Photoshop/Premiere Elements 10 installed but won't run past Welcome screen

I bought and downloaded Photoshop Elements 10 and Premiere Elements 10 for Windows 7 - 64 bit on Dec.31/11.  There were no error messages in the download, although the Akamai downloader screen didn't seem to show 100% before proceeding to the next step.  Everything appeared to install correctly (it's  a long process!). 
At first, clicking on the desktop icons or the Start Menu list would bring up the Welcome splash screen, where the broad options (Organize, Edit, New Project) were shown.  However, clicking on these options had no effect at all.  Eventually even the Welcome screen wouldn't appear. I checked the Windows task manager and no applications were running.
I checked the shortcut properties and noticed that there was a separate executable in the target directory (eg. existing link was to "Adobe Premiere Elements 10.exe", but there was also a file called "Adobe Premiere Elements.exe"), which did run...however, I couldn't launch the Organizer from that program, and the "Home" link to the Welcome screen didn't function either.
With thousands of these programs being downloaded, I'm surprised that this serious glitch hasn't surfaced before.  Any ideas?
Thanks!

There are three different programs -- Photoshop Elements (PSE) which is for editing bitmaps, Premiere Elements which is for video editing, and the PSE Organizer which is for cataloging your media.
I don't like the sound of that Akamai downloader not registering 100%.
Uninstall all the Adobe products, reboot, and download the installation package again.  Check the Properties on that downloaded file and "Unblock" it if Windows has flagged it as "possibley harmful and coming from another computer" before starting the installation.
Ken

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