Photoshop not working

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Adobe is double billing me. Has been doing so since January. Is there anyone, an actual human being, that can help me.
Photoshop opens but then nothing.

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Similar Messages

'Edit in Photoshop' not working with RAW photos

I'm not sure when this started happening, but right now I can't open DNG or CR2 files (but JPEGs work fine) in photoshop either via the 'Edit in Photoshop' option, or the 'Merge to Panorama/HDR Pro in Photoshop' option. All it does is open the Photoshop application, but doesn't actually open the files I selected within Photoshop. I was able to add Photoshop CS5 in the 'Additional External Editor' section in the pref. pane which allowed me to open the RAW files in photoshop, but the Panorama and HDR Pro options still don't work. I tried reinstalling Photoshop, updated Camera Raw (and the rest of Adobe's products I have installed) to the latest version, reinstalling Lightroom 3.0, upgrading again back to 3.2, deleting the plist files in ~/Library/Preferences/ for both Lightroom and Photoshop, nothings worked. I'm running on a Mac so the registry hacks I've seen while googling aren't going to fix this issue. Has anyone else had this issue?
Thanks in advance,
Chris Lucas

Just came across this, which just worked for me (on a Mac):
http://kb2.adobe.com/cps/401/kb401629.html
Don't know why it took me so long to come across it, but I just successfully open a CR2 file in Photoshop CS5 from Lightroom 3.

Photoshop not working properly in Mavericks 10.9.1

So i have major issues in Photoshop since upgrading to Mavericks!! Ive seen this all over the internet, but didnt find a real definitive answer to the issue, so im just going to post my own delema in the hopes we can find a solution.
Since the "upgrade" to mavericks 10.9.1 my photoshop does not work well at all. Using my CS6 is a headache. All of my brushes "stick", that is, they fail to react to me if i want to, say, change a brush size, opacity, or even change a tool. This happens after about 3-4 minutes of masking, or painting in general. It even sticks when using the polygonal lasso tool. i'll have to click away from my project, say, to the layers palette, or off photoshop altogether, to re-stimulate the tool to react again. Strange. This slows down my workflow to a crashing hault. I like to use shortcuts to keep my work going and the sticking(as i am calling it)reverts me to go through a series of on-the-fly remedies in order to correct a problem that i never had to begin with, that is, until the lovely Mavericks update came out and was installed.
Additionally i had the other popular "white wall" photoshop problem, but after downloading a plug in that i saw in a similiar forum, it appears to have fixed that issue. Drop down menus would go blank, or white, creating a white-wall effect where you couldnt read any of the windows. The only solution was to auto save your work frequently, then shut down Photoshop and start over again. Thank god for that plug in. MAvericks you suck.
any one else having this problem? questions? comments? You godda be out there becaue ive literally read hundreds of issues like this.
Thank you for your time in reading this.
I use Photoshop cs6, with a BRAnD NEW imac late 2013 w/ 32G RAM, 256G flash storage. i use a Wacom intuos5 touch tablet, and notice a connection between these key elements:
Wacom tablet
Mavericks
Photoshop

I am having a different problem, using Mavericks (10.9.3) with Photoshop CS 5.1 and a Wacom Intuos 5 tablet (6.3.8-2).
I used to have the white menu problem, but lately I'll be working along and then suddenly my brush tool, say, will turn into the hand tool, but still shows the brush in the tools palette. If I click on another tool, no matter what, it continues to show the hand tool. I can't brush with it anymore, so it isn't just a display problem. I'm often in full screen mode, and if I hit the "f" key to return to standard screen mode, the normal grey background switches to blue, hitting it again switches it to black, and if I keep hitting the "f" it will continue to cycle through the colors.
I've tried quitting Photoshop and relaunching, and would still have the hand icon. In the past, I would restart the cpu; today, I walked away and when I returned (within 10 minutes, probably) it was acting normally again.
This scenario plays out sometimes once a week, sometimes multiple times. I can't find anything relating to this particular issue doing a google search. Any suggestions?

Photoshop not working properly after new installation

I have a brand new Dell desktop that runs windows 8. I installed the Adobe Creative Suite 5.5 Master Collection and got a message saying that there were errors during installation and some things might not work properly. I uninstalled and did it a second time. Same message.
I then spoke with an Adobe agent that helped me download a program to detect what the errors were. He said they were minor issues and shouldn't affect the programs. No help there.
I then spent hours today speaking with Dell on the phone and the rep took remote control of the computer and did a diagnostics check on the hardware. He said everything is fine. I asked him if it might be the video card needing an update so he ran an update. Same issues, no change.
We changed the compatability to windows 7 and still no change.
I then uninstalled the creative suite and tried installing it from the desktop. Still same problems.
These are the issues in photoshop:
1)When using certain tools (transform tool, crop tool) the images goes completely black.
2) The background switches at random- sometimes checkered, sometimes grey, and sometimes black.
3) Color saturation is incorrectly represented. It switches whenever it wants. For instance, when I zoom in and out it changes.
In Adobe Bridge some of the RAW images don't show in the program. Some I just can't open. Others open fine. Those images will open in Photoshop but not in Bridge.
So I have no idea what to do and this is becoming extremely frustrating. I should add I haven't had any problems with Lightroom and it works fine as far as I can tell.
What could be causing these issues? Could the install CD be damaged?

I turned off the GPU in Photoshop's preferences as you suggested and everything seems to work properly now in Photoshop. In Adobe bridge the files are also all showing now and there doesn't seem to be the same issue there either.
I also tried enabling the GPU and changing it to Basic and it continues to work, but when it is changed to advanced when enabled the problems arise again.
So it seems as though the problem is with the video card or its driver as you said. I am not 100% sure that the Dell rep updated the driver from AMD but I am pretty sure he did. I did go to the AMD website and ran a program to detect if the driver needs to be updated and it resulted in a message saying that the driver is up to date and current.
As you said this is just a temporary solution and I want to make sure I have a working GPU system. What do you think the problem is then? How would you suggest I proceed? Should I contact Dell and tell them the problem seems to be with the installed video card?

Edit in Photoshop not working

Edit in Photoshop seems to have stopped working for me, both Edit and Open as Smart Object do not work. Photoshop starts but the file never opens. I'm using Lightroom 5.5, Camera Raw 8.3 and Photoshop CS6. I can of course export to a PS doc and open that.

I think the reason for this "edit-Problem" lies in the fact that you don't use PS CS5.
LR 3 does not work seamlessly with earlier versions of PS - I have worked with LR 3 and CS3 and some things worked and some didn't.
Since I have upgraded to CS 5, all is well.
WW
PS: In case you wondered, I don't get a commission if you buy CS5.
Message was edited by: web-weaver

Photoshop not working as external editor

Hi,
A couple of weeks ago a weird problem has started ocurring. Photoshop stopped working as an external editor. When I click Edit in Photoshop, Photoshop opens and it seems like it's trying to open the image but then nothing happens. It only works when I export the image as a PSD and open it then.
I think I have managed to narrow it down a little because when I click the .dng file in Finder, Photoshop tries to open the file and comes back with an error message saying "Der Vorgang konnte nicht ausgeführt werden, weil das Dateiformatmodul die Datei nicht interpretieren kann" which roughly translates to that the file can't be interpreted. I think there may be something wrong with how Lightroom converts DNG files because I can open older files fine. Funnily enough I can even open some (really just a small percentage) of the current .dngs when I can't open others.
I tried reinstalling both Lightroom and Photoshop to no avail. It happens with both Photoshop CS6 and CC.
Anybody else had that problem before or knows how to fix it?
Many thanks,
Manu

EDIT: Have to correct myself - now I'm back to the stathe where PS starts up and won't import the DNG. When I use the "open in other application" command and let Lightroom create a TIFF first I can open the TIFF file in PS without any problem.
Hi,
I have ecountered the same problem a while ago. When selecting a shot to be opened in Photoshop (I run cc and LR 5.3 on a Mac), the program starts up and sometimes (not always) shows some loading activity, then keeps blank. Photoshop has no problems to open the same file when exported to the harddisk as TIFF. The problem stopped after I repaired access rights on my computer. Now PS does open the files, but (just occured today) my DNGs are opened without any adjustment I've done in Lightroom.
Cheers,
Torsten
Nachricht geändert durch compossible

Why do the latest versions of Indesign and Photoshop not work on my computer?

I own a Toshiba Satellite L675 and when I was using photoshop cs5 extended it worked fine. However I recently purchased Photoshop cs6 extended and after trying to install it i recieved an error:213:10. After that i tried downloading Indesign CS6 to see if anymore Adobe Products wouldnt work on my laptop either. It doesnt, so does anyone know why its not working?

This indicates that your file permissions have become compromised to the SLStore folder. Please review the steps listed in "Configuration error" CS5 - http://helpx.adobe.com/x-productkb/policy-pricing/configuration-error- cs5.html.

Photoshop not working since updated Aperture software

I have been using photoshop CS5 within Aperture for over a year now.
Unfortunately Photoshop has stopped working properly since I updated the Aperture software to the latest version.
I am trying to do some selective colouring but the brush tool is not working.
Thank you!

Fern1 wrote:
I have been using photoshop CS5 within Aperture for over a year now.
Unfortunately Photoshop has stopped working properly since I updated the Aperture software to the latest version.
If it is the Photoshop program not working, then resetting the preferences would be the first thing to try if you have already checked any tool options and layer settings that may be creating a problem.
Pressing the 'Option + Command + Shift' keys immediately after launching Photoshop will invoke the reset dialog before Photoshop loads it's UI. Use the options to reset as needed. Here is a link to the help file for more info:
http://help.adobe.com/en_US/photoshop/cs/using/WSfd1234e1c4b69f30ea53e41001031ab 64-74aaa.html
I am trying to do some selective colouring but the brush tool is not working.
Are you referring to Photoshop here or Aperture (both have brush capabilities)?
Note - there is currently a known issue with Aperture 3.2.3 that can cause issues with external editors and plug-ins:
http://support.apple.com/kb/TS4237
Hope that helps.

Photoshop not working since Mountain Lion upgrade

I have recently upgraded my Mac to Mountain Lion and now my Photoshop wont work. What do I need to do to get it to work (upgrade etc)? I'm not a techie as you can probably tell!

Were you running os x 10.6 before the upgrade?
Anyway photoshop cs2 won't work on mountain lion because cs2 is a PowerPC application
and mountain lion can only run intel applications natively like photoshop cs3-cc.
If you were using 10.6, then you were using rossetta, an application that allowed some powerpc programs to run on an intel mac and mountain lion doesn't have rossetta.
The current versions of photoshop available from adobe are photoshop cs6 and photoshop cc, but since cs2 is out
of the upgrade loop now, so you need to either buy the full version of photoshop cs6 or subscribe to photoshop cc.

"Edit in Photoshop" not working after 3.3 update...

It seems as though after updating to version 3.3, my "edit in photoshop" functionality has stopped working. When I choose this option, Photoshop will open, but Lightroom does not bring up a dialog for exporting the photo, nor do I see a progress bar in lightroom for exporting of the photo as I used to.
I can (and have) create a user preset for exporting to accomplish the same functionality, but has anyone else experienced this problem? is there a quick fix?

Sorry, I did not get it before that PS opens but no image.
Well, LR 3.3 and CS3 are not fully compatible indofar as CS3 cannot open a RAW image that has been rendered with the new ACR of LR3.
It was still possible under LR 3.2 - I've done it nuemerous times, but was told on this forum that this was only due to a "bug" that had been "fixed" in LR 3.3.
I now have CS5 but still have CS3 installed.
When I try to open a RAW image from LR 3.3 with CS3 all what happens is that LR renders a TIFF (my specification for Additional External Editor) but CS3 does not open.
So, maybe you have to bite the bullet and upgrade to CS5.
Or, export your Raw Image as a psd and then open it from CS3.
WW

Cp5 edit background in Photoshop not working

I'm trialling Cp5 and one of the key deciders is the Photoshop workflow.
On my usual workstation I have Cp4 and the standalone version of Photoshop CS3 extended and the CTRL-U background edit just works.
The workstation I'm trialling Cp5 on has the CS version of Photoshop CS5 extended but when it tries to open the background image it bombs with an error "Could not complete your request because an unknown or invalid JPEG marker type is found."
I have Fireworks CS5 on the same workstation and that also fails "Could not open the file. Unknown file type."
Any ideas?
I really need to be sure it works before recommending an upgrade.
Thank you.

Panic over!
You were panicking, right?
Solution: uninstall Cp5 and reinstall.

Lightroom edit in Photoshop not working

I have Lightroom 4 and 5. I also have Photoshop cs6 and CC. Iv tried all combonations beetween the four. Lightroom has the option of edit in photoshop available, but does not do anything when i click on it. If photoshop is not running, the comand launches photoshop, but thats it. the immage wont open, and when photoshop us running in the background nothing at all happenes. this issue started last week, but to the best of my knowladge nothing on the computer has changed since before that.

If configuring it as above didn't work, did you by chance, after doing the upgrade, remove an earlier adobe product? This often happens when people upgrade by installing CS5 and LR, then uninstall CS4, for example. You need to (easiest way) reinstall CS5 and LR should be able to see it.
There are other threads in the archive about it..
If, of course you haven't uninstalled anything, then there are other remedies in the archives as well (including a registry update method).
In any event, good luck!
Cheers!

Edit in photoshop not working from external drive

The command works fine on files stored on my internal drive, however, for files on my external photoshop just opens but the file does not appear. Lightroom 5 - any ideas? (On a mac)

Every camera model has to be profiled and programmed for specifically since the sensors are generally different as that is a key thing the manufacturers are working on to improve, so if your version of software is older than the camera then the software won't know how to deal with the raw data.
You haven't answered the question what versions of what software are you using? You can use Help / About Photoshop or Help / About Lightroom or Help / About Plug-ins / Camera Raw or About Plug-ins / Camera Raw depending on what version of what software you're trying to determine the version of.
The other thing to know is that Adobe doesn't update older versions of their software for newer cameras--they only update whatever the current selling version is at the time, so if you have, for example, PS-CS5 or Lightroom 4.x then those obsolete software versions would never be updated to handle cameras that were new to market, this year, since the current versions of software are LR 5.x, PS-CS6 and PS-CC..

Help. photoshop not working properly

i saw the video on how to add text into a photo and i tried to do it on my own all to no aveil because once i leave the t icon for text and place on the photo, the hand icon appears moving my whole photo. is this a malfunction? or am i doing something wrong?

Hi,
We sincerely apologize for the problem customers are facing while using a trackpad with Photoshop Elements 11 & 12 on Mac OSX 10.10 (Yosemite).
We have been actively working with Apple to resolve this problem as quickly as possible. We're hopeful this will get completely resolved in an upcoming update of Yosemite(MAC 10.10).
In the meanwhile, you have two options to work around this problem:
1. Option1: Use a mouse instead of the trackpad
2. Option2: Install a plug-in which should workaround the problem
Plug-in installation instructions:
1. Close Photoshop Elements
2. Download this zip file to a location you can easily find (e.g. your desktop)
3. Unzip the file, WhiteWindowWorkaround.plugin, and move it to the Plug-In folder:
• For Elements 12 – //Applications/Adobe Photoshop Elements 12/Support Files/Plug-Ins/
• For Elements 11 - //Applications/Adobe Photoshop Elements 11/Support Files/Plug-Ins/
You can verify the plug-in is installed by launching the Photoshop Elements Editor and choosing Help > System Info... Scroll to the bottom of the text in the dialog and look for the plug-in name "WhiteWindowWorkaround.plugin".
Note: This plugin is a temporary workaround and should be used until this issue is addressed in Mac OSX 10.10 (Yosemite). Please remove this plugin once the issue is officially resolved by Apple.
If you are using a stylus in conjunction with a trackpad, you might see issues with your trackpad. Workaround in this particular case is to use mouse instead of the trackpad.
Hope this helps!
Regards,
vaishali

Photoshop not working with Sharp 70" touchscreen?

I have a customer with a 70" Sharp touchscreen with the Sharp PC attachment. The touchscreen functions work perfectly for all other programs. But when they pull up Photoshop none of the touchscreen functions work to control Photoshop. I have contacted Sharp, who told me to contact the manufacturer of the PC (technovare), who told me to contact Adobe. So here I am looking for help. All drivers have been updated.
Thank you.

jeff004 wrote:
…(technovare), who told me to contact Adobe. So here I am looking for help. All drivers have been updated…
The problem is that you are NOT addressing Adobe here in the user forum.

Navigator in Photoshop Not Working!

Hi guys, my question is about my Navigator feature in Photoshop. I use this feature all the time but yesterday it stopped working, saying my workspace had too many panels open to show Navigator, which was not true as all I really use is Layers, History, Character, and maybe a couple others at any given time. I have tried everything, closing all my panels, searching Photoshop Preferences, and am finding no information regarding this problem. When I try to select Navigator from the Window panel, absolutely nothing happens. Please help!

Which version of photoshop and operating system are you using?
Did you try Window>Workspace>Essentials (Default) and then see if the Navigator panel works?
How many of the extension panels do you have in your workspace?
Could you post a screenshot of photoshop?

Photoshop not working

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