Photoshop Organizer not working

After many attempts I now have Photoshop Elements 12 up and running, however the Elements Organizer function does not operate.  I have re-downloaded files from the website, uninstalled, re-installed, done a clean boot, etc. No success.  I run the program from the photoshop editor.exe file as the photoshop elements.exe file does not exist (Note: the program attempts load from this file via the desktop icon which is loaded from the installation).
I find the same occurs with Photoshop Premier Elements 12 as well. My system is a HP dv7 running windows 7.
Is the Organizer a separate program or can it be downloaded separately as it appears not to be included in either of the PhotshopElements_12_LS25 files downloaded from the website..
Also the upgrade 12.1 is not successful giving error no U44M1P2003, is a solution to this error available.
Your assistance is appreciated - Trakka

The Organizer preferences may have become corrupted, needing to be automatically re-built on a re-start.
Close Elements.
Click the Start Button and then your user name (in place of mine) and navigate to:
C: Users >> 99Jon >> AppData >> Roaming >> Adobe >> Elements Organizer >>10.0 >> Organizer
Delete the PSA file (with key symbol) and delete Status.dat
After deleting these two files re-start the program
AppData may be a hidden system file. See the link to reveal hidden files.
http://windows.microsoft.com/en-US/windows7/Show-hidden-files

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    srr0: 0x00000000 srr1: 0x00000000 vrsave: 0x00000000
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    r08: 0xf0080d28 r09: 0x00000000 r10: 0x0000003e r11: 0xa0922524
    r12: 0x95b512d4 r13: 0x10624dd3 r14: 0x95cdcb2c r15: 0xf0080c0c
    r16: 0xf0080c8c r17: 0xa093d4ac r18: 0xf0080d28 r19: 0xa09374f8
    r20: 0xa09384f8 r21: 0xf0080d0c r22: 0xa0937478 r23: 0xa09373f8
    r24: 0xa093d4ac r25: 0x00000000 r26: 0x00000000 r27: 0xa09295c8
    r28: 0xa0929300 r29: 0xa09295c8 r30: 0xf0080d28 r31: 0x95c8d4ac
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    0x95c8d3a8: /usr/lib/libSystem.B.dylib : _dispatch_workerthread + 116
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    r16: 0x00000000 r17: 0x00000000 r18: 0x00000000 r19: 0x00000000
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    r24: 0x000000e0 r25: 0x1646e6f6 r26: 0xa09294d0 r27: 0x00000040
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    0x84060670: No symbol
    0x84050574: No symbol
    0x8408de58: No symbol
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    r04: 0x00000000 r05: 0x000007d9 r06: 0x00500e30 r07: 0x00000014
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