Photoshop not visible through Creative Cloud?

I have a previous version of Photoshop C6 and bought a creative Cloud account to access current C6 content/updates. I do not see any other C6 installed on my Mac Mavericks 10.9.4 through Creative Cloud other then the previous installed C6! Am I simply duplicating the software? The reason I have purchased Creative Cloud subscription is to access new content also I have few issues with HDR toning and ruler for example which I can not rectify on my original version. What am I doing wrong with the Creative Cloud or worth just cancelling subscription? Your assistance will be appreciated?

Have you checked for program updates from within CS6, or checked the manual update page?
All updates start here and select product, read to see if you need to install updates in number order, or if the updates are cumulative for the individual product http://www.adobe.com/downloads/updates/

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Having trouble installing photoshop or lightroom through creative cloud installer

My correct password is not being accepted by creative cloud install and not letting me download photoshop or lightroom free trial. Please can anyone help?

Was meant to read creative cloud installer not install

Photoshop not updating on creative cloud, and cannot find textures

hey I need help im trying to update photoshop on creative cloud on my alienware computer windows 8
it will not update it keeps saying retry or contact support I have tried a few times but it will not update
support cannot help with my enquire
also I cannot find textures and patterns in photoshop

What version of Photoshop and which update is failing? Update can be downloaded and installed manually some times. Whet error messages are you getting.
Photoshop: Basic Troubleshooting steps to fix most issues
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All Adobe CC 2014 Updates: The Direct Download Links for Windows | ProDesignTools
All the Adobe CC Updates: The Direct Download Links for Windows | ProDesignTools

CS6 will not update through Creative Cloud Desktop

Im having trouble getting any of my CS6 apps to update through the Creative Cloud desktop app. The CC apps seem to have installed correctly and to open without a problem, but the updates for CS6 just wont even download. I just get an "update failed" on each app. I'm running an iMac. I've looked around at other threads but couldn't find anything specific to this. I did follow the instructions for the OOBE file but that didnt seem to help either. Any help would be appreicated.

Anirudh-
Thank you for the feeback but that didnt seem to help either, I tried with a couple of the CS6 apps and I get this in the error log:
Extension Manager 6.0.5 Update
Installation failed. Error Code: U44M1P7
...it seems that its the extension manager that is the issue. Is there something specific i need to do to get that particular app to install correctly?

CS6 apps not updating through creative cloud app

Notifed that I have bug fixes available for my CS 6 applications, the fixes fail to install, even though they look like they downloaded ok. Console messages not that clear about problem Mac OSX 10.8.5.
Steve

Here are a bunch of error messages. This is with the Photoshop CS 6 update. I don't have any idea why it is failing to find files to update/patch. I don't know if the error is with the Extension manager. I tried updating that to the latest but that update fails as well.
12/10/13 14:09:10:764 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/ru.lproj/MainMenu.nib")(Seq 18)
12/10/13 14:09:10:765 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/no.lproj/MainMenu.nib")(Seq 20)
12/10/13 14:09:10:765 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/zh_CN.lproj/InfoPlist.strings")(Seq 22)
12/10/13 14:09:17:163 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/ru.lproj/InfoPlist.strings")(Seq 29)
12/10/13 14:09:17:163 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/cs.lproj/MainMenu.nib")(Seq 30)
12/10/13 14:09:17:164 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/cs.lproj/InfoPlist.strings")(Seq 32)
12/10/13 14:09:17:164 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/hu.lproj/MainMenu.nib")(Seq 33)
12/10/13 14:09:17:164 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/tr.lproj/InfoPlist.strings")(Seq 35)
12/10/13 14:09:17:235 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/sv.lproj/InfoPlist.strings")(Seq 38)
12/10/13 14:09:17:633 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/ko.lproj/MainMenu.nib")(Seq 41)
12/10/13 14:09:17:783 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/zh_TW.lproj/Localizable.strings")(Seq 45)
12/10/13 14:09:17:795 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/zh_CN.lproj/Localizable.strings")(Seq 49)
12/10/13 14:09:17:795 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/zh_CN.lproj/MainMenu.nib")(Seq 51)
12/10/13 14:09:17:807 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/uk_UA.lproj/InfoPlist.strings")(Seq 54)
12/10/13 14:09:17:807 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/fi.lproj/MainMenu.nib")(Seq 55)
12/10/13 14:09:17:900 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/fi.lproj/InfoPlist.strings")(Seq 59)
12/10/13 14:09:17:969 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/uk_UA.lproj/MainMenu.nib")(Seq 62)
12/10/13 14:09:18:358 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/zh_TW.lproj/InfoPlist.strings")(Seq 80)
12/10/13 14:09:18:359 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/zh_TW.lproj/MainMenu.nib")(Seq 81)
12/10/13 14:09:18:359 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/tr.lproj/MainMenu.nib")(Seq 83)
12/10/13 14:09:18:445 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/da.lproj/InfoPlist.strings")(Seq 87)
12/10/13 14:09:18:479 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/pl.lproj/InfoPlist.strings")(Seq 90)
12/10/13 14:09:18:491 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/ko.lproj/InfoPlist.strings")(Seq 93)
12/10/13 14:09:18:491 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/sv.lproj/MainMenu.nib")(Seq 95)
12/10/13 14:09:18:492 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/pt.lproj/MainMenu.nib")(Seq 97)
12/10/13 14:09:18:503 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/ko.lproj/Localizable.strings")(Seq 101)
12/10/13 14:09:18:541 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/hu.lproj/InfoPlist.strings")(Seq 106)
12/10/13 14:09:19:609 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/da.lproj/MainMenu.nib")(Seq 113)
12/10/13 14:09:24:278 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/pt.lproj/InfoPlist.strings")(Seq 123)
12/10/13 14:09:24:291 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/no.lproj/InfoPlist.strings")(Seq 126)
12/10/13 14:09:24:345 | [ERROR] | | OOBE | DE | | | | 10658 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/pl.lproj/MainMenu.nib")(Seq 134)
12/10/13 14:09:29:156 | [ERROR] | | OOBE | DE | | | | 12822 | DF019: Unable to find the file to patch. Re-install the product & then apply the patch again. (Unable to locate file to patch at "/Applications/Adobe Extension Manager CS6/Adobe Extension Manager CS6.app/Contents/Resources/pl.lproj/MainMenu.nib")(Seq 13)
12/10/13 14:09:35:718 | [WARN] | | OOBE | DE | | | | 9192 | DW050: The following payload errors were found during install:
12/10/13 14:09:37:498 | [INFO] | | OOBE | DE | | | | 9192 | - 0 fatal error(s), 32 error(s)

How To Uninstall Photoshop CC (2014) from Creative Cloud (not listed in Program and Features)

My membership for Creative Cloud has expired and I want to uninstall Photoshop CC 2014 from my system.
The ONLY Adobe application listed under 'Program and Features' (Windows 8.1) is the Adobe Creative Cloud, however when I uninstall that all the Adobe Photoshop and Bridge system files remain. When double clicking on photoshop.exe (C:\Program Files\Adobe\Adobe Photoshop CC (64 Bit)\photoshop.exe) I get the Creative Cloud 'Renew your Subscription' screen. After then rebooting and reinstalling the Creative Cloud Desktop, it shows that Photoshop CC, Photoshop CC (2014), and Bridge CC are installed and are all 'up to date'
I have searched everywhere on my system for photoshop uninstall files without success.
Please advise how to delete/uninstall all applications installed by Adobe Creative Cloud when the applications are not listed in the Control Panel 'Programs and Features'

Thank you for the link. I don't want to sound rude, but I said the programs installed by Creative Cloud Desktop are NOT listed in Windows Control Panel's 'Programs and Features'. The link provided is useless.
The only Adobe software listed under 'Program and Features' ('Add or Remove Programs' for Windows XP users) is the Creative Cloud Desktop program itself and when uninstalling that, it does NOT uninstall Photoshop CC (2014) or Adobe Bridge CC. When selecting uninstall for Creative Cloud, no Change options are provided to remove Photoshop CC. Uninstalling Creative Cloud Desktop leaves all Photoshop and Bridge system files intact.
Again, I want to uninstall Photoshop CC that was installed by Creative Cloud Desktop and is NOT listed under Program and Features.

Can not download Dreamweaver CC 2014 through Creative Cloud, takes me through Signed Out

Hello,
I can not able to download Dreamweaver CC through "Creative Cloud", it is always saying "You have been signed out" , how to resolve this error? Even if I was trying to signed in through different email address , but no luck
Please feel free to share any suggestions, really appreciated.
Regards,
Priyansh

Try using a different browser. Or disable Ad blocking and other browser add-ons.
Nancy O.

I have downloaded creative cloud but I do not have the creative cloud icon on my computer?

I have a membership to Adobe and have access to all the CC programs through the Icon "Adobe Application Manager". But I do not have a Creative Cloud icon in my applications? I also cannot sync fonts from Typekit as it says "Desktop font sync is not available on this operating system or device". When I click on the "learn more" it says the program only runs on "OS X 10.7 and higher", even though my computer is up to date. I can access all my creative cloud programs, Photoshop / Illustrator / Indesign etc... Which confuses me as to why it is saying I cannot sync fonts as Typekit/Creative Cloud will not operate on any systerm lower then OS X 10.7..
Ahg, confused. Help!

Mac Spinning Wheel https://forums.adobe.com/message/5470608
-Similar in Windows https://forums.adobe.com/message/5853430

How do I buy photoshop for mac without creative cloud?

I get it - Adobe wants me to subscribe to a monthly or annual plan for their creative cloud. I don't want that, though. I usually work offline. All I want to do is install Photoshop (CS5 would be fine) on my MacBook Pro.
I'm not finding anywhere on Adobe's site where I can buy Photoshop outside of their Creative Cloud subscription plans. Can someone help?

gener7 wrote:
You can buy the permanent license Photoshop CS6 from Adobe.
Creative Suite 6 Select Photoshop CS6 or CS6 Extended and click on "Buy".
Correct. When you click on Buy, you'll be presented with the options you want, including Full or Upgrade version:

I'm trying to download Photoshop CC with the creative cloud app. When I click on updates it just spins and spins, nothing happens. Help!

I'm trying to download Photoshop CC with the creative cloud app. When I click on updates it just spins and spins, nothing happens. Help!

Hello,
I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool. Sometimes - for whatever reasons - CC (together with the Apps) doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
I quote: ... helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
If necessary and for further questions and if "open" please use chat, I had the best experiences.
Hans-Günter

Hello, I would like to unsubscribe from: Creative Cloud single-app membership for Photoshop (one-year). Creative Cloud single-app membership for Illustrator (one-year). Creative Cloud single-app membership for InDesign (one-year). On September 20, I bough

Hello, I would like to unsubscribe from: Creative Cloud single-app membership for Photoshop (one-year). Creative Cloud single-app membership for Illustrator (one-year). Creative Cloud single-app membership for InDesign (one-year). On September 20, I bought a subscription to Creative Cloud membership (one-year) and paid 1500 rubles, but the same day I removed the money for Creative Cloud single-app membership for Photoshop (one-year), Creative Cloud single-app membership for Illustrator (one-year). I am very upset that I'm paying twice for one and same products, please recoup my losses and unsubscribe me from an early subscription. And why if I change a subscription, the old does not automatically stop working? Wait For Your Reply!

Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

Why can't I download any programs through creative cloud?

I'm trying to download Dreamweaver fro a class and other programs but when I try to download them through creative cloud it's not responding. Creative cloud opens up but then there is a white blank screen and I'm unable to download anything. What do I need to do so creative cloud can start working again?

You can refer to the following knowledge base:-
Troubleshoot CCM Applet installation and download
Creative Cloud Desktop - running but no icon
http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
They have useful information. Hope it helps you.
Regards
Rajshree

Lightroom is not installed but Creative Cloud thinks it is!

I have completely uninstalled the entire Creative Cloud set of products including Lightroom 4.3 and Lightroom 5 (both 64-bit). The icons changed to generic icons, indicating that the application link was broken, due to the fact that the product was no longer installed.
When I go to Adobe's CC website to try and download Lightroom 5 after signing in, my web browser asks which application I want to use to open the download link. I choose the Creative Cloud application but nothing updates in CC Desktop. I am on Windows 7 64-bit SP1.
I do not know why Creative Cloud Desktop still thinks those apps are installed and does not give me the button to install it. Instead it shows "up-to-date".
Any help is greatly appreciated.
P.S. I also checked with the Adobe Cleaner Tool to make sure no CC apps were installed.

Lehestro (and anyone else having this problem on a Mac), I had this same problem tonight and solved it. I got a new hard drive for my Mac Pro today and did a clean install of Mavericks on it. When I installed Adobe Creative Cloud for the first time, it thought I alfeady had Lightroom installed and "Up to date" for some reason even though I hadn't installed anything but the Creative Cloud Desktop. It's possibly because it detected the application on my old hard drive, which I had mounted to transfer files to the new drive.
Anyway, I first tried installing the Lightroom trial application because I read that Cretive Cloud would update it to stop asking for a serial number. I installed the trial, then moved all of my relevant Lightroom settings over from the old hard drive to the new one so I could keep all my settings. I got most of these files from the various preferences files inside "~/Library/Preferences" (including all files and folders that start with "Adobe" as well as "com.Adobe" and "~/Library/Application Support/Adobe/Lightroom/". I believe that's where all the files I transferred were. And of course I copied my Lightroom catalog, backups, and previews files to my user folder as well (just do a Google search for "moving lightroom files to new computer" and you'll see what files to move). I used the same directory structure on my new hard drive so there would be minimal confusin when moving all my files over.
While that did keep all of my settings quite nicely (and I mean everything, including camera calebration defaults that I had changed and things like that), it still asked me for a serial number.
What eventually worked was simple. I dragged the "Adobe Photoshop Lightroom 5.app" icon out of my Applications folder and into the trash. I then logged out of Creative Cloud, shut down my computer, unmounted the old hard drive, rebooted, and logged back into CC. Once I did that, Lightroom wasn't listed in my installed apps anymore, and became available as a new download. I downloaded and installed it from CC, and voila! Now it launches without asking for a serial number, and it still kept all my settings that I dragged over from the old hard drive. The only thing I had to do was go to the Plugins Manager and re-install my Picasa and SmugMug plugins. When I did that, it still even still retained their settings and had all the images in the galleries I had built on and published via my old system.

Ich habe Photoshop CC über die Creative Cloud als Testperson installiert.

Beim öffnen bekomme ich immer folgende Fehlermeldung: "Konnte Photoshop nicht initialisieren, weil ein Programmfehler aufgetreten ist" Ich habe schon neu installiert, klappt auch nicht. Kann mir jemand helfen, möglichst auf deutsch?! Danke.

Vielen Dank, ich probiere es gleich mal aus.
Schöne Grüße vom Scharmützelsee.
Am 03.02.2015 um 09:44 schrieb hans-g. <[email protected]>:
Ich habe Photoshop CC über die Creative Cloud als Testperson installiert.
created by hans-g. <https://forums.adobe.com/people/hans-g.> in Photoshop General Discussion - View the full discussion <https://forums.adobe.com/message/7156634#7156634>
Hallo Burkhard,
1 Vielleicht musst Du deaktivieren/aktivieren, hier der Link: http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html <http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html>
2. Manchmal - das wissen wir in der Zwischenzeit - ist die zu löschende "opm.db Datei" der Übeltäter.
3. Du hast schon deinstalliert und neu zu installiert. Sei vorsichtig, denn mit PC-eigenen Werkzeugen gelingt das nicht. Manchmal - aus welchen Gründen auch immer, will CC auch bei mir nicht arbeiten. In diesem Fall musst Du das CC komplett löschen und neu installieren mit Hilfe des Adobe Creative Cloud Cleaner Tool. (das mit Bordmitteln zu versuchen reicht nicht!)
Ich zitiere: Mit dem Cleaner Tool für Adobe Creative Cloud (CC) können Installationsprobleme bei Adobe Creative Cloud- und Adobe Creative Suite (CS3-CS6)-Anwendungen behoben werden. Das Tool kann Installationsdaten von Prerelease-Installationen von Creative Cloud- und Creative Suite-Anwendungen bereinigen. Es entfernt keine Installationsdaten aus früheren Versionen von Adobe Creative Cloud- oder Creative Suite-Produkten.
Hier der Link: http://helpx.adobe.com/de/creative-suite/kb/cs5-cleaner-tool-installation-problems.html <http://helpx.adobe.com/de/creative-suite/kb/cs5-cleaner-tool-installation-problems.html>. Unbedingt die vorgeschriebenen Folge von Arbeitsschritten einhalten.
4. Falls weiterhin erforderlich und für weitere Fragen klicke dich bitte durch http://helpx.adobe.com/de/contact.html <http://helpx.adobe.com/de/contact.html>. Wenn „offen“ verwende bitte den Chat, ich jedenfalls hatte damit die besten Erfahrungen.
Hans-Günter
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CCP installed softwares not detected by Creative Cloud app

We've noticed this way back when Adobe Creative Cloud Packager was first launched but it's been getting annoying lately as our company has been hiring new staffs (like massively).
The repeating questions the tech support gets asked a lot is, why we haven't installed Photoshop or Illustrator or whatever software they need to use because the Creative Cloud App isn't able to detect them.
Some staff end up pressing 'install' again for every app, resulting in waste of bandwidth and time. We spend a lot of effort educating people but you can't cure stupidity.

Ashubijalwan1 please acknowledge you received my reply and you understand the problem.
Thank you, Bjossi13 for supporting this case. I do not see why Creative Cloud Desktop App will see Acrobat Pro, Flash Builder Premium and Edge Animate CC, but not the remaining softwares.
This create lots of confusion among users. I don't want to stereotype people but you shouldn't expect graphic designers to understand computer software quirks.

Photoshop not visible through Creative Cloud?

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