Photoshop says I'm not signed in to Creative Cloud, but I am.

Keep trying to sync Photoshop settings and get the message that Photoshop can't access Creative Cloud. In Photoshop Preferences, under "Sync Settings" it says "not signed in" but in the help menu it says I am signed in and gives me to option to sign out, which will deactivate my apps. I've trashed Photoshop preferences but no change. The Creative Cloud app says I am signed in (and I had just updated several apps - including Photoshop - before opening Photoshop). Anyone know how I can fix this?

Hi Ade Fowler,
If you want to try deleting the opm.db cache file you can follow the steps in Solution 2 on the link below:
http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
regards,
steve

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Photoshop says I am not logged on to Creative Cloud.

I am logged in to Creative Cloud. I have tried all the fixes in previous forum posts: reinstalling CC, and deleting the opm.db file, restarting. My library works fine in Illustrator, but not in PS. Help!

Hi,
No error, just this:
There is no option on the dialog box to sign in. Wouldn't be necessary, as I am already signed in.

I Have signed up for creative cloud but still getting"14 days left in your trial" on Adobe programs i have installed

I Have signed up for creative cloud but still getting"14 days left in your trial" on Adobe programs i have installed.

Hi Conor,
Kindly try the below mentioned steps.
Sign in, Sign out | Creative Cloud desktop app
Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC
Thanks,
Atul Saini

Find fonts says I'm not logged in to Creative cloud. But I am.

I'm trying to load an illustrator file. It says I'm missing the fonts, and so I try and sync them. However it gives me a little error message "You are not currently signed in to Creative Cloud. Please go to Help-> Sign in and enter your Adobe ID. Application restart is required."
The problem is when I go to that part of the help menu it shows me as being logged in...... If I try and log out it wants to log me out of everything. I closed the program and made sure I had the Type kit turned on. It wasn't. So I turned it back on and restarted illustrator. No good. Multiple restarts have not fixed the issue. any help would be greatly appreciated.

Hi Evan,
I'm sorry you ran into trouble here. You might be seeing a bug in the CoreSync process. Adobe is aware of this issue. If you're on a Mac, I have a fix that might solve it:
1. open the Activity Monitor
2. quit the Creative Cloud application
3. wait a minute or two, then check the activity list for any Creative Cloud processes that are still running. They will have the red cloud icon next to them, and might be named Creative Cloud, Adobe CEF helper, Core Sync.
4. if you find any of these processes, force quit them from the Activity Monitor.
5. restart the Creative Cloud application and see if the fonts sync.
Please give that a try, and let me know how it goes.
Cheers,
Benjamin

Photoshop Touch projects do not sync back to Creative Cloud files

Using current versions of Photoshop Touch on iPad and Creative Cloud on iMac. Touch Apps plugin is installed on iMac. But new projects created in PS Touch never sync back to the CC. They show the little horizontal progress bar near the bottom of the project's thumbnail, but there is never any progress. Is this because currently CC file/desktop sync is not available or is there another explanation that will allow me to perform the sync function?

I do not see any messages when I log into the browser https://creative.adobe.com/?
The sync dialog in PS Touch says - "In progress"
The storage indictor says 21% full and the blue bar shows 4GB of 20GB
In searching the forum, I found this similar problem:
http://forums.adobe.com/message/5144732
One of the suggestions made there was to remove all the files from Creative Cloud and be sure to empty the trash. So I just tried that (after backing up my files), but it appears my account with CC crashed as it's stuck trying to delete the archive, with the message: "Deleting... Please wait a moment". It has been over 20 minutes so far.
It does not appear to be making an progress deleting the files and I can no longer acess my account at https://creative.adobe.com/ as the browser page won't load.
So, now things are even worse. Not only are my PS touch files not sycing with CC, but now I can't evn access my account.

Need help signing out of Creative Cloud, but it's stuck wanting me to verify an email for an account I don't have

Any help would be appreciated! It was an old email account and it wants me to confirm a verification, but I don't have that email anymore!

Change Account https://forums.adobe.com/thread/1465499 may help
-wrong email https://forums.adobe.com/thread/1446019

I signed up to maily get photoshop.... I got creative cloud but I do not know how to download photoshop for the free trial offer.

sorry these are my corrections
I signed up to mainly get photoshop.... However, I got creative cloud but I do not known how to download photoshop....

download the cc desktop app and install it, Download Adobe Creative Cloud apps | Free Adobe CC trial
use the desktop app to install your trials (and your subscribed programs, if you subscribe).

When I try to sign in with my Apple ID and password, it says I can not sign in. To check my network connection and try again.

When I try to sign in with my Apple ID and password, it says I can not sign in. To check my network connection and try again.
I am connected to my home wifi network. Why can't I sign in??

Not sure, but iAd Producer probably has nothing to do with this.
Did you try posting in a forum that discusses iPhone, or FaceTime, or networking?
I searched and this looks like the best fit : https://discussions.apple.com/community/iphone/using_iphone
-M

Photoshop 2014 receive error message saying components missing. I deleted app as requested, how do I reinstall ? Its is not I'm my creative cloud to do so?

Photoshop 2014 receive error message saying components missing. I deleted app as requested, how do I reinstall ? Its is not I'm my creative cloud to do so?

This might help...
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
-Noel

TS3274 MINE SAY'S "COULD NOT SIGN IN - THERE WAS A PROBLEM CONNECTING TO THE SERVER".

MINE SAY'S "COULD NOT SIGN IN - THERE WAS A PROBLEM CONNECTING TO THE SERVER".

You may think you are connected to the internet, but maybe not. Click on Safari and see if it connects.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130?tstart=60
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

InDesign won't open file - says I'm not signed in to Adobe C Cloud, but I am!

Anyone know how to fix this?
When I try to open the file, it tells me I am not signed into creative cloud - which I definitely am. And it tells me I have to go to 'help' then sign in, then restart adobe indesign.
I am already signed into adobe creative cloud however.
I have done this several times - completely signing out of everything, restarting computer, signing back into creative cloud, etc,... no solution.
Can source files be 'locked' or only opened by their original Adobe ID creator? I was sent these files by a good designer. Did he lock them by accident?
I don't even know if that is possible. He is now on a month long jungle adventure.
Please help - I don't want to spend anymore hours trying to get these files open.
Thank you community!

You are no longer signed into your Creative Cloud applications
Sign in, activation, or connection errors | CS5.5 and later
Mylenium

Photoshop will not open in a Creative Cloud trial,

Photoshop will not open in a Creative Cloud trial, although Indesign & other programs are fine, says I need an internet connection or the clock is set wrong?

Only tried the Photoshop Elements, and haven’t change computer name or time
With kind regards,
Tim Besley
Message signature was removed by: PECourtejoie

Trying to drag pdf files i have and combine them into one pdf file in the account i just purchased with Adobe. when i drag a pdf file over Adobe doesn't accept it. says it can not convert this type of file. but it is an Adobe file. Do I need to change it?

Trying to drag pdf files i have and combine them into one pdf file in the account i just purchased with Adobe. when i drag a pdf file over Adobe doesn't accept it. says it can not convert this type of file. but it is an Adobe file. Do I need to change it in some other form befor dragging it?

Hello djensen1x,
Could you please let me know what version of Acrobat are you using.
Also, tell me your workflow of combining those PDF files?
Please share the screenshot of the error message that you get.
Hope to get your response.
Regards,
Anubha

Photoshop CS6 asks if I want to continue trial although I am signed up for Creative Cloud 1 year mem

Photoshop CS6 asks if I want to continue trial although I am signed up for Creative Cloud 1 year membership

I too am having this problem. I believe I have verified the licence, but still keep getting the same error message:
I've also been locked out of Acrobat, as described by the last user.
I have the CS6 Cloud subscription and am running Windows 7 professional.
I am finding this whole situation very frustrating.

TS3694 MY IPhone will not let me back up or download the IOS 7 update because it says i do not have enough storage space. But I deleted all of my apps and pictures just to update it and it still wont let me do it. What should I do?

MY IPhone will not let me back up my phone or download the IOS 7 update because it says i do not have enough storage space. But I deleted all of my apps and pictures just to update it and it still wont let me do it. What should I do?

Contact iTunes to re-enable your account at expresslane.apple.com
You can reach them by chat or email.

Photoshop says I'm not signed in to Creative Cloud, but I am.

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