PhotoShop Organizer Freezes when "Getting Photos" finishes
The Organizer opens and another window opens titled “Files Ready for Import”.
With or without the box checked the only thing to do is click OK.
That starts a window titled “Getting Photos”. If there are Photos to load the progress bar fills and apparently the photos are added to the organizer but the window locks up and even the stop button does nothing. The Task Manger must be used to kill the Organizer process. This tries to run even when no new photos are available. I can not get into the Organizer to disable the "Watch Folders".
I have tried to uninstall and re-install the Photoshop Application but it made no difference.
Please see the attachment for further details and the Adobe response... or lack thereof.
Does anyone know a way to Disable the Watch function?
I would rather add the required folders/photos to the catalog manually when needed than fight this.
The screen shot from your original post was missing -- I should have asked about that before assuming the problem was really watched folders. I bet the window you're seeing looks like this:
This comes not from the Watch Folders feature but from the Adobe Photo Downloader, which downloads photos from cameras and scanners.
Apparently what's happened is that PSE terminated after the APD downloaded some photos but before they got imported into the catalog. Now every time you start PSE, it first tries to import those photos, which is crashing PSE for some reason before the photos get fully imported.
To break this cycle, delete the contents of the following folder:
Vista: C:\ProgramData\Adobe\Photoshop Elements\5.0\APDLogs
XP: C:\Documents and Settings\All Users\Application Data\Adobe\Photoshop Elements\5.0\APDLogs
(I'm not positive about the XP folder -- I'm translating from the location on my Vista machine.) I bet there's a .xml file in that folder that contains the list of files that PSE is trying to import.
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panic(cpu 0 caller 0xffffff80002c473a): Kernel trap at 0xffffff7f819d9e67, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x000000000a157000, CR3: 0x000000017f555000, CR4: 0x0000000000000660
RAX: 0xffffff80242c3d00, RBX: 0xffffff802a41d200, RCX: 0xffffff80242c3d00, RDX: 0x0000000000617577
RSP: 0xffffff80e7c6bb58, RBP: 0xffffff80e7c6bb80, RSI: 0x0000000000000000, RDI: 0xffffff8012614000
R8: 0x7c1e500000000001, R9: 0x00000000bb7c364d, R10: 0xfffffe800768aa68, R11: 0x00000000000626d9
R12: 0x0000000000000028, R13: 0xffffff80242c3d00, R14: 0xffffff8018060880, R15: 0xffffff80242c3d00
RFL: 0x0000000000010246, RIP: 0xffffff7f819d9e67, CS: 0x0000000000000008, SS: 0x0000000000000000
CR2: 0x000000000a157000, Error code: 0x0000000000000000, Faulting CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff80e7c6b800 : 0xffffff8000220792
0xffffff80e7c6b880 : 0xffffff80002c473a
0xffffff80e7c6ba30 : 0xffffff80002da0cd
0xffffff80e7c6ba50 : 0xffffff7f819d9e67
0xffffff80e7c6bb80 : 0xffffff7f819da779
0xffffff80e7c6bbd0 : 0xffffff800063abcb
0xffffff80e7c6bc10 : 0xffffff7f819dae2d
0xffffff80e7c6bc40 : 0xffffff800065609b
0xffffff80e7c6bd80 : 0xffffff80002a3f08
0xffffff80e7c6be80 : 0xffffff8000223096
0xffffff80e7c6beb0 : 0xffffff80002148a9
0xffffff80e7c6bf10 : 0xffffff800021bbd8
0xffffff80e7c6bf70 : 0xffffff80002aef20
0xffffff80e7c6bfb0 : 0xffffff80002daa33
Kernel Extensions in backtrace:
com.apple.driver.AudioAUUC(1.59)[8F634EA0-B0A8-3577-918F-B27A8CF8C6CE]@0xffffff 7f819d8000->0xffffff7f819dcfff
dependency: com.apple.iokit.IOACPIFamily(1.4)[4A5A4624-7A52-3EA0-BB8D-5B265B086727]@0xfffff f7f812cd000
dependency: com.apple.iokit.IOPCIFamily(2.6.8)[F63D4ABE-42DA-33EF-BADD-3415B0CB0179]@0xffff ff7f80866000
dependency: com.apple.iokit.IOAudioFamily(1.8.6fc17)[0FAF6C3F-B92F-30EA-B97F-86A38119C67F]@ 0xffffff7f80eec000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.2)[2D2A4A31-EB4F-3730-BE3A-76C061685FC5]@0 xffffff7f808a0000
BSD process name corresponding to current thread: iTunes
Mac OS version:
11E53
Kernel version:
Darwin Kernel Version 11.4.0: Mon Apr 9 19:32:15 PDT 2012; root:xnu-1699.26.8~1/RELEASE_X86_64
Kernel UUID: XXXXXXXXXXXX
System model name: Macmini4,1 (Mac-F2208EC8)
System uptime in nanoseconds: 239987230897603
last loaded kext at 279002290275: com.apple.filesystems.smbfs 1.7.2 (addr 0xffffff7f807d5000, size 241664)
last unloaded kext at 250544845394: com.apple.driver.AppleMCP89RootPortPM 1.11 (addr 0xffffff7f81d93000, size 24576)
loaded kexts:
com.parallels.kext.prl_hid_hook 7.0 14920.689535
com.parallels.kext.prl_hypervisor 7.0 14920.689535
com.parallels.kext.prl_usb_connect 7.0 14920.689535
com.parallels.kext.prl_vnic 7.0 14920.689535
com.parallels.kext.prl_netbridge 7.0 14920.689535
com.logmein.driver.LogMeInSoundDriver 1.0.0
at.obdev.nke.LittleSnitch 2.4.0
com.apple.filesystems.smbfs 1.7.2
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleBluetoothMultitouch 70.12
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.59
com.apple.driver.ApplePlatformEnabler 2.0.5d2
com.apple.driver.AGPM 100.12.42
com.apple.driver.AppleHDA 2.2.0f3
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleMCCSControl 1.0.26
com.apple.GeForce 7.1.8
com.apple.driver.AppleMikeyDriver 2.2.0f3
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.5f11
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.2
com.apple.driver.AppleLPC 1.5.8
com.apple.driver.ACPI_SMC_PlatformPlugin 5.0.0d0
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.5f11
com.apple.driver.AppleIRController 312
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.iokit.SCSITaskUserClient 3.2.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCISerialATAPI 2.0.3
com.apple.iokit.IOAHCIBlockStorage 2.0.3
com.apple.driver.AppleEFINVRAM 1.5.0
com.apple.driver.AppleFWOHCI 4.8.9
com.apple.driver.AppleUSBHub 4.5.0
com.apple.driver.AppleSDXC 1.2.0
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleAHCIPort 2.3.0
com.apple.driver.AppleUSBEHCI 4.5.8
com.apple.iokit.AppleBCM5701Ethernet 3.1.2b2
com.apple.driver.AirPort.Brcm4331 530.4.20
com.apple.driver.AppleUSBOHCI 4.4.5
com.apple.driver.AppleHPET 1.6
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleSMBIOS 1.8
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.5
com.apple.driver.AppleIntelCPUPowerManagementClient 193.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.3
com.apple.driver.AppleIntelCPUPowerManagement 193.0.0
com.apple.driver.AppleBluetoothHIDKeyboard 160.7
com.apple.driver.AppleHIDKeyboard 160.7
com.apple.driver.AppleMultitouchDriver 231.4
com.apple.driver.IOBluetoothHIDDriver 4.0.5f11
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.2.0f3
com.apple.nvidia.nv50hal 7.1.8
com.apple.NVDAResman 7.1.8
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOFireWireIP 2.2.4
com.apple.driver.AppleHDAController 2.2.0f3
com.apple.iokit.IOHDAFamily 2.2.0f3
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOAudioFamily 1.8.6fc17
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.ApplePolicyControl 3.0.16
com.apple.driver.AppleGraphicsControl 3.0.16
com.apple.iokit.IONDRVSupport 2.3.2
com.apple.iokit.IOGraphicsFamily 2.3.2
com.apple.driver.AppleSMC 3.1.3d8
com.apple.driver.IOPlatformPluginLegacy 5.0.0d0
com.apple.driver.IOPlatformPluginFamily 5.1.0d17
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.2.0
com.apple.iokit.IOUSBMassStorageClass 3.0.1
com.apple.driver.AppleUSBBluetoothHCIController 4.0.5f11
com.apple.iokit.IOBluetoothFamily 4.0.5f11
com.apple.iokit.IOUSBHIDDriver 4.4.5
com.apple.driver.AppleUSBComposite 4.5.8
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.0
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.7
com.apple.iokit.IOCDStorageFamily 1.7
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.0
com.apple.iokit.IOFireWireFamily 4.4.5
com.apple.iokit.IOUSBUserClient 4.5.8
com.apple.driver.AppleEFIRuntime 1.5.0
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.driver.NVSMU 2.2.9
com.apple.iokit.IOEthernetAVBController 1.0.1b1
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOUSBFamily 4.5.8
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.5
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 331.6
com.apple.iokit.IOStorageFamily 1.7.1
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.6.8
com.apple.iokit.IOACPIFamily 1.4
I hope this could help.
Thank you!!!
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