Photoshop Online Help Opens on it's own and will not close.

While using the Layer style editing window in Photoshop CS6,
Photoshop Online Help opens randomly when I click inside the layer blending box. If I have clicked the box more than once the help will open in multiple windows (sometimes over 10 windows). Then an error message pops up and when I click "ok" it doesn't close. I can't work in photoshop again unless I force the program closed with the task manager and then I lose any unsaved work. I'm not sure which error it is because I forced the window closed before writting this message and since it happens randomly I can't make it happen again in order to find out which error it is. Has anyone else had this issue? If so, is there an update that I can install that fixes the help page error?

You are not the first to report this problem, but to the best of my knowledge Adobe has never figured out what causes it.
The gravity of "never" in that context is increased by the fact that people have been seeing this problem on and off I think as far back as Photoshop CS or possibly earlier.
Yes, really.
Nor has anyone discovered a solid workaround, though the advice to generally ensure everything is up-to-date is always good.
I had this same problem for a time on and off with Photoshop CS5, specifically when manipulating layer styles, and it immediately ceased when I updated my display driver - so from my perspective it seems to be brought about by latent memory corruption caused by another factor elsewhere, and Photoshop happens to respond to that corruption by popping-open Help.
My first suggestion is to go to the web site of the maker of your video card and download and install a fresh display driver.
If it is an ATI video card, I STRONGLY recommend upgrading to their Catalyst 13.3 beta 3 driver, as the currently released version is known to cause problems with Photoshop.
-Noel

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Photoshop Online Help Opens on it's own and will not close.

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