Photoshop + Premiere Elements 11 not launching/registering/opening?

Dear Community,
I have researched the above topic in many forums but could not find any solution?
Bought the elements PSE & PRE on CD, have the serial numbers. I am running Windows 8 (64bit) and have installed both PSE and PRE on Program Files (x86).
Followed the instructions, entered the serial numbers for both and did a system restart.
When launching both programs from desktop nothing happens after "Adobe Software License Agreement Screen".
Have tried to run with administrator and progressed beyond "Adobe Software License Agreement Screen", but was promted to enter serial numbers again and after that nothing happened still.
I have tried other solutuions, uninstall/re-install, disable anti-virus, registering products on Adobe site etc.
Please help because I might have to return the software.
I have been using Photoshop in different versions over a number of years.
Tiaan Viljoen

Problem found!
After receiving support from Adobe I was instructed to delete the "cache" file in:
C:\Program Files (x86)\Common Files\Adobe\Adobe PCD\cache
That worked.
Thank you,
Tiaan

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