Photoshop Photography Program paid but not work?

I have paid for PPP but only Lightroom works, Photoshop CC still says that I only have 30 trial ( now is 25 ).
What's the problem? Or can I cancel my plan?

I have LR5 trial and just signed for CC with PS/LR - CC app says LR is up to date but LR still wants a licence key. Cannot seem to download LR as CC downloader not working

Similar Messages

  • Photoshop Photography Program advertised, but not available in Hungary?

    After filling out the order form for Photoshop Photography Program the PS + LR boundle, after processing the payment the website gave an erroe message: Payment System Unavailable and offered me to try again, or place the order over the phone. I have spent about 2 hours total on the phone, mostly waiting and on hold calling a UK based number. Adding up the charge for the minutes calling UK from Hungary, the phone bill might be as much as a full PS license.
    I also spoke to a manager at the sales, I told him my story and he told me that they extended the special, so it did not end on the 2nd of December. The special will remain 'til the 8th of December. He transferred my call to another sales agent. She was helpful, but she couldn't process the payment either. She told me that I can not purchase this type of plan, because ungary is not registered. Whatever that means, it is mindblowing that they advertise the plan that not available from here. What a bunch of BS!
    I am wandering, if anyone has a little more info on this matter!
    Thanks, ZFoto

    What file(s) do you want to associate with Shockwave Player?
    SW player is a browser add-on, not a standalone player.
    You can test it at http://www.adobe.com/shockwave/welcome/

  • Adobe Photoshop CS3 Extended installed but not working

    Adobe Photoshop CS3 Extended was added to my computer when I bought it in Thailand.
    Now (I am no longer in Thailand) I want to use it but I can't seem to open/do anything.
    Even when asking for help with the 'Help' button it states that "There was an error in initializing the Adobe Help application. You may need to re-install the applicaiton and the Help componen".
    How do I do this? Or am I missing something?
    Thanks in advance for the help!
    Eline

    Haha... I like the honesty!
    I was in bad need for a computer and went to one of those fancy, big shopping malls recommended to me by a couple of friends. I didn't even know I had Adobe Photoshop until today. I am not sure I really got screwed or things just work differently. The computer is a little strange... (I can write in Thai สกร่ฟส กส่ฟกส า่ฟส ่ if I would like to) but so far it's ben okay.
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  • Program downloaded but not working

    My new downloaded version of Photoshop SC5 refuses to work.  I get a message saying that the program is incomplete or damaged.
    How do I solve this problem?
    JPP

    Problem solved.  The problem came from the downloading program Akamai.  I erased everything and did a new download via the alternate route which does not use Akamai.  The installation then went without a glitch and the program works pefectly.
    I did not have receive any error message during the first download and installation via Akamai.
    JPP

  • Subscription paid but not working

    I have paid for an Unlimited world subscription to make calls to Colombia and we have used it for a while. The other day it was disconnected and on the 16/05/2012 I paid for it again to reconnect, when on the internet it says the package is delivered and I have paid for it but I still cannot make calls from my phone. Can you please help, thank you

    I did all the stuff you guys mentioned, no go. Called Apple and did some basic stuff, one of them being Turn on Airplane mode then off. Fixed it for me. Here is the basic article from Apple. Great service from Apple again..
    http://support.apple.com/kb/TS3274
    Ralph

  • I have just subscribed to Photoshop Photography Program, Lightroom works but Photoshop CC doesn't, I don't think it has down loaded, can anyone help please?

    I have just subscribed to Photoshop Photography Program, Lightroom works but Photoshop CC doesn't, I don't think it has down loaded, can anyone help please?

    HI,
    What error are you getting?
    You are having issues with installing Photoshop or launching it?
    -Pragya

  • I had join the Photoshop Photography Program, but still can not use the photoshop cc, the photoshop just ask me the serial no, but i can't find my serial no.

    i had join the Photoshop Photography Program, but still can not use the photoshop cc, the photoshop just ask me the serial no, but i can't find my serial no.

    Hello,
    see >>> http://helpx.adobe.com/creative-cloud/help/install-apps.html  here >>> How many computers can I install on
    I quote: You may install software on up to two computers. These two computers can be Windows, Mac OS, or one each.
    If you install on a third computer, it will request you to de-activate on the other two computers. You can then reactivate one of the previous two computers, and use Creative Cloud apps on it.
    Good luck!
    Hans-Günter

  • Lightroom asks for Serial Code but I subscribed to the Photoshop Photography Program

    I subscribed to the Photoshop Photography Program which includes Photoshop AND Lightroom.
    Lightroom keeps asking for a serial code.
    I need help.

    Your subscription is paid & active.
    Creative cloud do not need a serial number. it will be using your Adobe ID on which you have purchased the creative cloud membership.
    So you need to login with your Adobe ID and password to activate the cloud membership.
    Log out & log back in of the CC Desktop App.
    In case it is not signing in successfully please try the following:
    I don't know which operating system you are working on so i am giving you some steps windows and MAC OS:
       Windows:
       In windows 7 navigate to following location:
         /windows/system32/drivers/etc
       1. look out for "Hosts" file
       2. Open it with notepad
       3. Check if you have any entry for Adobe
       4. Remove the entries and try again launching any product from CC
       On Windows XP navigate to following location:
       \windows\system32\drivers\etc
       1. look out for "Hosts" file
       2. Open it with notepad
       3. Check if you have any entry for Adobe
       4. Remove the entries and try again launching any product from CC
       Mac:
       1. Please click on "Go" and navigate to /private/etc
       2. Open "hosts" file and check out for any entries for Adobe.com
       3. Remove the entries and save the file
       4.  try again launching any product from CC
    You can refer :
    http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-i ssues.html.
    Please let us know if it worked.
    Regards,
    Rajshree

  • I have  my photoshop cc installed on my Mac and my windows laptop is it true that I can only use one or the other now? and if this is the case if my mac were turned off should my laptop now work? I am on the photoshop photography program

    i have  my photoshop cc installed on my Mac and my windows laptop is it true that I can only use one or the other now? and if this is the case if my mac were turned off should my laptop now work? I am on the photoshop photography program its just that i have never noticed tho before i have my mac turned on and the laptop PS works fine on the Mac but not on the Laptop

    Hello,
    see >>> http://helpx.adobe.com/creative-cloud/help/install-apps.html  here >>> How many computers can I install on
    I quote: You may install software on up to two computers. These two computers can be Windows, Mac OS, or one each.
    If you install on a third computer, it will request you to de-activate on the other two computers. You can then reactivate one of the previous two computers, and use Creative Cloud apps on it.
    Good luck!
    Hans-Günter

  • Adobe photoshop elements 12 organizer works, but adobe photoshop elements 12 editor does not work--it thinks it is a trial version

    adobe photoshop elements 12 organizer works, but adobe photoshop elements 12 editor does not work--it thinks it is a trial version.HELP
    If I try to register 4 boxes circle endlessly.Why should I have to register editor separately from organizer?

    jaroFocb'15 wrote:
    This is almost the same as the problem I had. I'm my case the Editor installed but not the Organizer! Adobe chat told me they no longer have chat or any other services for Elements 12. I guess they want people to buy their new Elements 13, but that leaves us in a bad place and doesn't say much for how Adobe cares about their customers After it moves on to their next version. I posted a message like yours over a week ago, and only got one email from an Adobe staff person, asking me to answer a couple of clarifying questions, but he never followed up on my response, so my problem is still unresolved. If you are luckier and are given a solution please let me know what it is -- it might work for me too, and I'd be very grateful!  My email:  [email protected]  
    Good luck.
    Have you checked whether you have folder for PSE Organizer?  It is normally at this location in Windows 7 and Windows 8/8.1:
    <C:\Program Files (x86)\Adobe\Elements 12 Organizer>
    If the folder is there then try double-clicking on the file called:  PhotoshopElementsOrganizer.exe
    If the folder isn't there at all then you need to re-install the package again using your original disks or from download from Adobe website.  <Download Photoshop Elements products | 13, 12, 11, 10>
    Hope this helps.

  • I have the Photoshop Photography Program and every time I try open Photoshop CC it asks me for a Serial Number. It keeps saying my trial period has ended. How can I get this working since Adobe doesn't issue Serial Numbers for CC.

    I have the Photoshop Photography Program and now every time I try open Photoshop CC it asks me for a Serial Number. It keeps saying my trial period has ended. How can I get this working since Adobe doesn't issue Serial Numbers for CC.

    Jodie84,
    I have just checked your account and found that you indeed have bought a Creative Cloud for Teams subscription but you have assigned the single seat to another user hence you ( If you are using your own Adobe ID ) are getting the trial error message.
    Two options : Either reassign the seat to your self or add an additional seat and invite your self in the same Team.
    Cheers,
    Kartikay Sharma

  • Have active subscription to Photoshop Photography Program but button alongside Photoshop in CC says "Try"

    I have an active subscription to Photoshop Photography Program but button alongside Photoshop in CC says "Try", not "Install".
    Also, Lightroom is not on the list of apps.

    Seems to be fixed now. In CC Photoshop has "Install" button and Lightroom is present, also with "Install" button.

  • On my recent receipt it only lists photoshop photography program and not lightroom 5 -.why?

    Just curious as to why on my recent purchase on the receipt it does not list "Lightroom 5" only  "photoshop photography program"

    If you have any trial /beta version of lightroom installed in the computer then you need to uninstall it (Manually uninstall Lightroom) or use CC cleaner tool(Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6)
    Or
    uninstall it completely by checking the preference boxes too.
    Now restart the computer & download & install from the CC desktop App. It should work.
    Then you need to install it from the CC Desktop App (www.creative.adobe.com)
    Hope it helps you.
    Regards
    Rajshree

  • Not qualified for Photoshop Photography Program

    I just went on adobe site and entered my serial number for my Photoshop cs5 extended and it said I was not qualified for the Photoshop Photography Program at 9.95 mo--I also own lightroom 5
    Please advise as I read it was for owners of an existing cs3 or higher

    peter at knowhowpro wrote:
    Adobe's educational licenses have never been upgradeable. Typically they're sold at a great discount. You probaboy can buy new full educational licenses at educational discounts, if you qualify as a student or educator.
    Adobe's recent, perpetual license upgrades - such as, to Photoshop CS6 - have accepted a student license as a qualifying product. Not the suite license since that is a completely different product, but student versions of Photoshop.
    That acted as the affordable entry point, for people who might manage a commercial upgrade, but not an initial commercial-price purchase at many hundreds of dollars. Otherwise these people were never realistically going to become commercial software users, so were never going to contribute any real revenue to Adobe going forward within the perpetual license model.
    The Cloud offerings can now be considered as the affordable entry point instead, IMO, given that they don't involve any large lump-sum purchase at the start. You can be up and running, for the expenditure of your first monthly payment only. Even a year's commitment is much cheaper than buying a perpetual license, and comparable to buying a commercial upgrade under the perpetual license model.
    So, a person who does not possess any commercial license for the software, only an academic one, is only disadvantaged in that they fail to get this discounted membership.
    But AFAICT this discounted membership is given on the strength of having in the past shelled out a lot of money buying a perpetual license. Someone who has not done that, IMO should not feel aggrieved at missing out on this particular discount.
    It is specifically not aimed at them. I read it as a goodwill gesture / incentive / sop to other people, who have got to this point much more expensively, than this hypothetical student will have done.

  • Whenever I open the editor in Photoshop Elements 12 it does not work. When I try to click open in the application it does not do anything. None of the buttons work. When I open a photo using file at the top it opens but I cannot edit it or use any of the

    Whenever I open the editor in Photoshop Elements 12 it does not work. When I try to click open in the application it does not do anything. None of the buttons work. When I open a photo using file at the top it opens but I cannot edit it or use any of the features on the left side.

    Hi Nealeh
    Thanks i think I got it working of a fashion.
    Except the replace colour, does not seem to end up with the colour I picked using the picker tool. Its as though it hads not replaced the colour but blended in the desired colour with the old incorrect colour!
    Buy trial and error picking not the right colour but close - which when mixed with the existing colour is close.
    Sorry I can't post the pictures as the Lingerie Mfg, has me under non disclosure.
    The scenario is:-  say a blonded mainly tanned model a high cut [at the hips] corsette style basque, with an ultra low bra line.
    Our dear model, has just come back from St Barts with a fabulous Tan, and equally striking bold Tan lines!.
    So we have great tanned legs, then the 'porcelain white band' where her swimsuit was.
    Likewise we have a tanned face, and arms, shoulders etc and a great tan on the top of the cleavage, then it stops, white band to the top of the ultralow cut bra line of the basque.
    She must have lived in like the most conservative bikini on the planet [50's style], for 2 weeks!
    Had she had a normal skimpy bikini on, no problem!
    If i don't solve it, she will get fired!
    Not a lack of interest in your post, but I was out, and tried to log in to this site; which I could do, on my iPad Air / 5 [whatever its the new one]. And tried to 'sign in' - but it just hung at the
    "Join Adobe Community" adobe sign in splash screen! with he little whell spinning around continuously!!!
    I have Safari on this iPad. Guess that is all it runs.
    So technology is not my friend today!

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