Photoshop Organizer 12: Backup hangs

Question

The process to make a first time complete backup hangs.
It works up the step where i  can choose complete or incremental backup.
Have selected 'complete backup' . After that i get window that tells me that the Media size will be calculated.
But there is no Progress. Started this even over night. No Progress till next morning. IT stops at 2%.
Actually my catlog contains 14505 Pictures. Is this to much ?
If not what can be the reason for this.... ?
Thanks for Support
Volker

Answer 1

I identified the problem as to why PSE 12 Organizer was freezing during backup procedures.  The problem of freezing during backup calculation of the file size is caused by the existence of *.MOV file types.  Both my Nikon camera and my Kodak digital cameras save video recordings in *.MOV file formats.  This is likely a rare case, as only users who have Kodak or Nikon Cameras would be affected.
I had to select, filter, all files with *.MOV formats and delete them from my catalog.  After the catalog was backed up successfully on my hard drive, same drive, different folder, I had to drag and drop the videos to get them back into the catalog.  All tags and locations and people were lost.  I could not search them and import from folder.  So the catalog is backed up successfully.  This is likely a rare case, as only users who have Kodak or Nikon Cameras would be affected.
Case Solved.
Elements 12 backup failPhotoshop ElementsProblem with backing up catalog in Elements Organizer 12 - help please@