internet the first time december 2013?)

    Did you download the Basic/Free version?
    I also thought the Trial period was as long as you needed!?
    What is your Warranty and Return Policy?
    You get to use VueScan for as long as you want before you buy it, so we recommend you test it before you buy it to make sure it meets your needs.
    All sales are final and there are no refunds.
    Isn't this a bit harsh? Naah I actually prefer to solve problems, and if I offer refunds, people give up too easily. If I can't solve your problem after you send a few Problem Reports (see above), I'm happy to give a refund.
    http://www.hamrick.com/sup.html#q

  • Photoshop Elements does not start for the second time

    Hello,
    our customer has problem with PS Elements 12. He can start it for the first time and everything works fine. But when he closes the program and tries to start it again, it will not start. It doesnt even say anything. No error mesages or anything. He tried to instal a trial version of PS E 13 and it does the same thing.
    He's running Win 7 SP1 64 bit
    Any sugestions? Thank you.

    Hi,
    It has been known that the Welcome screen sometimes fails to close properly and prevents a second load.
    Most people have overcome the problem by creating a shortcut direct to the two main applications.
    Organizer: "C:\Program Files (x86)\Adobe\Elements 12 Organizer\PhotoshopElementsOrganizer.exe"
    Editor: "C:\Program Files (x86)\Adobe\Photoshop Elements 12\PhotoshopElementsEditor.exe"
    Brian

  • Photoshop Elements 12 not starting

    I recently bought a copy of Photoshop Elements 12, but it just won't start. Sometimes the splaschreen is loaded, but the editor won't launch.
    I'm running Windows 7.
    Can you please advise?

    Hi Brian,
    Thank you for the advice, I will keep that in mind.
    If I succeed, I will let you know.
    I am living in The Netherlands.
    Ineke
    Verstuurd vanaf mijn iPad
    Op 25 jun. 2014 om 19:29 heeft "Little_Pale_Face" <[email protected]> het volgende geschreven:
    I just bought Photoshop elements 12, installation was no problem, starting organizer is no problem, but editor will not start up. What do I do wrong ?
    created by Little_Pale_Face in Photoshop Elements - View the full discussion
    Hi,
    I meant create a new user account on your laptop. There are some settings that are stored on a per user basis so creating a new user may clear a setting.
    However, that may not help in your case - I have been trying to help someone else and got your two problems mixed up.
    The only reason that I had the editor fail before was resolved by running the disk cleanup and check tools.
    As you have returned the product, you could try installing the trial version. If you get it to work, then you may be able to buy a boxed version from Amazon or similar. I'm not sure where you are but the boxed version can often be on special offer from the big stores at a cheaper price.
    Brian
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  • Photoshop cc 64 bits does not start anymore

    Since yesterday my photoshop CC 64 bits does not start aymore with an error message like "the internal file signature is incorrect." (it is a translation I use the French version).
    My photoshop cc 32 bits works still fine.
    I have the version 14.1.1 of Photoshop that has been installed a few days ago automatically by Adobe Updater.
    Since that day I had not used Photoshop so I guess it is this update that has corrupted something.
    I am a new user of photoshop on a fresh new Windows 8 PC and I have not yet installed any additional plugin to it.

    That sounds like the installation has been corrupted on disk.
    Uninstalling the app, reinstalling, and re-updating is your best bet.

  • Photoshop does not start unless I reboot

    I have been having this problem since yesterday. Photoshop does not start after I use the computer for a while. I opened Windows Task manager to see if any processes start at all, even though the application does not start. Two processes (1) AdobeIPCBroker and (2) Photoshop.exe process start, but photoshop application does not open , not does it show up in the applications. What may be going wrong?
    Arun

    domike wrote:useradd someuser ; mkdir -p /home/someuser ; chown someuser:someuser /home/someuser
    Where did you get this idea?  This is the problem.
    Follow the wiki
    Also, you realize everything you are installing and doing only remains in memory.  Why are you installing all these packages?  Are you going to repeat this installation and user creation at every reboot?
    EDIT: something else is wrong too - but until you fix the above, it will be hard to know if it is a separate cause, or an indirect effect.  /run/user/0 should not be relevant, but /run/user/1000 should be used.  I suspect your method of starting X is logging out of the 'su'ed user and is dropping back to the root login that it is under.  You'll likely need to change tty's to log in as your user - on a normal system you could log out of the root session and back in as your user - but on the iso I think autologin for root is set on tty1.  Of course you could disable this too.
    Last edited by Trilby (2014-05-28 11:44:42)

  • Photoshop elements (photo editor) does not start

    Photoshop elements (photo editor) does not start after replacement of the mainboard of the computer.
    We uninstalled the software and reinstalled it but it still refuses to work.
    System is Windows7 64 bits

    I have the same problem, does no one from Adobe look at this forum? I have done the mentioned things and nothing works. I am trying to get a project done and this very frustrating. I too should have gone with a Mac

  • Photoshop Elements 7 does not start (after 3 years i used it)

    Yesterday, when i opened my Photoshop Elements 7 (I use it on my PC from 3 years), after the splash screen, an alert windows says to me that there is an error and suggested to restart PC or reinstall product. The program automatically closed itself.
    I'm not able to write the exact sentence of the alert, because now PE7 does not start at all. Not even the alert with the error message.
    I always used this product in this 3 years (from this PC), without problems.
    PE7 was preinstalled and pre-registered by the constructor of PC (Sony-Vaio). So, now i have not even the registration key to reinstall PE7.
    Furthermore, I tried to open Adobe Premiere Elements 7 (also, preinstalled and pre-registered, but never used), and after splash screen the program automatically close itself.
    What can I do??!?
    Thanks you all.

    No result by disconnecting from the network. Even if I restart PC.
    But.... I SOLVED the problem!!!!!
    The problem was "FLEXnet Licensing Service"
    Thanks to last tip, that leads to another failure... I remembered that 2 days ago I tried to optimize my PC by stopping some service with MSConfig. One of the disabled services was "FLEXnet Licensing Service".
    Searching in google, now i know that "Flexnet Licensing service is used by most Adobe products to prevent piracy".
    So, some Adobe products do not start, if Flexnet Licensing service is not running.
    Thank you very much for tips, and help in general... very helpful (to investigate the nature of the problem).

  • Photoshop 32bits does not start up anymore on Windows 7 64bits.

    This is the situation:
    We have 2 PCs that have been configured identically, with the exception of a scanner (canonScan 9950F) attached to the computer and the 32 bits twain scanner driver installed.
    Both PCs worked correctly, the one with the scanner attached started 32 bit PhotoShop when there was need to scan. But for some obscure reason, 32 bits Photoshop does not work anymore. I have tried disabling the twain driver (by moving it out of the plugins directory), restarting the machine, updating to the latest software, but despite this, Photoshop does not start anymore... no beep, no crash, no nothing.
    I deinstalled Photoshop, Reinstalled - same phenomena.
    At least the Event Viewer of Windows has something to tell, even if it is not quite understandable to me:
    System
    Provider
    [  Name]
    Application  Error
    EventID
    1000
    [  Qualifiers]
    0
    Level
    2
    Task
    100
    Keywords
    0x80000000000000
    TimeCreated
    [  SystemTime]
    2011-07-04T15:39:45.000000000Z
    EventRecordID
    8452
    Channel
    Application
    Computer
    pwlu0w977.paulwurth.agn
    Security
    EventData
    Photoshop.exe
    12.0.0.0
    4bbc56b6
    Photoshop.exe
    12.0.0.0
    4bbc56b6
    c0000006
    00e8beff
    12b4
    01cc3a608276fe50
    C:\Program Files  (x86)\Adobe\Adobe Photoshop CS5\Photoshop.exe
    C:\Program Files  (x86)\Adobe\Adobe Photoshop CS5\Photoshop.exe
    d70b772e-a653-11e0-b8c6-6431503f59b8
    May be someone out in the user community has a solution? Needless to say, that the second machine works fine!
    Lucien.

    The Photoshop executable really should be showing 12.0.4.0 as the executable version should have been updated by the updater.
    I'm sorry for the really basic question, but did you reboot after installing the 12.0.4 update?
    I do vaguely remember a few forum posts claiming the updater had only worked partially, though in my own case it updated all the files no problem.  Can you recall whether you changed anything under the Photoshop 32 bit installation area (e.g., did you move or remove any of  the Adobe plug-ins, for example)?
    If memory serves, the workaround for a "partial update" was to uninstall Photoshop, then reinstall 12.0.0, then update to 12.0.4.
    -Noel

  • Organiziser in Photoshop Elements 9 will not start in Windows 8.1. Inkompartibelt programs.  What to

    Hej!
    Organiziser in Photoshop Elements 9 will not start in Windows 8.1. Inkompartibelt programs.
    What to do?
    /yoel

    Ok, I had many problems with the installation, but after three attempts I've got it working. This might work with a previously failed installation - but there are other guides in the forum to get this position -thanks also to the many threads on the this - which pointed me in the right direction
    Previously I'd had issues with Error 1935, (on Shared Technologies), Blue screens due to clbudf.sys from Cyberlink Instant burn which blue screened (thread abort exception) this install as also iTunes. (I haven't installed this now...
    My scenario. Win 7 (clean) -> Win 8 -> Win 8.1
    After setting up the setting up the system.
    I ensured the following : (although begrudingly) so I could do a system restore if needed.
    -I disabled Anitvirus & Firewall
    -enabled Volume Shadow Copy Service
    I then ensured I had downloaded Adobe Application Manager 8.0 (read this may help) - I installed - but I did not run it as I believe it updates to Adobe CC Manager( from previous attempts)
    i also downloaded and installed the 32 bit versions of :
    C++2008 redistributable (32 bit)
    C++2008 SP1 redistributable (32 bit)
    I installed Premiere Elements (64 bit) - note I had previously installed Sony Vegas 10 Platinum, which downloaded and installed NET 3.5/Net 2.0 adding to windows features, which many have helped - not sure.
    I installed Photoshop Elements (32 bit)
    I started both apps and updated them to 12.1.
    Happy ... finally - hope this helps others - or at least helps adobe improve their installer, diagnose the issue for others.

  • What can I do when  in Photoshop Elements (version 11) the organizer does not start up??

    !@@

    Yes, thanks a lot. I understand now.
    I now am able to open the old catalog again!! I tried now several times with the new shortcut.
    Thank you very much indeed for ALL YOUR EFFORT and patients with me.
    You suggest now I should click on the repair button. When I do so, the catalog will be overwritten, or I can choose not to overwrite and than the catalog will be twice as big. So I decided not to click on the repair button. When I see afterwards that some functions do not work anymore, I allways can use the repair button. As far as I can see now nothing is lost.. )
    As far as I understood it is only possible to repair with a backup. Happily I made that allways, but I am afraid to use it, for the reason above.
    When I have more time to spare, I will look for all the foto's from the apps of my cellphone and delete them.
    Now I can finish my fotowork, what I had started before, and make Photoshop Elements again the main fotoprogram on my desktop.
    Thank you again! Trees
    Van: Little_Pale_Face 
    Verzonden: woensdag 1 april 2015 21:53
    Aan: Trees kaizer
    Onderwerp:  What can I do when  in Photoshop Elements (version 11) the organizer does not start up??
    What can I do when  in Photoshop Elements (version 11) the organizer does not start up??
    created by Little_Pale_Face <https://forums.adobe.com/people/Little_Pale_Face>  in Photoshop Elements - View the full discussion <https://forums.adobe.com/message/7396555#7396555>

  • I do not wish to use Photoshop Album Starter Edition 3.2

    How do I retrieve all of my photos and replace them back into "My Pictures"?

    Hey Anita,
    Adobe Photoshop Album Starter Edition is not a software that stores images but it rather stores their location in a catalog. So you can uninstall the application if you don't want to use it further and your images will remain in the locations they were already in.
    Cheers,
    Chhaya

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