Photoshop - saves in grey but converts all greys to black?

I have created a document in photoshop, once saved everything looks fine in preview, but I have emailed the image and now it has converted all the grey into black? I have tried everything to get round this looking in CMYK RGB and everything is set correct? I have no clue what else I can do?

I down lowed the image from email to iPhone - shown as black - tried again with iPad - shown as black?
Did you stuff the image prior to mailing? I don't understand this part sorry
I saved the file as JEPG
Thanks

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I have Adobe Photoshop Elements 10 plus I create PDF files for work some are scan pdf docs. When I install Photoshop Elements 10 it DOES convert all the PDF files to Photoshop Elements-10 Docs. it even changes and shows the PSE-10 Icon. So I am alway inst

I have Adobe Photoshop Elements 10 plus I create PDF files for work some are scan pdf docs. When I install Photoshop Elements 10 it DOES convert all the PDF files to Photoshop Elements-10 Docs. it even changes and shows the PSE-10 Icon. So I am alway installing PSE-10 or uninstalling it. If I send the PDF file that has been automatically converted to a PSE-10 the person I send the file to can not open it because they do not have PSE-10. What can I do to stop PSE-10 from converting my PDF files? Don't tell me to upgrade PSE-10 I tried their on-line program and it is too advance for a hobby photographer like myself and their Help Desk is impossible to reach.

Hi,
Can you please share the logs?
You can use the Adobe Log Collector tool (Log Collector Tool) and share the corresponding zip file @ [email protected]
Thanks,
Shikha

Photoshop CC Updates screen is all greyed out!

Hi, I bought Photoshop and Lightroom CC in the adobe offer last month.
But I dont see the updates happening.
When I goto photoshop and click on UDPATES, its all greyed out.
See this screenshot,
https://www.dropbox.com/s/pwtsr2drjqwvti9/Screen%20Shot%202014-03-26%20at%2010.48.17%20am. png
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Sounds like you need to give us a much detailed account of what your situation is, and possibly take your question to the CC forum.
http://forums.adobe.com/community/creative_cloud?view=discussions
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When I look at the main iTunes manu under the 'Store' dropdown, the items Turn off iTunes Match, Update iTunes Match, and Update Genius are all greyed out and there's nothing I can do.
I'm signed in with my normal account, have tried logging out/in and restarting my computer and iTunes but nothing seems to change.
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I'm using iTunes 10.5.2.11 and have signed up for iTunes Match. I am having the same issue. After letting it go all night I am stuck on the "matching your music with songs in the iTunes store" step with 1086 of 1110 songs checked.
Also, this is my situation exactly: "I should have added, the 'problem albums' and some of the artwork (hit and miss as usual) are visible on all my portable devices with all the track listings, but are all greyed out and have no 'cloud' icon next to them. Obviously they won't play"
Dont see why it should matter, but unlike others here, I do have a lot of non-generic music, album riips, etc. And I have a lot of my own vinyl artwork scanned myself.
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I updated my iPhone and now none of the music on it will play. When I sync, I can change teh music selections on it, but they all won't play and are greyed out. Only the Playlists, Artists, Albums are black font, but all songs are grey and won't play

I recently updated my iPhone 3G to 5.0 (9A334) and it was somehow interrupted during restoration, or at least that is what it tells me. But it keeps making a new restore and adding it to a list, but never gets through without getting interrupted. anyways, I kind of got through all that, but now all the music on the iPhone won't play and is greyed out. I had some APPs greyed out, but they are not as important. Music is a huge investment in my life and this part of it has gone silent. I SYNC with my iMac. Resyncing doesn't help. I can change the selections, but can never get them to play on the iPhone.
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I'm having the same issue, i restored my phone to Factory settings, even tried restoring it to my backup, half of my music bought from itunes won't play on my iphone and i'm super annoyed, this only happened once i updated to ios 7.2 so i assume its another glitch to go with my imessages not sending, getting sick of this.

I can't get my iTunes library to play on my ipad. All the tunes are there but they are 'greyed out'

when I sync my ipad all the music from my itunes library loks like it comes over but i can't access any of it. the titles are all greyed out and cant be clicked on

The tracks show up in gray because they haven't completely synced to the iPad. My advice at this point would be to backup your iPad, restore to factory settings, then restore the backup and follow that with a sync with iTunes to transfer all of the apps, photos, movies, and music back onto the iPad.
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TS1967 My iTunes library no longer has all of my music or playlists. When I click "On this iPod" it shows everything, but it's greyed out. How can I get my iTunes library back to normal?

I am not sure why, but everything in my library is gone. I no longer see my songs, or my playlist.
When I click on "on ipod" in my itunes, it shows everything how it should be, but it's grey so I can't click on anything. Is there a way to transfer all of that to my itunes again? Or is there a setting for this? I am so confused, I have no idea how/when this even happened!

Hello MeggiePie86,
Welcome to the Apple Support Communities. Before you go through the process of importing your music from your iPod, check to see if the music is already on your computer. Check in the Following path C:\Users\username\My Music\iTunes\
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http://support.apple.com/kb/HT1391
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Adding music and other content to iTunes
http://support.apple.com/kb/HT1473
If you need to transfer your music back from your library, you can transfer purchases that have been made through iTunes. This article will assist with that process.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/HT1848
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http://support.apple.com/kb/ht2519
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My MacBook Pro turns on but not all the way, it gives me an icon of a grey folder with a question mark in the middle, and won't go further that that. Anyone knows why, or what's the problem?

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Andreas TS

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connermac8
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ATR

The "edit in" menu is completely inactive. All plug-ins are visible but in light grey; i.e. not accessible. Any idea how to solve the issue? Fyi: I am using LR 5.7.1 on MacBook with Mawericks.

The "edit in" menu is completely inactive. All plug-ins are visible but in light grey; i.e. not accessible. Any idea how to solve the issue? Fyi: I am using LR 5.7.1 on MacBook with Mawericks.

Jim, that sounds like a good hypothesis. Yes, I am using smart previews. I have my originals on an external drive which is connected. Still, LR can not find them. Do you know how to tell LR where to find the originals? I would like LR to identify the source automatically: if external drive is connected LR should show "original and smart preview" not only "smart preview". Thanks for your help.

I had ITunes on a Dell laptop. I copied it all to a Compaq laptop via external hard drive. The Dell is deauthorized. The Compaq is authorized. My IPod Classic will not Sync on the Compaq. I have transferred purchases, but "Sync" is greyed out.

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After ios 5 the ipod that changed to music shows all my songs but they are greyed out and will not play

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(iPhone4 upgraded to ios5)

Photoshop - saves in grey but converts all greys to black?

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